La Palm Hotel

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8.5
/10
Very Good
111 reviews

What Guests Say About Their Stay

Raymond L. H. Y.

9.4
/ 10
Good size room with comfy bed, nice water pressure and have hot water. I enjoyed the shower. Complimentary breakfast is awesome, can have my favourite Pho noodle every morning. Room has a safe box, perfect for travellers. Requested transportation to and from Noi Bai Int'l Airport for a fee. Got what I wanted throughout my stay. Located in the busy street of Old Quarters, traffic can get hectic especially on Sunday night, apart from this, all good, value for money. Highly recommended.

Thu N.

10.0
/ 10
Great location - located in Old City of Hanoi. The rooms are clean with good facilities and room services. The staff are very nice and helpful. The price is reasonable.

RITA YANTI

8.5
/ 10
Worth for money, will come to this hotel for next trip to Hanoi...

RITA YANTI

8.5
/ 10
Hotel location best in Old Quarter, nice staff and complete breakfast, cleanliness

Jacob

10.0
/ 10
We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter
In the Area
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45 Hang Bo, Hoan Kiem District, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at La Palm Hotel is a good choice when you are visiting Hang Bo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around La Palm Hotel

45 Hang Bo, Hoan Kiem District, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 10000
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Lobby La Palm Hotel
Lobby 2 La Palm Hotel

Discover More About La Palm Hotel

Discover Your Hanoi Oasis: An Introduction to La Palm Hotel

Welcome to La Palm Hotel, your premier destination for an unforgettable stay in the heart of Hanoi, Vietnam. We pride ourselves on offering a blend of comfort, convenience, and authentic Vietnamese hospitality, ensuring every guest experiences the best of this vibrant city. Room rates at La Palm Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

La Palm Hotel Location

La Palm Hotel is ideally situated in the bustling Hoan Kiem District, the historical and cultural heart of Hanoi. Located at 45 Hàng Bồ, Q.Hoàn Kiếm, Hàng Bồ, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 10000, our hotel offers easy access to the city's most iconic landmarks and attractions. We are just a short distance from the city center, making it convenient for you to explore all that Hanoi has to offer. The atmosphere surrounding La Palm Hotel is one of vibrant energy, with the famous Hoan Kiem Lake and the charming Old Quarter just a stone's throw away. You'll find yourself immersed in the lively street life, with local markets, traditional eateries, and artisanal shops all within easy reach. For those arriving by public transport, we are well-connected to major transit hubs, ensuring a smooth journey to our doorstep.

La Palm Hotel Facilities & Services

Facilities for guests at La Palm Hotel are designed to enhance your comfort and enjoyment throughout your stay. We offer a range of amenities to cater to every need, ensuring a relaxing and convenient experience.
  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of sightseeing. Open daily from 7:00 AM to 9:00 PM. No additional fee.
  • Fitness Center:

    Stay active during your travels in our well-equipped fitness center. Open daily from 6:00 AM to 10:00 PM. No additional fee.
  • Spa and Wellness Center:

    Indulge in a rejuvenating spa treatment at our on-site wellness center. Services available from 9:00 AM to 8:00 PM. Prices vary by treatment, starting from PHP 1,500.
  • Business Center:

    For our business travelers, we provide a fully equipped business center with printing and fax services. Available 24/7. Fees apply for printing and faxing.
  • Concierge Services:

    Our dedicated concierge team is available to assist you with tour bookings, restaurant reservations, and transportation arrangements. Available 24/7.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly staff are always on hand to assist you at any time of the day or night.
  • Luggage Storage:

    Secure luggage storage is available for your convenience before check-in or after check-out.
  • Daily Housekeeping:

    Enjoy a clean and comfortable room with our daily housekeeping service.

La Palm Hotel Room Types

Discover a variety of accommodations to suit your preferences with the diverse room types of La Palm Hotel. Whether you're traveling solo, as a couple, or with family, we have the perfect room for you.
  • Deluxe Room:

    Offering a comfortable and stylish retreat, our Deluxe Rooms come with a choice of City View or Garden View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Superior Room:

    Slightly more spacious than our Deluxe rooms, Superior Rooms provide enhanced comfort and amenities. Available with City View or Garden View, and in smoking and non-smoking configurations. Bathtub available in select rooms.
  • Executive Suite:

    For those seeking a touch of luxury, our Executive Suites offer ample space and premium amenities. Enjoy stunning City Views from your suite. These rooms are non-smoking and include a bathtub.
  • Family Suite:

    Designed for families, our Family Suites provide extra space and comfort, ensuring everyone has a pleasant stay. These suites offer Garden Views and are non-smoking. A bathtub is included for added convenience.
We do not currently offer pet-friendly rooms.

