O'Gallery Signature Hotel & Spa

Hotels
9.5
/10
Exceptional
1,089 reviews

What Guests Say About Their Stay

T***N

10.0
/ 10
Clean hotel, airy space, enthusiastic staff, professional spa, soft bed, beautifully decorated rooms, worth the experience
See original

Hong A. P.

9.7
/ 10
The hotel has nothing to criticize, the staff is enthusiastic from check in to check out, the room is large, clean, very comfortable. Beautiful hotel. Booking this hotel on the last day in Hanoi made the mood more comfortable.
See original

MAI T. T. S.

9.7
/ 10
The service is very good, feels like a 5-star hotel. The location is convenient to go anywhere, the rooms are clean, will definitely come back if I go to Hanoi.
See original

Ton T. N. M.

9.7
/ 10
Nice design hotel, new, clean, great staff and extremely professional
See original

Phan T. A. T.

9.4
/ 10
The hotel is clean, the staff is friendly, attentive and thoughtful. I was upgraded to a nice room and was very satisfied. The elevator is small and cramped, so it's a bit inconvenient. I will definitely come back next time.
See original
In the Area
See Map
122 Hang Bong, Hang Bong, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Staying at O'Gallery Signature Hotel & Spa is a good choice when you are visiting Hang Bong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around O'Gallery Signature Hotel & Spa

122 Hang Bong, Hang Bong, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby O'Gallery Signature Hotel & Spa
Exterior 2 O'Gallery Signature Hotel & Spa

Discover More About O'Gallery Signature Hotel & Spa

Welcome to O'Gallery Premier Hotel & Spa, your premier destination for an unforgettable stay in the heart of Hanoi. We pride ourselves on offering a harmonious blend of luxury, comfort, and exceptional service, ensuring every guest experiences the true essence of Vietnamese hospitality. Room rates at O'Gallery Premier Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

O'Gallery Premier Hotel & Spa Location

Nestled in the vibrant Hoan Kiem District, O'Gallery Premier Hotel & Spa is ideally situated in the historic Old Quarter of Hanoi. Our prime location at 122 Hàng Bông, Hàng Bông, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100000 places you just a short stroll from the iconic Hoan Kiem Lake and the bustling Dong Xuan Market. The hotel is approximately 45 kilometers from Noi Bai International Airport (HAN), a journey that typically takes around 40-50 minutes by car, depending on traffic conditions. The atmosphere surrounding O'Gallery Premier Hotel & Spa is one of captivating charm, with narrow streets filled with traditional shops, artisanal workshops, and the enticing aromas of local cuisine. It’s a perfect base for exploring the city's rich cultural heritage and vibrant street life, offering a peaceful retreat amidst the energetic pulse of Hanoi.

O'Gallery Premier Hotel & Spa Facilities & Services

Facilities for guests at O'Gallery Premier Hotel & Spa are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services aim to provide a seamless experience for both leisure and business travelers.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 6:00 AM to 9:00 PM. Access is complimentary for all hotel guests.
  • Spa & Wellness Center:

    Indulge in rejuvenating treatments at our luxurious spa. Services are available from 9:00 AM to 10:00 PM, with prices starting from PHP 1,500 for a 60-minute massage.
  • Fitness Center:

    Maintain your workout routine in our well-equipped fitness center, accessible 24/7 for guests.
  • Restaurant & Bar:

    Enjoy exquisite dining and refreshing beverages at our on-site culinary venues.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other guest requests.
  • Business Center:

    For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access throughout the hotel.
  • Free Parking:

    Ample free parking space is available for guests who arrive by car.

O'Gallery Premier Hotel & Spa Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary after a day of exploring Hanoi. The room types of O'Gallery Premier Hotel & Spa are thoughtfully appointed to ensure your utmost comfort and relaxation.

  • Deluxe Room:

    Available with a City View or Garden View. Non-smoking rooms are standard. Some Deluxe Rooms feature a bathtub.
  • Premier Deluxe Room:

    Offering enhanced space and amenities, these rooms come with either a City View or Garden View. All Premier Deluxe Rooms include a bathtub. Non-smoking.
  • Executive Suite:

    Our spacious suites provide a separate living area and premium amenities. Enjoy a City View. All Executive Suites feature a bathtub. Non-smoking.
  • Family Suite:

    Ideal for families, these suites offer ample space and comfort, with a City View. Includes a bathtub. Non-smoking.

O'Gallery Premier Hotel & Spa is not a pet-friendly hotel. All rooms are designated as non-smoking to ensure a pleasant environment for all guests.

O'Gallery Premier Hotel & Spa Dining & Restaurants

Embark on a culinary journey at O'Gallery Premier Hotel & Spa, where we offer a delightful array of dining experiences to tantalize your taste buds. Our on-site restaurants and bars showcase the best of Vietnamese and international cuisine.

