Mövenpick Resort Phan Thiet

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8.8
/10
Exceptional
260 reviews

What Guests Say About Their Stay

NGUYEN H. H.

10.0
/ 10
The staff are very friendly and enthusiastic. Luxurious space, delicious food and reasonable price. Highly recommended
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T***n

10.0
/ 10
Our family trip to Movenpick Phan Thiet was truly unforgettable. The resort's beachfront location provided stunning views and easy access to the pristine beach, perfect for both relaxation and fun water activities. The rooms were spacious, clean, and elegantly decorated, offering a comfortable and luxurious stay. The staff were incredibly friendly and attentive, ensuring that every need was met with a smile. We especially enjoyed the diverse dining options, with delicious meals that catered to both local and international tastes. The kids loved the dedicated play areas and activities, giving us parents some much-needed downtime. Overall, Movenpick Phan Thiet exceeded our expectations, making it a perfect destination for a family getaway.

Nguyen H. T.

10.0
/ 10
The resort is very beautiful. Check in and check out only takes 1 minute. The space in the resort is always fragrant. All staff are enthusiastic. Especially the swimming pool rescue team works very hard. Suitable for families with children to relax.
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N***N

10.0
/ 10
Great experiences! Will definitely come back here! Staff are very friendly and enthusiastic. Cozy bedroom.
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Huỳnh k. N.

9.7
/ 10
Everything was perfect, even got a free set menu dinner, it was all a secret... The experience of booking through the app was great.
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In the Area
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Hon Gio-Thuan Quy Street, Tien Hoa Hamlet, Tien Thanh Ward, Tien Thanh, Phan Thiet, Binh Thuan, Vietnam, 77100

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mövenpick Resort Phan Thiet is located in area / city Tien Thanh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mövenpick Resort Phan Thiet

Hon Gio-Thuan Quy Street, Tien Hoa Hamlet, Tien Thanh Ward, Tien Thanh, Phan Thiet, Binh Thuan, Vietnam, 77100
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Lobby Mövenpick Resort Phan Thiet
Exterior 2 Mövenpick Resort Phan Thiet

Discover More About Mövenpick Resort Phan Thiet

Discover the Enchanting Mövenpick Resort Phan Thiet

Welcome to Mövenpick Resort Phan Thiet, your gateway to an unforgettable escape in the beautiful Binh Thuan Province of Vietnam. Nestled in a region renowned for its stunning coastline and vibrant culture, Mövenpick Resort Phan Thiet offers a luxurious and comfortable haven for travelers seeking relaxation and adventure. Whether you're planning a romantic getaway, a family vacation, or a solo retreat, our resort promises an exceptional experience with world-class amenities and warm Vietnamese hospitality.

Mövenpick Resort Phan Thiet Location

Mövenpick Resort Phan Thiet is ideally situated in the picturesque coastal area of Phan Thiet City, Binh Thuan Province. Located approximately 200 kilometers southeast of Ho Chi Minh City, the resort offers a serene escape from the urban bustle while remaining accessible. The resort is conveniently positioned along the coast, providing direct access to pristine beaches and breathtaking ocean vistas. The atmosphere here is one of tranquil beauty, with the gentle sound of waves and the warm tropical breeze creating a perfect ambiance for relaxation. It's a place where you can unwind and reconnect with nature, yet still be within reach of local charm and activities.

Mövenpick Resort Phan Thiet Facilities & Services

Facilities for guests at Mövenpick Resort Phan Thiet are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A magnificent swimming pool, perfect for a refreshing dip or lounging under the sun.
  • A state-of-the-art fitness center, equipped with modern machines for your workout routine.
  • A luxurious spa and wellness center offering a range of rejuvenating treatments and massages.
  • A dedicated kids' club, providing a safe and fun environment for younger guests with engaging activities.
  • Complimentary Wi-Fi throughout the resort, keeping you connected at all times.
  • On-site dining options offering a variety of culinary delights.
  • Free parking space for guests arriving by car.
  • Shuttle service to key local attractions (operating hours and potential fees may apply).
The spa is open daily from 9:00 AM to 9:00 PM, with treatments starting from PHP 1,500. The fitness center is accessible from 6:00 AM to 10:00 PM.

