Extended Stay America Suites Tacoma South

Room card usage was poor. Parking gate not working and for room had to reactivate twice.

Front desk is always helpful.

There is no continental breakfast. Coffee and packaged muffins do not constitute a continental Bfast

Poor cleanliness.

The staff were very nice. They do not have an ice machine or you cannot get a wake-up call. Some of the drywall is coming off.

Clean lobby , quiet environment

I wouldn't recommend this place. The clientele is sketchy. The "free breakfast" isn't much of anything and they should've even bother. The front desk is empty 80% of the time. Check out the near by Holiday Inn instead.

All in all a good place to stay.

Room was clean and had two double beds, a small microwave, a twin hot plate and a full sized refrigerator. No pots , Dinner ware or silverware were provided. Only two plastic cups were available

I had the worst experience. I had to cancel after the first night. My room was filthy. Poop all in the toilet, floors filthy dirty with hair everywhere. Gum in sink. Stains on shower curtain. Stains on the walls/bathroom door with hair stuck to it.

I would note recommend this property. The place and area is sketchy.

Front desk ladies have been nothing short of friendly and always going the extra mile for myself and any others staying here. The manager has severe personality disorder issues.. one day you’re possibly dealing with the fakest nice guy and next day he’s a snake with a stick up his.. what you see is not always what you pay.. beware and take heed when giving him any sort of payment cards. If you disagree, he’ll just go in your room and start setting it for checkout or send a maid and call it the weekly stay over I never had while being there for almost 5 months. He’s great at picking and choosing his battles for the day.. usually every day. Just stay clear of Antonio’s path & you’re in safe hands here otherwise.. He’ll be sure to check you out promptly between 7-9am and cut your WiFi off too though checkout isn’t until 11am.. wanna dispute? He works “WEEKLY” (Mondays and Tuesdays usually..) 7-3! Good luck finding Waldo! Aside from all that - clean property for the most part, and the convenience of also being right next to the major freeway is a perk and the sound doesn’t affect your ability to sleep either! Their housekeeping and maintenance guy Viktor take great care of the property overall and ensure the rooms are comfortable and clean! I couldn’t be more thankful for the ladies at the front who made my stay a little bit enjoyable considering the circumstances! Thank you Joanna - Sheryl - Allie & maintenance/housekeeping!

The hallway to our room was cold to the point of needing a jacket. The hallway smelled like urine. Our room was dirty, dirty towel on counter, brown stain on comforter, and a crack pipe in the kitchen cabinet. We got another room and it stunk of urine.

Very good.

Recommended!

Staff was awesome but Wish I knew breakfast included was not just coffee and a muffin. Other than that pretty good. Safe parking area.

It was average and kinda overpriced

I was not happy with the stay. I didn’t sleep for the two nights because the bed springs was all against my back and sides. Even my husband switched spots with me and same thing happened to him. The room smelled weird. The fridge was making a loud noise non stop the whole time. And sounded like water was constantly dripping down in the walls. The ac didn’t work, the room was stuffy inside. Even took us an hour to check in. It was our first time staying there. For what we paid we will not be staying there again.

It's a very nice hotel staff was very nice I'll keep coming back

Hotel staff was very kind and helpful. Gated parking lots where nice features for vehicle security.