InterContinental Hotels NHA TRANG by IHG, an IHG Hotel

Great experience… We will definitely be back… Very attentive staff… Delicious breakfast… Right in the city center… Nice and clean rooms… Love it

The hotel is very attentive, the breakfast buffet is very diverse and delicious compared to the general level, the receptionist and room service staff are very cute and enthusiastic, I was sick and asked the staff to make hot lemon tea, they also asked if I needed medicine and a few days later kept asking if I felt better, when I needed scissors and tape to pack my luggage, they were also willing to serve... the room is very nice as I wanted, I have looked at all the hotels in Cam Ranh City Center, I have never seen a room as nice as here... in general, to rate the hotel, I vote 10/10... a very wonderful experience... next time I have the opportunity to come to Nha Trang, I will definitely stay here again

Above all great, the service quality and staff are very good

Beautiful hotel, centrally located. The room we stayed was very nice and with a wonderful ocean view. It was very busy when we stayed specially in the swimming pool area and also at breakfast time. Very good breakfast but the staff takes a long time to serve you coffee or eggs. Seems they need more organization in this area.

We thoroughly enjoyed our stay at the hotel. However, we encountered a minor issue on our second day regarding breakfast. When we came down for breakfast, we were informed that it was not included with our booking, despite my wife having called the front desk the early morning to add it to our room. We then waited for 15 minutes when we came down because our names were not on the list. While we eventually enjoyed breakfast, the initial confusion and wait were a bit frustrating since we never received confirmation that our names had been added. We headed out for activities and I sustained a minor injury while participating in activities, and when my wife called to request an ice pack for my foot, the staff immediately offered to send someone to our room to assist with patching up my leg and arm. Within 15 minutes, a young gentleman named Vinh arrived. He was incredibly polite, professional, and caring as he attended to my injury. Just 10 minutes later, his manager, Hoang, also came to our room to check on me and offered further assistance, including arranging a visit to a nearby doctor if needed. He also kindly offered a complimentary breakfast to-go the following morning, knowing we had an early checkout. I truly appreciate the staff's attentiveness and care. This is what I consider superior service, and we will definitely be returning for our upcoming trips.