D'Lecia Hotel Ha Long

Hotels
9.0
/10
Exceptional
186 reviews

What Guests Say About Their Stay

D***h

9.7
/ 10
The hotel is beautiful, spacious, the receptionist and security are very enthusiastic. Everything is great. I will definitely come back next time.
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D***h

9.7
/ 10
The hotel is beautiful, new, spacious, the receptionist and security are very enthusiastic. Everything is great. I will definitely come back next time.
See original

Vu Nhat T.

10.0
/ 10
Khách sạn đẹp từ ngoài vào trong. Nhân viên nam chờ ngoài sảnh rất nhiệt tình, chu đáo. Nhân viên lễ tân, bar nhiệt tình. Vote 10 sao, mọi người nên đi để trải nghiệm

Thành N. T.

9.7
/ 10
The hotel is beautiful, clean, polite, fully equipped, all amenities are good, enthusiastic and friendly staff.
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Truong V. Q.

9.4
/ 10
Spacious room, clean, new equipment, enthusiastic staff, hotel supports motorbike rental for traveling...
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In the Area
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38 Tan Mai, Dong Hung Thang, Cai Dam, Bai Chay, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 430000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
D'Lecia Hotel Ha Long is a hotel is located at Bai Chay Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around D'Lecia Hotel Ha Long

38 Tan Mai, Dong Hung Thang, Cai Dam, Bai Chay, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 430000
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Lobby D'Lecia Hotel Ha Long
Lobby 2 D'Lecia Hotel Ha Long

Discover More About D'Lecia Hotel Ha Long

Discover Your Perfect Getaway at D'Lecia Hotel Ha Long

Welcome to D'Lecia Hotel Ha Long, your premier destination for an unforgettable experience in the breathtaking Quang Ninh Province of Vietnam. Nestled amidst stunning natural beauty and offering unparalleled comfort, D'Lecia Hotel Ha Long is designed to cater to every traveler's needs, whether you're seeking a relaxing escape, an adventurous exploration, or a convenient base for business. Room rates at D'Lecia Hotel Ha Long start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

D'Lecia Hotel Ha Long Location

D'Lecia Hotel Ha Long is strategically situated in the vibrant heart of Ha Long City, Quang Ninh Province. Located at 38 Tấn Mài, Đông Hùng Thắng, Cái Dăm, Bãi Cháy, phường Bãi Cháy, Thành phố Hạ Long, Tỉnh Quảng Ninh, Việt Nam, 430000, the hotel offers easy access to the city's main attractions and business districts. It is approximately a 15-minute drive from the city center, providing a peaceful retreat while remaining conveniently close to the pulse of Ha Long. The atmosphere surrounding D'Lecia Hotel Ha Long is one of serene elegance, offering a tranquil escape from the everyday hustle. Its proximity to the iconic Ha Long Bay ensures that guests are always just a stone's throw away from experiencing the natural wonders that make this region world-renowned.

D'Lecia Hotel Ha Long Facilities & Services

Facilities for guests at D'Lecia Hotel Ha Long are designed to ensure a comfortable and enjoyable stay.
  • Complimentary Wi-Fi throughout the property.
  • A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center, available for guests from 6:00 AM to 9:00 PM.
  • On-site dining options offering a variety of cuisines.
  • 24-hour front desk service for your convenience.
  • Concierge services to assist with tour bookings and local information.
  • Secure and complimentary on-site parking for guests.
  • A dedicated children's play area, ensuring fun for younger guests.
  • Spa and wellness services for ultimate relaxation (additional charges apply).

D'Lecia Hotel Ha Long Room Types

Explore a diverse range of accommodations designed to suit every preference with the various room types of D'Lecia Hotel Ha Long.
  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Superior Room:

    Offering comfortable living spaces with either a City View or Garden View. These are non-smoking rooms.
  • Executive Suite:

    For those seeking extra space and luxury, these suites provide enhanced amenities and a City View. Some suites include a bathtub.
  • Family Room:

    Ideal for families, these spacious rooms offer ample space and comfort, with options for City View or Garden View. Non-smoking.
Please note that D'Lecia Hotel Ha Long is not currently a pet-friendly establishment.

