Somerset Grand Hanoi

8.9
/10
Exceptional
1,049 reviews

What Guests Say About Their Stay

Andrew
10.0
/ 10
The property was clean and nice . Lots of space for families close to all the places we wanted to go to. Good customer service
Nathan
10.0
/ 10
The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again.
Johnathon
10.0
/ 10
Excellent, hospitable Hotel from the get-go. When we arrived, late, frazzled from a delayed flight we were met with a host that provided calm and a warm welcome that we really needed. The following day we soaked up Hanoi and Somerset couldn't be better located. Amazing food stalls, world class coffee and historic sites all within walking distance. A big recommend from all our family, Somerset Hotel was a big reason why we fell in love with Hanoi City, we can't wait to come back!
In the Area
See Map
49 Hai Ba Trưng, Tran Hung Dao, Hoan Kiem, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 10000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Somerset Grand Hanoi is located in area / city Trần Hưng Đạo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Somerset Grand Hanoi

49 Hai Ba Trưng, Tran Hung Dao, Hoan Kiem, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Discover More Places
Lobby Somerset Grand Hanoi
Lobby 2 Somerset Grand Hanoi

Discover More About Somerset Grand Hanoi

Location


Somerset Grand Hanoi is located in area / city Trần Hưng Đạo.

About Somerset Grand Hanoi

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Somerset Grand Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Somerset Grand Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Somerset Grand Hanoi.

All facilities in Somerset Grand Hanoi

Fitness Center Somerset Grand Hanoi
Fitness Center
Lobby Somerset Grand Hanoi
Lobby
Exterior Somerset Grand Hanoi
Exterior
Bedroom Somerset Grand Hanoi
Bedroom
Others Somerset Grand Hanoi
Others

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Family room
  • Fireplace in lobby
  • Swimming pool
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Cafe
  • Dining area

Business Facilities

  • Business facilities
  • Meeting facilities

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Somerset Grand Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***Kindly be informed that the swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024. We apologize for any inconvenience and appreciate your understanding.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***The swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Somerset Grand Hanoi
185
Number of floors in Somerset Grand Hanoi
25
Another facilities in Somerset Grand Hanoi
Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Room service

Frequently asked question in Somerset Grand Hanoi

What are available facilities at Somerset Grand Hanoi?
There are top facilites at Somerset Grand Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Grand Hanoi?
The standard check-in time at Somerset Grand Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Somerset Grand Hanoi?
Somerset Grand Hanoi is a 5.0-star hotel.
How many floors does Somerset Grand Hanoi have?
Somerset Grand Hanoi has 25 floors.
How many rooms are available at Somerset Grand Hanoi?
Somerset Grand Hanoi has 185 rooms in total.
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More Reviews from Other Guests in Somerset Grand Hanoi

Overall Ratings & Reviews Somerset Grand Hanoi

Traveloka (44)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Somerset Grand Hanoi

Number of reviews per page
20
40
Top reviews
Andrew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was clean and nice . Lots of space for families close to all the places we wanted to go to. Good customer service
Lieu
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice stay
Trung
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have stayed at this property many times and liked it very much. This last time had a near disaster event. There was very gusty wind in the pool area that blew the apparently very light aluminum chairs all over the area as people tried to get out of the pool area. One chair hit me that caused a big cut in the back of my heel. I had to buy a pair of slippers to travel home. I didn’t know if anyone else was hurt. My recommendations to the hotel management are 1) better trained staff to maintain safe conditions in the pool including the power to ask guests to get out of the pool area when the conditions are not safe and 2) replace these light aluminum chairs with heavier steel chairs to prevent them from flying in gusty wind.
Read More
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location in the Old Quarter, easy walking distance to most attractions or close enough to order a Grab if needed. Excellent facilities/space for a family stay, only negative was the smell of sewage from time to time throughout the day that would come from the bathrooms.
Johnathon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent, hospitable Hotel from the get-go. When we arrived, late, frazzled from a delayed flight we were met with a host that provided calm and a warm welcome that we really needed. The following day we soaked up Hanoi and Somerset couldn't be better located. Amazing food stalls, world class coffee and historic sites all within walking distance. A big recommend from all our family, Somerset Hotel was a big reason why we fell in love with Hanoi City, we can't wait to come back!
Read More
Stacey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our stay & to be staying on 'hotel Hilton' grounds was a surprise. The facilities are great, and we njoyed playing pool, swimming & the breakfast were alwaysfresh and plentyful. We celebrated our 20year anniversary and received a lovely bottle of wine and a beautiful card. Thanks to the staff for making us feel so welcome.
Read More
Stephen
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely team. Good facilities
LYNA
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is just ok. Pro: the family rooms are big. Kitchen/washer on the premise. Steamer/sauna room available for customers to use. Cons: Old/everything is outdated, loud noise from the pickleball facility below.
An
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front desk, door man are super
Tau Chuin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location and wonderful for large groups.
Lynne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Verified traveler
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Good location. The rooms are a bit dated but overall good place with plenty of space and great to have a washing machine. The aircon was quite smelly and probably needs cleaning
Hoang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer seẻvices, big room,
ANAND
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Pros: Large and comfortable room. Great for a family to spread out and have a baby sleep in another room. Friendly staff. Decent location with lots of eating options near by. Comfortable and functional room. Cons: The hotel and room just looked a bit dated and tatty. A bit or repainting and cleaning the bathroom tiles would help.
Read More
Alana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property is very clean, the staff are friendly and helpful. Breakfast has a good choice of food. The hotel is located close to eateries and attractions. The pool was too cold to use, but the playground, tennis court, gym and steam room were all in good condition.
Yong-Long
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Location next to Hao Lo Prison and it's walking distance to many things like train street, Hoan Kiem Lake, Ho Chi Minh Mosoleum, Imperial Citadel, temple of literature etc. if you don't mind up to 15minute walk. You can hear some stret traffic. Was particularly bad when Vietnam won the ASEAN world cup against Thailand... Obviously good if you wanted to party in the streets with the locals.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Somerset Grand Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Somerset Grand Hanoi

