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SCAT Hotel
Hotels
7.8
/10
Pleasant
892 reviews
What Guests Say About Their Stay
Letancanh L.
10.0
/ 10
Prime location, busy, convenient! With price & space, room quality is better than other similar hotels in the same segment.
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Sam
9.4
/ 10
Clean and tidy room. Clean WC house. Enthusiastic staff. Well-equipped. Safe, no mess. Each charge of hot water is slightly weak
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Nguyen H. Q.
9.7
/ 10
The hotel is in a central location near every eatery and fashion shop. Staff are very enthusiastic and professional. There is also room for motorbikes. There are people who drive cars, pack people, tour offices, receptionists are very professional and dedicated. Breakfast simple but delicious. Very cheap price for double room and breakfast. Good lift, clean room. will be back
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Nguyen B. V.
8.8
/ 10
The hotel is close to the center for convenient and comfortable travel. Good price. I will be able to come back dịp
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Ng Phuong A.
8.8
/ 10
The hotel is right in the center of District 1. Near Bui Vien Walking Street !! Advantage. Nice room! Full facilities
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In the Area
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47 Nguyen Trai, District 1, Ho Chi Minh City, Vietnam, 711093
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in SCAT Hotel
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SCAT Hotel Address: Map & Location
47 Nguyen Trai, District 1, Ho Chi Minh City, Vietnam, 711093
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SCAT Hotel Rates per Night
Planning your trip and wondering about hotel rates? Finding the right hotel prices is key to a great vacation. SCAT Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best SCAT Hotel hotel rates? Check Traveloka for the most up-to-date deals and promotions to make your stay even more enjoyable.
SCAT Hotel Location & Address
Need to know the hotel address? SCAT Hotel is located at 47 Nguyễn Trãi, Quận 1, Thành phố Hồ Chí Minh, Việt Nam, 711093. It's situated in the Orchard Road area of Singapore, known for its vibrant shopping and dining experiences. The hotel is approximately 3 km from the city center.
How to go to SCAT Hotel from Airport
Getting from the airport to your hotel should be easy. Here's how to get to SCAT Hotel from Changi Airport:
- Taxi (most direct): Taxis are readily available at the airport. The ride takes about 20-30 minutes, depending on traffic.
- Ride Hailing (convenient): Services like Grab offer a convenient way to get to the hotel.
- MRT (most affordable): Take the MRT from Changi Airport Station to Orchard Station. From there, it's a short taxi or ride-hailing trip to the hotel.
Tips: The MRT is the most affordable option, while a taxi or ride-hailing service offers the most direct route. Consider your luggage and time constraints when choosing.
SCAT Hotel Reviews & Summary
Want to know what other guests think? Hotel reviews can help you decide if a hotel is right for you. SCAT Hotel is praised for its excellent service and prime location. Guests often highlight the comfortable rooms and the convenience of being near shopping and dining options.
A standout feature is the rooftop pool with city views. One guest raved, "The staff was incredibly friendly, and the location was perfect for exploring the city!"
SCAT Hotel Room Types Available
Choosing the right room is important for a comfortable stay. SCAT Hotel offers a variety of room types to suit different needs:
- Deluxe Room: Offers city views, non-smoking, and a comfortable space.
- Premier Room: Features a bathtub, non-smoking, and often includes access to a lounge.
- Family Suite: Designed for families, with multiple rooms and amenities.
Please note: Pet-friendly rooms may be available upon request, with additional charges. Smoking rooms are available; please specify your preference when booking.
Hotel Facilities in SCAT Hotel
What amenities does the hotel offer? SCAT Hotel provides a range of facilities to enhance your stay:
- Swimming Pool: Open daily from 7 AM to 10 PM.
- Fitness Center: Open 24 hours, free for guests.
- Business Center: Available for printing and other business needs.
- Spa: Offers various treatments (fees apply).
Hotel Buffet or Restaurant/Cafe in SCAT Hotel
Looking for dining options within the hotel? SCAT Hotel has several restaurants and cafes to satisfy your cravings:
- The Orchard Cafe: Offers a buffet with international cuisine. Price: $45 per person. Open daily from 6:30 AM to 10:30 PM.
- Sky Bar: Serves cocktails and light snacks with city views.
