Lagoon Gardens

Hotels
8.8
/10
Very Good
181 reviews

What Guests Say About Their Stay

Karyl
10.0
/ 10
It felt like I was walking through a fantasy maze when I arrived to be greated by Mary who checked me in.
Jeffrey
10.0
/ 10
Superb “price performer” with a total family-friendly atmosphere❗Everyone cared and smiled. Excellent Wi-Fi connection. All the ladies were helpful. The view of the lagoon from my breakfast table was soooo relaxing. The location is in a unique setting. Quiet and private. I never took the time to lock my room. With Morgan’s (owner & Vanuatu resident for 29 years) lead, all the ladies were helpful.
PETER
10.0
/ 10
The location of the Resort on the channel between No1 and No2 lagoons is just incredible. At the moment the Resort only has 6 rooms and is an Adult Only Resort and unfortunately it suffered some substantial damage from the Earthquake last year so the Owner is currently trying to build 3 more rooms along with carrying out repairs from the Quake but none of this impacted on our time there. From all my overseas travels over the last 40 years, this is the first time I have ever felt like a review was deserved. The view of the Lagoon from the Balconies of the 2 Lagoon View rooms is to die for and the sunsets across the water are spectacular
In the Area
See Map
Teouma Road, Port Vila, Shefa, Vanuatu

Main Facilities

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Swimming Pool
WiFi
Lagoon Gardens is located in area / city Port Vila.
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What's around Lagoon Gardens

Teouma Road, Port Vila, Shefa, Vanuatu
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Location


Lagoon Gardens is located in area / city Port Vila.

About Lagoon Gardens

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Lagoon Gardens is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Lagoon Gardens is the right place to stay.

All facilities in Lagoon Gardens

Others Lagoon Gardens
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Library
  • Pool sun loungers

Transportation

  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

General

  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Others

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Lagoon Gardens

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: AUD 18 per person (one way)
  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 6 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
12:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 12:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lagoon Gardens
5
Number of floors in Lagoon Gardens
1
Another facilities in Lagoon Gardens
Laundry service, Express check-in, Tours, Wedding service, Luggage storage

Frequently asked question in Lagoon Gardens

What are available facilities at Lagoon Gardens?
There are top facilites at Lagoon Gardens such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lagoon Gardens?
The standard check-in time at Lagoon Gardens is starting from 12:00 - 23:00 while the latest check-out time is at Before 11:00
Does Lagoon Gardens provide breakfast?
Yes, Lagoon Gardens provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lagoon Gardens?
Lagoon Gardens is a 3.5-star hotel.
How many floors does Lagoon Gardens have?
Lagoon Gardens has 1 floors.
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More Reviews from Other Guests in Lagoon Gardens