Mövenpick Resort Phan Thiet Room Types

Discover a diverse range of accommodations designed to suit every preference. The room types of Mövenpick Resort Phan Thiet include options that offer stunning views and ample comfort.
  • Deluxe Room:

    Available with either a Garden View or Ocean View. These rooms are non-smoking and feature a modern design. Some Deluxe Rooms are equipped with a bathtub.
  • Suite:

    Offering more spacious living areas and enhanced amenities, Suites provide a luxurious experience. Guests can choose between Garden View or Ocean View. Suites typically include a bathtub.
  • Family Room:

    Ideal for families traveling together, these rooms offer extra space and comfortable sleeping arrangements. Family Rooms may feature a Garden View or Ocean View and often include a bathtub.
Mövenpick Resort Phan Thiet is not a pet-friendly establishment, and therefore, no specific conditions or fees for pet accommodation are applicable.

Mövenpick Resort Phan Thiet Dining & Restaurants

Savor exquisite culinary experiences at Mövenpick Resort Phan Thiet's dining venues.
  • The Restaurant:

    This all-day dining restaurant offers a delightful buffet breakfast, lunch, and dinner, featuring a blend of international and local Vietnamese cuisine. Estimated price per person for dinner buffet: PHP 1,200. Operating hours: 6:30 AM - 10:00 PM.
  • The Bar:

    Enjoy refreshing cocktails, fine wines, and light snacks in a relaxed atmosphere. Perfect for unwinding after a day of exploration. Estimated price for a cocktail: PHP 350. Operating hours: 11:00 AM - 11:00 PM.

Mövenpick Resort Phan Thiet Nearby Attractions and Activities

Explore the captivating surroundings of Mövenpick Resort Phan Thiet and discover the unique charm of Binh Thuan Province.
  • Phan Thiet Sand Dunes:

    Witness the breathtaking beauty of the red and white sand dunes, offering a unique desert-like landscape and opportunities for sandboarding.
  • Mui Ne Fishing Village:

    Experience the vibrant local culture by visiting this traditional fishing village, observing the colorful boats and the daily life of the fishermen.
  • Poshanu Cham Towers:

    Immerse yourself in history and culture at these ancient Cham ruins, offering a glimpse into the region's rich past.
  • Ke Ga Lighthouse:

    Climb to the top of this iconic lighthouse for panoramic views of the coastline and the surrounding ocean.
  • Phan Thiet Market:

    Explore the bustling local market to sample fresh produce, local delicacies, and find unique souvenirs.
If you are looking for other activities around Mövenpick Resort Phan Thiet, check out the best deals on Traveloka: Recommended activities in Phan Thiet!

How to Get to Mövenpick Resort Phan Thiet from the Airport

Getting to Mövenpick Resort Phan Thiet is straightforward, with several convenient options available. The nearest major airport is Cam Ranh International Airport (CXR), which is approximately a 2-3 hour drive from the resort.
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, the Mövenpick Resort Phan Thiet offers a dedicated airport transfer service. This can be arranged directly with the hotel prior to your arrival. The estimated cost for this service is around PHP 3,000 - PHP 4,000, depending on the vehicle type.
  • Taxi:

    Metered taxis are readily available at Cam Ranh International Airport. The journey to Mövenpick Resort Phan Thiet will take approximately 2-3 hours, with an estimated fare of PHP 2,000 - PHP 3,000. It is advisable to ensure the meter is used or to agree on a fare beforehand.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app upon arrival at the airport. Prices can vary depending on demand and traffic conditions, but are generally comparable to taxi fares.
  • Bus:

    While less direct, local bus services operate between Nha Trang (near Cam Ranh Airport) and Phan Thiet. From Phan Thiet city, you would then need to take a local taxi or ride-hailing service to reach the resort. This is the most budget-friendly option but requires more time and transfers.
For a stress-free arrival, consider booking airport transfer services in advance. The airport transfer service of Mövenpick Resort Phan Thiet ensures a smooth transition from your flight to your luxurious accommodation.

