Hanoi E Central Hotel

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9.4
/10
Exceptional
442 reviews

What Guests Say About Their Stay

TRAN T. V.

9.7
/ 10
Convenient location, friendly staff, clean room and value for money.
See original

dương p.

8.5
/ 10
Clean hotel, friendly staff Very convenient for travel
See original

Holy T.

9.7
/ 10
Friendly staff, spacious and clean room. The location is near Sword Lake, so it's very convenient
See original

Thai N.

9.7
/ 10
The hotel is right in the center, walking a few dozen meters is to the sword lake, there are many amenities around. This is my first time booking by Traveloka and staying in Hanoi , although I have been to Hanoi many times and have aversion to this type of hotel because of its poor quality , but I am very satisfied with Hanoi Ecentral this time , even if only This is a mid-range hotel with an inexpensive price, but the rooms and services here are very satisfying, especially the female receptionist who makes me feel very respected, respectful to customers, cute and polite. even led me up to my room when checking in , assisted in changing rooms for me ... made me feel very comfortable , even though I worked in the service industry for a long time , but you guys made me feel very respectable . I will come back to Hanoi Ecentral if I have a chance to work or relax in Hanoi
See original

Tran T. T.

9.7
/ 10
Friendly staff, nice room, near the old town
See original
In the Area
See Map
18 Lo Su, Ly Thai To, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Hanoi E Central Hotel is a hotel is located at Lý Thái Tổ. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoi E Central Hotel

18 Lo Su, Ly Thai To, Hoan Kiem, Hanoi, Vietnam, 10000
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Exterior Hanoi E Central Hotel
Exterior 2 Hanoi E Central Hotel

Discover More About Hanoi E Central Hotel

Welcome to Hanoi E Central Hotel, your premier destination for an unforgettable stay in the heart of Vietnam's vibrant capital. We pride ourselves on offering a blend of modern comfort and traditional Vietnamese hospitality, ensuring every guest experiences the best of Hanoi. Room rates at Hanoi E Central Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hanoi E Central Hotel Location

Nestled in the bustling Hoan Kiem District, Hanoi E Central Hotel is perfectly situated to immerse you in the city's rich culture and dynamic energy. Our address at 18 Lò Sũ, Lý Thái Tổ, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 10000 places you just a short distance from the city center, offering convenient access to major attractions and transportation hubs. The atmosphere surrounding Hanoi E Central Hotel is one of vibrant urban life, with the iconic Hoan Kiem Lake and the historic Old Quarter just moments away. This prime location means you're always close to the pulse of Hanoi, whether you're seeking historical exploration, culinary adventures, or lively entertainment.

Hanoi E Central Hotel Facilities & Services

Facilities for guests at Hanoi E Central Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need:

  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our dedicated staff are available around the clock to assist you.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings.
  • Luggage Storage:

    Secure storage is available for your convenience.
  • Daily Housekeeping:

    Enjoy a clean and tidy room every day.
  • Currency Exchange:

    Easily exchange your currency at the front desk.
  • On-site Restaurant:

    Savor delicious local and international cuisine without leaving the hotel.
  • Bar/Lounge:

    Relax with a refreshing drink in our stylish bar.
  • Fitness Center:

    Maintain your workout routine in our well-equipped gym.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages. (Operating hours: 9:00 AM - 9:00 PM, prices start from PHP 1,500)
  • Business Center:

    For our business travelers, we offer printing and fax services.
  • Meeting Rooms:

    Fully equipped spaces for your corporate events.
  • Free Parking:

    Ample parking space is available for guests traveling by car.
  • Airport Shuttle Service:

    Convenient transportation to and from Noi Bai International Airport. (Additional fee applies, please inquire at the front desk)

Hanoi E Central Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of Hanoi E Central Hotel range from cozy and comfortable to elegantly spacious, ensuring a perfect fit for your stay.

  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and City View. Non-smoking. Bathtub available in select rooms.
  • Suite:

    Our most luxurious option, featuring spacious living areas and City View. Non-smoking. Bathtub included.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort. Non-smoking. Bathtub available.