8.8
Very Good
From 181 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

7.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Lagoon Gardens

Number of reviews per page
20
40
Top reviews
Karyl
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It felt like I was walking through a fantasy maze when I arrived to be greated by Mary who checked me in.
Jeffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb “price performer” with a total family-friendly atmosphere❗Everyone cared and smiled. Excellent Wi-Fi connection. All the ladies were helpful. The view of the lagoon from my breakfast table was soooo relaxing. The location is in a unique setting. Quiet and private. I never took the time to lock my room. With Morgan’s (owner & Vanuatu resident for 29 years) lead, all the ladies were helpful.
Read More
Maik-Wilhelm
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed 11 days at The Lagoon Garden Resort, and while the property is a little dated and could use some TLC, it truly grew on us. At first, we were a bit taken aback as we expected something more modern and convenient, and even considered relocating. But after settling in and experiencing the warm hospitality, we’re really glad we stayed. The rooms are spacious and comfortable, and the view over the lagoon is beautiful — peaceful mornings and stunning sunsets. While the facilities are older and not luxurious, the genuine friendliness of the staff and owners more than made up for it. Melcom (a Kiwi) and Ani, the owners, were incredibly welcoming and helpful, always going out of their way to make our stay enjoyable. Their care and personal touch make this place feel like home away from home. If you’re looking for a high-end luxury resort, this might not be for you. But if you value authentic island hospitality, a relaxed atmosphere, and great value, this is an excellent choice. It’s a bit outside of Port Vila (30 -45 min walk), but local buses make it easy and cheap to get around. While this isn’t a luxury resort, it’s perfect for travellers looking for comfort, genuine hospitality, and great value. Plus, you can easily visit nearby luxury resorts for the day — most welcome outside guests if you buy food or drinks, so you can enjoy a touch of luxury without the high price tag.
Read More
Thomas
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Misbah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Decent option for the price range, friendly people. Good option for night or two
PETER
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location of the Resort on the channel between No1 and No2 lagoons is just incredible. At the moment the Resort only has 6 rooms and is an Adult Only Resort and unfortunately it suffered some substantial damage from the Earthquake last year so the Owner is currently trying to build 3 more rooms along with carrying out repairs from the Quake but none of this impacted on our time there. From all my overseas travels over the last 40 years, this is the first time I have ever felt like a review was deserved. The view of the Lagoon from the Balconies of the 2 Lagoon View rooms is to die for and the sunsets across the water are spectacular
Read More
Irene
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfectly relaxing.
Fariba
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed for only one night. I found it overpriced in comparison to the condition of the accommodation & other resorts in top condition. Also on top they charged us 500 VAT extra just for the use of A/C remote. Bathroom was in a very poor condition, very old, the door would not open or close properly. Water running from the toilet cistern continuously. We could hear dogs barking throughout the night till around 3-4 am even though wearing ear plugs. Overall it was an ok place to stay for one night but definitely overpriced
Read More
Heather
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Like most places in Vanuatu, repair work is in progress as a result of the earthquake but this place is like visiting old friends. The management and staff are so engaging, supportive and obliging, Anika always has a smile and willingly helps with facts, recommendations, directions or ideas. Morgan is a born entertainer with some great tales to tell. Their local knowledge is wonderful and they can direct you to trusted people for special outings, shopping, sightseeing or transfers. The accommodation is not sophisticated but the rooms are a generous size, maintained, affordable and clean. The surrounding gardens are absolutely beautiful with so many exquisite tropical plants and birds calling and there is a resident cat and iguana to add to the mix. Breakfast is basic, fresh made daily, eaten overlooking the water, taking in the expansive views of the lagoon. Location is quite convenient with buses running past regularly, currency change and supermarket nearby.
Read More
Roseanna
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Host and staff were exceptional.
Manu
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were invaluable,
Noah
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Laundry service was great. Nice spacious rooms. Cute our door setting by the water front. Good sized bathroom.
Don Heli
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great value for money. Anick was great. She arranged personalised tours. A few things to note 1. Airport transfer free is 3000 Vatu not 18Aud as advertised. 2. No A/C in my room but I was okay with that because I was originally from Sri Lanka Very safe place and I got what I paid for
Sonsoles
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lagoon Gardens is by far the best place to stay in Port Vila. The lush gardens right on the lagoon create a peaceful and unique atmosphere. Morgan, Yvette, and the entire team were incredibly kind and always happy to help, whether it was booking tours or assisting with anything else we needed. The facilities are excellent: there’s a fully equipped kitchen, an outdoor BBQ area, and free kayaks so you can explore the lagoon anytime you like. They also provide snorkeling gear, which you can take with you on your beach trips. We’d definitely come back without hesitation! It felt like home.
Read More
Laura
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is really dated and basic and needs some maintenance and deep cleaning. It’s cheap though, so you get what you pay for. It‘s far from the city centre and there‘s literally nothing around. The hotel next door has a small restaurant, there‘s a chinese take away (inadvisable) and supermarket a 10 min walk down the street and that‘s it. TV has no program. Our room had missing window pieces and the mosquito nets on the outside were broken too, so had a lot of ants, flies and bugs inside the room - I highly recommend to bring repellant and/or a mosquito net for the bed (there wasn’t one in the room) for calm nights. There was also no remote for the AC, so you need to keep the windows open anyways. No shampoo and bodywash provided. The owners and their staff ladies were very friendly, welcoming and helpful. Breakfast consists of coffee/tea, toast, eggs and some fruits - nothing special but tasty and totally fine PLUS you‘re sitting just next to the lagoon in the morning, which was our highlight everyday. Would recommend it for a short stay but it‘s really too quiet, dated and basic for a longer holiday. We were happy to leave after 6 nights.
Read More
joakim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Unreal hospitality! They went above and beyond to make us feel welcome and helped with any questions we had. They arranged all our tours at a great price. I can’t recommend this place enough.
ROSEMARY
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect place. Picturesque and above all clean. I’ll stay again
Jessica
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I had an amazing stay at the Lagoon Gardens. The owner and workers were very friendly and helpful and the grounds were beautiful. I was able to go kayaking on the lagoon and the location was perfect to walk to the market and into town.
Pradip
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was very basic. the shower was terrible, not good flow of water. the privacy of bathroom was very much compromised. The mosquito net was just for a baby not for the whole bed. The air conditions unit was only for show. The room TV was not connected with arial antenna and the youtube was not connected. The breakfast was very basic. We suggest the owner was not seriously running the property. Therefore, we left it on 25th of July and expect some money to be refunded to us. The owner also agreed for refund if you allow them. Thank you. Regards, Pradip
Read More
Glen
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful garden and waterside location and really friendly staff. Some distance from town, accessible by bus (150vt/ person) but traffic can be slow. Large supermarket and fresh f&v market nearby at Korman. Facilities a bit basic , maybe still just recovering from earthquake damage in Dec.
Number of reviews per page
20
40