Summary of Why You Should Choose to Stay at Mövenpick Resort Phan Thiet

Choosing Mövenpick Resort Phan Thiet for your next vacation guarantees an experience filled with luxury, comfort, and memorable moments.
  • Prime Location:

    Enjoy stunning ocean views and easy access to beautiful beaches.
  • Exceptional Amenities:

    Indulge in world-class facilities including a spa, fitness center, and swimming pool.
  • Diverse Dining:

    Savor a variety of delicious international and local cuisines at our on-site restaurants.
  • Family-Friendly:

    With a dedicated kids' club, it's a perfect destination for families.
  • Comfortable Accommodations:

    A wide range of room types ensures a perfect fit for every traveler.
Room availability at Mövenpick Resort Phan Thiet can be checked and secured easily. For the best rates and a seamless booking process, consider Booking Mövenpick Resort Phan Thiet through Traveloka.

Room rates at Mövenpick Resort Phan Thiet start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Explore more accommodation options and book your stay with ease:

All facilities in Mövenpick Resort Phan Thiet

Lobby Mövenpick Resort Phan Thiet
Lobby
Exterior Mövenpick Resort Phan Thiet
Exterior
Others Mövenpick Resort Phan Thiet
Others

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bus/truck parking

General

  • Swimming pool

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Mövenpick Resort Phan Thiet

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mövenpick Resort Phan Thiet
10
Another facilities in Mövenpick Resort Phan Thiet
Outdoor pool, Children play area, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mövenpick Resort Phan Thiet

What are available facilities at Mövenpick Resort Phan Thiet?
There are top facilites at Mövenpick Resort Phan Thiet such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mövenpick Resort Phan Thiet?
The standard check-in time at Mövenpick Resort Phan Thiet is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mövenpick Resort Phan Thiet?
Mövenpick Resort Phan Thiet is a 5.0-star hotel.
How many floors does Mövenpick Resort Phan Thiet have?
Mövenpick Resort Phan Thiet has 10 floors.
Does Mövenpick Resort Phan Thiet provide parking?
Yes, Mövenpick Resort Phan Thiet provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mövenpick Resort Phan Thiet

9.0
Exceptional
From 163 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.6

Location

8.6

Service and Facilites

8.8

People often mention about Mövenpick Resort Phan Thiet
All
Room Space (16)
Staff Friendliness (14)
Surroundings (13)
Family Friendly (13)
Ambiance (13)
Bathroom (13)
Hotel Area (13)
Soundproof (12)
Bedroom (12)
Taste (12)
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Traveler Reviews Mövenpick Resort Phan Thiet

