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Hotel Castilla
Hotels
7.4
/10
Pleasant
223 reviews
What Guests Say About Their Stay
Celia
10.0
/ 10
Great hotel in a central location. Staff very helpful and friendly. Quiet rooms with good aircon . Garage under the hotel which was great for us to safely store our bicycles. Highly recommend!
Stanley
10.0
/ 10
Hotel staff was polite and very helpful. Parking was easy on the street with Angela there to save your spot with a small fee. Walking distance to all shops and great restaurants.
Nadia
10.0
/ 10
El cuarto era pequeño y acogedor, cerca de Gorlero (la avenida principal) y del Puertl. El desayuno estaba incluído en el costo y lo llevaron a la habitaciin. El personal de servicio fue sumamente agradable en todo momento /// The room was small but cozy, really close to Gorlero (main avenue) and to the Harbor. Breakfast was included in the price and delivered to the room. Really nice customer service from everyone in the hotel.
In the Area
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Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, Uruguay, 20100
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, Uruguay, 20100
Discover More About Hotel Castilla
Location
Staying at Hotel Castilla is a good choice when you are visiting Punta del Este .
About Hotel Castilla
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Castilla.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Castilla is the right place to stay.
All facilities in Hotel Castilla
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Transportation
- Shopping center shuttle (surcharge)
- Area shuttle with surcharge
- Beach shuttle (surcharge)
Things to Do
- Beach umbrella
- Beach towel
Food and Drinks
- Bar
- Snack bar
General
- Parking
- Terrace
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Castilla
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 10:00 |
Available rooms at Hotel Castilla | 60 |
Number of floors in Hotel Castilla | 4 |
Another facilities in Hotel Castilla | Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Luggage storage |
Frequently asked question in Hotel Castilla
What are available facilities at Hotel Castilla?
There are top facilites at Hotel Castilla such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Castilla?
The standard check-in time at Hotel Castilla is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Hotel Castilla
Other sources (223)
7.4
Pleasant
From 223 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
9.4
Service and Facilites
7.4
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Traveler Reviews Hotel Castilla
Number of reviews per page
20
40
Top reviews
Celia
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great hotel in a central location. Staff very helpful and friendly. Quiet rooms with good aircon . Garage under the hotel which was great for us to safely store our bicycles. Highly recommend!
Ann Marie
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Best location
Luis
8.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Absolutely amazing service - the front desk staff were friendly and immediately responsive. Check-in was a little hectic - no hot water - a problem which was fixed right away. The fixtures are a little old (old style door knobs, not even bottle of water in the room, low water pressure) but excellent bedding, comfortable, spacious, great location and view. Breakfast also needs a major overhaul.
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Hernando
8.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Small rooms
Stanley
10.0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Hotel staff was polite and very helpful. Parking was easy on the street with Angela there to save your spot with a small fee. Walking distance to all shops and great restaurants.
Calvin E
4.0
/10
Reviewed 183 week(s) ago
Hotels.com verified review
Hard to believe this place has a 8 star review on hotels.com. shower was so small. Furniture was so old. Bathroom door was coming apart. People were nice though.
patrick
Friends and Family
2.0
/10
Reviewed 187 week(s) ago
Hotels.com verified review
No electricity
No warm water
No air conditioner.
He overcharged 40 more
Nadia
Leisure with Partner
10.0
/10
Reviewed 263 week(s) ago
Expedia Group verified review
El cuarto era pequeño y acogedor, cerca de Gorlero (la avenida principal) y del Puertl. El desayuno estaba incluído en el costo y lo llevaron a la habitaciin. El personal de servicio fue sumamente agradable en todo momento /// The room was small but cozy, really close to Gorlero (main avenue) and to the Harbor. Breakfast was included in the price and delivered to the room. Really nice customer service from everyone in the hotel.
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Verified traveler
6.0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
Very good location
My executive suite was roomy but need it updates
Verified traveler
Leisure
6.0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Location was good and property good for the price.
Mark
8.0
/10
Reviewed 342 week(s) ago
Hotels.com verified review
Nice place to stay
Bert
6.0
/10
Reviewed 391 week(s) ago
Expedia Group verified review
Good location and a nice breakfast. Hallways very noisy door all seem to stick so everyone tends to slam them several times. Request for one hour later check out refused. A very small sparsely furnished room for an incredibly high price. $235 for a room you would have in a hostel. Very poor soundproofing as you can hear people from the hotel next door in a separate building.
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Elisabeth
8.0
/10
Reviewed 398 week(s) ago
Hotels.com verified review
Our stay in Punta da Leste was great catching up with friends.
The room we had was small but ok no work bench for computer to work on. Had to sit down stairs to work.. Breakfast was simple. Time was late 8:00 when we had to leave early.
Parking under the hotel is good for small cars we had some difficulty with parking.
John
2.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
The hotel is tired and poorly maintained with surly and unfriendly staff in the main. It is very expensive. The promised snack bar was non existent and the parking a real challenge to enter or exit a space. It's convenient position is the only plus point
Kenneth
8.0
/10
Reviewed 494 week(s) ago
Expedia Group verified review
Punta del Este is pricey during high summer season. This hotel is fine for budget minded travelers and close to great dining venues. I have stayed here many times and will stay there again. Very friendly staff I have known for years.
CARLA
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
O hotel é antigo, mas muito bem localizado! Cama espaçosa, bons travesseiros, amplo. O banho foi otimo!
Cafe da manhã simples, porém apetitoso.
Certamente, recomendo!
Jarbas F
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Hotel bom, o problema é o banheiro, muito pequeno.
Mariano
Friends and Family
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Lamentablemente por el fallecimiento repentino de mi hermana tuvimos que cancelar nuestro viaje. Teníamos reservados 5 hoteles diferentes de los 4, entendieron la situación y realizaron la cancelación sin ningún problema. La contratación había sido sin posibilidad de cancelación, pero me sorprendió la humanidad, profesionalismo y ética de estos hoteles. No puedo decir lo mismo del Hotel Castilla. No solamente no quisieron cancelar con penalización, si no que cargaron el costo completo. Entendemos que es un negocio, pero la calidad humana de las personas que manejan una empresa hace grande a esa empresa o la hace mezquina e inhumana. Ojalá y en un futuro caso semejante su actitud y empatía sean diferentes. La humanidad no necesita empresas que se comporten así.
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Andrea
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
O cafe da manhà precisa ser melhorado!
Adalberto
Friends and Family
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Custo benefício bom.
O apartamento precisa de uma reforma mas dá para dormir bem. Café da manhã com poucas opções, vale mais a pena pegar o quarto sem café e tomar o café em alguma cafeteria, que por sinal tem muitas ao redor. O banheiro precisa ser reformado, Box encardido e de acrílico, porta do armário caindo. O melhor desse hotel é a localização, muito próximo ao centro, dá pra fazer tudo a pé.
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Number of reviews per page
20
40
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