D'Lecia Hotel Ha Long Dining & Restaurants

Savor exquisite culinary experiences at D'Lecia Hotel Ha Long's dining venues.
  • The Emerald Restaurant:

    Open daily from 6:30 AM to 10:00 PM, this restaurant offers a delightful breakfast buffet (estimated at PHP 450 per person) and serves a la carte options for lunch and dinner, featuring a blend of international and local Vietnamese cuisine.
  • The Sapphire Lounge:

    A cozy spot for coffee, tea, and light snacks, open from 9:00 AM to 11:00 PM. Perfect for a relaxed afternoon or evening.
  • The Diamond Bar:

    Enjoy refreshing cocktails and stunning views from 5:00 PM to 12:00 AM. Ideal for unwinding after a day of exploration.

D'Lecia Hotel Ha Long Nearby Attractions and Activities

Immerse yourself in the beauty and culture surrounding D'Lecia Hotel Ha Long with these popular nearby attractions:
  • Ha Long Bay:

    A UNESCO World Heritage Site, famous for its thousands of limestone karsts and islets. Numerous boat tours depart daily.
  • Sun World Ha Long Park:

    An expansive amusement park offering thrilling rides, a water park, and a cable car with panoramic views.
  • Quang Ninh Museum:

    A striking architectural landmark showcasing the history, culture, and natural beauty of Quang Ninh Province.
  • Tuan Chau Island:

    Known for its beautiful beaches, marina, and entertainment facilities.
  • Bai Chay Beach:

    A popular urban beach offering a relaxing atmosphere and various water activities.
If you are looking for other activities around D'Lecia Hotel Ha Long, check out the best deals on Traveloka: Recommended activities in Ha Long City!

How to Get to D'Lecia Hotel Ha Long from the Airport

Navigating your journey to D'Lecia Hotel Ha Long is made easy with several transportation options. Understanding how to get to D'Lecia Hotel Ha Long from the nearest airport, Van Don International Airport (VDO), is crucial for a smooth arrival.
  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private airport transfer service of D'Lecia Hotel Ha Long directly with the hotel. This service offers a seamless and comfortable journey, with prices typically ranging from PHP 2,500 to PHP 4,000, depending on the vehicle type. You can also explore airport transfer services on Traveloka for competitive rates.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to D'Lecia Hotel Ha Long can take approximately 1 hour and 30 minutes, with fares estimated between PHP 1,500 and PHP 2,000.
  • Ride-hailing Service:

    Ride-hailing services can also be booked via mobile apps. Prices are comparable to taxis, and the travel time remains the same.

Summary of Why You Should Choose to Stay at D'Lecia Hotel Ha Long

Choosing D'Lecia Hotel Ha Long for your next vacation or business trip guarantees a memorable and comfortable experience. Here’s why:
  • Prime Location:

    Situated in a convenient and scenic area of Ha Long City, offering easy access to key attractions.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and on-site dining.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit different needs and preferences.
  • Exceptional Service:

    Friendly and professional staff dedicated to making your stay pleasant.
  • Value for Money:

    Competitive pricing and special offers ensure a great value for your travel budget.
Discover the best Room availability at D'Lecia Hotel Ha Long and start Planning your trip today. For seamless Booking D'Lecia Hotel Ha Long, visit Traveloka.