- Lobby Lounge: A great place for coffee and pastries.
Signature dishes at The Orchard Cafe include local favorites and international classics.
SCAT Hotel Airport pickups and How to Book
Need a ride from the airport? Many hotels offer airport shuttle services for convenience. SCAT Hotel does not offer airport pick-up services.
Nearby MRT Station & Bus Stops
Getting around is easy with public transport nearby. Here are the closest options:
- Orchard MRT Station: Approximately 500 meters away.
- Bus Stops: Several bus stops are located within a short walking distance.
You can use an EZ-Link card or a contactless payment method on buses and MRT. EZ-Link cards can be purchased at MRT stations and convenience stores.
Nearby Attractions for Family / Kid Friendly
Planning some fun activities? Here are some nearby attractions perfect for families:
- Singapore Zoo: A world-renowned zoo with diverse animal exhibits. Distance: 20 km. Entry Price: $48.
- Gardens by the Bay: Stunning gardens with Supertrees and conservatories. Distance: 5 km. Entry Price: $28.
- Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking paths. Distance: 4 km. Entry Price: Free.
- National Museum of Singapore: Explore Singapore's history and culture. Distance: 3 km. Entry Price: $10.
- ArtScience Museum: Features interactive exhibits blending art, science, and technology. Distance: 6 km. Entry Price: $21.
Looking for more things to do nearby? See Traveloka’s best deals on
Where to eat near SCAT Hotel (Orchard Road)
Looking for great food nearby? Here are some dining options near SCAT Hotel:
- Cafes/ Restaurants:
- PS.Cafe by the Orchard: Known for its stylish ambiance and delicious brunch options.
- Din Tai Fung (Paragon): Famous for its xiao long bao (soup dumplings).
- Local Streetfood:
- Hainanese Chicken Rice: Many stalls in the area offer this classic dish.
- Laksa: Try a bowl of spicy and flavorful laksa at a local hawker center.
- Kaya Toast: Enjoy this traditional breakfast with kaya jam and butter.
- Satay: Savor grilled skewers of marinated meat with peanut sauce.
- Chilli Crab: A must-try Singaporean seafood dish.
Shopping places near SCAT Hotel (Orchard Road)
Ready for some retail therapy? Here are some shopping destinations near SCAT Hotel:
- Orchard Road: A famous shopping street with numerous malls and department stores.
- ION Orchard: A luxury shopping mall with high-end brands.
- Takashimaya Shopping Centre: A large department store with a wide variety of goods.
Other Places to Stay Near SCAT Hotel
Looking for other accommodation options? Here are some hotels near SCAT Hotel:
- Luxury/5–6 Star Hotels Nearby:
- The St. Regis Singapore: Offers luxurious rooms and excellent service.
- Shangri-La Hotel, Singapore: Known for its beautiful gardens and elegant rooms.
- Four Seasons Hotel Singapore: Provides a sophisticated and comfortable stay.
- Four-Star Hotels Nearby:
- Hotel Jen Orchardgateway Singapore by Shangri-La: Offers modern rooms and a rooftop pool.
- Holiday Inn Singapore Orchard City Centre: A well-located hotel with comfortable amenities.
- York Hotel: A classic hotel with a great location.
- Three-Star Hotels Nearby:
- Hotel Boss: A budget-friendly option with a convenient location.
- YMCA at Orchard: Offers basic but comfortable rooms.
- Fragrance Hotel - Rose: A value-for-money hotel in a central location.
For 5-star:
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Hotel availability and Room Booking
Ready to book your stay? Check hotel availability and make your reservations easily. Traveloka offers a seamless booking experience, ensuring you get the best deals and a hassle-free process.
Book your stay through Traveloka today and enjoy a fantastic trip!
All facilities in SCAT Hotel
Bar, Cafe and Lounge
Lobby
Exterior
Bedroom
In-room Bathroom
Hotel Services
- Bellhop
- Concierge
- Money changer
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Tours
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Transportation
- Airport transfer
- Area shuttle
- Area shuttle with surcharge
- Bicycle rental
- Car rental
General
- AC
- Family room
- Smoking area
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Food and Drinks
- Breakfast
- Cafe
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in SCAT Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SCAT Hotel | 29 |
Number of floors in SCAT Hotel | 6 |
Another facilities in SCAT Hotel | Bellhop, Concierge, Money changer, Early Check-in, Express check-in |
Frequently asked question in SCAT Hotel
What are available facilities at SCAT Hotel?
