Asian Ruby Hotel & Apartment

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8.5
/10
Very Good
472 reviews

What Guests Say About Their Stay

Distance To City Center (28)
Surroundings (19)
Staff Friendliness (18)
Accessibility (14)

Nicholas F.

8.5
/ 10
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.

Rendy T.

9.1
/ 10
Nice location, in front of the hotel there is a famous and delicious Banh Mi stall, beside it there is a coffee shop and many more selections of restaurants nearby. The staff was friendly, very fast check-in process. Breakfast is delicious.

CHRISTIN F. K.

10.0
/ 10
Our family of 7 people (5 adults and 2 children) were on holiday in Vietnam and stayed at the Asian Ruby Hotel. The service was very good and friendly. The rooms were always cleaned. The breakfast menu was very varied. The location was close to places to eat and also mini markets. It was also very close to visiting tourist attractions in the city because the hotel was located in District 1.
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Warrane P.

10.0
/ 10
If you're looking to visit Saigon, this place is a fantastic choice! The location is really convenient, making it easy to explore all the famous spots in the city. It's also super comfortable and well-equipped. I definitely recommend the Asian Ruby Hotel & Apartment-Bui Thi Xuan for anyone!

Bradford M.

10.0
/ 10
The location in the heart of District 1 is very convenient for exploring Ho Chi Minh City. It's definitely worth the experience. You will be amazed at the value you receive for the money you spend—it exceeds all expectations.
In the Area
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122 Bui Thi Xuan, 1, Pham Ngu Lao, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Asian Ruby Hotel & Apartment - Bui Thi Xuan Asian Ruby Hotel & Apartment is a hotel is located at Phạm Ngũ Lão. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Asian Ruby Hotel & Apartment

122 Bui Thi Xuan, 1, Pham Ngu Lao, Ho Chi Minh, District 1, Vietnam, 700000
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Lobby Asian Ruby Hotel & Apartment
Exterior 2 Asian Ruby Hotel & Apartment

Discover More About Asian Ruby Hotel & Apartment

Discover Your Oasis in Ho Chi Minh City: Asian Ruby Hotel & Spa - Bui Thi Xuan

Welcome to Asian Ruby Hotel & Spa - Bui Thi Xuan, your premier destination for an unforgettable stay in the vibrant heart of Ho Chi Minh City. We pride ourselves on offering a sanctuary of comfort, style, and exceptional service, ensuring every guest experiences the true essence of Vietnamese hospitality. Whether you're here for business or leisure, Asian Ruby Hotel & Spa - Bui Thi Xuan promises a memorable retreat. Room rates at Asian Ruby Hotel & Spa - Bui Thi Xuan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Asian Ruby Hotel & Spa - Bui Thi Xuan Location

Nestled in the bustling District 1 of Ho Chi Minh City, Asian Ruby Hotel & Spa - Bui Thi Xuan is ideally situated at 122 Bùi Thị Xuân, 1, Phạm Ngũ Lão, Hồ Chí Minh, Quận 1, Việt Nam, 700000. This prime location places you just a short distance from the city center, offering convenient access to major attractions and business hubs. You'll find yourself immersed in the dynamic energy of the city, yet able to retreat to a peaceful haven. The hotel is conveniently located within easy reach of key transit points, making your exploration of Ho Chi Minh City effortless. The atmosphere surrounding Asian Ruby Hotel & Spa - Bui Thi Xuan is one of vibrant urban life, with a plethora of dining, shopping, and entertainment options just a stone's throw away.

Asian Ruby Hotel & Spa - Bui Thi Xuan Facilities & Services

Facilities for guests at Asian Ruby Hotel & Spa - Bui Thi Xuan are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim.
  • A state-of-the-art fitness center to keep up with your workout routine.
  • The luxurious Asian Ruby Spa & Wellness Center, offering a range of rejuvenating treatments and massages (additional fees apply, prices available at the spa reception).
  • Complimentary Wi-Fi throughout the hotel, keeping you connected at all times.
  • 24-hour front desk service for your convenience.
  • On-site dining options offering delicious local and international cuisine.
  • Secure and convenient free parking space for guests.