Traveloka (44)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Somerset Grand Hanoi

Number of reviews per page
20
40
Top reviews
Andrew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was clean and nice . Lots of space for families close to all the places we wanted to go to. Good customer service
Lieu
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice stay
Trung
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have stayed at this property many times and liked it very much. This last time had a near disaster event. There was very gusty wind in the pool area that blew the apparently very light aluminum chairs all over the area as people tried to get out of the pool area. One chair hit me that caused a big cut in the back of my heel. I had to buy a pair of slippers to travel home. I didn’t know if anyone else was hurt. My recommendations to the hotel management are 1) better trained staff to maintain safe conditions in the pool including the power to ask guests to get out of the pool area when the conditions are not safe and 2) replace these light aluminum chairs with heavier steel chairs to prevent them from flying in gusty wind.
Read More
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location in the Old Quarter, easy walking distance to most attractions or close enough to order a Grab if needed. Excellent facilities/space for a family stay, only negative was the smell of sewage from time to time throughout the day that would come from the bathrooms.
Johnathon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent, hospitable Hotel from the get-go. When we arrived, late, frazzled from a delayed flight we were met with a host that provided calm and a warm welcome that we really needed. The following day we soaked up Hanoi and Somerset couldn't be better located. Amazing food stalls, world class coffee and historic sites all within walking distance. A big recommend from all our family, Somerset Hotel was a big reason why we fell in love with Hanoi City, we can't wait to come back!
Read More
Stacey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our stay & to be staying on 'hotel Hilton' grounds was a surprise. The facilities are great, and we njoyed playing pool, swimming & the breakfast were alwaysfresh and plentyful. We celebrated our 20year anniversary and received a lovely bottle of wine and a beautiful card. Thanks to the staff for making us feel so welcome.
Read More
Stephen
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely team. Good facilities
LYNA
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is just ok. Pro: the family rooms are big. Kitchen/washer on the premise. Steamer/sauna room available for customers to use. Cons: Old/everything is outdated, loud noise from the pickleball facility below.
An
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front desk, door man are super
Tau Chuin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location and wonderful for large groups.
Lynne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Verified traveler
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Good location. The rooms are a bit dated but overall good place with plenty of space and great to have a washing machine. The aircon was quite smelly and probably needs cleaning
Hoang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
Denise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great customer seẻvices, big room,
ANAND
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Pros: Large and comfortable room. Great for a family to spread out and have a baby sleep in another room. Friendly staff. Decent location with lots of eating options near by. Comfortable and functional room. Cons: The hotel and room just looked a bit dated and tatty. A bit or repainting and cleaning the bathroom tiles would help.
Read More
Alana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property is very clean, the staff are friendly and helpful. Breakfast has a good choice of food. The hotel is located close to eateries and attractions. The pool was too cold to use, but the playground, tennis court, gym and steam room were all in good condition.
Yong-Long
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Location next to Hao Lo Prison and it's walking distance to many things like train street, Hoan Kiem Lake, Ho Chi Minh Mosoleum, Imperial Citadel, temple of literature etc. if you don't mind up to 15minute walk. You can hear some stret traffic. Was particularly bad when Vietnam won the ASEAN world cup against Thailand... Obviously good if you wanted to party in the streets with the locals.
Read More
Number of reviews per page
20
40