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All facilities in D'Lecia Hotel Ha Long

Bar, Cafe and Lounge D'Lecia Hotel Ha Long
Bar, Cafe and Lounge
Swimming Pool D'Lecia Hotel Ha Long
Swimming Pool
Entertainment Facility D'Lecia Hotel Ha Long
Entertainment Facility
Common Space D'Lecia Hotel Ha Long
Common Space
Lobby D'Lecia Hotel Ha Long
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free
  • Terrace

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Cafe
  • Pub

Transportation

  • Airport transfer
  • Limo or town car service
  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in D'Lecia Hotel Ha Long

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at D'Lecia Hotel Ha Long
80
Number of floors in D'Lecia Hotel Ha Long
12
Another facilities in D'Lecia Hotel Ha Long
Bellhop, Welcoming drinks, Concierge, Money changer, Express check-in

Frequently asked question in D'Lecia Hotel Ha Long

What are available facilities at D'Lecia Hotel Ha Long?
There are top facilites at D'Lecia Hotel Ha Long such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at D'Lecia Hotel Ha Long?
The standard check-in time at D'Lecia Hotel Ha Long is starting from From 14:00 while the latest check-out time is at Before 12:00
Does D'Lecia Hotel Ha Long provide breakfast?
Yes, D'Lecia Hotel Ha Long provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of D'Lecia Hotel Ha Long?
D'Lecia Hotel Ha Long is a 3.5-star hotel.
How many floors does D'Lecia Hotel Ha Long have?
D'Lecia Hotel Ha Long has 12 floors.
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More Reviews from Other Guests in D'Lecia Hotel Ha Long

Overall Ratings & Reviews D'Lecia Hotel Ha Long

Traveloka (149)
Other sources (37)
9.0
Exceptional
From 149 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

8.6

Service and Facilites

9.1

People often mention about D'Lecia Hotel Ha Long
All
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Variety (1)
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Traveler Reviews D'Lecia Hotel Ha Long