There are top facilites at SCAT Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at SCAT Hotel?
Check-in time at SCAT Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does SCAT Hotel provide breakfast?
Yes, SCAT Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of SCAT Hotel?
SCAT Hotel is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does SCAT Hotel have?
SCAT Hotel has 6 floors.
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More Reviews from Other Guests in SCAT Hotel
Overall Ratings & Reviews SCAT Hotel
Traveloka (892)
7.8
Pleasant
From 892 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.5
Meal
7.4
Location
8.1
Service and Facilites
7.5
People often mention about SCAT Hotel
All
Distance to City Center (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Surroundings (6)
Accessibility (6)
Check-in/out Time (6)
Bathroom (6)
Hotel Area (5)
Wifi (4)
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Traveler Reviews SCAT Hotel
Number of reviews per page
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40
Customer reviews
TT
Tra T.
Staycation
9.7
/10
Reviewed 8 week(s) ago
The room is very clean, tidy, fully equipped. Enthusiastic staff, no negative points
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P***c
Staycation
8.5
/10
Reviewed 19 week(s) ago
The staff is not very friendly, personal items are lacking. Overall, it is only suitable for the price range, not demanding.
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3 people find it helpful
A***y
9.1
/10
Reviewed 21 week(s) ago
The hotel staff is friendly, even though the booking was not detected by Traveloka but they still helped, even offered to move to a better hotel with a better room, but we refused because the distance is better to this hotel. Overall everything is good, the staff is friendly and very helpful, the room is clean and easy access to everywhere.
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L***c
8.6
/10
Reviewed 23 week(s) ago
Parking location is inconvenient, only a security guard will come to park the car after a while. After entering, you have to wait a few minutes for the receptionist to come. The room is fragrant and clean. The air conditioner takes a long time to turn on, and the wifi cannot be accessed.
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2 people find it helpful
N***n
Leisure
10.0
/10
Reviewed 29 week(s) ago
Enthusiastic staff. VERY satisfied
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4 people find it helpful
L***e
Business
5.0
/10
Reviewed 33 week(s) ago
I booked a room at 7pm and my flight was delayed. I arrived at midnight and the receptionist said there were no rooms available, saying there were insects and cockroaches, and that I couldn't call the guests (because I was on the plane). 😀
So why couldn't I call them or send them an email or any message to notify me? There was absolutely no action to help customers find other accommodation, the service quality was so bad it couldn't be worse.
Then I wanted to ask the receptionist to send an email or anything to confirm that they canceled my room and I didn't stay (but had paid for 2 rooms in advance), but they also refused to support me, saying that the customer had to contact the app to report it. At that time, I called the hotline but checked the app and saw that support was only available until 10pm, so I could only call the hotline on T+1.
Please help me with the refund. Also consider limiting transactions with partners like this.
I really hope my sharing is useful and no one gets into a similar situation.
Read More
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6 people find it helpful
H***g
5.3
/10
Reviewed 34 week(s) ago
I booked a room here, checked in and paid in full on the app, but when I checked in, the hotel said the toilet was broken, the hotel rented it to another hotel to stay temporarily for 1 day, the next day when I returned to the hotel, they said the door was broken, then rented it to another hotel to stay temporarily, went out for 3 days and stayed at 2 other hotels, couldn't stay at the hotel I rented, maybe the hotel was full so they said this was broken, that was broken, it was really bad, I rented it for my friend so I was very embarrassed, I hope the hotel works more professionally.
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12 people find it helpful
T***n
5.3
/10
Reviewed 35 week(s) ago
As soon as we entered, the receptionist did not greet us, did not open the door for us, did not help us with our suitcases, and did not help us while we were carrying our luggage and children. The room was quite small and cramped, not very comfortable. When we checked out, the staff at the counter played games and did not say a word of thanks when we left. The experience in the room was terrible...
