Hanoi Graceful Hotel

Hotels
8.4
/10
Very Good
137 reviews

What Guests Say About Their Stay

HO THUC A.

8.8
/ 10
The hotel is right in the old town, convenient to walk to the walking street, famous dining places. The staff is very enthusiastic
See original

Pravit C.

9.7
/ 10
Great service, friendly and informative staffs, great hospitality

Francy

10.0
/ 10
Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!

John

10.0
/ 10
Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.

Aaron

10.0
/ 10
The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
In the Area
See Map
21 Hang Phen, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 112006

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Hanoi Graceful Hotel is located in area / city Hang Bo Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoi Graceful Hotel

21 Hang Phen, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 112006
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Lobby Hanoi Graceful Hotel
Bedroom 2 Hanoi Graceful Hotel

Discover More About Hanoi Graceful Hotel

Discover Hanoi Graceful Hotel: Your Gateway to the Heart of Vietnam

Welcome to Hanoi Graceful Hotel, a charming and elegant accommodation nestled in the vibrant capital of Vietnam. We pride ourselves on offering a serene and comfortable retreat for travelers seeking an authentic Hanoi experience. Whether you're here for business or leisure, Hanoi Graceful Hotel promises a memorable stay with its exceptional service, prime location, and welcoming atmosphere. Room rates at Hanoi Graceful Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hanoi Graceful Hotel Location

Hanoi Graceful Hotel is ideally situated in the heart of Hanoi's historic Old Quarter, a bustling district renowned for its ancient streets, traditional architecture, and vibrant local life. Located at 21 Hàng Phèn, Hàng Bồ, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 112006, our hotel offers unparalleled access to the city's most iconic landmarks and cultural treasures. We are just a short walk from Hoan Kiem Lake and Ngoc Son Temple, and approximately a 45-minute drive from Noi Bai International Airport, making your arrival and departure seamless. The atmosphere surrounding Hanoi Graceful Hotel is one of captivating energy, with charming street vendors, traditional shops, and lively cafes just steps away. It’s the perfect location for those who wish to immerse themselves in the authentic pulse of Hanoi.

Hanoi Graceful Hotel Facilities & Services

Facilities for guests at Hanoi Graceful Hotel are designed to enhance your comfort and convenience throughout your stay. We strive to provide a comprehensive range of services to cater to every need.
  • Complimentary Wi-Fi access throughout the hotel.
  • 24-hour front desk assistance for your convenience.
  • Daily housekeeping services to ensure a clean and pleasant environment.
  • Luggage storage facilities available for early arrivals or late departures.
  • Currency exchange services for your convenience.
  • Concierge services to assist with tour bookings and local recommendations.
  • On-site restaurant serving delicious local and international cuisine.
  • A cozy bar offering a selection of beverages.
  • Business center with printing and fax facilities.
  • Laundry and dry-cleaning services (additional fees apply).
  • Airport shuttle service available upon request (additional fees apply, approximately PHP 1,500).
  • Free parking space for guests traveling by car.

Hanoi Graceful Hotel Room Types

Discover a variety of thoughtfully appointed rooms at Hanoi Graceful Hotel, each designed to provide a peaceful sanctuary after a day of exploring. The room types of Hanoi Graceful Hotel cater to different preferences and group sizes, ensuring a comfortable stay for everyone.
  • Deluxe Room:

    Offering a comfortable space with either a city view or garden view. Available in King or Twin bed configurations. Non-smoking rooms are standard.
  • Executive Room:

    A more spacious option with enhanced amenities and a choice of city or garden views. Features a King or Twin bed setup. Non-smoking rooms are standard.
  • Suite:

    Our most luxurious offering, providing ample space and premium furnishings. These rooms often feature a separate living area and may include a bathtub. Available with city views. Non-smoking rooms are standard.
  • Family Room:

    Designed for families or larger groups, these rooms offer extra space and can accommodate multiple guests. Available with city views. Non-smoking rooms are standard.
Please note that while most rooms are non-smoking, specific requests can be made. Bathtubs are available in select Suite rooms. We do not currently offer pet-friendly rooms.

