Big Hotel Hanoi

Apartments
8.5
/10
Very Good
115 reviews

What Guests Say About Their Stay

TSU N. P.
9.4
/ 10
The owner and the security guard are very friendly and hospitable, they enthusiastically helped me pay when I checked in. The kitchen still has a few bowls + spoons + ladles, please provide more. There are Winmart, markets, convenience stores, etc. nearby, very convenient. I stayed here for 8 days, very comfortable and enjoyed it very much.
Nguyen N. Q. T.
9.4
/ 10
The room is exactly like the picture, clean and comfortable
In the Area
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62/6 Khuc Thua Du, Cau Giay District, Hanoi, Vietnam, 100000

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Big Hotel Hanoi is a good choice when you are visiting Cau Giay District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Big Hotel Hanoi

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62/6 Khuc Thua Du, Cau Giay District, Hanoi, Vietnam, 100000
Lobby Big Hotel Hanoi
Exterior 2 Big Hotel Hanoi

Discover More About Big Hotel Hanoi

Home Highlights

Alaya Serviced Apartment 7 is located in Cau Giay district, which is a great choice for travellers who are interested in city trips, old town exploring and traditional food.

Location and Nearby Attractions

Vietnam Museum of Ethnology is 1.8-kilometer from the accommodation, while Vincom Center Nguyen Chi Thanh is 3.5-kilometer from the property.

Home Features

Each unit is equipped with air-conditioned bedrooms and a kitchen with a stovetop.

There is a private bathroom in each unit with free toiletries.

Other Things to Note

Not suitable for infants (under 2 years) and pets.

Hairdryer is on request.

Parties, events and pets are not allowed.

All facilities in Big Hotel Hanoi

Lobby Big Hotel Hanoi
Lobby
Exterior Big Hotel Hanoi
Exterior
Bedroom Big Hotel Hanoi
Bedroom
In-room Bathroom Big Hotel Hanoi
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Kitchenette
  • Refrigerator
  • Shower

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Connectivity

  • Free WiFi

General

  • AC

Accommodation Policy & General Information in Big Hotel Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:30

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:30
Available rooms at Big Hotel Hanoi
17
Number of floors in Big Hotel Hanoi
7
Another facilities in Big Hotel Hanoi
Cable TV, Desk, Hairdryer, Kitchenette, Refrigerator

Frequently asked question in Big Hotel Hanoi

What are available facilities at Big Hotel Hanoi?
There are top facilites at Big Hotel Hanoi such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Hotel Hanoi?
The standard check-in time at Big Hotel Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:30
What is the star rating of Big Hotel Hanoi?
Big Hotel Hanoi is a 2.0-star hotel.
How many floors does Big Hotel Hanoi have?
Big Hotel Hanoi has 7 floors.
How many rooms are available at Big Hotel Hanoi?
Big Hotel Hanoi has 17 rooms in total.
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More Reviews from Other Guests in Big Hotel Hanoi

8.5
Very Good
From 115 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

7.9

Location

8.4

Service and Facilites

8.5

People often mention about Big Hotel Hanoi
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Staff Friendliness (1)
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Traveler Reviews Big Hotel Hanoi

