San Boutique Hotel

Hotels
9.2
/10
Exceptional
131 reviews

What Guests Say About Their Stay

Jully

9.7
/ 10
The hotel location is very good because it is in the old quarter area and very close to the Hoan Kiem River. Staff are very welcome and friendly, Cara is one of them, she always takes care of our breakfast every morning. But we did have a problem with our room door when we first checked in, but the rest are great. Recommended to stay here.😍

Quang n.

9.7
/ 10
Rooms are moderate, clean, and comfortable. Great location, because it's only 1 minute walk from Dong Kinh Nghia Thuc (Highland), but it's quiet. Staff are enthusiastic, however not too knowledgeable about tourist destinations.
See original

Derek

10.0
/ 10
Cara and Brung were very attentive and very helpful throughout my stay. I felt they could facilitate any tour or anything else I might need. I am looking forward to my next visit.

stephan

10.0
/ 10
As a chef who has worked in many hotels in Australia over 30 years, I am so surprised by the Vietnamese hospitality. More than happy with the price. Better service and value at this hotel. Cara, the manager, only 22 years old, good English was particularly helpful. 5 stars for Cara. Will stay at this property when next in Hanoi. Thank you to all the staff. Great breakfast, Vietnamese food & western.

Hiram

10.0
/ 10
Staff is extremely helpful and kind!!! They can help you on everything you need! Also I loved the
In the Area
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24 Hang Hanh, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 110292

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
San Boutique Hotel is a hotel is located at Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around San Boutique Hotel

24 Hang Hanh, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 110292
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Lobby San Boutique Hotel
Lobby 2 San Boutique Hotel

Discover More About San Boutique Hotel

Discover Your Hanoi Oasis at San Boutique Hotel

Welcome to San Boutique Hotel, your premier destination for an unforgettable stay in the heart of Hanoi, Vietnam. We pride ourselves on offering a blend of sophisticated comfort, exceptional service, and a prime location that allows you to experience the vibrant energy and rich culture of this captivating city. Whether you're here for business or leisure, San Boutique Hotel promises a memorable retreat. Room rates at San Boutique Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

San Boutique Hotel Location

San Boutique Hotel is ideally situated in the bustling Hoan Kiem District, the historical and cultural heart of Hanoi. You'll find us at 24 Hàng Hành, Phường Hàng Trống, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 110292, placing you just a short distance from the city center's main attractions and business hubs. The hotel is conveniently located approximately 45 kilometers from Noi Bai International Airport (HAN), with travel times typically ranging from 40 to 60 minutes depending on traffic. The atmosphere surrounding San Boutique Hotel is one of vibrant urban life, with the serene Hoan Kiem Lake and the iconic Old Quarter just a stone's throw away. Immerse yourself in the lively street scenes, discover hidden temples, and enjoy the convenience of being close to major landmarks like the Thang Long Water Puppet Theatre and St. Joseph's Cathedral.

San Boutique Hotel Facilities & Services

Facilities for guests at San Boutique Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need:
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours: 6:00 AM - 9:00 PM.
  • A well-equipped fitness center to keep up with your workout routine. Operating hours: 6:00 AM - 10:00 PM.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk service to assist with any requests.
  • Concierge services to help you plan your city explorations.
  • Luggage storage facilities.
  • Daily housekeeping services.
  • Currency exchange services.
  • Limited free parking space is available for guests.

San Boutique Hotel Room Types

Explore a variety of thoughtfully appointed accommodations designed to suit your preferences. The room types of San Boutique Hotel range from cozy and comfortable to elegantly spacious, ensuring a perfect fit for every traveler.
  • Deluxe Room:

    Available as non-smoking, these rooms offer a comfortable retreat with city views. Some Deluxe rooms feature a bathtub.
  • Superior Room:

    Designed for relaxation, these non-smoking rooms provide a peaceful ambiance.
  • Executive Suite:

    For those seeking extra space and luxury, our Executive Suites offer enhanced amenities and city views. Many suites include a bathtub.
  • Family Room:

    Ideal for families traveling together, these spacious rooms provide ample space and comfort.
Please note that all rooms are designated as non-smoking. We do not currently offer pet-friendly rooms.

San Boutique Hotel Dining & Restaurants

Savor the flavors of Vietnam and beyond at San Boutique Hotel's dining establishments. Our culinary offerings are crafted to delight your palate and provide a memorable gastronomic experience.
  • The Hanoi Kitchen:

    Our main restaurant offers a delightful breakfast buffet featuring a selection of local and international dishes. For lunch and dinner, enjoy à la carte options showcasing authentic Vietnamese cuisine. Estimated price per person: PHP 500 - PHP 1000. Operating hours: 6:30 AM - 10:00 PM.
  • The Rooftop Bar:

    Unwind with a refreshing drink and enjoy panoramic views of the city. This is the perfect spot to enjoy a sunset cocktail. Estimated price per person for drinks: PHP 300 - PHP 600. Operating hours: 4:00 PM - 11:00 PM.