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Others 4 Lagoon Gardens

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 181 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

7.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lagoon Gardens

Number of reviews per page
20
40
Top reviews
Karyl
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It felt like I was walking through a fantasy maze when I arrived to be greated by Mary who checked me in.
Jeffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Superb “price performer” with a total family-friendly atmosphere❗Everyone cared and smiled. Excellent Wi-Fi connection. All the ladies were helpful. The view of the lagoon from my breakfast table was soooo relaxing. The location is in a unique setting. Quiet and private. I never took the time to lock my room. With Morgan’s (owner & Vanuatu resident for 29 years) lead, all the ladies were helpful.
Read More
Maik-Wilhelm
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed 11 days at The Lagoon Garden Resort, and while the property is a little dated and could use some TLC, it truly grew on us. At first, we were a bit taken aback as we expected something more modern and convenient, and even considered relocating. But after settling in and experiencing the warm hospitality, we’re really glad we stayed. The rooms are spacious and comfortable, and the view over the lagoon is beautiful — peaceful mornings and stunning sunsets. While the facilities are older and not luxurious, the genuine friendliness of the staff and owners more than made up for it. Melcom (a Kiwi) and Ani, the owners, were incredibly welcoming and helpful, always going out of their way to make our stay enjoyable. Their care and personal touch make this place feel like home away from home. If you’re looking for a high-end luxury resort, this might not be for you. But if you value authentic island hospitality, a relaxed atmosphere, and great value, this is an excellent choice. It’s a bit outside of Port Vila (30 -45 min walk), but local buses make it easy and cheap to get around. While this isn’t a luxury resort, it’s perfect for travellers looking for comfort, genuine hospitality, and great value. Plus, you can easily visit nearby luxury resorts for the day — most welcome outside guests if you buy food or drinks, so you can enjoy a touch of luxury without the high price tag.
Read More
Thomas
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Misbah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Decent option for the price range, friendly people. Good option for night or two
PETER
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location of the Resort on the channel between No1 and No2 lagoons is just incredible. At the moment the Resort only has 6 rooms and is an Adult Only Resort and unfortunately it suffered some substantial damage from the Earthquake last year so the Owner is currently trying to build 3 more rooms along with carrying out repairs from the Quake but none of this impacted on our time there. From all my overseas travels over the last 40 years, this is the first time I have ever felt like a review was deserved. The view of the Lagoon from the Balconies of the 2 Lagoon View rooms is to die for and the sunsets across the water are spectacular
Read More
Irene
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfectly relaxing.
Fariba
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed for only one night. I found it overpriced in comparison to the condition of the accommodation & other resorts in top condition. Also on top they charged us 500 VAT extra just for the use of A/C remote. Bathroom was in a very poor condition, very old, the door would not open or close properly. Water running from the toilet cistern continuously. We could hear dogs barking throughout the night till around 3-4 am even though wearing ear plugs. Overall it was an ok place to stay for one night but definitely overpriced
Read More
Heather
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Like most places in Vanuatu, repair work is in progress as a result of the earthquake but this place is like visiting old friends. The management and staff are so engaging, supportive and obliging, Anika always has a smile and willingly helps with facts, recommendations, directions or ideas. Morgan is a born entertainer with some great tales to tell. Their local knowledge is wonderful and they can direct you to trusted people for special outings, shopping, sightseeing or transfers. The accommodation is not sophisticated but the rooms are a generous size, maintained, affordable and clean. The surrounding gardens are absolutely beautiful with so many exquisite tropical plants and birds calling and there is a resident cat and iguana to add to the mix. Breakfast is basic, fresh made daily, eaten overlooking the water, taking in the expansive views of the lagoon. Location is quite convenient with buses running past regularly, currency change and supermarket nearby.
