Baymont by Wyndham Henrietta/Rochester

Towels and rags were all dirty. S

Ok

Nothing unique about this place.

This was dirtiest hotel I’ve ever stayed in with an incredibly lazy “breakfast staff.” Absolutely disgusting. So disgusting that I am leaving my belongings in the garage for a few days before unpacking. The CEO of Wyndham should spend a secret night in this hotel and write a review.

Great

Lights was falling off the ceiling and hair tie and hair in shower , the first room had bed with sheets off so they gave me a new room , i checked out a day early did not stay 2 nights!

Did not get the room that was reserved

Renovation at this time and no breakfast due to remodeling of the kitchen

Hallways with trash on the ground. Empty nasty soap dispensers in the bathroom.

Recent remodeling and still remodeling breakfast room, so NO BREAKFAST! Walls between room and room on floor above are paper thin. Had to ask for a different room cause people in room above me kept stomping and moving furniture for over an hour after I arrived. In the morning I was waiting for my grandson to finish university tests and pick me up for a cross country drive but had to check out at 11. Desk person wouldn’t let me keep my bag there so I could leave premises for breakfast and exercise. Won’t go there again.

Terrible. There were people making noise all night long and it never stopped. No breakfast cause Reno but wasn't updated on hotels website. Room was comfortable but with all the noise it was terrible. Do not recommend

There was no breakfast included. False advertisement. The first room had dried feces shoe prints from the bathroom out. We got a another room no soap the toilet leaked, the phone didn’t work and there was dirty finger prints on the door and drips of something on the was. Disgusting. Um surprised for a Wyndham

please no one ever go to this property ever again. i booked the hotel for only one night and regretted it the second i checked in. i went to check my room. it was DISGUSTING. the duvet cover had a hole from a cigarette, also had some yellow stains. my pillows had dirty foot prints. the bed sheets were also stained. had a very bad smell. i went to the bathroom to wash my hands. the second i turned on the sink. YELLOW DIRTY WATER WAS COMMING OUT. i left the room immediately and gave the keys back. the lady said that i will get refunded. didn’t tell me anything else. do i have to fill out something or not. she just took the keys and said that i will get refunded. mind you. when i was checking in the lady had ZERO customer service. she was talking to me like i was a dog or something. when i went to check out she was not there. i was standing. knocking and yelling at this point to grab someone’s attention. my friend went to look for her. comes back and said that she is outside smoking. when she came she could barely stand in one place. she was literally high or something. i tired calling them the next day asking for a refund, the guy who was on the phone didn’t helps at all. all i heard from him was “mhm” “uh huh” “ok”.if i could give this hotel something below 0 i would do that. keep your money away from this hotel please.

They gave us a room that shouldn't have been rented. No curtains.

The woman at the desk was bored and deliberately unhelpful. Old looking sign announcing “no breakfast” because of construction even though that is a feature advertised online. The room was nice but small and very thinly walled. Ok for just one night. Would not recommend.

No breakfast and access to highway

No breakfast

No breakfast

No breakfast. No coffee in the room. No towel racks or hooks. No toilet paper holder. Room was still being cleaned at 4:30 pm. We had a wet floor for hours. Window was a thin leaky pane. No blackout curtains so light shown into the room all night. Vending machine broken. Stairs hard to find.

The pictures on their website were very deceiving. The hotel was under construction and there wasnt any continental breakfast. It definitely wasnt worth the money that I paid for it.