La Palm Hotel Dining & Restaurants

Savor the flavors of Vietnam and beyond at the dining establishments within La Palm Hotel. Our culinary offerings are designed to delight your palate and provide a memorable gastronomic experience.
  • The Lotus Restaurant:

    Our main dining venue, The Lotus Restaurant, offers a delectable breakfast buffet from 6:30 AM to 10:00 AM, featuring a wide array of international and local dishes. For lunch and dinner, enjoy authentic Vietnamese cuisine. Estimated price per person: PHP 600 - 1,200. Open daily from 6:30 AM to 10:00 PM.
  • The Garden Cafe:

    A charming spot for a casual meal or a refreshing beverage, The Garden Cafe serves light snacks, pastries, and specialty coffees. Open daily from 8:00 AM to 6:00 PM. Estimated price per person: PHP 200 - 500.
  • The Sky Bar:

    Perched atop the hotel, The Sky Bar offers breathtaking panoramic views of Hanoi. Enjoy expertly crafted cocktails, fine wines, and light appetizers while taking in the city lights. Open daily from 5:00 PM to 11:00 PM. Estimated price per person: PHP 500 - 1,000.

La Palm Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Hanoi with these nearby attractions and activities, all easily accessible from La Palm Hotel.
  • Hoan Kiem Lake:

    A picturesque lake in the city center, perfect for a leisurely stroll and home to the iconic Ngoc Son Temple.
  • Hanoi Old Quarter:

    Explore the maze-like streets of the Old Quarter, brimming with traditional shops, street food vendors, and historical architecture.
  • Water Puppet Theatre:

    Experience a unique Vietnamese art form with a traditional water puppet show, a captivating performance for all ages.
  • Dong Xuan Market:

    Discover a bustling local market where you can find everything from fresh produce and clothing to souvenirs and handicrafts.
  • Temple of Literature:

    Visit Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a significant historical site.
If you are looking for other activities around La Palm Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to La Palm Hotel from the Airport

Navigating your way to La Palm Hotel from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. Understanding how to get to La Palm Hotel ensures a smooth start to your Hanoi adventure.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist with your luggage. This service can be arranged in advance through our concierge. Estimated price: PHP 1,500 - 2,500. You can also book airport transfer services directly.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure you take a reputable taxi company and that the meter is used. The journey typically takes 45-60 minutes depending on traffic. Estimated price: PHP 500 - 800.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via a mobile app. This offers a convenient and often cost-effective way to reach the hotel. Estimated price: PHP 400 - 700.
  • Airport Premium Buses:

    Several airport bus routes operate from Noi Bai International Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach La Palm Hotel. Estimated price: PHP 100 - 200.

Summary of Why You Should Choose to Stay at La Palm Hotel

Choosing La Palm Hotel means opting for a memorable and comfortable experience in Hanoi. We are dedicated to providing exceptional service and amenities that cater to all our guests.
  • Prime Location:

    Situated in the heart of the Hoan Kiem District, offering easy access to major attractions and the vibrant city life.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and convenience.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and spa for a truly rejuvenating stay.
  • Delicious Dining:

    Savor authentic Vietnamese and international cuisine at our on-site restaurants and bar.
  • Exceptional Service:

    Our friendly and professional staff are committed to making your stay enjoyable.
Discover the best Room availability at La Palm Hotel and start Planning your trip. For seamless Booking La Palm Hotel, we recommend using Traveloka.

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All facilities in La Palm Hotel

Entertainment Facility La Palm Hotel
Entertainment Facility
Common Space La Palm Hotel
Common Space
Lobby La Palm Hotel
Lobby
Accommodation Services La Palm Hotel
Accommodation Services
Exterior La Palm Hotel
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Food and Drinks

  • Breakfast
  • Snack bar
  • Buffet breakfast

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Computer station

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in La Palm Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at La Palm Hotel
30
Number of floors in La Palm Hotel
4
Another facilities in La Palm Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked question in La Palm Hotel

What are available facilities at La Palm Hotel?
There are top facilites at La Palm Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at La Palm Hotel?
The standard check-in time at La Palm Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does La Palm Hotel provide breakfast?
Yes, La Palm Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of La Palm Hotel?
La Palm Hotel is a 3.0-star hotel.
How many floors does La Palm Hotel have?
La Palm Hotel has 4 floors.
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More Reviews from Other Guests in La Palm Hotel

Overall Ratings & Reviews La Palm Hotel

Traveloka (11)
Other sources (100)
8.6
Very Good
From 100 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews La Palm Hotel

Number of reviews per page
20
40
Top reviews
Cheong
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

everything is so old, and the water for shower is so small
Apolinario
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Friendly staff, clean bathroom, good location.
Jacob
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter
Read More
Andraous
icon-Leisure
Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly
Frederick
icon-with Partner
with Partner
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.
RICHARD
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The staff are so friendly, helpful and go above and beyond. Good location.
Chau
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Great location and walkable to many different attractions and restaurants.
ZHENG HAN
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds. In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room. That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi. Overall however, I would not stay in the hotel again. There are better ones elsewhere.
Read More
MICHAEL
icon-Leisure
Leisure
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.
GinaLe
10.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁
Read More
Frederick
icon-Family
Family
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.
Anthony
6.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.
Read More
Rob
8.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