Number of reviews per page
20
40
Customer reviews
TRIEU H. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The female staff is very enthusiastic.
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Quynh G. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 73 week(s) ago
Không có chỗ đỗ xe, phần mô tả ghi có bãi đậu xe nhưng khi đến bảo vệ nói không có, không hỗ trợ khách hàng. Tôi phải bỏ phí số tiền đã chi ra ở đây. Quá thất vọng
2 people find it helpful
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Nguyen T. D. Q.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 76 week(s) ago
Ok lắm nha, bác bảo vệ nhiệt tình. Phòng cũng cũ rồi, không quá sạch sẽ nma sáng sủa, thoáng đãng, an ninh tốt
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Hồng N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 84 week(s) ago
Book phòng tại Trần Thái Tông nhưng bị đổi sang Đình Thôn, phòng cực kì mùi dầu mỡ, bát đũa rửa không sạch, rất nhiều mỡ, thậm chí không có cả nước rửa bát, gọi thì mới mang lên. Phòng bẩn, sofa bẩn, bát đũa bẩn,… các bạn nên né
5 people find it helpful
Phương Đ.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 85 week(s) ago
Advantages - Large room - Super cute security guard Disadvantages - Room is very dusty (dust on all surfaces such as floors, tables, chairs, cabinets, etc.) - Room has a lot of smelly ants, just checked in saw a lot of ants on the table in the living room - Shower gel and shampoo packages used by previous customers still left the shells on the sink - In general, for a price of >500, it's not worth it. Won't come back next time!
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2 people find it helpful
HoangLan
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
Very beautiful, the manager is also very enthusiastic and friendly, the security guard is very easy-going, talks openly and makes me feel like home. Will definitely come back
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1 people find it helpful
Cảnh L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
Room is clean. Neat and beautiful.
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1 people find it helpful
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Pham D. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 117 week(s) ago
Book thanh toán xong báo hết phòng trong khi mình book có hiển thị còn 2 phòng trống. Được chuyển qua 1 căn khác xa hơn 1 đoạn nhưng nói chung không hài lòng!
3 people find it helpful
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tran h. c.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
Ngày đầu tiên ấn tượng với chú bảo vệ cực thân thiện và hỗ trợ nhiệt tình. Tuy nhiên toà nhà bên cạnh đang xây dựng nên sáng sớm đã khoan cắt, đục đẽo ồn ào nên hơi khó chịu. Phòng có muỗi và không thay khăn tắm, 4 đêm chỉ dọn phòng 1 lần và ở phòng khách.
2 people find it helpful
Chí L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
chị chủ khá nice, nhưng hôm mình đến xui hôm chú bảo vệ nghỉ trực nên hơi bất tiện chút xíu. cả lúc đang nghỉ mà chú cho người vào xem phòng thấy cũng rất kỳ. nhưng dạo gần đây xung quanh có công trình nên ban ngày tiếng búa gõ như tụng kinh luôn :))) ngủ trưa mà muốn siêu thoát luôn vậy á, đóng kín cửa cũng không ăn thua 🥲
1 people find it helpful
Cảnh L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 118 week(s) ago
Phòng to, gọn gàng , thiết kế dẹp, tuy nhiên sofa hơi bẩn
3 people find it helpful
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Giang A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
Slightly mosquito, but the owner and the guard are very enthusiastic about the mosquito spray :)). I also forgot my stuff, when I contacted again, I was enthusiastically guided.
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5 people find it helpful
TSU N. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 132 week(s) ago
The owner and the security guard are very friendly and hospitable, they enthusiastically helped me pay when I checked in. The kitchen still has a few bowls + spoons + ladles, please provide more. There are Winmart, markets, convenience stores, etc. nearby, very convenient. I stayed here for 8 days, very comfortable and enjoyed it very much.
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3 people find it helpful
truong p. q. h.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 135 week(s) ago
Chủ căn này đã quên lịch book phòng của mình, đến lúc mk gọi báo chuẩn bị sang nhận phòng thì họ mới ngớ người ra, sau đó sắp xếp cho mình 1 phòng khác, vừa xa vừa cũ vừa bẩn hơn, chăn gối màu trắng còn bị ẩm mốc. Lúc đầu thì bảo sẽ hỗ trợ phí đi lại xa, nhưng sau đó lại bảo do tụi mình check in muộn nên không hỗ trợ nữa, trong khi Mail đặt lịch báo check in trước 23h59 và lúc bọn mình tới là 23h. Giọng nói chuyện rất khó chịu. Bạn mình bảo thôi lễ Tết bỏ qua nhưng nó vẫn khiến tụi mình đã có 1 kì nghỉ đêm giáng sinh rất tệ khi thuê phải căn này.
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4 people find it helpful
Nguyen N. Q. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 191 week(s) ago
The room is exactly like the picture, clean and comfortable
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5 people find it helpful
Nguyn N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 218 week(s) ago
phòng mới và rộng rãi. chắc chắn tôi sẽ quay lại đây.
4 people find it helpful
Le Quoc H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 225 week(s) ago
The room has an unpleasant musty smell. Do not change towels, do not add mineral water every day.
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3 people find it helpful
Phm A.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 286 week(s) ago
I book room 696k. But it was time for me to realize that I was in a kid's room The room I received from the security was 701. After booking the room, no one contacted, and after checking in, I had to actively find out the phone numbers for things to contact to check in. The service is too unprofessional, when I realized that being in a baby room at the wrong price feels very good :)) The care of your booking guests is too weak. The rest of the room is clean, no problem arises.
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1 people find it helpful
Nguyen T. M. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 291 week(s) ago
Rooms like the same picture posted, spacious, comfortable, clean, here feels like home. However, there is no reception here, anything you need to message or call the manager. After that, we have to go down to the basement for help from the guards. This is a bit inconvenient for me, so it's good to have a receptionist.
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3 people find it helpful
LE NGOC A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 296 week(s) ago
Room like the picture, comfortable, comfortable, clean
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Bedroom 4 Big Hotel Hanoi

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.