Hanoi Graceful Hotel Dining & Restaurants

Savor the flavors of Vietnam and beyond at the dining establishments within Hanoi Graceful Hotel. Our culinary offerings are crafted to delight your palate and provide a truly satisfying gastronomic experience.
  • The Graceful Restaurant:

    Our main dining venue, offering a delectable breakfast buffet from 6:30 AM to 10:00 AM. For lunch and dinner, enjoy a curated menu of authentic Vietnamese specialties and international favorites. Estimated price per person for lunch/dinner is around PHP 800 - PHP 1,200. Operating hours: 6:30 AM - 10:00 PM.
  • The Cozy Lounge:

    A relaxed setting perfect for enjoying a cup of Vietnamese coffee, refreshing beverages, or light snacks. Operating hours: 8:00 AM - 10:00 PM.

Hanoi Graceful Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Hanoi with these captivating attractions located near Hanoi Graceful Hotel.
  • Hoan Kiem Lake:

    A picturesque lake in the city center, offering a tranquil escape and home to the iconic Turtle Tower and Ngoc Son Temple.
  • Old Quarter:

    Explore the labyrinthine streets filled with traditional shops, street food stalls, and ancient houses, each street historically dedicated to a specific trade.
  • Water Puppet Theatre:

    Experience a unique Vietnamese art form with a traditional water puppet show, a delightful cultural performance.
  • Dong Xuan Market:

    Hanoi's largest covered market, a bustling hub for local goods, clothing, and souvenirs.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a significant historical site.
If you are looking for other activities around Hanoi Graceful Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Hanoi Graceful Hotel from the Airport

Navigating your journey from Noi Bai International Airport (HAN) to Hanoi Graceful Hotel is straightforward, with several convenient options available. Understanding how to get to Hanoi Graceful Hotel ensures a smooth start to your trip.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This service can be pre-booked and will ensure a hassle-free journey directly to our doorstep. The estimated cost is around PHP 1,500 - PHP 2,000. You can arrange this through our airport transfer services.
  • Metered Taxis:

    Reputable taxi companies operate from the airport. Ensure the meter is used for a fair fare. The journey typically takes 45-60 minutes, depending on traffic, and may cost approximately PHP 800 - PHP 1,200.
  • Ride-hailing Services:

    Ride-hailing apps are a popular and often cost-effective option. You can book a car through these services for a direct ride to the hotel. Fares are comparable to metered taxis.
  • Airport Buses:

    Several public bus routes connect the airport to the city center. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach Hanoi Graceful Hotel. This is the most economical option.

Summary of Why You Should Choose to Stay at Hanoi Graceful Hotel

Choosing Hanoi Graceful Hotel means opting for a blend of comfort, convenience, and authentic Vietnamese charm. We are dedicated to making your stay in Hanoi an unforgettable experience.
  • Prime Location:

    Situated in the heart of the historic Old Quarter, offering easy access to major attractions and vibrant city life.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and a good night's sleep.
  • Exceptional Service:

    Our friendly and attentive staff are committed to providing personalized service to meet your needs.
  • Convenient Facilities:

    Enjoy amenities such as complimentary Wi-Fi, on-site dining, and helpful concierge services.
  • Value for Money:

    Experience quality accommodation and service at competitive rates.
Discover the best Room availability at Hanoi Graceful Hotel and start planning your trip. For seamless Booking Hanoi Graceful Hotel, we recommend using Traveloka. Book budget hotels in Hanoi and experience the magic of Vietnam. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Hanoi Graceful Hotel

Common Space Hanoi Graceful Hotel
Common Space
Lobby Hanoi Graceful Hotel
Lobby
Bedroom Hanoi Graceful Hotel
Bedroom
In-room Bathroom Hanoi Graceful Hotel
In-room Bathroom
Restaurant Hanoi Graceful Hotel
Restaurant

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • Laundry service
  • Luggage storage
  • Tours
  • 24-hour Receptionist

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Snack bar
  • Snacks

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Car rental

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Photocopier

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hanoi Graceful Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hanoi Graceful Hotel
25
Number of floors in Hanoi Graceful Hotel
8
Another facilities in Hanoi Graceful Hotel
Bathrobe, Cable TV, Desk, Hairdryer, Minibar

