Hotel Shocard at Times Square

Hotel was everything you need for a short stay in New York. Excellent location, clean, and super friendly staff.

Spacious and comfortable room, friendly staff, ideal location

Great location, clean rooms. Awesome shower and bed. Very nice employees. Would stay again!

We just came back from NY. Nice stay overall, with a few details making a difference. I would say this was a nice place and my wife actually just mentioned she'd stay here again in the future. My take on it with more detail would be: PROS: Great location close to everything - Amazing customer service. Shout out to Victoria and especially Franklin, who went above and beyond day and night to help. If you need anything, these folks were friendly and great. Five stars help. - While not full breakfast, you can grab a coffee or a tea at the end of the lobby. Quite convenient as you save money and time that way, daily. Bed was comfortable, everything super clean, pretty nice bathroom. CONS: when we arrived there was no room before check in time (sometimes we get lucky, we were not expecting one to be fair) Went for a walk, got back and got our room, but a couple things were not working. We asked to be changed and that worked well, and after a friendly, short convo we also got a slightly bigger room, too. Rooms are on the smaller side. If you don't mind that, this is a great option, clean, great location and customer service. If you need extra space...hmmm, not sure if they offer even bigger rooms. All in all and for the price (still on the expensive end, but it is not just this hotel, prices skyrocketed in NY lately) a really nice option in my opinion. And my wife's.

Good place Close to everything in Manhattan Room was very noisy Couldn’t sleep

Very friendly staff. Room was nicely decorated, clean and with very comfortable bed. Bathroom was modern with nice products. My favorite part was how quiet it was given the Times Square location. I’ve stayed in other hotels in the area that are fancier and more expensive but was kept up most the night with loud street noise. I have a long commute so sometimes stay overnight. I will definitely be staying here again.

Just few steps to Time Square plaza, excellent customer service, room nice and clean with all you need for your staying! Highly recommend this property!

The rooms air conditioning unit was noisy being so close to your head

One of the side lamp is not working as well as the light on the mirror from the bathroom! The bed was saggy and uncomfortable. We had to tie up the showerhead so it stays on its place. The towel smelled like chlorine. The staffs were friendly and the location was convenient.

Nice stay, the staff were great. Pretty central and convenient.

Interesting

Friendly atmosphere is the best for this small new york hotel. The best staff

The Shocard is a little hotel with lots of good things. The staff is pretty friendly. The room was clean and the bathroom is renovated. I stayed at a penthouse which has a private rooftop balcony. I loved staying here, it right on Times Square. Victoria is great at front desk, super friendly, respectful and helpful. I really recommend THE SHOCARD!

Customer Service was excellent Franklin went over and beyond to make our stay comfortable.

Had to go down to the front desk every time I wanted to shower to have the water heater reset. Bed was very low to the ground.

Excellent business stay at hotel Shocard, great location, and exceptional staff

Rooms are very small. Front desk Was very pleasant and accommodating. the location was super in the heart of Times Square.

This hotel was just a couple of minutes walking distance to the heart of Times Square! It was very clean and the staff helpful. Know that the rooms are small, not unusual for NYC. And the parking is not on site! It is a few blocks away and the parking garage is very low.

Great. Front door staff was a little rough on arrival. But otherwise great!

This hotel is in an excellant location. We were able to get to eveything on our agenda, the Broadway shows to the subway, very easily. Seems to be in a safe street. Staff was great. Rooms are very small, but the beds are comfortable. I would recommend this hotel