Grand Makel Hotel Topkapi

Hotels
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7.8
/10
Pleasant
156 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
I had a great time at the hotel. Brilliant catering, helpful receptionists and excellent staff overall. I’m thankful to Ahmet and the team. I 100% recommend it.

KHALID AHMED

10.0
/ 10
I loved Istanbul because of this hotel.It was near from the tram station and is nice street with many nice places. I will not say much about hotel but I will say it’s 5 star. I will coming back there a gain for the sure ❤️.

Sadegh

10.0
/ 10
I recently had the pleasure of staying at Grand Makel Hotel and I can't say enough good things about the experience. From the moment I arrived, I was greeted with warm smiles and a genuine sense of hospitality that set the tone for my entire stay. The hotel itself is beautifully maintained, with elegant decor and comfortable accommodations that made me feel right at home. My room was spotless, spacious, and well-appointed with all the amenities I could ask for. The attention to detail in the design and cleanliness was truly impressive. What really stood out, however, was the exceptional service provided by the staff. Every member of the team went above and beyond to ensure my stay was perfect. Whether it was the front desk staff, housekeeping, or the concierge, everyone was attentive, friendly, and eager to assist with any request. Their dedication to providing top-notch service truly made my stay memorable. The location of the hotel was also ideal, with easy access to local attractions and dining options. I appreciated the recommendations from the concierge, which led me to some fantastic local experiences. Overall, my stay at Grand Makel Hotel was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and well-located place to stay. The staff's commitment to excellence made all the difference, and I look forward to returning in the future.
In the Area
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Maltepe Mah. Serce Kale Sok. No 1-1, Zeytinburnu Istanbul, Zeytinburnu, Istanbul, Turkey, 34010

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Grand Makel Hotel Topkapi is a good choice when you are visiting Zeytinburnu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Makel Hotel Topkapi

Maltepe Mah. Serce Kale Sok. No 1-1, Zeytinburnu Istanbul, Zeytinburnu, Istanbul, Turkey, 34010
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Lobby Grand Makel Hotel Topkapi
Lobby 2 Grand Makel Hotel Topkapi

Discover More About Grand Makel Hotel Topkapi

Location
Staying at Grand Makel Hotel Topkapi is a good choice when you are visiting Zeytinburnu.

About Grand Makel Hotel Topkapi

Grand Makel Hotel Topkapi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Grand Makel Hotel Topkapi.

All facilities in Grand Makel Hotel Topkapi

Bar, Cafe and Lounge Grand Makel Hotel Topkapi
Bar, Cafe and Lounge
Swimming Pool Grand Makel Hotel Topkapi
Swimming Pool
Entertainment Facility Grand Makel Hotel Topkapi
Entertainment Facility
Fitness Center Grand Makel Hotel Topkapi
Fitness Center
Functional Hall Grand Makel Hotel Topkapi
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Rooftop terrace
  • Parking

Things to Do

  • Indoor pool
  • Spa

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Grand Makel Hotel Topkapi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 09:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 09:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Makel Hotel Topkapi
118
Number of floors in Grand Makel Hotel Topkapi
10
Another facilities in Grand Makel Hotel Topkapi
Laundry service, Express check-in, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Grand Makel Hotel Topkapi

What are available facilities at Grand Makel Hotel Topkapi?
There are top facilites at Grand Makel Hotel Topkapi such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Makel Hotel Topkapi?
The standard check-in time at Grand Makel Hotel Topkapi is starting from 14:00 - 09:00 while the latest check-out time is at Before 12:00
Does Grand Makel Hotel Topkapi provide breakfast?
Yes, Grand Makel Hotel Topkapi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Makel Hotel Topkapi?
Grand Makel Hotel Topkapi is a 5.0-star hotel.
How many floors does Grand Makel Hotel Topkapi have?
Grand Makel Hotel Topkapi has 10 floors.
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More Reviews from Other Guests in Grand Makel Hotel Topkapi