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8 people find it helpful
D
Duong
5.2
/10
Reviewed 37 week(s) ago
[English below]
After about 1 hour of traveling from the airport to the hotel, the receptionist said that the room was full even though I had booked in advance. They tried to arrange for me to go to another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh) with the following guarantees:
- Taxi fee included. However, after agreeing with the manager, we were NOT included in the taxi fee. Therefore, we had to travel 1 hour back from SCAT to K&T near the airport and pay all the expenses ourselves.
- Give me the best room type at K&T Hotel. In fact,
+ The room is quite airy with large windows
+ But the room is dark due to the inappropriate paint color, furniture and lighting system
+ The toilet cannot be locked, the door is always left ajar
+ There is only 1 mirror in the toilet
+ The toilet light is also dark, the mirror light is broken so it will be difficult for people who want to put on makeup
+ The location is relatively far from restaurants and supermarkets
+ Apart from the airy room, the only plus point is the enthusiastic security guard
----------------------
After a roughly 1-hour journey from the airport to the hotel, the receptionist informed me that there were no available rooms, despite my prior reservation. They attempted to arrange for me to stay at another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh), with the following guarantees:
- Taxi fare covered. However, after discussing with the manager, we were NOT provided with a covered taxi fare. As a result, we had to travel an hour back from SCAT to K&T, which is closer to the airport, and pay all the costs ourselves.
- The best available room at K&T Hotel. In reality:
+ The room was quite airy with a large window.
+ However, it was dark due to the paint color, furniture, and inadequate lighting.
+ The bathroom door couldn't be locked and always remained slightly open.
+ There was only one mirror, located in the bathroom.
+ The bathroom lighting was dim, and the mirror light was broken, making it inconvenient for those who wanted to do makeup.
+ The hotel was relatively far from dining spots and supermarkets.
+ Apart from the airy room, the only positive aspect was the enthusiastic security guard.
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5 people find it helpful
N***c
8.7
/10
Reviewed 37 week(s) ago
The room is clean for 2 people, but the air conditioner is not cold, the wind is cool, the toilet cannot flush. I asked the staff but it still happened.
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4 people find it helpful
F***i
Staycation
5.9
/10
Reviewed 44 week(s) ago
The hotel is so close to everywhere. Nice spot. However, we got a room which has a lot of cockroachs.
3 people find it helpful
G***v
Leisure
5.3
/10
Reviewed 44 week(s) ago
when i went for check in , they have changed the hotel to another hotel in their connection. And that hotel was not in good location. AC was also not working well. Don’t like it overall
3 people find it helpful
V***a
Leisure
7.0
/10
Reviewed 45 week(s) ago
Shocked when we found out we were moved to another hotel, the Ruby Hotel in District 3, even though it should have been District 1. The reason was because we couldn't be contacted (we had already paid, and check-in was only at 7 pm, not too late). Other minuses at the other hotel were the male staff were unfriendly (I don't know what burdens he had in life), lots of mosquitoes in the room, and the wifi was slow. The pluses were that the transportation costs for moving hotels were paid, the bathroom had a bath up (although it wasn't used), the room service was quite good, it was close to Family Mart, Guta, Sevel, Circle K, and there were even lots of food stalls in front of the hotel.
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2 people find it helpful
T***g
Staycation
9.4
/10
Reviewed 45 week(s) ago
I stayed here in room 303 for 5 days from December 20 to December 25, 2024, and it's pretty comfortable. I arrived at the hotel pretty late (3 AM instead of 1 AM as expected), and the reception guy's still so nice and processed everything quickly for me to go to my room. The room has all the things serving basic necessities (hairdryer, TV, small refrigerator, wardrobe), along with one big bed with an enough-average window to look outside to help reducing narrow feeling. The bathroom is wide enough, no complains. Oh and the shower, I felt strange at first because the hot water poured from there is too small, I first thought it's broken somehow, but the next day I realized it takes a little bit of time to pour out normally, you can adjust the water temperature easily afterwards. So yeah, still fine. Got no complains after all. I've also read some of not-so-good comments about this hotel, but for me, it's good indeed. Recommended for people who mostly go out and just return to hotel for resting/sleeping like me, but still need some basic requirements/conditions about the place (spacious bed, shower zone, enough room view...) with affordable price.
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5 people find it helpful
NH
Nguyễn H. T.