San Boutique Hotel Nearby Attractions and Activities

San Boutique Hotel is perfectly positioned to explore the rich tapestry of Hanoi. Immerse yourself in the local culture and discover the wonders that await you:
  • Hoan Kiem Lake:

    A picturesque lake in the city center, offering a tranquil escape and home to the iconic Ngoc Son Temple.
  • Old Quarter:

    Wander through the maze of narrow streets, each historically dedicated to a specific trade, and discover charming shops, street food vendors, and traditional architecture.
  • Thang Long Water Puppet Theatre:

    Experience a unique Vietnamese art form with a captivating water puppet show, a must-see cultural performance.
  • St. Joseph's Cathedral:

    A stunning neo-Gothic cathedral that stands as a testament to Hanoi's colonial past.
  • Dong Xuan Market:

    The largest indoor market in Hanoi, offering a vast array of goods from clothing and souvenirs to fresh produce and local delicacies.
If you are looking for other activities around San Boutique Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to San Boutique Hotel from the Airport

Navigating your journey to San Boutique Hotel is straightforward, with several convenient options available. Understanding how to get to San Boutique Hotel from Noi Bai International Airport (HAN) ensures a smooth start to your trip.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This service can be arranged in advance through our concierge. Estimated price: PHP 1,500 - PHP 2,000. You can also book airport transfer services directly.
  • Metered Taxis:

    Reputable taxi companies are readily available at the airport. Ensure the meter is used for a fair fare. Estimated price: PHP 700 - PHP 1,000.
  • Ride-hailing Services:

    You can book a ride through popular ride-hailing apps for a convenient and often cost-effective option. Estimated price: PHP 600 - PHP 900.
  • Airport Buses:

    Several public bus routes connect the airport to the city center. This is a budget-friendly option, though it may take longer and require further travel to reach the hotel. Estimated price: PHP 50 - PHP 100.

Summary of Why You Should Choose to Stay at San Boutique Hotel

San Boutique Hotel offers an exceptional experience in Hanoi, combining comfort, convenience, and a prime location. Here’s why it’s the perfect choice for your next getaway:
  • Prime Location:

    Situated in the vibrant Hoan Kiem District, putting you at the center of Hanoi's attractions.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every traveler's needs.
  • Excellent Facilities:

    Enjoy amenities like a swimming pool, fitness center, and complimentary Wi-Fi.
  • Delicious Dining:

    Savor authentic Vietnamese cuisine and enjoy city views from our rooftop bar.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay memorable.
Discover the best Room availability at San Boutique Hotel and start planning your trip. For seamless Booking San Boutique Hotel, we recommend using Traveloka.

Ready to experience the charm of Hanoi? Book budget hotels in Hanoi with ease and find the perfect stay for your adventure. Don't forget to secure your travel plans by checking out our flight options. Easily book domestic and international flights at low prices on Traveloka.

All facilities in San Boutique Hotel

Bar, Cafe and Lounge San Boutique Hotel
Bar, Cafe and Lounge
Lobby San Boutique Hotel
Lobby
Exterior San Boutique Hotel
Exterior
Bedroom San Boutique Hotel
Bedroom
Restaurant San Boutique Hotel
Restaurant

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Pub
  • Snacks
  • Snack bar

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Supermarket

Transportation

  • Bicycle rental
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Business center

Accommodation Policy & General Information in San Boutique Hotel

Check-in/Check-out Time

Check-in:
From 04:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 04:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Boutique Hotel
42
Number of floors in San Boutique Hotel
9
Another facilities in San Boutique Hotel
Bathrobe, Cable TV, Desk, Hairdryer, Minibar

Frequently asked question in San Boutique Hotel

What are available facilities at San Boutique Hotel ?
There are top facilites at San Boutique Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Boutique Hotel ?
The standard check-in time at San Boutique Hotel is starting from From 04:00 while the latest check-out time is at Before 12:00
Does San Boutique Hotel provide breakfast?
Yes, San Boutique Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Boutique Hotel ?
San Boutique Hotel is a 3.0-star hotel.
How many floors does San Boutique Hotel have?
San Boutique Hotel has 9 floors.
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More Reviews from Other Guests in San Boutique Hotel