  • The Lotus Restaurant:

    Our main dining venue, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM. Lunch and dinner feature a la carte menus with authentic Vietnamese specialties and international favorites. Estimated price per person for lunch/dinner is PHP 800 - PHP 1,200. Open daily from 6:00 AM to 10:00 PM.
  • The Orchid Bar:

    Relax and unwind with a selection of expertly crafted cocktails, fine wines, and light snacks. Open daily from 11:00 AM to 11:00 PM. Light snacks are priced from PHP 300.

O'Gallery Premier Hotel & Spa Nearby Attractions and Activities

Immerse yourself in the vibrant culture and rich history of Hanoi with these captivating attractions located near O'Gallery Premier Hotel & Spa:

  • Hoan Kiem Lake:

    A picturesque heart of Hanoi, perfect for leisurely strolls and experiencing local life.
  • Ngoc Son Temple:

    Situated on a small island in Hoan Kiem Lake, accessible by the iconic red Huc Bridge.
  • Hanoi Old Quarter:

    Explore the maze-like streets, each historically dedicated to a specific trade, offering a glimpse into traditional Vietnamese commerce and daily life.
  • Dong Xuan Market:

    Hanoi's largest covered market, a bustling hub for local goods, street food, and souvenirs.
  • Water Puppet Theatre:

    Experience a unique traditional Vietnamese art form with captivating performances.

If you are looking for other activities around O'Gallery Premier Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to O'Gallery Premier Hotel & Spa from the Airport

Navigating your way to O'Gallery Premier Hotel & Spa from Noi Bai International Airport (HAN) is convenient with several transportation options available. The airport transfer service of O'Gallery Premier Hotel & Spa ensures a smooth arrival. Here's how to get to O'Gallery Premier Hotel & Spa:

  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, we recommend booking our private airport transfer service. Our driver will meet you at the arrival hall and take you directly to the hotel. Prices start from PHP 1,500. You can arrange this through our concierge or book airport transfer services in advance.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. The journey to O'Gallery Premier Hotel & Spa typically costs between PHP 500 - PHP 700, depending on traffic. Ensure the meter is used.
  • Ride-hailing Services:

    You can book a ride-hailing service via your smartphone app. This is often a cost-effective option, with prices comparable to metered taxis.
  • Airport Buses:

    Several public bus routes operate from the airport to the city center. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel. This is the most economical option, with fares around PHP 50 - PHP 100.

Summary of Why You Should Choose to Stay at O'Gallery Premier Hotel & Spa

Choosing O'Gallery Premier Hotel & Spa for your Hanoi adventure means opting for unparalleled comfort, exceptional service, and a prime location that puts the best of the city at your fingertips. We are dedicated to making your stay memorable and stress-free.

  • Prime Location:

    Situated in the heart of the historic Old Quarter, offering easy access to major attractions and vibrant street life.
  • Luxurious Accommodations:

    Beautifully appointed rooms and suites designed for ultimate relaxation and comfort.
  • Exceptional Facilities:

    Enjoy our refreshing swimming pool, rejuvenating spa, and well-equipped fitness center.
  • Outstanding Service:

    Our friendly and professional staff are committed to providing personalized service to meet your every need.
  • Delicious Dining:

    Savor authentic Vietnamese and international cuisine at our on-site restaurants.

Experience the best of Hanoi by booking your stay at O'Gallery Premier Hotel & Spa. Check for

Room availability at O'Gallery Premier Hotel & Spa

and secure your preferred dates.

Booking O'Gallery Premier Hotel & Spa

is easy and convenient through Traveloka. Don't miss out on exclusive deals and promotions!

Book budget hotels in Hanoi and discover the charm of Vietnam's capital. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in O'Gallery Signature Hotel & Spa

Bar, Cafe and Lounge O'Gallery Signature Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool O'Gallery Signature Hotel & Spa
Swimming Pool
Entertainment Facility O'Gallery Signature Hotel & Spa
Entertainment Facility
Fitness Center O'Gallery Signature Hotel & Spa
Fitness Center
Functional Hall O'Gallery Signature Hotel & Spa
Functional Hall

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Indoor heated pool
  • Indoor pool
  • Massage
  • Sauna
  • Spa
  • Hot tub
  • Steam room
  • Sauna

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Transportation

  • Airport transfer
  • Bicycle rental

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in O'Gallery Signature Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Extra Breakfast

Accommodation charges VND 500,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at O'Gallery Signature Hotel & Spa
55
Number of floors in O'Gallery Signature Hotel & Spa
10
Another facilities in O'Gallery Signature Hotel & Spa
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in O'Gallery Signature Hotel & Spa