We are pleased to offer pet-friendly rooms for guests traveling with their beloved companions. Please note that an additional cleaning fee of PHP 800 per pet, per stay, will apply to ensure the comfort of all our guests.

Hanoi E Central Hotel Dining & Restaurants

Embark on a culinary journey at Hanoi E Central Hotel, where exceptional dining experiences await. Our on-site dining options are crafted to delight your palate with authentic flavors and international favorites.

  • The Emerald Restaurant:

    Our main dining venue, offering a delectable breakfast buffet and à la carte lunch and dinner. Specializing in authentic Vietnamese cuisine with a modern twist. (Estimated price per person: PHP 600 - 1,200. Operating hours: 6:00 AM - 10:00 PM)
  • The Lotus Cafe:

    A cozy spot perfect for a morning coffee, light snacks, or afternoon tea. Enjoy freshly baked pastries and a selection of beverages. (Estimated price per person: PHP 200 - 500. Operating hours: 7:00 AM - 7:00 PM)
  • The Sky Bar:

    Located on our rooftop, this bar offers breathtaking city views along with expertly crafted cocktails and light bites. An ideal place to unwind and enjoy the evening. (Estimated price per person: PHP 400 - 800. Operating hours: 5:00 PM - 11:00 PM)

Hanoi E Central Hotel Nearby Attractions and Activities

Hanoi E Central Hotel is ideally located to explore the captivating sights and sounds of Hanoi. Immerse yourself in the local culture with these nearby attractions:

  • Hoan Kiem Lake:

    A picturesque lake in the city center, perfect for a leisurely stroll and home to the iconic Ngoc Son Temple.
  • Old Quarter:

    Wander through the maze of narrow streets, each historically dedicated to a specific trade, and discover traditional shops and street food.
  • Water Puppet Theatre:

    Experience a unique Vietnamese art form with a traditional water puppet show, a delightful cultural performance.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a significant historical site.
  • Dong Xuan Market:

    Hanoi's largest covered market, offering a wide array of goods from clothing and souvenirs to fresh produce.

If you are looking for other activities around Hanoi E Central Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Hanoi E Central Hotel from the Airport

Arriving at Noi Bai International Airport (HAN) is just the beginning of your Hanoi adventure. Here are the best ways to reach Hanoi E Central Hotel:

  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, pre-book our dedicated airport transfer services. Our driver will meet you at the arrivals hall and whisk you directly to the hotel. (Price: Approximately PHP 1,200 - 1,800, depending on vehicle type)
  • Metered/Coupon Taxis:

    Reputable taxi companies are readily available at the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. (Estimated fare: PHP 500 - 700)
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service app for a convenient and often cost-effective option. (Estimated fare: PHP 400 - 600)
  • Airport Bus:

    Public airport buses offer a budget-friendly way to reach the city center, from where you can take a short taxi or ride-hailing trip to the hotel. (Price: Approximately PHP 50 - 100)

For a stress-free arrival, consider arranging your Hanoi E Central Hotel airport transfer in advance.

Summary of Why You Should Choose to Stay at Hanoi E Central Hotel

Choosing Hanoi E Central Hotel means opting for comfort, convenience, and an authentic Hanoi experience. Here are the top reasons to make us your home away from home:

  • Prime Location:

    Situated in the heart of the Hoan Kiem District, offering easy access to major attractions.
  • Excellent Facilities:

    From a well-equipped fitness center to a relaxing spa, we cater to all your needs.
  • Diverse Room Options:

    Find the perfect room to suit your travel style and budget.
  • Exceptional Dining:

    Savor delicious Vietnamese and international cuisine on-site.
  • Warm Hospitality:

    Experience the genuine warmth and efficiency of our dedicated staff.

Ready to experience the best of Hanoi? Check for

Room availability at Hanoi E Central Hotel

and start

Booking Hanoi E Central Hotel

today. For great deals on accommodations, visit Book budget hotels in Hanoi. Planning your trip? Easily book domestic and international flights at low prices with Traveloka.