Overall Ratings & Reviews San Boutique Hotel

Traveloka (34)
Other sources (97)
9.4
Exceptional
From 97 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Boutique Hotel

Number of reviews per page
20
40
Top reviews
Derek
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cara and Brung were very attentive and very helpful throughout my stay. I felt they could facilitate any tour or anything else I might need. I am looking forward to my next visit.
Dylan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This place is legit.
stephan
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

As a chef who has worked in many hotels in Australia over 30 years, I am so surprised by the Vietnamese hospitality. More than happy with the price. Better service and value at this hotel. Cara, the manager, only 22 years old, good English was particularly helpful. 5 stars for Cara. Will stay at this property when next in Hanoi. Thank you to all the staff. Great breakfast, Vietnamese food & western.
Read More
Hiram
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Staff is extremely helpful and kind!!! They can help you on everything you need! Also I loved the
Huong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good rooms located close to the lake and old quarter. nice breakfast included.
Linda
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

My four night stay at San Boutique Hotel was wonderful! The location was near the lake with many restaurants, shops and spas but on a quiet street. The front desk, door men and kitchen workers were all very helpful and kind. I was always greeted with a friendly smile as I passed through the lobby. I would stay there again and highly recommend this hotel.
Read More
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Perfect, stayed 4 nights at this hotel it was spotless the room was fresh bright airy, the breakfast was plentiful, the staff were excellent in every way always smiling and polite. A great area for markets beer street eating and shopping. Thank you for a memorable stay.
Naomi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great hotel, very close to the lake. Cara in customer service was fantastic - very friendly and helpful. The breakfast upstairs was great too
Boon Kui Simon
icon-Business Family
Business Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Breakfast has room for improvement
Boon Kui Simon
icon-Business Family
Business Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Room and cust server exceptional.. However, breakfast should be served earlier or at least on-time at 6.30am. Food below average.
Bradley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Older hotel but very nice room and staff. Fantastic location. I will stay here again.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

We had a great stay in the Old Quarter at San Boutique. Very friendly staff, and very centrally located. They also offer an amazing breakfast included with your stay!
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

This hotel is has friendly staff, is clean and modern, and has a great breakfast. It is very centrally located and they have rooms with a balcony to allow you to relax but still enjoy watching all of the excitement of the Old Quarter. Great restaurants close by and a Night Market every weekend! We used it as a base to travel back and forth to Sapa and Halong Bay!
Read More
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

San Boutique is well situated in the Old Quarter. The staff are very welcoming and provide a lot of local recommendations, and the rooms are lovely!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

A two night stay in a triple room. Comfortable beds reasonable size with a balcony. Some hot water issues. Staff were great. Special mention for Cara, she is an absolute delight and made our stay a pleasure. Long, the doirman went above and beyond to assist. The hotel is very conveniently located but that does mean a little noise at night. Breakfast was very good.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

The team is amazing! Makes you feel welcomed. I'm not a bug fan of white lights which the room as a bit of them here and there otherwise I feel that it's a great location. For price wise, I would suggest this to be the range of SGD 70-80.
Dayton
icon-Leisure
Leisure
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The staff was incredible Kylie, Levi, Heidi, Jerry, Kevin and the young lady's name in the breakfast area...they could not have been more accommodating, or more of a pleasure to deal with.
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

San Boutique Hotel was a great spot to stay during our visit to Hanoi. The location is great being on a quieter street just off the main roads around Hoan Kiem Lake, you can’t hear the horns, etc. nearly as much as other hotels we stayed at in Hanoi, but close enough we had a peek-a-boo view of the lake from our balcony. Ms. Zoey and the staff were incredibly welcoming and helpful, offering the same quality, but a bit more of a personal touch to interactions compared to an earlier stay at the Sofitel Metropole. They shared some great recommendations for food and activities around the city. If you’re looking for cachet and history, stay at Sofitel Metropole, if you’re looking for value and to be treated like family, stay at San Boutique Hotel. Will definitely stay again and recommend to friends looking for a place to stay in Hanoi’s old quarter! P.S. breakfast was delicious!
Read More
Graham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Even before we arrived in Vietnam we received a message from Zoey at the San saying hi and asking if there’s anything we needed and if we needed a taxi organised from the airport. When we arrived at the hotel we were met with a warm welcome. The hotel is in a great position, it’s clean and comfortable. Breakfast was great. But the staff were exceptional. Big thank you to Zoey and Kylie for all their help. I wouldn’t even think of staying anywhere else if I came to Hanoi again.
Read More
peter
icon-
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Amazing customer service. Love it!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 San Boutique Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews San Boutique Hotel