7.8
Pleasant
From 156 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Makel Hotel Topkapi

Number of reviews per page
20
40
Top reviews
Nurullah
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Başarılı, merkezi lokasyon
Penda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stress free experience
seyyed Hashem
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location and facilities But less than 5 star standard Room’s walls were not sound protected and you seem there is no wall between rooms 😅 In top floor also you can hear sound of lift motor and other devices. Mostly guests are coming from clinics which is in contract with hotel. So you may feel you are in hospital. 😰 Poor and constant breakfast every day.
Read More
lisa
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very helpful staff
William
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was decent but definitely not 5 stars. The shower did not have good water pressure, and it was hard to control the temperature. There was no soap in the shower, which was really strange. Noise was not great; doors slamming noise from the street was loud. Food, fairly typical, very nice morning breakfast buffet. Room service is not great. I ran out of toilet paper and could not use the bidet; it was not set up right in both bathrooms, very sad. The refrigerator in the room would not get cold. My room key stopped working as well several times during my stay. The in-room amenities were very poor; I would rate this overall hotel 3 stars. The staff seemed eager to help at times, but other times just really failed on follow-up. When I requested things, they just ignored me most of the time. I tried over and over with the staff to set up a Hammam during my stay, but they failed, so I had to call an outside service. There is a lot of room to improve. I was even overcharged just to get back to the airport. The cab driver said you agreed to a set fee by the hotel that is higher than what I normally charge. Be careful, do lots of research before staying here.
Read More
Josefina
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice place to stay,
Verified traveler
icon-
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I had a great time at the hotel. Brilliant catering, helpful receptionists and excellent staff overall. I’m thankful to Ahmet and the team. I 100% recommend it.
Mounia
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Super clean and
KHALID AHMED
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

I loved Istanbul because of this hotel.It was near from the tram station and is nice street with many nice places. I will not say much about hotel but I will say it’s 5 star. I will coming back there a gain for the sure ❤️.
Naveed
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Excellent Customer Service the staff are so friendly, especially the front desk the lady with a charming smile on her Nasim with always welcoming
Mohammad
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Reception wouldn’t leave are luggage at the reception for a little bit and didn’t bring it up to are rooms either. also beds were very small and ac didn’t work to well
Sadegh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Grand Makel Hotel and I can't say enough good things about the experience. From the moment I arrived, I was greeted with warm smiles and a genuine sense of hospitality that set the tone for my entire stay. The hotel itself is beautifully maintained, with elegant decor and comfortable accommodations that made me feel right at home. My room was spotless, spacious, and well-appointed with all the amenities I could ask for. The attention to detail in the design and cleanliness was truly impressive. What really stood out, however, was the exceptional service provided by the staff. Every member of the team went above and beyond to ensure my stay was perfect. Whether it was the front desk staff, housekeeping, or the concierge, everyone was attentive, friendly, and eager to assist with any request. Their dedication to providing top-notch service truly made my stay memorable. The location of the hotel was also ideal, with easy access to local attractions and dining options. I appreciated the recommendations from the concierge, which led me to some fantastic local experiences. Overall, my stay at Grand Makel Hotel was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and well-located place to stay. The staff's commitment to excellence made all the difference, and I look forward to returning in the future.
Read More
Frankie
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

DO NOT STAY HERE!! The AC did not work and when I asked the staff they just ignored me . The breakfast bar is disgusting and it is not a 5 star hotel!!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The turkish bath and massage was excellent. The girls and Ashish delivered their promise as we were told. The "private" tour that was scheduled for us on the 2nd day was not at all a tour. Therefore, We demanded our money back and after so many arguments with different members. we got it. The breakfast was excellent service and food. For the price the hotel is ok where we stayed. Thanks
Read More
YAOMEI
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Property condition and facilities are poor
Feruza
icon-Business
Business
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Прилетела на 5 ночей , в принципе отель не плохой . Только Внутри все старое. Старый ремонт. Но! Очень хорошая локация. Пешком можно ходить . Так же в отеле есть свой ресторан . Единственное очень раздражали горничные , стучались в 8:30 утра , а так все нормально.
Joan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. However, room service needs improvent with how the food is delivered. The food should be covered in order to keep it hot. Otherwise the food was prepared well. The walls are very thin i could hear guest's conversations in the next room which kept me awake until after 2 a.m. Otherwise nice property and conveniently located to where i needed to be.
Read More
Sarbast
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

It was soo good
Jena
icon-with Partner
with Partner
8.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Was my 1st stay in Istanbul having breakfast on the top floor good idea if the have windows clean so we can see the views Front desk staff smoking behind the door not bothering to come out to talk to me You can’t see the smoking you can smell it did give me very good impression sticking his head out and mumbling very sad 😞
Lioudmila
icon-Leisure
Leisure
6.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Very bad breakfast.
Number of reviews per page
20
40

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Lobby 4 Grand Makel Hotel Topkapi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 156 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Makel Hotel Topkapi