All facilities in Hanoi E Central Hotel

Common Space Hanoi E Central Hotel
Common Space
Exterior Hanoi E Central Hotel
Exterior
Bedroom Hanoi E Central Hotel
Bedroom
Others Hanoi E Central Hotel
Others
Restaurant Hanoi E Central Hotel
Restaurant

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Fireplace in lobby
  • Smoking area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hanoi E Central Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hanoi E Central Hotel
21
Number of floors in Hanoi E Central Hotel
9
Another facilities in Hanoi E Central Hotel
Cable TV, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in Hanoi E Central Hotel

What are available facilities at Hanoi E Central Hotel?
There are top facilites at Hanoi E Central Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi E Central Hotel?
The standard check-in time at Hanoi E Central Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hanoi E Central Hotel?
Hanoi E Central Hotel is a 3.5-star hotel.
How many floors does Hanoi E Central Hotel have?
Hanoi E Central Hotel has 9 floors.
How many rooms are available at Hanoi E Central Hotel?
Hanoi E Central Hotel has 21 rooms in total.
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More Reviews from Other Guests in Hanoi E Central Hotel

Overall Ratings & Reviews Hanoi E Central Hotel

Traveloka (94)
Other sources (348)
9.6
Exceptional
From 348 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi E Central Hotel

Number of reviews per page
20
40
Top reviews
Sapan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!
PAUL
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great location. Many dining options nearby. Helpful, professional and courteous hotel staff. Hotel breakfast buffet needs improvements.
Lien
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Very convenient to most of the places.
Joe
icon-Leisure
Leisure
4.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

breakfast not too many choices wifi really sucks the hotel was ok I stayed at other hotel much better close to every things. Won’t come back again.
Kathleen
icon-Leisure
Leisure
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Good location…fairly quiet street; can get to central part of old town with 5-6 minute walk. Staff is friendly and helpful. Older hotel but overall clean. You can exchange dollars to VND no charge. Just let front desk know ahead of time to ensure they have VND available.
Mark
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Puilan
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Yeo-Re
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

very friendly and accomodating
K.D
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Excellent location with a 5 star is deserving of this remarkable and beautiful hotel, A Big Thank You to the ambassador to their hotel by the name of "Lily". You can be assured of her warm and genuine smile and will put, any weary Traveller at ease. Her remarkable peoples, touch is infectious and the happiness from everyone staying there shows. We would definitely recommend, anyone coming to Hanoi to experience this centrally located hotel. You would be spoilt for choice. Food to clothings to souvenirs are lined along every street you walk. The staffs are very well mannered, smartly dressed and caters to your every need if you need any advise or help. A BIG THANK YOU TO EVERYONE AT Hanoi E Central Hotel. A Memory of a Lifetime.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
Read More
lisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
Matt
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

This review is all about the service and not the hotel as much. We were originally scheduled to stay here but because of eVisa delays due to Tet we were unable to make our original trip work. However Mai was able to walk us through the changing schedule and helped us rebook our transfers and food tour. She was amazing and even transfered us to a sister hotel at a discounted price since with our new date, our rooms weren't available. So we can't comment on this hotel since we didn't stay there but the sister hotel was good and the staff amazing so with the same management I'd assume this hotel would have been good as well.
Read More
Brendan
icon-Leisure
Leisure
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.
Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The staff at this property are amazing. They are so helpful and try very hard to speak English. Lucy was amazing. She helped us organise activities and had suggestions of things to do. She made a point of remembering our names. The property is small and there are only 3 rooms to a floor. I would suggest you request a larger room. Our room was pretty small with nowhere to really put your suitcases. The location is perfect for the Fri, Sat and Sunday market.
Read More
Michael
10.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Cristiano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.
Ashish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The night we arrived it was 10.30 and Jeremy made sure our check in was smooth. He even carried all our luggage to the room. Lucy and Neo were there every step of the way supporting and helping with everything we asked. Two of ths sweetest people I have met. Both of them are bursting with energy and we heard nothing but “yes”. Duc is a sweet boy always greeted us on our way through the door. On our last day we were getting dropped off and it was raining. Duc saw us and ran with 2 umbrellas in hand. I would not think twice to stay here on our next trip to Hanoi. And, we had the suite on the top floor with a large balcony and amazing view. Breakfast every morning was a ritual and food was amazing. Location of the hotel is perfect to walk everywhere.
Read More
Huyen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