Asian Ruby Hotel & Spa - Bui Thi Xuan Room Types

Discover a variety of accommodations designed to suit every traveler's preference. The room types of Asian Ruby Hotel & Spa - Bui Thi Xuan include options for solo travelers, couples, and families.
  • Deluxe Room:

    Offering comfortable living spaces with city views. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Superior Room:

    Well-appointed rooms providing a cozy ambiance and city views. Available in smoking and non-smoking options.
  • Executive Suite:

    Spacious suites with enhanced amenities and panoramic city views, perfect for those seeking extra luxury. Some suites feature a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfort. Available in non-smoking options.
Please note that pet-friendly rooms are not available at Asian Ruby Hotel & Spa - Bui Thi Xuan.

Asian Ruby Hotel & Spa - Bui Thi Xuan Dining & Restaurants

Savor exquisite culinary experiences at Asian Ruby Hotel & Spa - Bui Thi Xuan. Our on-site dining venues offer a delightful journey for your taste buds.
  • Ruby Restaurant:

    Serving a delectable breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. The restaurant also offers à la carte lunch and dinner featuring a fusion of Vietnamese and international dishes. Lunch is served from 11:30 AM to 2:00 PM, and dinner from 6:00 PM to 10:00 PM.
  • Sky Bar:

    Enjoy breathtaking city views and a selection of refreshing cocktails and light snacks from 5:00 PM to 11:00 PM.

Asian Ruby Hotel & Spa - Bui Thi Xuan Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Ho Chi Minh City with these nearby attractions:
  • Ben Thanh Market:

    A bustling marketplace offering a wide array of local goods, souvenirs, and street food.
  • Independence Palace:

    A historical landmark that played a significant role in Vietnam's history.
  • War Remnants Museum:

    A poignant museum showcasing the impact of the Vietnam War.
  • Notre Dame Cathedral of Saigon:

    A beautiful colonial-era cathedral, a prominent landmark in the city.
  • Saigon Opera House:

    An architectural gem hosting various performances and cultural events.
If you are looking for other activities around Asian Ruby Hotel & Spa - Bui Thi Xuan, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to Asian Ruby Hotel & Spa - Bui Thi Xuan from the Airport

Navigating your journey to Asian Ruby Hotel & Spa - Bui Thi Xuan is made easy with several transportation options. The airport transfer service of Asian Ruby Hotel & Spa - Bui Thi Xuan ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book the hotel's private airport transfer service. This service offers a comfortable and direct journey to the hotel. Contact the hotel directly for rates and booking.
  • Metered Taxis:

    Available at Tan Son Nhat International Airport (SGN), metered taxis offer a reliable way to reach the hotel. The estimated fare is around PHP 300-400, depending on traffic.
  • Ride-hailing Services:

    Utilize popular ride-hailing services for a convenient and often cost-effective option. Prices vary based on demand and traffic conditions.
You can also explore airport transfer services for pre-booked options. Getting to Asian Ruby Hotel & Spa - Bui Thi Xuan is straightforward, allowing you to start your vacation without hassle.

Summary of Why You Should Choose to Stay at Asian Ruby Hotel & Spa - Bui Thi Xuan

Choosing Asian Ruby Hotel & Spa - Bui Thi Xuan means opting for a blend of comfort, convenience, and exceptional value.
  • Prime Location:

    Situated in the heart of District 1, offering easy access to major attractions and business districts.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every need.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness center, and rejuvenating spa services.
  • Attentive Service:

    Our dedicated staff are committed to making your stay memorable.
  • Great Value:

    Competitive pricing and special offers make it an attractive choice.
Check for room availability at Asian Ruby Hotel & Spa - Bui Thi Xuan and start planning your trip. For a seamless experience, consider booking Asian Ruby Hotel & Spa - Bui Thi Xuan through Traveloka. You can also easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Asian Ruby Hotel & Apartment

Lobby Asian Ruby Hotel & Apartment
Lobby
Accommodation Services Asian Ruby Hotel & Apartment
Accommodation Services
Exterior Asian Ruby Hotel & Apartment
Exterior
Others Asian Ruby Hotel & Apartment
Others
Restaurant Asian Ruby Hotel & Apartment
Restaurant

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Reception hall

Public Facilities

  • Parking
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business facilities
  • Computer station

Things to Do

  • TV lounge

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Asian Ruby Hotel & Apartment

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Asian Ruby Hotel & Apartment
68
Another facilities in Asian Ruby Hotel & Apartment
Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Asian Ruby Hotel & Apartment

What are available facilities at Asian Ruby Hotel & Apartment?
There are top facilites at Asian Ruby Hotel & Apartment such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Asian Ruby Hotel & Apartment?
The standard check-in time at Asian Ruby Hotel & Apartment is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00
Does Asian Ruby Hotel & Apartment provide breakfast?
Yes, Asian Ruby Hotel & Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Asian Ruby Hotel & Apartment?
Asian Ruby Hotel & Apartment is a 2.5-star hotel.
How many rooms are available at Asian Ruby Hotel & Apartment?
Asian Ruby Hotel & Apartment has 68 rooms in total.
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More Reviews from Other Guests in Asian Ruby Hotel & Apartment

8.6
Very Good
From 460 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Asian Ruby Hotel & Apartment
All
Distance to City Center (18)
Surroundings (14)
Bedroom (14)
Bathroom (14)
Accessibility (13)
Staff Friendliness (13)
Room Space (13)
Wifi (11)
Check-in/out Time (9)
Hotel Area (9)
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Traveler Reviews Asian Ruby Hotel & Apartment

