Ankara HiltonSA

The staff is very professional and helpful. For example, Elina spent more than half of an hour to help me fix my rental car issues by calling rental car company more than three time!

It was ok, pleasant stay..

Very nice hotel!

Very nice and classy hotel!

Clean

Beds was so uncomfortable no it was difficuld to sleep in good conditions

hotel needs updating

Bed comfort

Food was good

Very friendly staff, especially the young blonde lady who works at the guest relations desk (I forgot her name!). Rooms are average, need an update - otherwise good hotel. However, one huge disappointment was a male front desk team charging my credit card with over 1,000 gbp even though my stay was pre paid for. I am still waiting for a refund, they are taking very long to sort this issue and I don't this is not acceptable.

Very nice hotel with a great view of the city. The staff were friendly, and the free parking was a bonus. The indoor swimming pool was lovely, and the bed was extremely comfortable. Will definitely be back!

Air conditioning works silent and efficient. Clean room, good service, and very silent.

I loved everything!

Very nice experience

The receptionist staff take long time to let me check in

Excellent and clean hotel

2nd stay for business. I was welcomed personally by the Duty Manager, wished a happy birthday and left a huge birthday cake and sweets in my room. They also helped me find a new travel adapter when mine broke.

Special thanks - * Elif from the front desk, she goes above and beyond. She was really helpful, kind and accommodating. * Cagri from Housekeeping, very kind, on top of his job, very welcoming * Hotel management - going beyond and offering a bigger compensation even after our visit. Location - is great Spa - is really goo Reality : The hotel is quite old. Recommendation : Implement a better smoke sensor system. We were on the 10th floor - smoke free. But it was obvious that guests before us smoked in the room. all towels had smoke smell on. Front desk immediately sent the crew to clean the air in the room but better smoke sensors can be a better option.

Beautiful hotel with wonderful service in a prime location in Ankara. We have had a very relaxing vacation in an elegant and quiet atmosphere. Fitness room, indoor swimming pools and sauna are included in the price, and massage and Turkish hamam are extras. Highly recommended.

Outstanding staff. Suzan help me in my room as I was feeling ill.