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20
40
Customer reviews
t***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff were very helpful. The hotel was clean.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The staff were enthusiastic and friendly, but their uniforms weren't very nice. They had delicious chocolate afternoon tea, but the breakfast buffet had few options and the seasoning wasn't great. The rooms were spacious and well-equipped, but very dark. There were separate pools for adults and children, but not many play areas for kids.
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1 people find it helpful
ly hue a.
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10.0
/10
Reviewed 6 week(s) ago
Excellent, truly 5-star, worth the money.
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T***c
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The location is a bit far from the city center, and the road to the center is dark and relatively deserted. However, the outdoor space and activities are quite suitable for children. The children's play area is too small; it gets quite crowded on holidays with many children and there are few games available.
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1 people find it helpful
P***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 12 week(s) ago
- I'm deducting 2 stars because of the terrible attitude and incredibly condescending and dismissive way the receptionist spoke. Simply put, on my first day, my room didn't have hot water, so I called down to ask. - The first time, the receptionist asked me: "Have you turned on the hot water yet?" I thought: "I've been to so many hotels around the world, surely I know how to turn on the hot and cold water?" I wouldn't call the receptionist if there was a real problem. - After lunch, I called again, and the receptionist sent someone up to handle it. The person who came up to handle it also had a harsh and unfriendly attitude, deducting another star for them. Simply put, they went in, turned on the water for over 5 minutes, adjusted the hot and cold settings, and then said to me: "I've already adjusted it. Let me go downstairs and adjust it again." At this point, I thought: "Ahhh, it'll probably be okay." But no, I waited and waited all night and the water still wasn't hot, so the next morning I decided to go straight down to the reception desk to talk to them for convenience. While I was there, I also asked why I booked two rooms with sea views but only got rooftop views, with no sea view at all. I politely asked: "Excuse me, why did I book two rooms with sea views but all I can see is the rooftop?" At this point, the receptionist was still in a good mood and replied: "Sir, the room category you booked only allows you to stay on the 5th or 6th floor." I replied: "Okay, I understand, but at least it should be on the 5th or 6th floor. Right now I'm on the 3rd floor and all I can see is the rooftop and not a single bit of sea view." Then she checked something on the computer and came back up to say: "Okay, we'll change it for you. The new room will probably be available after 12 noon." I replied: "Okay, no problem, I'll go get something to eat and then change rooms." Then she asked me, "Do you need any further assistance?" - And here's the "international 5-star" attitude of the Movenpick Phan Thiet receptionist. I asked the receptionist, "Excuse me, why is there still no hot water in my room and my parents' room?" She asked me, "Sir, we've already sent staff up to handle this, haven't we?" I calmly replied, "Yes, they did go up and said they would come down to fix something, but there was no hot water all day and all night. It's fine for adults, but my family has a 7-month-old baby, so we need hot water for bathing, washing bottles, etc." - The receptionist's attitude changed completely, and she asked me, "Sir, is it that there's no hot water or that the water isn't hot enough to your liking?" - Did you all read carefully??? => "Sir, is it that there's no hot water or that the water isn't hot enough to your liking?" <= That's the attitude of a hotel receptionist at a "5-star international standard" hotel. They're being sarcastic and contemptuous towards customers. And yet they call it "5-star standard" :))) - I'm deducting another star for the first day I checked in because the baggage handler had a terrible and extremely impolite attitude towards my mother. When we got to the room, my mother asked the baggage handler: "Hey, why are the lights in this room so dim?" The handler immediately retorted: "It's just dim here," in an unpleasant tone and with an extremely impolite attitude. See... also a "5-star" employee... - 5 stars minus 4 stars equals 1 star. Why? Simply because the room is spacious, comfortable, clean, and well-soundproofed. The breakfast at the restaurant was okay, and the staff were lovely, especially the manager who was very considerate. Unlike those receptionists and baggage handlers who were so rude when we first entered the hotel. - Note: The hotel has two electric carts parked nearby but refused to take guests to the beach. Other truly 4-5 star hotels would proactively ask guests for rides, not wait for them to ask. In general, the reception and baggage handling staff were terrible, and their attitude was completely unworthy of the "international 5-star standard" claim. - In short: Extremely disappointed, a waste of money, and utterly disgusted with the staff's attitude.
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3 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
The food quality was not good. Highly processed ingredients.
4 people find it helpful