Number of reviews per page
20
40
Customer reviews
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Christopher
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The hotel's location is indeed strategic, close to Ben Thanh Market. Moreover, it's in District 1. The price is in line with the quality of a 2.5-star hotel. 😅... Overall, it's okay, with no major drawbacks or drawbacks for a stay in Vietnam.
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2 people find it helpful
Accommodation's Reply
18 Apr 2026
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence i n us.
Profile Picture
nugroho c. a. j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
All is OK, comfort to take a rest.
1 people find it helpful
Accommodation's Reply
05 Mar 2026
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence i n us.
Amnart M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very convenient, near the market, great place, good breakfast.
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Accommodation's Reply
19 Feb 2026
We sincerely thank you for choosing our hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience.
Longgena G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 28 week(s) ago
The staff are very friendly and helpful, but unfortunately the breakfast is not that great.
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
"Thank you very much for taking the time to give us feedback. We always listen and take note to improve our services. We hope to bring you the best services and welcome you in the near future. "
N***n
icon-origin-TRAVELOKA
8.9
/10
Reviewed 32 week(s) ago
Great location, super friendly staff. However, the hotel is quite old and not that clean.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Pham T. M. X.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 32 week(s) ago
I sincerely advise everyone to consider... I booked 2 beds for 4 people for nearly 1.7 million VND for the room, and received an old room from the walls to the furniture... the bathroom is like a motel... I said it was a 3* hotel but it was as bad as the hotels in my hometown... the TV is for decoration, the air conditioner is on 18 at night so it's a bit cool, during the day it doesn't feel right... to sum it up in 2 words (very bad)
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3 people find it helpful
Accommodation's Reply
08 Dec 2025
Hello. Thank you for choosing to stay at Ruby Asia Hotel & Spa and for your detailed review. We apologize for not meeting your expectations. We apologize for the outdated facilities, which were caused by lack of maintenance. We value your feedback and will prioritize improvements. We apologize for the slightly higher price. Our current prices are based on our excellent location and comprehensive service. However, given our current focus, we understand that you may not be satisfied with this price. We will continue to strive to improve our services to provide you with an even better guest experience in the future. Thank you!
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D***G
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Central location, lovely staff, early check-in support, breakfast included, I slept very well here
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3 people find it helpful
Accommodation's Reply
07 Dec 2025
Thank you for choosing Asia Ruby Hotel as your travel destination. Your feedback will encourage us to continuously improve our service quality and ensure that every stay is comfortable and memorable.
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Nicholas F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.
2 people find it helpful
Accommodation's Reply
09 Oct 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Bui v. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Clean bedroom - Enthusiastic staff: Overall ok!
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Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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Quynh N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Central hotel, near restaurants. Very friendly staff
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4 people find it helpful
Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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D***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 43 week(s) ago
Too bad, the guest arrived and said there were no rooms available. They moved the room to a noisy bar, the guest had to find another place to sleep in the middle of the night and lost 600k.
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The hotel is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to recognize and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
5.6
/10
Reviewed 43 week(s) ago
I think it's not nice, old equipment, smelly house, unfriendly staff
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to review and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
good service but the area above the rack wall in bathroom still abit dirty.
1 people find it helpful
Accommodation's Reply
08 Sep 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Ngoc L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Everything is great, clean, close to many restaurants, reasonable prices.
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3 people find it helpful
Accommodation's Reply
23 Aug 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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V***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 51 week(s) ago
The room is not very clean, all the furniture is old, the air conditioner does not work well.
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9 people find it helpful
Accommodation's Reply
01 Aug 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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K***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 51 week(s) ago
3 star hotel but quite old, price is not cheap, room cleaning is not clean
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6 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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D***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
The lobby is hot and inconvenience when it's shared with other company. Water shower pressure is too high. Other are good.
5 people find it helpful
Accommodation's Reply
29 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The first night was unstable, the mattress in room 205 was broken and I couldn't sleep, the room next door was full of arguing and cursing until morning. Asked to change rooms, agreed then said there were no more rooms when I was packing my luggage and going out the door, gave the room card to another room and said there were new guests checking in. I couldn't sleep all night until the next morning when I changed rooms.
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 53 week(s) ago
:)))) extremely dirty, looking at the toilet makes me want to go in, the staff is friendly but can't make up for the quality of the hotel. n old but n terribly shabby :)))))))) in general, I'm AFRAID there won't be a second time the reception space is tiny and there's also a massage room that looks like a thunderstorm
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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NGUYEN M. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The staff is very friendly and enthusiastic.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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Number of reviews per page
20
40

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Others 4 Asian Ruby Hotel & Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 460 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Asian Ruby Hotel & Apartment
All
Distance to City Center (18)
Surroundings (14)
Bedroom (14)
Bathroom (14)
Accessibility (13)
Staff Friendliness (13)
Room Space (13)
Wifi (11)
Check-in/out Time (9)
Hotel Area (9)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Asian Ruby Hotel & Apartment

