Lagoon Gardens

It was disappointing. On my arrival the beddings had tiny ginger ants, on the floor, and everywhere. The sheets were not fresh, some sort of fluid mark was visible on the top sheet (the bed only had a top sheet. No blanket). One of the staff change the top sheet and sprayed the bed with mortein and on the bed head wall. I was not happy having the bed and near the pillows being sprayed with pesticide but I thought it was the only way to get rid of the ants. Also, you had to pay extra for the AC remote control to use the air-conditioning. After sitting in the room for couple of hours, the ants were still visible and I was getting bitten so I complained and asked for a refund and to shorten my stay to one night as I was booked for 3 nights. The staff were apologetic and they moved me to another room with no TV and Internet connection was only available in a corner of the room. Until now, a week since I've contacted Expedia to get my refund, Expedia and I haven't heard from the property owner/manager.

Cozy place with beautiful garden next to the lagoon. And, what is not always given in Vanuatu, a very nice breakfast served by friendly staff. Clean, quite, safe.

Great vibe. Awesome hospitality

What an amazing location!! The team there was great, Anik was very helpful and the other residents were friendly as well.

It felt like I was walking through a fantasy maze when I arrived to be greated by Mary who checked me in.

Superb “price performer” with a total family-friendly atmosphere❗Everyone cared and smiled. Excellent Wi-Fi connection. All the ladies were helpful. The view of the lagoon from my breakfast table was soooo relaxing. The location is in a unique setting. Quiet and private. I never took the time to lock my room. With Morgan’s (owner & Vanuatu resident for 29 years) lead, all the ladies were helpful.

We stayed 11 days at The Lagoon Garden Resort, and while the property is a little dated and could use some TLC, it truly grew on us. At first, we were a bit taken aback as we expected something more modern and convenient, and even considered relocating. But after settling in and experiencing the warm hospitality, we’re really glad we stayed. The rooms are spacious and comfortable, and the view over the lagoon is beautiful — peaceful mornings and stunning sunsets. While the facilities are older and not luxurious, the genuine friendliness of the staff and owners more than made up for it. Melcom (a Kiwi) and Ani, the owners, were incredibly welcoming and helpful, always going out of their way to make our stay enjoyable. Their care and personal touch make this place feel like home away from home. If you’re looking for a high-end luxury resort, this might not be for you. But if you value authentic island hospitality, a relaxed atmosphere, and great value, this is an excellent choice. It’s a bit outside of Port Vila (30 -45 min walk), but local buses make it easy and cheap to get around. While this isn’t a luxury resort, it’s perfect for travellers looking for comfort, genuine hospitality, and great value. Plus, you can easily visit nearby luxury resorts for the day — most welcome outside guests if you buy food or drinks, so you can enjoy a touch of luxury without the high price tag.

Yes

Decent option for the price range, friendly people. Good option for night or two

The location of the Resort on the channel between No1 and No2 lagoons is just incredible. At the moment the Resort only has 6 rooms and is an Adult Only Resort and unfortunately it suffered some substantial damage from the Earthquake last year so the Owner is currently trying to build 3 more rooms along with carrying out repairs from the Quake but none of this impacted on our time there. From all my overseas travels over the last 40 years, this is the first time I have ever felt like a review was deserved. The view of the Lagoon from the Balconies of the 2 Lagoon View rooms is to die for and the sunsets across the water are spectacular

Perfectly relaxing.

We stayed for only one night. I found it overpriced in comparison to the condition of the accommodation & other resorts in top condition. Also on top they charged us 500 VAT extra just for the use of A/C remote. Bathroom was in a very poor condition, very old, the door would not open or close properly. Water running from the toilet cistern continuously. We could hear dogs barking throughout the night till around 3-4 am even though wearing ear plugs. Overall it was an ok place to stay for one night but definitely overpriced

Like most places in Vanuatu, repair work is in progress as a result of the earthquake but this place is like visiting old friends. The management and staff are so engaging, supportive and obliging, Anika always has a smile and willingly helps with facts, recommendations, directions or ideas. Morgan is a born entertainer with some great tales to tell. Their local knowledge is wonderful and they can direct you to trusted people for special outings, shopping, sightseeing or transfers. The accommodation is not sophisticated but the rooms are a generous size, maintained, affordable and clean. The surrounding gardens are absolutely beautiful with so many exquisite tropical plants and birds calling and there is a resident cat and iguana to add to the mix. Breakfast is basic, fresh made daily, eaten overlooking the water, taking in the expansive views of the lagoon. Location is quite convenient with buses running past regularly, currency change and supermarket nearby.

Host and staff were exceptional.

Staff were invaluable,

Laundry service was great. Nice spacious rooms. Cute our door setting by the water front. Good sized bathroom.

Great value for money. Anick was great. She arranged personalised tours. A few things to note 1. Airport transfer free is 3000 Vatu not 18Aud as advertised. 2. No A/C in my room but I was okay with that because I was originally from Sri Lanka Very safe place and I got what I paid for

Lagoon Gardens is by far the best place to stay in Port Vila. The lush gardens right on the lagoon create a peaceful and unique atmosphere. Morgan, Yvette, and the entire team were incredibly kind and always happy to help, whether it was booking tours or assisting with anything else we needed. The facilities are excellent: there’s a fully equipped kitchen, an outdoor BBQ area, and free kayaks so you can explore the lagoon anytime you like. They also provide snorkeling gear, which you can take with you on your beach trips. We’d definitely come back without hesitation! It felt like home.

Property is really dated and basic and needs some maintenance and deep cleaning. It’s cheap though, so you get what you pay for. It‘s far from the city centre and there‘s literally nothing around. The hotel next door has a small restaurant, there‘s a chinese take away (inadvisable) and supermarket a 10 min walk down the street and that‘s it. TV has no program. Our room had missing window pieces and the mosquito nets on the outside were broken too, so had a lot of ants, flies and bugs inside the room - I highly recommend to bring repellant and/or a mosquito net for the bed (there wasn’t one in the room) for calm nights. There was also no remote for the AC, so you need to keep the windows open anyways. No shampoo and bodywash provided. The owners and their staff ladies were very friendly, welcoming and helpful. Breakfast consists of coffee/tea, toast, eggs and some fruits - nothing special but tasty and totally fine PLUS you‘re sitting just next to the lagoon in the morning, which was our highlight everyday. Would recommend it for a short stay but it‘s really too quiet, dated and basic for a longer holiday. We were happy to leave after 6 nights.

Unreal hospitality! They went above and beyond to make us feel welcome and helped with any questions we had. They arranged all our tours at a great price. I can’t recommend this place enough.