Read More
Roseanna
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Host and staff were exceptional.
Manu
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were invaluable,
Noah
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Laundry service was great. Nice spacious rooms. Cute our door setting by the water front. Good sized bathroom.
Don Heli
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great value for money. Anick was great. She arranged personalised tours. A few things to note 1. Airport transfer free is 3000 Vatu not 18Aud as advertised. 2. No A/C in my room but I was okay with that because I was originally from Sri Lanka Very safe place and I got what I paid for
Sonsoles
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lagoon Gardens is by far the best place to stay in Port Vila. The lush gardens right on the lagoon create a peaceful and unique atmosphere. Morgan, Yvette, and the entire team were incredibly kind and always happy to help, whether it was booking tours or assisting with anything else we needed. The facilities are excellent: there’s a fully equipped kitchen, an outdoor BBQ area, and free kayaks so you can explore the lagoon anytime you like. They also provide snorkeling gear, which you can take with you on your beach trips. We’d definitely come back without hesitation! It felt like home.
Read More
Laura
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is really dated and basic and needs some maintenance and deep cleaning. It’s cheap though, so you get what you pay for. It‘s far from the city centre and there‘s literally nothing around. The hotel next door has a small restaurant, there‘s a chinese take away (inadvisable) and supermarket a 10 min walk down the street and that‘s it. TV has no program. Our room had missing window pieces and the mosquito nets on the outside were broken too, so had a lot of ants, flies and bugs inside the room - I highly recommend to bring repellant and/or a mosquito net for the bed (there wasn’t one in the room) for calm nights. There was also no remote for the AC, so you need to keep the windows open anyways. No shampoo and bodywash provided. The owners and their staff ladies were very friendly, welcoming and helpful. Breakfast consists of coffee/tea, toast, eggs and some fruits - nothing special but tasty and totally fine PLUS you‘re sitting just next to the lagoon in the morning, which was our highlight everyday. Would recommend it for a short stay but it‘s really too quiet, dated and basic for a longer holiday. We were happy to leave after 6 nights.
Read More
joakim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Unreal hospitality! They went above and beyond to make us feel welcome and helped with any questions we had. They arranged all our tours at a great price. I can’t recommend this place enough.
ROSEMARY
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect place. Picturesque and above all clean. I’ll stay again
Jessica
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I had an amazing stay at the Lagoon Gardens. The owner and workers were very friendly and helpful and the grounds were beautiful. I was able to go kayaking on the lagoon and the location was perfect to walk to the market and into town.
Pradip
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was very basic. the shower was terrible, not good flow of water. the privacy of bathroom was very much compromised. The mosquito net was just for a baby not for the whole bed. The air conditions unit was only for show. The room TV was not connected with arial antenna and the youtube was not connected. The breakfast was very basic. We suggest the owner was not seriously running the property. Therefore, we left it on 25th of July and expect some money to be refunded to us. The owner also agreed for refund if you allow them. Thank you. Regards, Pradip
Read More
Glen
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful garden and waterside location and really friendly staff. Some distance from town, accessible by bus (150vt/ person) but traffic can be slow. Large supermarket and fresh f&v market nearby at Korman. Facilities a bit basic , maybe still just recovering from earthquake damage in Dec.
Number of reviews per page
20
40