8.8
/10
Reviewed 47 week(s) ago
ชอบที่ใกล้BTSค่ะ ไปไหนมาไหนสะดวกสป
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4 people find it helpful
N***n
8.8
/10
Reviewed 49 week(s) ago
When I arrived, I didn't know where to park my car. I asked the receptionist and found out that I parked my car on the sidewalk in front of the hotel. When I arrived, there was no security guard. When I got there, there was one when I got back. The reception area was small and a bit stuffy, but I didn't stay there for long so it was okay. The elevator was big enough for 4 people. The room was great, always clean and fragrant. There was a kettle and disposable items. I found the price very suitable for the quality.
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2 people find it helpful
T***g
6.3
/10
Reviewed 53 week(s) ago
The water doesn't flow. Can't take a bath. I told the receptionist to come up and they said the hot water heater and the cold water faucet were broken. The maintenance guy came but just said something fancy to make the guest sympathize. I'm pretty sure the water didn't flow all day. What can you do if you don't have water to take a bath? You can only turn on the water at the sink faucet. You take money from the guest but don't have any service. The entire hotel doesn't have a single piece of tissue. So what's the point of having a tissue box when there's no tissue. Too bad.
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7 people find it helpful
ff
firda f. r.
9.4
/10
Reviewed 54 week(s) ago
Unfortunately I didn't take any photos in the hotel, because we only stayed one night before returning to Indonesia. The hotel room was small, and the facilities needed to be upgraded. But for cleanliness and comfort, everything was perfect, worth the price. The location is also very strategic, super close to Benh Thanh Market.
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4 people find it helpful
D***g
Staycation
7.8
/10
Reviewed 56 week(s) ago
I have stayed here before so I came back but the experience was not as good as last time. Talking about the plus points first, the location is beautiful right in the center, you can walk to many delicious places and near Bui Vien. The staff is friendly and professional, both times I stayed they let me check in early without extra charge. The 2-bed room is spacious, comfortable and has a very chill street view. However, the 1-bed room is the opposite, old, ugly, the air conditioner leaks water very badly, the 1-bed room with window still has to go up 1 floor. The elevator has a very pungent and unpleasant smell to the point of nausea. I hope the hotel improves.
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2 people find it helpful
A***a
Leisure
10.0
/10
Reviewed 66 week(s) ago
The staff id very very nice, we have problem to have vietnam dong but the staff really helps us. The room is very nice 😍✨.
6 people find it helpful
Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews SCAT Hotel
Traveloka (892)
7.8
Pleasant
From 892 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.5
Meal
7.4
Location
8.1
Service and Facilites
7.5
People often mention about SCAT Hotel
All
Distance to City Center (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Surroundings (6)
Accessibility (6)
Check-in/out Time (6)
Bathroom (6)
Hotel Area (5)
Wifi (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews SCAT Hotel
Number of reviews per page
20
40
Customer reviews
TT
Tra T.
Staycation
9.7
/10
Reviewed 8 week(s) ago
The room is very clean, tidy, fully equipped. Enthusiastic staff, no negative points
See original
Find this review helpful?
P***c
Staycation
8.5
/10
Reviewed 19 week(s) ago
The staff is not very friendly, personal items are lacking. Overall, it is only suitable for the price range, not demanding.
See original
3 people find it helpful
A***y
9.1
/10
Reviewed 21 week(s) ago
The hotel staff is friendly, even though the booking was not detected by Traveloka but they still helped, even offered to move to a better hotel with a better room, but we refused because the distance is better to this hotel. Overall everything is good, the staff is friendly and very helpful, the room is clean and easy access to everywhere.
Read More
See original
Find this review helpful?
L***c
8.6
/10
Reviewed 23 week(s) ago
Parking location is inconvenient, only a security guard will come to park the car after a while. After entering, you have to wait a few minutes for the receptionist to come. The room is fragrant and clean. The air conditioner takes a long time to turn on, and the wifi cannot be accessed.
See original
2 people find it helpful
N***n
Leisure
10.0
/10
Reviewed 29 week(s) ago
Enthusiastic staff. VERY satisfied
See original
4 people find it helpful
L***e
Business
5.0
/10
Reviewed 33 week(s) ago
I booked a room at 7pm and my flight was delayed. I arrived at midnight and the receptionist said there were no rooms available, saying there were insects and cockroaches, and that I couldn't call the guests (because I was on the plane). 😀
So why couldn't I call them or send them an email or any message to notify me? There was absolutely no action to help customers find other accommodation, the service quality was so bad it couldn't be worse.
