Does Alisa Luxury Cruise provide parking?

Yes, Alisa Luxury Cruise provides parking. Please confirm details directly with the hotel.

Does Alisa Luxury Cruise provide airport transfer?

Yes, Alisa Luxury Cruise provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Alisa Luxury Cruise?

Alisa Luxury Cruise is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Alisa Luxury Cruise

Name: Alisa Luxury Cruise
Address: Gate 16 Tuan Chau Port, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam, Gate 16 Tuan Chau Port, Quang Ninh Province, Vietnam
Rating: 9.2

Others

9.2

/10

Exceptional

68 reviews

What Guests Say About Their Stay

Ahyoung

10.0

/ 10

The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.

Verified traveler

10.0

/ 10

Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!

Verified traveler

10.0

/ 10

Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)

In the Area

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Gate 16 Tuan Chau Port, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Alisa Luxury Cruise is a accommodation is located at Tuan Chau Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Alisa Luxury Cruise

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What's around Alisa Luxury Cruise

Gate 16 Tuan Chau Port, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam

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Discover More About Alisa Luxury Cruise

General

Near Tuan Chau Amphitheater

Location

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ha Long Bay - 0.1 km / 0.1 mi
Tuan Chau Park - 1 km / 0.6 mi
Tuan Chau Amphitheater - 1.4 km / 0.9 mi
Tuan Chau Beach - 2.2 km / 1.4 mi
Halong Marina Bayzone - 5.5 km / 3.4 mi
Ha Long Night Market - 6.7 km / 4.1 mi
Cái Dăm Market - 7.2 km / 4.5 mi
Cua Luc Bay - 8.4 km / 5.2 mi
Sun Square - 9.8 km / 6.1 mi
Bai Chay Beach - 10.4 km / 6.5 mi
Sun World Ha Long Park - 10.6 km / 6.6 mi
Queen Cable Car Ocean Terminal - 10.8 km / 6.7 mi
Dragon Park - 11.1 km / 6.9 mi
Typhoon Water Park - 11.3 km / 7 mi
Bai Chay Market - 11.3 km / 7 mi

The nearest airports are:
Haiphong (HPH-Cat Bi) - 40.1 km / 24.9 mi
Van Don Intl. Airport (VDO) - 70.1 km / 43.5 mi

The preferred airport for Alisa Luxury Cruise is Haiphong (HPH-Cat Bi).

Facilities

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this cruise ship include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 180 kilometers.

Business Facilities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Ha Long? This cruise ship has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The cruise ship also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Rooms

Treat yourself to a stay in one of the 22 individually decorated guestrooms, featuring fireplaces and private hot tubs. Your Select Comfort bed comes with Frette Italian sheets. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and designer toiletries.

All facilities in Alisa Luxury Cruise

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Exterior

Hotel Services

Laundry service
Express check-in
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

General

Reception hall
Lockers
Refrigerator (shared)
Smoking area
Fireplace in lobby
Rooftop terrace
Terrace

Things to Do

Marina
Karaoke
TV lounge
Spa
Barbecue

Business Facilities

Meeting rooms
Business facilities
Conference rooms
Computer station

Transportation

Limo or town car service
Area shuttle
Airport transfer

Public Facilities

Safety deposit box
Coffee shop

Food and Drinks

Snack bar

Connectivity

Free WiFi

Nearby Facilities

Gift shop

Sports and Recreations

Fishing

Accommodation Policy & General Information in Alisa Luxury Cruise

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

11:00 - 11:30

Check-out:

Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, On bay, Beach nearby, Noise-free rooms not guaranteed, Car required, No elevators

Airport shuttle fee: VND 2200000 per vehicle (one-way)
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 11:00 - 11:30 - to 10:00
Available rooms at Alisa Luxury Cruise	22
Number of floors in Alisa Luxury Cruise	4
Another facilities in Alisa Luxury Cruise	Laundry service, Express check-in, Wedding service, Luggage storage, Porter

Frequently asked question in Alisa Luxury Cruise

What are available facilities at Alisa Luxury Cruise?

There are top facilites at Alisa Luxury Cruise such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Alisa Luxury Cruise?

The standard check-in time at Alisa Luxury Cruise is starting from 11:00 - 11:30 while the latest check-out time is at Before 10:00

What is the star rating of Alisa Luxury Cruise?

Alisa Luxury Cruise is a 5.0-star hotel.

How many floors does Alisa Luxury Cruise have?

Alisa Luxury Cruise has 4 floors.

How many rooms are available at Alisa Luxury Cruise?

Alisa Luxury Cruise has 22 rooms in total.

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More Reviews from Other Guests in Alisa Luxury Cruise

Overall Ratings & Reviews Alisa Luxury Cruise

Other sources (68)

9.2

Exceptional

From 68 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Alisa Luxury Cruise

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Top reviews

Shalitha

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

👍

Verified traveler

Friends and Family Family

4.0

/10

Reviewed 197 week(s) ago

Hotels.com verified review

First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.

