Hanoi Inner Hotel

Hotels
8.9
/10
Exceptional
1,036 reviews

What Guests Say About Their Stay

Tricatu

10.0
/ 10
Very good facilities and service

Mimi Pham

10.0
/ 10
Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time

George

10.0
/ 10
Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights

Quynh

10.0
/ 10
Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
In the Area
See Map
No 19, Au Trieu Street, Hoan Kiem District, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 10000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hanoi Inner Hotel is a good choice when you are visiting Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hanoi Inner Hotel

No 19, Au Trieu Street, Hoan Kiem District, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
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Discover More About Hanoi Inner Hotel

Location


Staying at Hanoi Inner Hotel is a good choice when you are visiting Hang Trong Ward.

About Hanoi Inner Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hanoi Inner Hotel exclusively for you.

Hanoi Inner Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hanoi Inner Hotel is the right place to stay.

All facilities in Hanoi Inner Hotel

Others Hanoi Inner Hotel
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Access to train station (surcharge)
  • Beach shuttle (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Snack bar

General

  • Parking (surcharge)

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Accommodation Policy & General Information in Hanoi Inner Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and window guards

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Hanoi Inner Hotel
24
Number of floors in Hanoi Inner Hotel
6
Another facilities in Hanoi Inner Hotel
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Hanoi Inner Hotel

What are available facilities at Hanoi Inner Hotel?
There are top facilites at Hanoi Inner Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Inner Hotel?
The standard check-in time at Hanoi Inner Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hanoi Inner Hotel?
Hanoi Inner Hotel is a 3.5-star hotel.
How many floors does Hanoi Inner Hotel have?
Hanoi Inner Hotel has 6 floors.
How many rooms are available at Hanoi Inner Hotel?
Hanoi Inner Hotel has 24 rooms in total.
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More Reviews from Other Guests in Hanoi Inner Hotel

Overall Ratings & Reviews Hanoi Inner Hotel

Traveloka (35)
Other sources (1,001)
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi Inner Hotel

Number of reviews per page
20
40
Top reviews
Bree
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
DANILO
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice location and very friendly and accommodating staff. However, need to improve on restroom cleanliness on all corners.
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel fixtures are a bit run down, but that is the only thing negative I could find! Lucy and her colleagues were beyond excellent! They were very helpful and when our tv didn’t work they had a new one installed before lunch. They also went out of their way to make special bus and taxi arrangements for us. They also exchanged our $ with no fee! It felt like a little home away from home. And right near all the action! You Can walk everywhere.
Read More
Mimi Pham
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time
William
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel need major update, bathroom faucet and shower not working, shampoo and body wash are old (smelly and foul odor). Housekeeping is minimal, only replacing the towels and make bed, no cleaning at all (the piece of bandage belong to the previous guess was never taken away for the duration of our four night stay!). The pictures on Expedia are misleading!!!
Read More
Jason
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was very old compared to the photos on the website. The showers had very little water coming out. The TV wasn’t working but it was replaced with a new smart TV the next day. I didn’t have any city view as mentioned in the description or photos. The view was of a confined space between other buildings. There is no restaurant or fireplace as showing in the room details. The only good thing we liked was the staff specifically Lucy who took good care of us that made up for the issues with our room. She was very friendly, recommended places to eat, to visit, and also booked a great tour package to Halong bay at a very good price.
Read More
Mark
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Thr room was clean and the staff very helpful. The hotel is close to a busy area, so a good choice of local cafes, restaurants and shops but very quiet, so a good nights sleep.
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine
david
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good location. Decent room. Tv didn’t work. Friendly staff
jen
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Malachy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
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Shawn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room. The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room. The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby.
Read More
Quynh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Carmen
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com
Jacqueline
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication
Beryl Knena
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The best part about this hotel was Lucy, her excellent service and genuine interactions to help ensure our stay was great made our stay at this hotel worth it. The AC was super helpful and worked well too! Breakfast was not included however many places were near to eat. The hotel was located at a good spot.
Elizabeth
icon-Business Family
Business Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Andika
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Property is very out dated and dirty. The wallpaper of the room is ripped, and the floor are very dusty and dirty. I don’t think the rooms have been thoroughly cleaned. Very disappointed with my visit as I expected it to be a lot better condition. The photos of the hotel did not capture this at all.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hanoi Inner Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hanoi Inner Hotel

Traveloka (35)
Other sources (1,001)
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoi Inner Hotel

Number of reviews per page
20
40
Top reviews
Bree
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
DANILO
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice location and very friendly and accommodating staff. However, need to improve on restroom cleanliness on all corners.
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel fixtures are a bit run down, but that is the only thing negative I could find! Lucy and her colleagues were beyond excellent! They were very helpful and when our tv didn’t work they had a new one installed before lunch. They also went out of their way to make special bus and taxi arrangements for us. They also exchanged our $ with no fee! It felt like a little home away from home. And right near all the action! You Can walk everywhere.
Read More
Mimi Pham
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time
William
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel need major update, bathroom faucet and shower not working, shampoo and body wash are old (smelly and foul odor). Housekeeping is minimal, only replacing the towels and make bed, no cleaning at all (the piece of bandage belong to the previous guess was never taken away for the duration of our four night stay!). The pictures on Expedia are misleading!!!
Read More
Jason
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was very old compared to the photos on the website. The showers had very little water coming out. The TV wasn’t working but it was replaced with a new smart TV the next day. I didn’t have any city view as mentioned in the description or photos. The view was of a confined space between other buildings. There is no restaurant or fireplace as showing in the room details. The only good thing we liked was the staff specifically Lucy who took good care of us that made up for the issues with our room. She was very friendly, recommended places to eat, to visit, and also booked a great tour package to Halong bay at a very good price.
Read More
Mark
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Thr room was clean and the staff very helpful. The hotel is close to a busy area, so a good choice of local cafes, restaurants and shops but very quiet, so a good nights sleep.
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine
david
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good location. Decent room. Tv didn’t work. Friendly staff
jen
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Malachy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
Read More
Shawn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room. The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room. The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby.
Read More
Quynh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Carmen
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com
Jacqueline
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication
Beryl Knena
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The best part about this hotel was Lucy, her excellent service and genuine interactions to help ensure our stay was great made our stay at this hotel worth it. The AC was super helpful and worked well too! Breakfast was not included however many places were near to eat. The hotel was located at a good spot.
Elizabeth
icon-Business Family
Business Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Andika
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Property is very out dated and dirty. The wallpaper of the room is ripped, and the floor are very dusty and dirty. I don’t think the rooms have been thoroughly cleaned. Very disappointed with my visit as I expected it to be a lot better condition. The photos of the hotel did not capture this at all.
Number of reviews per page
20
40