Then I wanted to ask the receptionist to send an email or anything to confirm that they canceled my room and I didn't stay (but had paid for 2 rooms in advance), but they also refused to support me, saying that the customer had to contact the app to report it. At that time, I called the hotline but checked the app and saw that support was only available until 10pm, so I could only call the hotline on T+1.
Please help me with the refund. Also consider limiting transactions with partners like this.
I really hope my sharing is useful and no one gets into a similar situation.
Read More
See original
6 people find it helpful
H***g
5.3
/10
Reviewed 34 week(s) ago
I booked a room here, checked in and paid in full on the app, but when I checked in, the hotel said the toilet was broken, the hotel rented it to another hotel to stay temporarily for 1 day, the next day when I returned to the hotel, they said the door was broken, then rented it to another hotel to stay temporarily, went out for 3 days and stayed at 2 other hotels, couldn't stay at the hotel I rented, maybe the hotel was full so they said this was broken, that was broken, it was really bad, I rented it for my friend so I was very embarrassed, I hope the hotel works more professionally.
Read More
See original
12 people find it helpful
T***n
5.3
/10
Reviewed 35 week(s) ago
As soon as we entered, the receptionist did not greet us, did not open the door for us, did not help us with our suitcases, and did not help us while we were carrying our luggage and children. The room was quite small and cramped, not very comfortable. When we checked out, the staff at the counter played games and did not say a word of thanks when we left. The experience in the room was terrible...
Read More
See original
8 people find it helpful
D
Duong
5.2
/10
Reviewed 37 week(s) ago
[English below]
After about 1 hour of traveling from the airport to the hotel, the receptionist said that the room was full even though I had booked in advance. They tried to arrange for me to go to another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh) with the following guarantees:
- Taxi fee included. However, after agreeing with the manager, we were NOT included in the taxi fee. Therefore, we had to travel 1 hour back from SCAT to K&T near the airport and pay all the expenses ourselves.
- Give me the best room type at K&T Hotel. In fact,
+ The room is quite airy with large windows
+ But the room is dark due to the inappropriate paint color, furniture and lighting system
+ The toilet cannot be locked, the door is always left ajar
+ There is only 1 mirror in the toilet
+ The toilet light is also dark, the mirror light is broken so it will be difficult for people who want to put on makeup
+ The location is relatively far from restaurants and supermarkets
+ Apart from the airy room, the only plus point is the enthusiastic security guard
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After a roughly 1-hour journey from the airport to the hotel, the receptionist informed me that there were no available rooms, despite my prior reservation. They attempted to arrange for me to stay at another hotel, K&T Hotel (307/16 Nguyen Van Troi, Ward 1, Tan Binh), with the following guarantees:
- Taxi fare covered. However, after discussing with the manager, we were NOT provided with a covered taxi fare. As a result, we had to travel an hour back from SCAT to K&T, which is closer to the airport, and pay all the costs ourselves.
- The best available room at K&T Hotel. In reality:
+ The room was quite airy with a large window.
+ However, it was dark due to the paint color, furniture, and inadequate lighting.
+ The bathroom door couldn't be locked and always remained slightly open.
+ There was only one mirror, located in the bathroom.
+ The bathroom lighting was dim, and the mirror light was broken, making it inconvenient for those who wanted to do makeup.
+ The hotel was relatively far from dining spots and supermarkets.
+ Apart from the airy room, the only positive aspect was the enthusiastic security guard.
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5 people find it helpful
N***c
8.7
/10
Reviewed 37 week(s) ago
The room is clean for 2 people, but the air conditioner is not cold, the wind is cool, the toilet cannot flush. I asked the staff but it still happened.
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4 people find it helpful
F***i
Staycation
5.9
/10
Reviewed 44 week(s) ago
The hotel is so close to everywhere. Nice spot. However, we got a room which has a lot of cockroachs.