Number of reviews per page
20
40
Customer reviews
Profile Picture
Christopher
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The hotel's location is indeed strategic, close to Ben Thanh Market. Moreover, it's in District 1. The price is in line with the quality of a 2.5-star hotel. 😅... Overall, it's okay, with no major drawbacks or drawbacks for a stay in Vietnam.
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2 people find it helpful
Accommodation's Reply
18 Apr 2026
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence i n us.
Profile Picture
nugroho c. a. j.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
All is OK, comfort to take a rest.
1 people find it helpful
Accommodation's Reply
05 Mar 2026
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence i n us.
Amnart M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very convenient, near the market, great place, good breakfast.
Find this review helpful?
Accommodation's Reply
19 Feb 2026
We sincerely thank you for choosing our hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience.
Longgena G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 28 week(s) ago
The staff are very friendly and helpful, but unfortunately the breakfast is not that great.
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
"Thank you very much for taking the time to give us feedback. We always listen and take note to improve our services. We hope to bring you the best services and welcome you in the near future. "
N***n
icon-origin-TRAVELOKA
8.9
/10
Reviewed 32 week(s) ago
Great location, super friendly staff. However, the hotel is quite old and not that clean.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Pham T. M. X.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 32 week(s) ago
I sincerely advise everyone to consider... I booked 2 beds for 4 people for nearly 1.7 million VND for the room, and received an old room from the walls to the furniture... the bathroom is like a motel... I said it was a 3* hotel but it was as bad as the hotels in my hometown... the TV is for decoration, the air conditioner is on 18 at night so it's a bit cool, during the day it doesn't feel right... to sum it up in 2 words (very bad)
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
08 Dec 2025
Hello. Thank you for choosing to stay at Ruby Asia Hotel & Spa and for your detailed review. We apologize for not meeting your expectations. We apologize for the outdated facilities, which were caused by lack of maintenance. We value your feedback and will prioritize improvements. We apologize for the slightly higher price. Our current prices are based on our excellent location and comprehensive service. However, given our current focus, we understand that you may not be satisfied with this price. We will continue to strive to improve our services to provide you with an even better guest experience in the future. Thank you!
Translated by Google Icon
See original
D***G
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Central location, lovely staff, early check-in support, breakfast included, I slept very well here
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3 people find it helpful
Accommodation's Reply
07 Dec 2025
Thank you for choosing Asia Ruby Hotel as your travel destination. Your feedback will encourage us to continuously improve our service quality and ensure that every stay is comfortable and memorable.
Translated by Google Icon
See original
Nicholas F.
icon-Leisure
Leisure
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8.5
/10
Reviewed 41 week(s) ago
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.
2 people find it helpful
Accommodation's Reply
09 Oct 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Bui v. T.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Clean bedroom - Enthusiastic staff: Overall ok!
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Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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Quynh N. N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Central hotel, near restaurants. Very friendly staff
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4 people find it helpful
Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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D***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 43 week(s) ago
Too bad, the guest arrived and said there were no rooms available. They moved the room to a noisy bar, the guest had to find another place to sleep in the middle of the night and lost 600k.
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The hotel is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to recognize and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
5.6
/10
Reviewed 43 week(s) ago
I think it's not nice, old equipment, smelly house, unfriendly staff
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to review and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
good service but the area above the rack wall in bathroom still abit dirty.
1 people find it helpful
Accommodation's Reply
08 Sep 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Ngoc L. P.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Everything is great, clean, close to many restaurants, reasonable prices.
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3 people find it helpful
Accommodation's Reply
23 Aug 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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V***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 51 week(s) ago
The room is not very clean, all the furniture is old, the air conditioner does not work well.
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9 people find it helpful
Accommodation's Reply
01 Aug 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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K***h
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6.5
/10
Reviewed 51 week(s) ago
3 star hotel but quite old, price is not cheap, room cleaning is not clean
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6 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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D***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
The lobby is hot and inconvenience when it's shared with other company. Water shower pressure is too high. Other are good.
5 people find it helpful
Accommodation's Reply
29 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
H***a
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The first night was unstable, the mattress in room 205 was broken and I couldn't sleep, the room next door was full of arguing and cursing until morning. Asked to change rooms, agreed then said there were no more rooms when I was packing my luggage and going out the door, gave the room card to another room and said there were new guests checking in. I couldn't sleep all night until the next morning when I changed rooms.
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 53 week(s) ago
:)))) extremely dirty, looking at the toilet makes me want to go in, the staff is friendly but can't make up for the quality of the hotel. n old but n terribly shabby :)))))))) in general, I'm AFRAID there won't be a second time the reception space is tiny and there's also a massage room that looks like a thunderstorm
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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NGUYEN M. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The staff is very friendly and enthusiastic.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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