Bui T. K. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff here are very friendly and attentive; I will definitely come back again.
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2 people find it helpful
Ben F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 28 week(s) ago
The resort is very quiet and about a 25-minute drive from Phan Thiết City, with not much around. The location is acceptable if you’re staying mainly for a golf trip at NovaWorld, otherwise it feels quite isolated. There are a few local seafood restaurants nearby, but they were mostly empty, and there’s no convenience store close to the hotel. Rooms and facilities are good, and the pool and playground were enjoyable for kids. There is a kids club, but activities and toys were quite minimal. Cooking and painting classes are available but require extra payment. Service was okay, though I’ve experienced better service at less luxurious local hotels. Food was average — the beef burger was quite dry. Breakfast was a bit disappointing for a hotel at this level. The selection wasn’t great, and overall quality felt below expectations. Some of the best breakfasts I’ve had in Vietnam were at Vinpearl and Melia resorts, which offered much better variety and quality. Overall, a comfortable stay for families who want a quiet resort, but expectations should be managed.
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5 people find it helpful
Nguyen T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Great view, close to playgrounds and the beach, suitable for families with small children, less travel. Food in and near the accommodation is good.
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3 people find it helpful
T***h
icon-origin-TRAVELOKA
6.9
/10
Reviewed 38 week(s) ago
Movenpick's quality has gone downhill. The lobby and restaurant are extremely hot. Only after 3 days and 2 nights did we realize that the 4-5 star service is gone. The air conditioning system in the lobby and restaurant is very low, and there is no maintenance or upgrade. We will not come back.
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4 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
7.4
/10
Reviewed 39 week(s) ago
The location is a bit far from the center of Phan Thiet, good service, delicious food, diverse, especially there is a chocolate party in the afternoon every day, beautiful swimming pool suitable for families with small children
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6 people find it helpful
n***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
attentive and cute staff. room is very ok, will come back next time
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3 people find it helpful
Ngo T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Friendly staff, delicious breakfast, and a fun chocolate party experience.
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2 people find it helpful
KimLanh n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Friendly staff, early check in, comfortable stay.
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3 people find it helpful
T***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Room is a bit run down, have to wait in line for breakfast
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2 people find it helpful
V***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Small bathroom, bathroom door opens and closes inconveniently
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1 people find it helpful
PHAN T. K. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
If I come back to Movepick Phan Thiet, I definitely will. The food is not very diverse but the taste is ok, the cakes are delicious. The location is a bit far from the center, but if you can arrange a schedule to stay here for a complete vacation, it's ok, surrounded by Novaland's amusement parks/parks so it's also very interesting. The security guards are very enthusiastic and cute, and they also know how to take pictures, 10 points for them. The design is beautiful, I like the swimming pool area the most, beautiful and clean.
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
We have been to quite a few 4-5 star resorts from Vung Tau - Nha Trang - Da Nang but this is probably the worst one we have ever been to. In general, we are not satisfied with all aspects from service to food, it is not worthy and cannot be compared to any resort. Apart from the beautiful view at the swimming pool and the unique design, there is nothing special. When we first arrived and had not gotten off the car, the manager yelled at the security guard when he told the car to move back a bit. It made me feel like he was being yelled at because of me. From the check-in to the check-in, the customer experience was very bad, it felt like I was in a 3-star hotel which would have been better. The staff introduced themselves very hastily. The breakfast had many dishes but was bad.... in summary, I will never come back.
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5 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Friendly, cheerful and enthusiastic staff. Clean and airy rooms. Comfortable space. Delicious and varied breakfast.
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NGUYEN T. D.
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6.6
/10
Reviewed 50 week(s) ago
The service staff is extremely boring. I have experienced many 5-star hotels and I have never received service like this. I hope the hotel improves the quality of service staff.
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3 people find it helpful
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Others 4 Mövenpick Resort Phan Thiet