We enjoyed our 1 night, the staff are excellent whatever we asked for help.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Number of reviews per page
20
40

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Bedroom 4 Hanoi E Central Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hanoi E Central Hotel

Traveloka (94)
Other sources (348)
9.6
Exceptional
From 348 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi E Central Hotel

Number of reviews per page
20
40
Top reviews
Sapan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!
PAUL
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great location. Many dining options nearby. Helpful, professional and courteous hotel staff. Hotel breakfast buffet needs improvements.
Lien
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Very convenient to most of the places.
Joe
icon-Leisure
Leisure
4.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

breakfast not too many choices wifi really sucks the hotel was ok I stayed at other hotel much better close to every things. Won’t come back again.
Kathleen
icon-Leisure
Leisure
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Good location…fairly quiet street; can get to central part of old town with 5-6 minute walk. Staff is friendly and helpful. Older hotel but overall clean. You can exchange dollars to VND no charge. Just let front desk know ahead of time to ensure they have VND available.
Mark
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Puilan
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Yeo-Re
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

very friendly and accomodating
K.D
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Excellent location with a 5 star is deserving of this remarkable and beautiful hotel, A Big Thank You to the ambassador to their hotel by the name of "Lily". You can be assured of her warm and genuine smile and will put, any weary Traveller at ease. Her remarkable peoples, touch is infectious and the happiness from everyone staying there shows. We would definitely recommend, anyone coming to Hanoi to experience this centrally located hotel. You would be spoilt for choice. Food to clothings to souvenirs are lined along every street you walk. The staffs are very well mannered, smartly dressed and caters to your every need if you need any advise or help. A BIG THANK YOU TO EVERYONE AT Hanoi E Central Hotel. A Memory of a Lifetime.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
Read More
lisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
Matt
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

This review is all about the service and not the hotel as much. We were originally scheduled to stay here but because of eVisa delays due to Tet we were unable to make our original trip work. However Mai was able to walk us through the changing schedule and helped us rebook our transfers and food tour. She was amazing and even transfered us to a sister hotel at a discounted price since with our new date, our rooms weren't available. So we can't comment on this hotel since we didn't stay there but the sister hotel was good and the staff amazing so with the same management I'd assume this hotel would have been good as well.
Read More
Brendan
icon-Leisure
Leisure
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.
Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The staff at this property are amazing. They are so helpful and try very hard to speak English. Lucy was amazing. She helped us organise activities and had suggestions of things to do. She made a point of remembering our names. The property is small and there are only 3 rooms to a floor. I would suggest you request a larger room. Our room was pretty small with nowhere to really put your suitcases. The location is perfect for the Fri, Sat and Sunday market.
Read More
Michael
10.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Cristiano
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.
Ashish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The night we arrived it was 10.30 and Jeremy made sure our check in was smooth. He even carried all our luggage to the room. Lucy and Neo were there every step of the way supporting and helping with everything we asked. Two of ths sweetest people I have met. Both of them are bursting with energy and we heard nothing but “yes”. Duc is a sweet boy always greeted us on our way through the door. On our last day we were getting dropped off and it was raining. Duc saw us and ran with 2 umbrellas in hand. I would not think twice to stay here on our next trip to Hanoi. And, we had the suite on the top floor with a large balcony and amazing view. Breakfast every morning was a ritual and food was amazing. Location of the hotel is perfect to walk everywhere.
Read More
Huyen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

We enjoyed our 1 night, the staff are excellent whatever we asked for help.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Number of reviews per page
20
40