What are available facilities at O'Gallery Signature Hotel & Spa?
There are top facilites at O'Gallery Signature Hotel & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at O'Gallery Signature Hotel & Spa?
The standard check-in time at O'Gallery Signature Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does O'Gallery Signature Hotel & Spa provide breakfast?
Yes, O'Gallery Signature Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of O'Gallery Signature Hotel & Spa?
O'Gallery Signature Hotel & Spa is a 5.0-star hotel.
How many floors does O'Gallery Signature Hotel & Spa have?
O'Gallery Signature Hotel & Spa has 10 floors.
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More Reviews from Other Guests in O'Gallery Signature Hotel & Spa

9.6
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews O'Gallery Signature Hotel & Spa

Number of reviews per page
20
40
Top reviews
Carlos
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel charges a hefty premium for its
Shannon
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location - it was easy to find and near many shops. The staff were super kind and check in was easy. The room however was a bit dated. The door had some gaps in it so i could see into the hallwally and there was a pretty big gap at the bottom of the door between the door and the floor so you can easily hear noise from the hallway. We stayed here for 1 evening - it was ok but if I was to come back to Hanoi, I'd probably look elsewhere. Overall though, it was an average hotel. Nothing horribly wrong - clean sheets, plug ins on both sides of the bed, and a mini fridge of items.
Read More
Steve
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice rooms and breakfast!
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel staff are always ready to assist and staff Karen was really helpful. When she heard that we were checking out at 6am, she mentioned that the hotel kitchen is able to provide breakfast for us to pack and go. Really thoughtful
Brent
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff, room, location and breakfast all excellent! We stayed 2 nights the left for a 2 night Halong cruise and the Hotel staff looked after our larger bags. Highly recommend this boutique hotel.
STEPHEN
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, central location, fantastic staff, incredible value. Highly recommend.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Me and my Wife Rosy had a truly wonderful stay at this hotel. From the moment we arrived, everything felt clean, well organized, and thoughtfully maintained. The location is excellent and made it very easy for us to move around and enjoy the area. What really made the difference, however, was the staff. The level of attention and kindness we received was simply outstanding. We would especially like to mention Rosie. We’re not sure if she is the manager or what her exact role is, but toward the end of our stay she took so much time with us, gave us a lovely souvenir, and even stood outside with us making sure our taxi arrived safely and saying by with his hands up to the end. That level of care is something you rarely see and we will never forget it. We also want to recognize Ana, who works in the buffet service area. Her attentiveness was remarkable. She remembered exactly what I liked for breakfast and would kindly ask if I wanted the same each morning. Such a great memory and such warm service. This hotel is not only a great place to stay because of its facilities and location, but because of the people who work there. They made our experience truly special. We would absolutely stay here again and highly recommend it to anyone visiting.
Read More
warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were clean and fully stocked with whatever you may need. But it is the staff that really stands out. They were truly amazing. They were friendly, helpful, and just constantly tried to make you feel welcomed. Breakfast was fabulous. Lots of dishes to choose from. I would definitely recommend this hotel.
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We did an upgrade and the room was fantastic. Hotel in great location in old town Hanoi. Rosie and Nina at reception were amazing. Thank you for handling all the small details. Your knowledge and service was exceptional.
Stacy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was the most amazing place, but mostly it was the most amazing people. The staff here is beyond AMAZING. They are attentive and helpful, they want to make sure you are eating breakfast everyday. They offer real options for you to go do (not selling you anything) just helpful. They can arrange trips though if you want and they host your luggage for you while you are gone doing things outside your stay with them. Mai is the Manager and I just love her. Her and her teams commitment to excellence really shows!
Read More
Tammy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel staff are lovely and so helpful. Rooms were very nice but our air conditioning malfunctioned one night and it was super hot in our room and they could not fix it, nor did they offer a fan. Breakfast is mediocre at best.
DILIP
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent staff Royal Suit was a bit on the small side
Paul
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is beautiful and in a great location. But what stands out is Mai and all the staff in the hotel and I mean everyone of the staff. From the moment you get out of the taxi, until you leave the hotel, you are treated like their only guest. The patience the staff have with certain customers is incredible. The spa below the hotel in an oasis of calm in the centre of Hanoi. Lovely breakfast and rooms are immaculate. Stay here and you will never forget it.
Read More
Richars
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, location, great staff, good breakfeast.
Lillian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and very good service
Tran
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room .. staff are amazing. Location is very convenient and walkable to all shop and restaurants. Definitely will be back .
Ernel
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were all polite, kind, and went above and beyond our expectations. We will definitely be back at this hotel in the future.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful views abso stunning best hotel in the area!
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The O’Gallery was outstanding from start to finish. Daisy and all the staff were amazingly attentive to all our needs. The rooms were clean and sparkling. Breakfast was delicious. We loved our stay so much we changed our plans to stay another night at the end of our trip. The location is also terrific. Stay here if you get the chance.
Read More
TIEN
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staffs are friendly
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 O'Gallery Signature Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews O'Gallery Signature Hotel & Spa