Frequently asked question in Hanoi Graceful Hotel

What are available facilities at Hanoi Graceful Hotel?
There are top facilites at Hanoi Graceful Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Graceful Hotel?
The standard check-in time at Hanoi Graceful Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoi Graceful Hotel provide breakfast?
Yes, Hanoi Graceful Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoi Graceful Hotel?
Hanoi Graceful Hotel is a 3.0-star hotel.
How many floors does Hanoi Graceful Hotel have?
Hanoi Graceful Hotel has 8 floors.
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More Reviews from Other Guests in Hanoi Graceful Hotel

Overall Ratings & Reviews Hanoi Graceful Hotel

Traveloka (16)
Other sources (121)
8.4
Very Good
From 121 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hanoi Graceful Hotel

Number of reviews per page
20
40
Top reviews
Francy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Aaron
icon-
10.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
Read More
Daniel
icon-with Friends
with Friends
2.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
Verified traveler
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
Read More
Villia M
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

The hotel was clean, comfortable and well situated and the staff was very efficient kind, courteous and helpful. I had a nice room and it was surprisingly quiet for a street side room.
Roy
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Great hotel in Old quarter. Value priced. Staff very helpful.
Jens
icon-Family
Family
6.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

hotel was overbooked and they move us for a night in another (ugly) hotel ....
Venkatesh
8.0
/10
Reviewed 507 week(s) ago

Expedia Group verified review

It is a very good hotel. Rooms were compact and cozy. It is ideally located in Old Quarter and night markets were 10 minutes away. The hotel staff were very friendly. Will definitely recommend this hotel!
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

Excellent hotel, staff are very helpful, right in the middle of the old quarter, walk to just about everything in Hanoi
Nigel R.
icon-with Partner
with Partner
10.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

I must say that our visit did not begin well as there were various problems with our room. I am not, by nature, a complainer, but on this occasion I did confront the manager the first morning. He was concerned and immediately transferred us to a superior room. Additionally, he helped us to plan a visit to Halong Bay which fulfilled all our requirements, and also to organise our onward transport. When we returned from Halong Bay we had been transferred to a deluxe room which was delightful. In essence all the staff were friendly, polite and helpful.
Read More
Pete
10.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

The hotel is located in the midst of the old quarter which allows access to most places of interest if you are prepared to walk a little. For a budget hotel it is very good value for money, the room was clean and everything worked, nice hot water which is a blessing during the New Year period as the weather can be quite cold. The breakfast is very good, again for the price, it is a buffet but they will also cook an omelete, scrambled egg or something else fresh if you wish. The staff are very helpful, the waitress and especially Lee, the young man in reception , who's command of English was good and he gave us a lot of advice which was not a hard sell to book through the hotel. We would definitely recommend this hotel for a good budget stay in Hanoi. Peter and Carol Barker (Malaysia).
Read More
Tuyen
icon-Family
Family
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

I stayed at the top floor (Executive Balcony) which was a very spacious room with an amazing balcony over looking the Old Quarter. Service was very good and the location is also very good -- right in the Old Quarter but in a relatively quiet side street. But note that the Old Quarter is always jammed with traffic (which is interesting for the visitor) and lots of one-way streets so sometimes taxis cannot find the hotel quite easily. Best is to buy a data 3G sim-card when you're in VN (3GB for under $20) and then you can track yourself (and in taxi) via Google map!
Read More
Max
8.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Exceptional staff went out of their way to help and arrange on travel. Value for money facilities.
Damien W.
icon-with Partner
with Partner
10.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

This is a really lovely hotel in the centre of Hanoi's old quarter. Easy to walk to most of the museums and other attractions. The staff are incredible they make you feel so special and important. They arranged tours, taxis, carried bags, opened doors and served breakfast very professionally. The room was really clean, a good size, very comfy bed and quiet too. Breakfast each morning and free wi-fi were fabulous also. All I can say is this was an exceptional experience. I would 100 recommend it as a memorable place to stay in Hanoi.
Read More
Daniel
10.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

The hotel is in an excellent location, in a quiet street yet close to the heart of the old town. The staff are extremely helpful and gave excellent advice throughout our stay.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 551 week(s) ago