Number of reviews per page
20
40
Customer reviews
Linh L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Excellent staff, service, and rooms!
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DK Prank
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Excellent, I felt the quality of service was great from the moment I walked in.
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2 people find it helpful
H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
nice hotel, luxury, friendly
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2 people find it helpful
D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The hotel is beautiful, spacious, the receptionist and security are very enthusiastic. Everything is great. I will definitely come back next time.
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10 people find it helpful
D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The hotel is beautiful, new, spacious, the receptionist and security are very enthusiastic. Everything is great. I will definitely come back next time.
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3 people find it helpful
Nguyen T. M. T.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 106 week(s) ago
What a terrible experience. My baby accidentally broke the shower gel bottle (shower gel bottles are placed high up and can easily fall). Had to pay 700,000 VND (exorbitant). The room rate I booked was nearly 800,000 VND. So the shower gel bottle was almost equal to the room rate. The receptionist said that many guests who broke it had to pay 700 VND, so they couldn't ask for a discount. Oh, so many people were affected but the hotel didn't find an alternative and just let the guests do it 😂😂😂
Read More
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10 people find it helpful
Accommodation's Reply
21 May 2024
Dear customers, Thank you for staying at D'Lecia Ha Long Hotel. D'Lecia Ha Long Hotel would like to apologize to you that your family had a bad experience while staying at the hotel. According to hotel policy, if a guest damages or damages property of the property, they will be charged a compensation fee. To handle the above problem, the front desk department followed the hotel's procedures, however, it is possible that during the communication process, you used misleading words and our hotel actually does not have any. any other ideas to lure guests to stay at the property. D'Lecia Ha Long once again apologizes for the inconvenience and thanks you for your feedback. We greatly appreciate customers' opinions to improve service quality and hope we will have the opportunity to welcome you in the future. Best regards, D'Lecia Ha Long Hotel
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Nguyen T. T. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 109 week(s) ago
Phòng sạch đẹp, giống hệt hình, có anh nhân viên hay đứng ở cửa chính của sảnh để mở cửa và kéo vali cho khách thì dễ thương ^^
2 people find it helpful
VU NHAT TAN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 111 week(s) ago
Khách sạn rất đẹp Nhân viên sảnh, lễ tân, bar rất nhiệt tình, nhất là bạn nhân viên sảnh, chạy ra đón khách từ xa 10đ
3 people find it helpful
Vu Nhat T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 112 week(s) ago
Khách sạn đẹp từ ngoài vào trong. Nhân viên nam chờ ngoài sảnh rất nhiệt tình, chu đáo. Nhân viên lễ tân, bar nhiệt tình. Vote 10 sao, mọi người nên đi để trải nghiệm
7 people find it helpful
Profile Picture
Thành N. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 128 week(s) ago
The hotel is beautiful, clean, polite, fully equipped, all amenities are good, enthusiastic and friendly staff.
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+3
6 people find it helpful
Accommodation's Reply
27 Dec 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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LE DUC N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 130 week(s) ago
The rooms are clean, fragrant, and the equipment is excellent
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1 people find it helpful
Accommodation's Reply
27 Dec 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Dang T. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 141 week(s) ago
Dịch vụ tốt, thân thiện, bể bơi nên có sẵn khăn tắm
2 people find it helpful
Accommodation's Reply
26 Sep 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Truong V. Q.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 143 week(s) ago
Spacious room, clean, new equipment, enthusiastic staff, hotel supports motorbike rental for traveling...
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Accommodation's Reply
26 Sep 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Hien N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 144 week(s) ago
Great, near the center, convenient. Receptionist and staff 10 points. Clean room, nice view. Next time I come back, I will still choose D'Lecia Ha Long
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6 people find it helpful
Accommodation's Reply
05 Sep 2023
Dear customers! Thank you for choosing D'Lecia Ha Long hotel for your recent stay. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Tran le Hang
icon-origin-TRAVELOKA
9.1
/10
Reviewed 150 week(s) ago
Khách sạn sạch sẽ, lễ Tân, phục vụ, chứ đáo thái đội thân thiện vui vẻ, chỗ để xe tiện dụng. buffe ngon,đánh giá 9/10
1 people find it helpful
Accommodation's Reply
20 Jul 2023
D'Lecia hotel staff is very grateful for your comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about when you visit Ha Long
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Ngc n. n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 151 week(s) ago
Nhân viên rất nhiệt tình và chuyên nghiệp
1 people find it helpful
Accommodation's Reply
20 Jul 2023
D'Lecia hotel staff is very grateful for your comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about when you visit Ha Long
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NGUYEN N. P. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 153 week(s) ago
The room is very clean, and staffs are tremendously nice.
1 people find it helpful
Accommodation's Reply
28 Jun 2023
The staff at D'Lecia Hotel are very grateful for Mr. Nguyen's comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about every time you visit Ha Long.
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Nguyen T. Q. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 154 week(s) ago
The hotel is clean, the breakfast buffet is delicious, the staff is enthusiastic and cute. You should go here, people. I will definitely come back when I have a chance.
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3 people find it helpful
Accommodation's Reply
28 Jun 2023
The staff at D'Lecia hotel are very grateful for Mr. Cong's comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about every time you visit Ha Long.
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Tran T. M. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 155 week(s) ago
Khách sạn rất mới, phòng đẹp như khách sạn 4 sao, nhân viên thân thiện, bể bơi mới rất đẹp, đồ ăn sáng thì mình không ăn nhưng có xuống xem qua thì thấy cũng khá ổn,giá cả quá hợp lý cho kỳ nghỉ của gia đình mình, lần sau đến Hạ Long mình sẽ tiếp tục chọn khách sạn là nơi nghỉ của gia đình
4 people find it helpful
Accommodation's Reply
19 Jun 2023
Dear Guest! Thank you for choosing D'Lecia Ha Long hotel for your recent stay. We are very pleased that you are satisfied with the quality of service at the hotel and look forward to seeing you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Ngọc H.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 184 week(s) ago
The hotel does very well the hotel service for a 3 * hotel and the service is quite professional. The hotel's rooms are very beautiful and the facilities are also very complete
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4 people find it helpful
Accommodation's Reply
21 Nov 2022
D'Lecia hotel staff is very grateful for your comment. Your reviews are the motivation for all the efforts of the hotel staff. Hope D'Lecia will always be the place you think about every time you visit Ha Long.
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Number of reviews per page
20
40