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 163 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.6

Location

8.6

Service and Facilites

8.8

People often mention about Mövenpick Resort Phan Thiet
All
Room Space (16)
Staff Friendliness (14)
Surroundings (13)
Family Friendly (13)
Ambiance (13)
Bathroom (13)
Hotel Area (13)
Soundproof (12)
Bedroom (12)
Taste (12)
Sort by
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Format
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Traveler Reviews Mövenpick Resort Phan Thiet

Number of reviews per page
20
40
Customer reviews
t***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff were very helpful. The hotel was clean.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The staff were enthusiastic and friendly, but their uniforms weren't very nice. They had delicious chocolate afternoon tea, but the breakfast buffet had few options and the seasoning wasn't great. The rooms were spacious and well-equipped, but very dark. There were separate pools for adults and children, but not many play areas for kids.
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1 people find it helpful
ly hue a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent, truly 5-star, worth the money.
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T***c
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The location is a bit far from the city center, and the road to the center is dark and relatively deserted. However, the outdoor space and activities are quite suitable for children. The children's play area is too small; it gets quite crowded on holidays with many children and there are few games available.
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1 people find it helpful
P***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 12 week(s) ago
- I'm deducting 2 stars because of the terrible attitude and incredibly condescending and dismissive way the receptionist spoke. Simply put, on my first day, my room didn't have hot water, so I called down to ask. - The first time, the receptionist asked me: "Have you turned on the hot water yet?" I thought: "I've been to so many hotels around the world, surely I know how to turn on the hot and cold water?" I wouldn't call the receptionist if there was a real problem. - After lunch, I called again, and the receptionist sent someone up to handle it. The person who came up to handle it also had a harsh and unfriendly attitude, deducting another star for them. Simply put, they went in, turned on the water for over 5 minutes, adjusted the hot and cold settings, and then said to me: "I've already adjusted it. Let me go downstairs and adjust it again." At this point, I thought: "Ahhh, it'll probably be okay." But no, I waited and waited all night and the water still wasn't hot, so the next morning I decided to go straight down to the reception desk to talk to them for convenience. While I was there, I also asked why I booked two rooms with sea views but only got rooftop views, with no sea view at all. I politely asked: "Excuse me, why did I book two rooms with sea views but all I can see is the rooftop?" At this point, the receptionist was still in a good mood and replied: "Sir, the room category you booked only allows you to stay on the 5th or 6th floor." I replied: "Okay, I understand, but at least it should be on the 5th or 6th floor. Right now I'm on the 3rd floor and all I can see is the rooftop and not a single bit of sea view." Then she checked something on the computer and came back up to say: "Okay, we'll change it for you. The new room will probably be available after 12 noon." I replied: "Okay, no problem, I'll go get something to eat and then change rooms." Then she asked me, "Do you need any further assistance?" - And here's the "international 5-star" attitude of the Movenpick Phan Thiet receptionist. I asked the receptionist, "Excuse me, why is there still no hot water in my room and my parents' room?" She asked me, "Sir, we've already sent staff up to handle this, haven't we?" I calmly replied, "Yes, they did go up and said they would come down to fix something, but there was no hot water all day and all night. It's fine for adults, but my family has a 7-month-old baby, so we need hot water for bathing, washing bottles, etc." - The receptionist's attitude changed completely, and she asked me, "Sir, is it that there's no hot water or that the water isn't hot enough to your liking?" - Did you all read carefully??? => "Sir, is it that there's no hot water or that the water isn't hot enough to your liking?" <= That's the attitude of a hotel receptionist at a "5-star international standard" hotel. They're being sarcastic and contemptuous towards customers. And yet they call it "5-star standard" :))) - I'm deducting another star for the first day I checked in because the baggage handler had a terrible and extremely impolite attitude towards my mother. When we got to the room, my mother asked the baggage handler: "Hey, why are the lights in this room so dim?" The handler immediately retorted: "It's just dim here," in an unpleasant tone and with an extremely impolite attitude. See... also a "5-star" employee... - 5 stars minus 4 stars equals 1 star. Why? Simply because the room is spacious, comfortable, clean, and well-soundproofed. The breakfast at the restaurant was okay, and the staff were lovely, especially the manager who was very considerate. Unlike those receptionists and baggage handlers who were so rude when we first entered the hotel. - Note: The hotel has two electric carts parked nearby but refused to take guests to the beach. Other truly 4-5 star hotels would proactively ask guests for rides, not wait for them to ask. In general, the reception and baggage handling staff were terrible, and their attitude was completely unworthy of the "international 5-star standard" claim. - In short: Extremely disappointed, a waste of money, and utterly disgusted with the staff's attitude.
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3 people find it helpful
Verified Traveler
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Leisure
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8.4
/10