Number of reviews per page
20
40
Top reviews
Nurullah
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Başarılı, merkezi lokasyon
Penda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stress free experience
seyyed Hashem
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location and facilities But less than 5 star standard Room’s walls were not sound protected and you seem there is no wall between rooms 😅 In top floor also you can hear sound of lift motor and other devices. Mostly guests are coming from clinics which is in contract with hotel. So you may feel you are in hospital. 😰 Poor and constant breakfast every day.
Read More
lisa
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very helpful staff
William
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was decent but definitely not 5 stars. The shower did not have good water pressure, and it was hard to control the temperature. There was no soap in the shower, which was really strange. Noise was not great; doors slamming noise from the street was loud. Food, fairly typical, very nice morning breakfast buffet. Room service is not great. I ran out of toilet paper and could not use the bidet; it was not set up right in both bathrooms, very sad. The refrigerator in the room would not get cold. My room key stopped working as well several times during my stay. The in-room amenities were very poor; I would rate this overall hotel 3 stars. The staff seemed eager to help at times, but other times just really failed on follow-up. When I requested things, they just ignored me most of the time. I tried over and over with the staff to set up a Hammam during my stay, but they failed, so I had to call an outside service. There is a lot of room to improve. I was even overcharged just to get back to the airport. The cab driver said you agreed to a set fee by the hotel that is higher than what I normally charge. Be careful, do lots of research before staying here.
Read More
Josefina
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice place to stay,
Verified traveler
icon-
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I had a great time at the hotel. Brilliant catering, helpful receptionists and excellent staff overall. I’m thankful to Ahmet and the team. I 100% recommend it.
Mounia
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Super clean and
KHALID AHMED
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

I loved Istanbul because of this hotel.It was near from the tram station and is nice street with many nice places. I will not say much about hotel but I will say it’s 5 star. I will coming back there a gain for the sure ❤️.
Naveed
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Excellent Customer Service the staff are so friendly, especially the front desk the lady with a charming smile on her Nasim with always welcoming
Mohammad
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Reception wouldn’t leave are luggage at the reception for a little bit and didn’t bring it up to are rooms either. also beds were very small and ac didn’t work to well
Sadegh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Grand Makel Hotel and I can't say enough good things about the experience. From the moment I arrived, I was greeted with warm smiles and a genuine sense of hospitality that set the tone for my entire stay. The hotel itself is beautifully maintained, with elegant decor and comfortable accommodations that made me feel right at home. My room was spotless, spacious, and well-appointed with all the amenities I could ask for. The attention to detail in the design and cleanliness was truly impressive. What really stood out, however, was the exceptional service provided by the staff. Every member of the team went above and beyond to ensure my stay was perfect. Whether it was the front desk staff, housekeeping, or the concierge, everyone was attentive, friendly, and eager to assist with any request. Their dedication to providing top-notch service truly made my stay memorable. The location of the hotel was also ideal, with easy access to local attractions and dining options. I appreciated the recommendations from the concierge, which led me to some fantastic local experiences. Overall, my stay at Grand Makel Hotel was outstanding, and I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and well-located place to stay. The staff's commitment to excellence made all the difference, and I look forward to returning in the future.
Read More
Frankie
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

DO NOT STAY HERE!! The AC did not work and when I asked the staff they just ignored me . The breakfast bar is disgusting and it is not a 5 star hotel!!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The turkish bath and massage was excellent. The girls and Ashish delivered their promise as we were told. The "private" tour that was scheduled for us on the 2nd day was not at all a tour. Therefore, We demanded our money back and after so many arguments with different members. we got it. The breakfast was excellent service and food. For the price the hotel is ok where we stayed. Thanks
Read More
YAOMEI
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Property condition and facilities are poor
Feruza
icon-Business
Business
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Прилетела на 5 ночей , в принципе отель не плохой . Только Внутри все старое. Старый ремонт. Но! Очень хорошая локация. Пешком можно ходить . Так же в отеле есть свой ресторан . Единственное очень раздражали горничные , стучались в 8:30 утра , а так все нормально.
Joan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. However, room service needs improvent with how the food is delivered. The food should be covered in order to keep it hot. Otherwise the food was prepared well. The walls are very thin i could hear guest's conversations in the next room which kept me awake until after 2 a.m. Otherwise nice property and conveniently located to where i needed to be.
Read More
Sarbast
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

It was soo good
Jena
icon-with Partner
with Partner
8.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Was my 1st stay in Istanbul having breakfast on the top floor good idea if the have windows clean so we can see the views Front desk staff smoking behind the door not bothering to come out to talk to me You can’t see the smoking you can smell it did give me very good impression sticking his head out and mumbling very sad 😞
Lioudmila
icon-Leisure
Leisure
6.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Very bad breakfast.
Number of reviews per page
20
40