Ahyoung

Leisure Family

10.0

/10

Reviewed 326 week(s) ago

Expedia Group verified review

The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.

Dan

Leisure Family

8.0

/10

Reviewed 332 week(s) ago

Expedia Group verified review

First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).

Kira

Leisure with Friends

8.0

/10

Reviewed 338 week(s) ago

Expedia Group verified review

Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.

Verified traveler

Business Family

10.0

/10

Reviewed 349 week(s) ago

Expedia Group verified review

Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!

Verified traveler

Leisure Family

6.0

/10

Reviewed 349 week(s) ago

Expedia Group verified review

Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 367 week(s) ago

Expedia Group verified review

Lorna

Leisure with Partner

10.0

/10

Reviewed 373 week(s) ago

Expedia Group verified review

Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.

Shane

with Partner

10.0

/10

Reviewed 386 week(s) ago

Hotels.com verified review

The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.

Neil

with Partner

8.0

/10

Reviewed 396 week(s) ago

Hotels.com verified review

Halong Bay is an experience not to miss. Alisa Cruises offered a small and compact ship offering all expected amenities The food on board was stunning and the staff very inclusive and friendly The cabins were basic with very hard beds The on cruise excursions were well thought out and enjoyable although it reminded me why we don’t go on cruises. All a little bit too organised Felt there was too much hanging around waiting to get on board and coach back to Hanoi. Slightly annoying having half hour toilet break each way at a local superstore trying to force local products on you. Overall very enjoyable and would recommend although the boat we were on wasn’t the one built in 2017 as advertised

Suet Yin

Family

8.0

/10

Reviewed 409 week(s) ago

Hotels.com verified review

Our overnight stay with Alisa Cruise was lovely! Our tour guide Robert was nice and helpful in answering all our questions with regard to the cruise or the history behind Halong Bay. The crew was a friendly bunch! The ship was stunning and the view of Halong Bay from our room's balcony as we cruised around was simply breathtaking! There were many activities for us to take part in, e.g the cave visit and the kayaking was incredible. However, due to the packed structure of the cruise's programme, there wasn't much time for us to relax in our own rooms and fully enjoy the whole cruise experience. Nevertheless, it truly was a one-of-a-kind experience in one of the most beautiful sites on Earth!

8.0

/10

Reviewed 412 week(s) ago

Expedia Group verified review

Getting to the cruise point was abit difficult as there was no clear directions. However the cruise itself was lovely. The food for both lunch and dinner was amazing. However breakfast was quite average. The only let down was that the air conditioning in my room was not working.

Verified traveler

with Partner

10.0

/10

Reviewed 413 week(s) ago

Hotels.com verified review

A lovely time on boat with Alisa Cruise ! Everything was great especially the food and people on boat. All are very friendly and good young looking people. Our room was on the 2nd deck so we got a big view which was really pleasant to me for my morning favorite " morning coffe time" . Itinerary would be perfect if can extend longer but over all very pleasant stay.

Verified traveler

10.0

/10

Reviewed 414 week(s) ago

Expedia Group verified review

The accommodations were comfortable and spacious. The staff was very friendly and they kept the vibe upbeat. Food was great!

Verified traveler

with Friends

10.0

/10

Reviewed 416 week(s) ago

Hotels.com verified review

We enjoyed the trip and cruise very much. Alisa is nicer than 5 star hotels in all over Vietnam. Staff worked hard and honest. Food tasted very good and attractive itinerary. We love Alisa very much and thank you Mr. Kenny Lee for your kind support.

Verified traveler

with Friends

10.0

/10

Reviewed 416 week(s) ago

Hotels.com verified review

Perfect and Alisa must be on top qualified boat of 5 star in Halong Bay. We were very satisfied and happy with all. Very beautiful boat and excellent food and cabin

Verified traveler

with Partner

10.0

/10

Reviewed 416 week(s) ago

Hotels.com verified review

We were recommended this cruise through some of our friends and felt happy to enjoy our great on this lovely boat. Everything was smoothly and exceeded our expectation. The Alisa is the best cruise in Halong Bay and we felt proud of experiencing our time there. The cabin was spotless, comfortable. Staff was polite, friendly and hard working. Food were excellent. We must come back and strong recommend Alisa Cruise to all our friends

Verified traveler

with Partner

10.0

/10

Reviewed 417 week(s) ago

Hotels.com verified review

This was very good trip and we really enjoyed the Halong Bay experience. Tommy and his cruise member were fantastic and we would definitely give them a 5 stars for their brillant service.

Verified traveler

with Friends

10.0

/10

Reviewed 418 week(s) ago

Hotels.com verified review

How happy we were with Alisa Cruise during our early summer vacation after Chinese new year. Our room was medium size but still have enough space for our need. It 's quite clean and neat so we had a good sleep. Breakfast & Dinner were really good and really impressed with the cooking class demonstration

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