Reviewed 18 week(s) ago
The food quality was not good. Highly processed ingredients.
4 people find it helpful
Bui T. K. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The staff here are very friendly and attentive; I will definitely come back again.
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2 people find it helpful
Ben F.
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Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 28 week(s) ago
The resort is very quiet and about a 25-minute drive from Phan Thiết City, with not much around. The location is acceptable if you’re staying mainly for a golf trip at NovaWorld, otherwise it feels quite isolated. There are a few local seafood restaurants nearby, but they were mostly empty, and there’s no convenience store close to the hotel. Rooms and facilities are good, and the pool and playground were enjoyable for kids. There is a kids club, but activities and toys were quite minimal. Cooking and painting classes are available but require extra payment. Service was okay, though I’ve experienced better service at less luxurious local hotels. Food was average — the beef burger was quite dry. Breakfast was a bit disappointing for a hotel at this level. The selection wasn’t great, and overall quality felt below expectations. Some of the best breakfasts I’ve had in Vietnam were at Vinpearl and Melia resorts, which offered much better variety and quality. Overall, a comfortable stay for families who want a quiet resort, but expectations should be managed.
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5 people find it helpful
Nguyen T. T. T.
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Staycation
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10.0
/10
Reviewed 37 week(s) ago
Great view, close to playgrounds and the beach, suitable for families with small children, less travel. Food in and near the accommodation is good.
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3 people find it helpful
T***h
icon-origin-TRAVELOKA
6.9
/10
Reviewed 38 week(s) ago
Movenpick's quality has gone downhill. The lobby and restaurant are extremely hot. Only after 3 days and 2 nights did we realize that the 4-5 star service is gone. The air conditioning system in the lobby and restaurant is very low, and there is no maintenance or upgrade. We will not come back.
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4 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
7.4
/10
Reviewed 39 week(s) ago
The location is a bit far from the center of Phan Thiet, good service, delicious food, diverse, especially there is a chocolate party in the afternoon every day, beautiful swimming pool suitable for families with small children
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6 people find it helpful
n***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
attentive and cute staff. room is very ok, will come back next time
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3 people find it helpful
Ngo T. T.
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8.5
/10
Reviewed 44 week(s) ago
Friendly staff, delicious breakfast, and a fun chocolate party experience.
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KimLanh n.
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Staycation
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8.5
/10
Reviewed 45 week(s) ago
Friendly staff, early check in, comfortable stay.
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T***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Room is a bit run down, have to wait in line for breakfast
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2 people find it helpful
V***n
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8.4
/10
Reviewed 47 week(s) ago
Small bathroom, bathroom door opens and closes inconveniently
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PHAN T. K. N.
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9.4
/10
Reviewed 47 week(s) ago
If I come back to Movepick Phan Thiet, I definitely will. The food is not very diverse but the taste is ok, the cakes are delicious. The location is a bit far from the center, but if you can arrange a schedule to stay here for a complete vacation, it's ok, surrounded by Novaland's amusement parks/parks so it's also very interesting. The security guards are very enthusiastic and cute, and they also know how to take pictures, 10 points for them. The design is beautiful, I like the swimming pool area the most, beautiful and clean.
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K***h
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Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 49 week(s) ago
We have been to quite a few 4-5 star resorts from Vung Tau - Nha Trang - Da Nang but this is probably the worst one we have ever been to. In general, we are not satisfied with all aspects from service to food, it is not worthy and cannot be compared to any resort. Apart from the beautiful view at the swimming pool and the unique design, there is nothing special. When we first arrived and had not gotten off the car, the manager yelled at the security guard when he told the car to move back a bit. It made me feel like he was being yelled at because of me. From the check-in to the check-in, the customer experience was very bad, it felt like I was in a 3-star hotel which would have been better. The staff introduced themselves very hastily. The breakfast had many dishes but was bad.... in summary, I will never come back.
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5 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Friendly, cheerful and enthusiastic staff. Clean and airy rooms. Comfortable space. Delicious and varied breakfast.
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NGUYEN T. D.
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6.6
/10
Reviewed 50 week(s) ago
The service staff is extremely boring. I have experienced many 5-star hotels and I have never received service like this. I hope the hotel improves the quality of service staff.
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3 people find it helpful
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