What do past guests say about Hotel Castilla?

Hotel Castilla is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Castilla

Name: Hotel Castilla
Address: Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, Uruguay, 20100, Calle 18 entre 27 y 28, Maldonado, 20100, Uruguay
Rating: 7.4

Hotels

7.4

/10

Pleasant

227 reviews

What Guests Say About Their Stay

Celia

10.0

/ 10

Great hotel in a central location. Staff very helpful and friendly. Quiet rooms with good aircon . Garage under the hotel which was great for us to safely store our bicycles. Highly recommend!

Stanley

10.0

/ 10

Hotel staff was polite and very helpful. Parking was easy on the street with Angela there to save your spot with a small fee. Walking distance to all shops and great restaurants.

Nadia

10.0

/ 10

El cuarto era pequeño y acogedor, cerca de Gorlero (la avenida principal) y del Puertl. El desayuno estaba incluído en el costo y lo llevaron a la habitaciin. El personal de servicio fue sumamente agradable en todo momento /// The room was small but cozy, really close to Gorlero (main avenue) and to the Harbor. Breakfast was included in the price and delivered to the room. Really nice customer service from everyone in the hotel.

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In the Area

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Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, Uruguay, 20100

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Castilla is a good choice when you are visiting Punta del Este . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Castilla

Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, Uruguay, 20100

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Location

Staying at Hotel Castilla is a good choice when you are visiting Punta del Este .

About Hotel Castilla

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Castilla.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Castilla is the right place to stay.

All facilities in Hotel Castilla

Others

Hotel Services

Laundry service
Welcoming drinks
Newspaper in lobby
Tours
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee shop
Elevator

Transportation

Shopping center shuttle (surcharge)
Area shuttle with surcharge
Beach shuttle (surcharge)

Things to Do

Beach umbrella
Beach towel

Food and Drinks

Bar
Snack bar

General

Parking
Terrace

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Accommodation Policy & General Information in Hotel Castilla

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 10:00
Available rooms at Hotel Castilla	60
Number of floors in Hotel Castilla	4
Another facilities in Hotel Castilla	Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Hotel Castilla

What are available facilities at Hotel Castilla?

There are top facilites at Hotel Castilla such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Castilla?

The standard check-in time at Hotel Castilla is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00

What is the star rating of Hotel Castilla?

Hotel Castilla is a 3.0-star hotel.

How many floors does Hotel Castilla have?

Hotel Castilla has 4 floors.

How many rooms are available at Hotel Castilla?

Hotel Castilla has 60 rooms in total.

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More Reviews from Other Guests in Hotel Castilla

Overall Ratings & Reviews Hotel Castilla

Other sources (227)

7.4

Pleasant

From 227 reviews

Cleanliness

7.8

Room Comfort

7.2

Location

9.4

Service and Facilites

7.6

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Traveler Reviews Hotel Castilla

Number of reviews per page

Top reviews

Celia

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Great hotel in a central location. Staff very helpful and friendly. Quiet rooms with good aircon . Garage under the hotel which was great for us to safely store our bicycles. Highly recommend!

Ann Marie

Leisure

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Best location

Luis

8.0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

Absolutely amazing service - the front desk staff were friendly and immediately responsive. Check-in was a little hectic - no hot water - a problem which was fixed right away. The fixtures are a little old (old style door knobs, not even bottle of water in the room, low water pressure) but excellent bedding, comfortable, spacious, great location and view. Breakfast also needs a major overhaul.

Hernando

8.0

/10

Reviewed 198 week(s) ago

Expedia Group verified review

Small rooms

Stanley

10.0

/10

Reviewed 206 week(s) ago

Hotels.com verified review

Hotel staff was polite and very helpful. Parking was easy on the street with Angela there to save your spot with a small fee. Walking distance to all shops and great restaurants.

Calvin E

4.0

/10

Reviewed 209 week(s) ago

Hotels.com verified review

Hard to believe this place has a 8 star review on hotels.com. shower was so small. Furniture was so old. Bathroom door was coming apart. People were nice though.

patrick

Friends and Family

2.0

/10

Reviewed 213 week(s) ago

Hotels.com verified review

No electricity No warm water No air conditioner. He overcharged 40 more

Nadia

Leisure with Partner

10.0

/10

Reviewed 289 week(s) ago

Expedia Group verified review

Verified traveler

6.0

/10

Reviewed 313 week(s) ago

Expedia Group verified review

Very good location My executive suite was roomy but need it updates

Verified traveler

Leisure

6.0

/10

Reviewed 327 week(s) ago

Expedia Group verified review

Location was good and property good for the price.

Mark

8.0

/10

Reviewed 368 week(s) ago

Hotels.com verified review

Nice place to stay

Bert

6.0

/10

Reviewed 417 week(s) ago

Expedia Group verified review

Good location and a nice breakfast. Hallways very noisy door all seem to stick so everyone tends to slam them several times. Request for one hour later check out refused. A very small sparsely furnished room for an incredibly high price. $235 for a room you would have in a hostel. Very poor soundproofing as you can hear people from the hotel next door in a separate building.

Elisabeth

8.0

/10

Reviewed 424 week(s) ago

Hotels.com verified review

Our stay in Punta da Leste was great catching up with friends. The room we had was small but ok no work bench for computer to work on. Had to sit down stairs to work.. Breakfast was simple. Time was late 8:00 when we had to leave early. Parking under the hotel is good for small cars we had some difficulty with parking.

John

2.0

/10

Reviewed 475 week(s) ago

Hotels.com verified review

The hotel is tired and poorly maintained with surly and unfriendly staff in the main. It is very expensive. The promised snack bar was non existent and the parking a real challenge to enter or exit a space. It's convenient position is the only plus point

Kenneth

8.0

/10

Reviewed 520 week(s) ago

Expedia Group verified review

Punta del Este is pricey during high summer season. This hotel is fine for budget minded travelers and close to great dining venues. I have stayed here many times and will stay there again. Very friendly staff I have known for years.

CARLA

Friends and Family

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

O hotel é antigo, mas muito bem localizado! Cama espaçosa, bons travesseiros, amplo. O banho foi otimo! Cafe da manhã simples, porém apetitoso. Certamente, recomendo!

Jarbas F

8.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Hotel bom, o problema é o banheiro, muito pequeno.

Mariano

Friends and Family

2.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Lamentablemente por el fallecimiento repentino de mi hermana tuvimos que cancelar nuestro viaje. Teníamos reservados 5 hoteles diferentes de los 4, entendieron la situación y realizaron la cancelación sin ningún problema. La contratación había sido sin posibilidad de cancelación, pero me sorprendió la humanidad, profesionalismo y ética de estos hoteles. No puedo decir lo mismo del Hotel Castilla. No solamente no quisieron cancelar con penalización, si no que cargaron el costo completo. Entendemos que es un negocio, pero la calidad humana de las personas que manejan una empresa hace grande a esa empresa o la hace mezquina e inhumana. Ojalá y en un futuro caso semejante su actitud y empatía sean diferentes. La humanidad no necesita empresas que se comporten así.

Andrea

8.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

O cafe da manhà precisa ser melhorado!

Adalberto

Friends and Family

8.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Custo benefício bom. O apartamento precisa de uma reforma mas dá para dormir bem. Café da manhã com poucas opções, vale mais a pena pegar o quarto sem café e tomar o café em alguma cafeteria, que por sinal tem muitas ao redor. O banheiro precisa ser reformado, Box encardido e de acrílico, porta do armário caindo. O melhor desse hotel é a localização, muito próximo ao centro, dá pra fazer tudo a pé.

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