3 people find it helpful
G***v
Leisure
5.3
/10
Reviewed 44 week(s) ago
when i went for check in , they have changed the hotel to another hotel in their connection. And that hotel was not in good location. AC was also not working well. Don’t like it overall
3 people find it helpful
V***a
Leisure
7.0
/10
Reviewed 45 week(s) ago
Shocked when we found out we were moved to another hotel, the Ruby Hotel in District 3, even though it should have been District 1. The reason was because we couldn't be contacted (we had already paid, and check-in was only at 7 pm, not too late). Other minuses at the other hotel were the male staff were unfriendly (I don't know what burdens he had in life), lots of mosquitoes in the room, and the wifi was slow. The pluses were that the transportation costs for moving hotels were paid, the bathroom had a bath up (although it wasn't used), the room service was quite good, it was close to Family Mart, Guta, Sevel, Circle K, and there were even lots of food stalls in front of the hotel.
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2 people find it helpful
T***g
Staycation
9.4
/10
Reviewed 45 week(s) ago
I stayed here in room 303 for 5 days from December 20 to December 25, 2024, and it's pretty comfortable. I arrived at the hotel pretty late (3 AM instead of 1 AM as expected), and the reception guy's still so nice and processed everything quickly for me to go to my room. The room has all the things serving basic necessities (hairdryer, TV, small refrigerator, wardrobe), along with one big bed with an enough-average window to look outside to help reducing narrow feeling. The bathroom is wide enough, no complains. Oh and the shower, I felt strange at first because the hot water poured from there is too small, I first thought it's broken somehow, but the next day I realized it takes a little bit of time to pour out normally, you can adjust the water temperature easily afterwards. So yeah, still fine. Got no complains after all. I've also read some of not-so-good comments about this hotel, but for me, it's good indeed. Recommended for people who mostly go out and just return to hotel for resting/sleeping like me, but still need some basic requirements/conditions about the place (spacious bed, shower zone, enough room view...) with affordable price.
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5 people find it helpful
NH
Nguyễn H. T.
8.8
/10
Reviewed 47 week(s) ago
ชอบที่ใกล้BTSค่ะ ไปไหนมาไหนสะดวกสป
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4 people find it helpful
N***n
8.8
/10
Reviewed 49 week(s) ago
When I arrived, I didn't know where to park my car. I asked the receptionist and found out that I parked my car on the sidewalk in front of the hotel. When I arrived, there was no security guard. When I got there, there was one when I got back. The reception area was small and a bit stuffy, but I didn't stay there for long so it was okay. The elevator was big enough for 4 people. The room was great, always clean and fragrant. There was a kettle and disposable items. I found the price very suitable for the quality.
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2 people find it helpful
T***g
6.3
/10
Reviewed 53 week(s) ago
The water doesn't flow. Can't take a bath. I told the receptionist to come up and they said the hot water heater and the cold water faucet were broken. The maintenance guy came but just said something fancy to make the guest sympathize. I'm pretty sure the water didn't flow all day. What can you do if you don't have water to take a bath? You can only turn on the water at the sink faucet. You take money from the guest but don't have any service. The entire hotel doesn't have a single piece of tissue. So what's the point of having a tissue box when there's no tissue. Too bad.
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7 people find it helpful
ff
firda f. r.
9.4
/10
Reviewed 54 week(s) ago
Unfortunately I didn't take any photos in the hotel, because we only stayed one night before returning to Indonesia. The hotel room was small, and the facilities needed to be upgraded. But for cleanliness and comfort, everything was perfect, worth the price. The location is also very strategic, super close to Benh Thanh Market.
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4 people find it helpful
D***g
Staycation
7.8
/10
Reviewed 56 week(s) ago
I have stayed here before so I came back but the experience was not as good as last time. Talking about the plus points first, the location is beautiful right in the center, you can walk to many delicious places and near Bui Vien. The staff is friendly and professional, both times I stayed they let me check in early without extra charge. The 2-bed room is spacious, comfortable and has a very chill street view. However, the 1-bed room is the opposite, old, ugly, the air conditioner leaks water very badly, the 1-bed room with window still has to go up 1 floor. The elevator has a very pungent and unpleasant smell to the point of nausea. I hope the hotel improves.
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2 people find it helpful
A***a
Leisure
10.0
/10
Reviewed 66 week(s) ago
The staff id very very nice, we have problem to have vietnam dong but the staff really helps us. The room is very nice 😍✨.
6 people find it helpful
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