Hotel Ruby

Ok

Great location in downtown Spokane. Easy walking distance to everything. Staff was extremely helpful and kind. Good breakfast options.

very nice & clean, outside noise from nearby bars wasn't bad (ear plugs supplies, but weren't needed) Very helpful & friendly front desk staff.

I was pleased with my experience at Hotel Ruby. Very clean. Nice helpful staff. The free breakfast was limited but definitely suited what I wanted. I would stay there again.

This 1960s hotel has been renovated nicely and the rooms were much nicer than you'd expect. It does not have interior hallways but it still felt safe. The close parking is a bit limited but they do have additional parking around the corner. The price seemed reasonable although you do get charged for parking and an 'entertainment fee' for a lounge attached where you can get a couple drinks (beer or wine or mocktail) for the ten or so dollars they charge with this fee. A complimentary breakfast is included and you can upgrade for a few more dollars. The staff were very friendly. I expected more road noise but it wasn't bad at all. Recommended!

The free breakfast was tasty. The room had everything we needed, and it was great to be able to have onsite parking that was locked behind a gate at night. We will definitely return!

1 Star – Predatory Fees, Religious Discrimination, Zero Accountability Hotel Ruby in Spokane charged me a $22 "entertainment fee" , a thinly veiled alcohol charge from their bar, without disclosing it anywhere in my reservation. When I checked in and explicitly told the front desk agent that I do not drink alcohol for religious reasons and would not accept the charge, he looked me in the eye and told me it was policy. End of discussion. That's not policy. That's forcing a charge on a guest for something they don't want, didn't use, and objected to on religious grounds. I then contacted Expedia three separate times to dispute the charge. Each agent offered sympathy, vague promises to "email the property manager," and one even tried to buy my silence with a $50 credit toward a future booking, as if I'd ever book through them again. No refund was issued. No one took responsibility. Expedia's final answer was essentially: the hotel won't budge, so good luck. Let's be clear, Expedia failed to disclose mandatory fees at the time of booking, failed to advocate for their customer, and then had the audacity to suggest I use a discount credit on a future reservation. There won't be one. This isn't a misunderstanding. It's deceptive billing, and both Hotel Ruby and Expedia own it equally. Stay somewhere that respects its guests.

Both where amazing

When we first got there someone had used the toilet and did not flush. We asked for 2 more bath towels and never received them.We enjoyed everything else.

Yes

Our room was very clean, a top priority for me. The room we booked was fairly small and lacked decor but with a queen bed it was everything we needed and more for a 2 person overnight stay in Spokane. All of the supplies and consumables - toiletries, towels, cups, coffee were stocked in the room. No need to contact the front desk after check in. Being in downtown Spokane there were the expected city sounds. Hotel Ruby is aware of this and supplies ear plugs should you need them. We had a little trouble accessing our mobile key but the front desk was staffed with friendly personnel upon our arrival and they quickly made us key cards for our stay along with providing some dinner recommendations. They also provided treats for our dog who traveled with us. There were three options for breakfast at the adjacent Rosies restaurant that were included with our stay - breakfast burrito, breakfast sandwich and one other item I cannot recall. We had the burrito & sandwich which were both good and filling for the average appetite. Each came with a small cup of fresh berries. If you chose another item from the menu, instead, you would receive a $6 credit toward that item. We went on a Saturday morning and it was quite busy around 9 am. If you are in a hurry it is a good idea to plan accordingly and possible arrive earlier. Food quality was worth the wait in my opinion. Our son goes to college in Spokane and I hope we will be able to stay at Hotel Ruby on future visits.

Always love staying at the ruby

The room was spacious, bed was super comfortable. Staff were all kind. Loved the breakfast at Rosie’s. Would recommend staying here. Only complaint is the parking lot is very small but overflow parking is close by.

Great location, easy walk to downtown attractions. Great price, great staff, bed was comfortable, room looked and smelled clean. Great value

Flat tires on bikes. Staff was wonderful. Noises noticeable but earplugs are provided. (train/late night arrivals/downtown cars)

Great

I got charged a $10 entertainment fee for what I do not know. I got the room through Expedia and on the bill from Expedia it says this is the total price I will pay? Without this $10 fee? The fan in the bathroom didn't work either

the internet was accessible and fast, the room was adequate, had what was needed, a bit dated, the staff was very pleasant and helpful.

Clean room, friendly staff, quick check in, Wifi

Good