I was tempted to give this well situated and well-run hotel full marks but that would give the impression there is no room for improvement, which in fact there is. For the (discounted*) price however, you can't really complain. The rooms I saw (403 and 408) are pretty basic with limited natural light, but they were clean and the beds comfortable (I changed from 403 to 408 because the former had 2 single beds pushed together to act as a double and was not as comfortable as the actual double bed in the latter room). Room 408 had a drainage problem in the bath/shower. My neighbour enjoyed to listen to the TV EXTREMELY LOUD AND ALL DAY but once the door was closed I hardly noticed it. Buffet style breakfasts were good, with the exception of very average tasting coffee (which has been mentioned in previous reviews so probably won't change). The hotel highlights are it's excellent location, right near the centre but slightly away from the really noisy, touristy parts, and the staff who were extremely attentive and friendly. Daytime front dest staff and one evening staff member spoke good English. For the discounted price offered at the time by Expedia I think you'd be hard pushed to find a better deal. For the non-discounted price -- which is more than some decent business hotels in Japan -- I'd look elsewhere.
Read More
heidi
8.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Staff was friendly and the breakfast was good. Right in the heart of the city
Frederick
icon-Family
Family
10.0
/10
Reviewed 457 week(s) ago

Hotels.com verified review

I stay here when I'm in Hanoi because I can walk to various places that has good Western food . . . Leaving the hotel if you turn left there is a Gecko's, turn right is Legends, KFC, Popeyes, Burger King . . .
Verified traveler
8.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

Excellent with friendly staff!
Lenny Koh
8.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

Stay 4 nights. On check-in, we were given a room on the 2nd floor with an aircond that is not working and a window that has no view. The staff were quick to take our complaints and immediately moved us to a unit on the 4th floor.
Lawrence
10.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Consistent welcome check in and hospitality. Location is well situated to all amenities such as eateries and shopping. My best advise is request for block A rooms.
soo
8.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

it only takes 5mins to hoan kiem and easy to access all other hot place. staffs are kind and room is clean.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 La Palm Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews La Palm Hotel

Traveloka (11)
Other sources (100)
8.6
Very Good
From 100 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews La Palm Hotel

Number of reviews per page
20
40
Top reviews
Cheong
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

everything is so old, and the water for shower is so small
Apolinario
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Friendly staff, clean bathroom, good location.
Jacob
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter
Read More
Andraous
icon-Leisure
Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly
Frederick
icon-with Partner
with Partner
10.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.
RICHARD
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The staff are so friendly, helpful and go above and beyond. Good location.
Chau
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Great location and walkable to many different attractions and restaurants.
ZHENG HAN
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds. In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room. That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi. Overall however, I would not stay in the hotel again. There are better ones elsewhere.
Read More
MICHAEL
icon-Leisure
Leisure
6.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.
GinaLe
10.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁
Read More
Frederick
icon-Family
Family
10.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.
Anthony
6.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.
Read More
Rob
8.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

I was tempted to give this well situated and well-run hotel full marks but that would give the impression there is no room for improvement, which in fact there is. For the (discounted*) price however, you can't really complain. The rooms I saw (403 and 408) are pretty basic with limited natural light, but they were clean and the beds comfortable (I changed from 403 to 408 because the former had 2 single beds pushed together to act as a double and was not as comfortable as the actual double bed in the latter room). Room 408 had a drainage problem in the bath/shower. My neighbour enjoyed to listen to the TV EXTREMELY LOUD AND ALL DAY but once the door was closed I hardly noticed it. Buffet style breakfasts were good, with the exception of very average tasting coffee (which has been mentioned in previous reviews so probably won't change). The hotel highlights are it's excellent location, right near the centre but slightly away from the really noisy, touristy parts, and the staff who were extremely attentive and friendly. Daytime front dest staff and one evening staff member spoke good English. For the discounted price offered at the time by Expedia I think you'd be hard pushed to find a better deal. For the non-discounted price -- which is more than some decent business hotels in Japan -- I'd look elsewhere.
Read More
heidi
8.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Staff was friendly and the breakfast was good. Right in the heart of the city
Frederick
icon-Family
Family
10.0
/10
Reviewed 457 week(s) ago

Hotels.com verified review

I stay here when I'm in Hanoi because I can walk to various places that has good Western food . . . Leaving the hotel if you turn left there is a Gecko's, turn right is Legends, KFC, Popeyes, Burger King . . .
Verified traveler
8.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

Excellent with friendly staff!
Lenny Koh
8.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

Stay 4 nights. On check-in, we were given a room on the 2nd floor with an aircond that is not working and a window that has no view. The staff were quick to take our complaints and immediately moved us to a unit on the 4th floor.
Lawrence
10.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Consistent welcome check in and hospitality. Location is well situated to all amenities such as eateries and shopping. My best advise is request for block A rooms.
soo
8.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

it only takes 5mins to hoan kiem and easy to access all other hot place. staffs are kind and room is clean.
Number of reviews per page
20
40