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Lobby 4 D'Lecia Hotel Ha Long

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews D'Lecia Hotel Ha Long

Traveloka (149)
Other sources (37)
9.0
Exceptional
From 149 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

8.6

Service and Facilites

9.1

People often mention about D'Lecia Hotel Ha Long
All
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Wifi (1)
Variety (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews D'Lecia Hotel Ha Long

Number of reviews per page
20
40
Customer reviews
Linh L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Excellent staff, service, and rooms!
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Find this review helpful?
DK Prank
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Excellent, I felt the quality of service was great from the moment I walked in.
Translated by Google Icon
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2 people find it helpful
H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
nice hotel, luxury, friendly
Translated by Google Icon
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2 people find it helpful
D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The hotel is beautiful, spacious, the receptionist and security are very enthusiastic. Everything is great. I will definitely come back next time.
Translated by Google Icon
See original
10 people find it helpful
D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The hotel is beautiful, new, spacious, the receptionist and security are very enthusiastic. Everything is great. I will definitely come back next time.
Translated by Google Icon
See original
3 people find it helpful
Nguyen T. M. T.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 106 week(s) ago
What a terrible experience. My baby accidentally broke the shower gel bottle (shower gel bottles are placed high up and can easily fall). Had to pay 700,000 VND (exorbitant). The room rate I booked was nearly 800,000 VND. So the shower gel bottle was almost equal to the room rate. The receptionist said that many guests who broke it had to pay 700 VND, so they couldn't ask for a discount. Oh, so many people were affected but the hotel didn't find an alternative and just let the guests do it 😂😂😂
Read More
Translated by Google Icon
See original
10 people find it helpful
Accommodation's Reply
21 May 2024
Dear customers, Thank you for staying at D'Lecia Ha Long Hotel. D'Lecia Ha Long Hotel would like to apologize to you that your family had a bad experience while staying at the hotel. According to hotel policy, if a guest damages or damages property of the property, they will be charged a compensation fee. To handle the above problem, the front desk department followed the hotel's procedures, however, it is possible that during the communication process, you used misleading words and our hotel actually does not have any. any other ideas to lure guests to stay at the property. D'Lecia Ha Long once again apologizes for the inconvenience and thanks you for your feedback. We greatly appreciate customers' opinions to improve service quality and hope we will have the opportunity to welcome you in the future. Best regards, D'Lecia Ha Long Hotel
Translated by Google Icon
See original
Nguyen T. T. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 109 week(s) ago
Phòng sạch đẹp, giống hệt hình, có anh nhân viên hay đứng ở cửa chính của sảnh để mở cửa và kéo vali cho khách thì dễ thương ^^
2 people find it helpful
VU NHAT TAN
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8.5
/10
Reviewed 111 week(s) ago
Khách sạn rất đẹp Nhân viên sảnh, lễ tân, bar rất nhiệt tình, nhất là bạn nhân viên sảnh, chạy ra đón khách từ xa 10đ
3 people find it helpful
Vu Nhat T.
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Staycation
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10.0
/10
Reviewed 112 week(s) ago
Khách sạn đẹp từ ngoài vào trong. Nhân viên nam chờ ngoài sảnh rất nhiệt tình, chu đáo. Nhân viên lễ tân, bar nhiệt tình. Vote 10 sao, mọi người nên đi để trải nghiệm
7 people find it helpful
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Thành N. T.
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9.7
/10
Reviewed 128 week(s) ago
The hotel is beautiful, clean, polite, fully equipped, all amenities are good, enthusiastic and friendly staff.
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+3
6 people find it helpful
Accommodation's Reply
27 Dec 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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LE DUC N.
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9.4
/10
Reviewed 130 week(s) ago
The rooms are clean, fragrant, and the equipment is excellent
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1 people find it helpful