Traveloka (34)
Other sources (97)
9.4
Exceptional
From 97 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Boutique Hotel

Number of reviews per page
20
40
Top reviews
Derek
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cara and Brung were very attentive and very helpful throughout my stay. I felt they could facilitate any tour or anything else I might need. I am looking forward to my next visit.
Dylan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This place is legit.
stephan
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

As a chef who has worked in many hotels in Australia over 30 years, I am so surprised by the Vietnamese hospitality. More than happy with the price. Better service and value at this hotel. Cara, the manager, only 22 years old, good English was particularly helpful. 5 stars for Cara. Will stay at this property when next in Hanoi. Thank you to all the staff. Great breakfast, Vietnamese food & western.
Read More
Hiram
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Staff is extremely helpful and kind!!! They can help you on everything you need! Also I loved the
Huong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good rooms located close to the lake and old quarter. nice breakfast included.
Linda
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

My four night stay at San Boutique Hotel was wonderful! The location was near the lake with many restaurants, shops and spas but on a quiet street. The front desk, door men and kitchen workers were all very helpful and kind. I was always greeted with a friendly smile as I passed through the lobby. I would stay there again and highly recommend this hotel.
Read More
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Perfect, stayed 4 nights at this hotel it was spotless the room was fresh bright airy, the breakfast was plentiful, the staff were excellent in every way always smiling and polite. A great area for markets beer street eating and shopping. Thank you for a memorable stay.
Naomi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great hotel, very close to the lake. Cara in customer service was fantastic - very friendly and helpful. The breakfast upstairs was great too
Boon Kui Simon
icon-Business Family
Business Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Breakfast has room for improvement
Boon Kui Simon
icon-Business Family
Business Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Room and cust server exceptional.. However, breakfast should be served earlier or at least on-time at 6.30am. Food below average.
Bradley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Older hotel but very nice room and staff. Fantastic location. I will stay here again.
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

We had a great stay in the Old Quarter at San Boutique. Very friendly staff, and very centrally located. They also offer an amazing breakfast included with your stay!
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

This hotel is has friendly staff, is clean and modern, and has a great breakfast. It is very centrally located and they have rooms with a balcony to allow you to relax but still enjoy watching all of the excitement of the Old Quarter. Great restaurants close by and a Night Market every weekend! We used it as a base to travel back and forth to Sapa and Halong Bay!
Read More
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

San Boutique is well situated in the Old Quarter. The staff are very welcoming and provide a lot of local recommendations, and the rooms are lovely!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

A two night stay in a triple room. Comfortable beds reasonable size with a balcony. Some hot water issues. Staff were great. Special mention for Cara, she is an absolute delight and made our stay a pleasure. Long, the doirman went above and beyond to assist. The hotel is very conveniently located but that does mean a little noise at night. Breakfast was very good.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

The team is amazing! Makes you feel welcomed. I'm not a bug fan of white lights which the room as a bit of them here and there otherwise I feel that it's a great location. For price wise, I would suggest this to be the range of SGD 70-80.
Dayton
icon-Leisure
Leisure
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The staff was incredible Kylie, Levi, Heidi, Jerry, Kevin and the young lady's name in the breakfast area...they could not have been more accommodating, or more of a pleasure to deal with.
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

San Boutique Hotel was a great spot to stay during our visit to Hanoi. The location is great being on a quieter street just off the main roads around Hoan Kiem Lake, you can’t hear the horns, etc. nearly as much as other hotels we stayed at in Hanoi, but close enough we had a peek-a-boo view of the lake from our balcony. Ms. Zoey and the staff were incredibly welcoming and helpful, offering the same quality, but a bit more of a personal touch to interactions compared to an earlier stay at the Sofitel Metropole. They shared some great recommendations for food and activities around the city. If you’re looking for cachet and history, stay at Sofitel Metropole, if you’re looking for value and to be treated like family, stay at San Boutique Hotel. Will definitely stay again and recommend to friends looking for a place to stay in Hanoi’s old quarter! P.S. breakfast was delicious!
Read More
Graham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Even before we arrived in Vietnam we received a message from Zoey at the San saying hi and asking if there’s anything we needed and if we needed a taxi organised from the airport. When we arrived at the hotel we were met with a warm welcome. The hotel is in a great position, it’s clean and comfortable. Breakfast was great. But the staff were exceptional. Big thank you to Zoey and Kylie for all their help. I wouldn’t even think of staying anywhere else if I came to Hanoi again.
Read More
peter
icon-
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Amazing customer service. Love it!
Number of reviews per page
20
40