Hotels.com verified review

The hotel bed were the worst felt like I was on the floor, no window this did tell us when we booked I know we did pay much but would have probably considered a different hotel. No hot water in shower... Will not recommend this hotel.
brian
6.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

Very small rooms but the staff are really helpful and friendly.
Number of reviews per page
20
40

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Bedroom 4 Hanoi Graceful Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hanoi Graceful Hotel

Traveloka (16)
Other sources (121)
8.4
Very Good
From 121 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi Graceful Hotel

Number of reviews per page
20
40
Top reviews
Francy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Aaron
icon-
10.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
Read More
Daniel
icon-with Friends
with Friends
2.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Read More
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
Verified traveler
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
Read More
Villia M
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

The hotel was clean, comfortable and well situated and the staff was very efficient kind, courteous and helpful. I had a nice room and it was surprisingly quiet for a street side room.
Roy
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Great hotel in Old quarter. Value priced. Staff very helpful.
Jens
icon-Family
Family
6.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

hotel was overbooked and they move us for a night in another (ugly) hotel ....
Venkatesh
8.0
/10
Reviewed 507 week(s) ago

Expedia Group verified review

It is a very good hotel. Rooms were compact and cozy. It is ideally located in Old Quarter and night markets were 10 minutes away. The hotel staff were very friendly. Will definitely recommend this hotel!
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

Excellent hotel, staff are very helpful, right in the middle of the old quarter, walk to just about everything in Hanoi
Nigel R.
icon-with Partner
with Partner
10.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

I must say that our visit did not begin well as there were various problems with our room. I am not, by nature, a complainer, but on this occasion I did confront the manager the first morning. He was concerned and immediately transferred us to a superior room. Additionally, he helped us to plan a visit to Halong Bay which fulfilled all our requirements, and also to organise our onward transport. When we returned from Halong Bay we had been transferred to a deluxe room which was delightful. In essence all the staff were friendly, polite and helpful.
Read More
Pete
10.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

The hotel is located in the midst of the old quarter which allows access to most places of interest if you are prepared to walk a little. For a budget hotel it is very good value for money, the room was clean and everything worked, nice hot water which is a blessing during the New Year period as the weather can be quite cold. The breakfast is very good, again for the price, it is a buffet but they will also cook an omelete, scrambled egg or something else fresh if you wish. The staff are very helpful, the waitress and especially Lee, the young man in reception , who's command of English was good and he gave us a lot of advice which was not a hard sell to book through the hotel. We would definitely recommend this hotel for a good budget stay in Hanoi. Peter and Carol Barker (Malaysia).
Read More
Tuyen
icon-Family
Family
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

I stayed at the top floor (Executive Balcony) which was a very spacious room with an amazing balcony over looking the Old Quarter. Service was very good and the location is also very good -- right in the Old Quarter but in a relatively quiet side street. But note that the Old Quarter is always jammed with traffic (which is interesting for the visitor) and lots of one-way streets so sometimes taxis cannot find the hotel quite easily. Best is to buy a data 3G sim-card when you're in VN (3GB for under $20) and then you can track yourself (and in taxi) via Google map!
Read More
Max
8.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Exceptional staff went out of their way to help and arrange on travel. Value for money facilities.
Damien W.
icon-with Partner
with Partner
10.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

This is a really lovely hotel in the centre of Hanoi's old quarter. Easy to walk to most of the museums and other attractions. The staff are incredible they make you feel so special and important. They arranged tours, taxis, carried bags, opened doors and served breakfast very professionally. The room was really clean, a good size, very comfy bed and quiet too. Breakfast each morning and free wi-fi were fabulous also. All I can say is this was an exceptional experience. I would 100 recommend it as a memorable place to stay in Hanoi.
Read More
Daniel
10.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

The hotel is in an excellent location, in a quiet street yet close to the heart of the old town. The staff are extremely helpful and gave excellent advice throughout our stay.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 551 week(s) ago

Hotels.com verified review

The hotel bed were the worst felt like I was on the floor, no window this did tell us when we booked I know we did pay much but would have probably considered a different hotel. No hot water in shower... Will not recommend this hotel.
brian
6.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

Very small rooms but the staff are really helpful and friendly.
Number of reviews per page
20
40