Number of reviews per page
20
40
Top reviews
Carlos
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel charges a hefty premium for its
Shannon
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location - it was easy to find and near many shops. The staff were super kind and check in was easy. The room however was a bit dated. The door had some gaps in it so i could see into the hallwally and there was a pretty big gap at the bottom of the door between the door and the floor so you can easily hear noise from the hallway. We stayed here for 1 evening - it was ok but if I was to come back to Hanoi, I'd probably look elsewhere. Overall though, it was an average hotel. Nothing horribly wrong - clean sheets, plug ins on both sides of the bed, and a mini fridge of items.
Read More
Steve
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice rooms and breakfast!
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel staff are always ready to assist and staff Karen was really helpful. When she heard that we were checking out at 6am, she mentioned that the hotel kitchen is able to provide breakfast for us to pack and go. Really thoughtful
Brent
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff, room, location and breakfast all excellent! We stayed 2 nights the left for a 2 night Halong cruise and the Hotel staff looked after our larger bags. Highly recommend this boutique hotel.
STEPHEN
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful room, central location, fantastic staff, incredible value. Highly recommend.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Me and my Wife Rosy had a truly wonderful stay at this hotel. From the moment we arrived, everything felt clean, well organized, and thoughtfully maintained. The location is excellent and made it very easy for us to move around and enjoy the area. What really made the difference, however, was the staff. The level of attention and kindness we received was simply outstanding. We would especially like to mention Rosie. We’re not sure if she is the manager or what her exact role is, but toward the end of our stay she took so much time with us, gave us a lovely souvenir, and even stood outside with us making sure our taxi arrived safely and saying by with his hands up to the end. That level of care is something you rarely see and we will never forget it. We also want to recognize Ana, who works in the buffet service area. Her attentiveness was remarkable. She remembered exactly what I liked for breakfast and would kindly ask if I wanted the same each morning. Such a great memory and such warm service. This hotel is not only a great place to stay because of its facilities and location, but because of the people who work there. They made our experience truly special. We would absolutely stay here again and highly recommend it to anyone visiting.
Read More
warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were clean and fully stocked with whatever you may need. But it is the staff that really stands out. They were truly amazing. They were friendly, helpful, and just constantly tried to make you feel welcomed. Breakfast was fabulous. Lots of dishes to choose from. I would definitely recommend this hotel.
Brenda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We did an upgrade and the room was fantastic. Hotel in great location in old town Hanoi. Rosie and Nina at reception were amazing. Thank you for handling all the small details. Your knowledge and service was exceptional.
Stacy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was the most amazing place, but mostly it was the most amazing people. The staff here is beyond AMAZING. They are attentive and helpful, they want to make sure you are eating breakfast everyday. They offer real options for you to go do (not selling you anything) just helpful. They can arrange trips though if you want and they host your luggage for you while you are gone doing things outside your stay with them. Mai is the Manager and I just love her. Her and her teams commitment to excellence really shows!
Read More
Tammy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel staff are lovely and so helpful. Rooms were very nice but our air conditioning malfunctioned one night and it was super hot in our room and they could not fix it, nor did they offer a fan. Breakfast is mediocre at best.
DILIP
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent staff Royal Suit was a bit on the small side
Paul
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is beautiful and in a great location. But what stands out is Mai and all the staff in the hotel and I mean everyone of the staff. From the moment you get out of the taxi, until you leave the hotel, you are treated like their only guest. The patience the staff have with certain customers is incredible. The spa below the hotel in an oasis of calm in the centre of Hanoi. Lovely breakfast and rooms are immaculate. Stay here and you will never forget it.
Read More
Richars
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, location, great staff, good breakfeast.
Lillian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and very good service
Tran
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room .. staff are amazing. Location is very convenient and walkable to all shop and restaurants. Definitely will be back .
Ernel
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were all polite, kind, and went above and beyond our expectations. We will definitely be back at this hotel in the future.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful views abso stunning best hotel in the area!
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The O’Gallery was outstanding from start to finish. Daisy and all the staff were amazingly attentive to all our needs. The rooms were clean and sparkling. Breakfast was delicious. We loved our stay so much we changed our plans to stay another night at the end of our trip. The location is also terrific. Stay here if you get the chance.
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10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staffs are friendly
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