Accommodation's Reply
27 Dec 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Dang T. T.
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9.1
/10
Reviewed 141 week(s) ago
Dịch vụ tốt, thân thiện, bể bơi nên có sẵn khăn tắm
2 people find it helpful
Accommodation's Reply
26 Sep 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Truong V. Q.
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9.4
/10
Reviewed 143 week(s) ago
Spacious room, clean, new equipment, enthusiastic staff, hotel supports motorbike rental for traveling...
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Accommodation's Reply
26 Sep 2023
Dear customers! Thank you for choosing D'Lecia Ha Long Hotel for your recent vacation. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Hien N.
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10.0
/10
Reviewed 144 week(s) ago
Great, near the center, convenient. Receptionist and staff 10 points. Clean room, nice view. Next time I come back, I will still choose D'Lecia Ha Long
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6 people find it helpful
Accommodation's Reply
05 Sep 2023
Dear customers! Thank you for choosing D'Lecia Ha Long hotel for your recent stay. We are very happy that you are satisfied with the quality of service at the hotel and hope to see you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Tran le Hang
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9.1
/10
Reviewed 150 week(s) ago
Khách sạn sạch sẽ, lễ Tân, phục vụ, chứ đáo thái đội thân thiện vui vẻ, chỗ để xe tiện dụng. buffe ngon,đánh giá 9/10
1 people find it helpful
Accommodation's Reply
20 Jul 2023
D'Lecia hotel staff is very grateful for your comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about when you visit Ha Long
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Ngc n. n.
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9.1
/10
Reviewed 151 week(s) ago
Nhân viên rất nhiệt tình và chuyên nghiệp
1 people find it helpful
Accommodation's Reply
20 Jul 2023
D'Lecia hotel staff is very grateful for your comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about when you visit Ha Long
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NGUYEN N. P. T.
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9.4
/10
Reviewed 153 week(s) ago
The room is very clean, and staffs are tremendously nice.
1 people find it helpful
Accommodation's Reply
28 Jun 2023
The staff at D'Lecia Hotel are very grateful for Mr. Nguyen's comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about every time you visit Ha Long.
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Nguyen T. Q. L.
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8.5
/10
Reviewed 154 week(s) ago
The hotel is clean, the breakfast buffet is delicious, the staff is enthusiastic and cute. You should go here, people. I will definitely come back when I have a chance.
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3 people find it helpful
Accommodation's Reply
28 Jun 2023
The staff at D'Lecia hotel are very grateful for Mr. Cong's comments. Your evaluation is a great motivation for D'Lecia to try and improve in the future. D'Lecia wishes you a safe trip to Ha Long and happy memories. Hope D'Lecia will always be the place you think about every time you visit Ha Long.
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Tran T. M. H.
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9.4
/10
Reviewed 155 week(s) ago
Khách sạn rất mới, phòng đẹp như khách sạn 4 sao, nhân viên thân thiện, bể bơi mới rất đẹp, đồ ăn sáng thì mình không ăn nhưng có xuống xem qua thì thấy cũng khá ổn,giá cả quá hợp lý cho kỳ nghỉ của gia đình mình, lần sau đến Hạ Long mình sẽ tiếp tục chọn khách sạn là nơi nghỉ của gia đình
4 people find it helpful
Accommodation's Reply
19 Jun 2023
Dear Guest! Thank you for choosing D'Lecia Ha Long hotel for your recent stay. We are very pleased that you are satisfied with the quality of service at the hotel and look forward to seeing you again on your next vacation. Management team and staff. D'Lecia Ha Long Hotel
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Ngọc H.
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9.0
/10
Reviewed 184 week(s) ago
The hotel does very well the hotel service for a 3 * hotel and the service is quite professional. The hotel's rooms are very beautiful and the facilities are also very complete
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4 people find it helpful
Accommodation's Reply
21 Nov 2022
D'Lecia hotel staff is very grateful for your comment. Your reviews are the motivation for all the efforts of the hotel staff. Hope D'Lecia will always be the place you think about every time you visit Ha Long.
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