Super Candle Hotel

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8.8
/10
Very Good
684 reviews

What Guests Say About Their Stay

Le Thi T. V.

9.7
/ 10
Staff were friendly and enthusiastic. The room is spacious and clean. If I have the opportunity to return to Hanoi, I will continue to choose to stay here and recommend it to my friends to experience.
See original

NGUYEN T. H. O. N.

9.1
/ 10
The hotel is very beautiful and the staff is very enthusiastic, the food is good, the drinks are delicious, the hotel and rooms are very spacious and comfortable.
See original

Phan T. H. T.

8.5
/ 10
A nice cozy hotel in a small street in Hanoi, I like Japanese hotels like this.
See original

Pascale

10.0
/ 10
I felt like I was a princess in a palace . The room are modernized, large and the amenities were insane :Sauna ,gym and pool were included with my stay. Breakfast was amazing. No complaints whatsoever.

Donnie

10.0
/ 10
I'm glad I take this hotel this hotel was so clean and luxurious. The staff members were so polite and professional. I would definitely recommend this to all my family and friends
In the Area
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287 Doi Can, Lieu Giai, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Super Candle Hotel is a good choice when you are visiting Liễu Giai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Super Candle Hotel

287 Doi Can, Lieu Giai, Ba Dinh, Hanoi, Vietnam, 100000
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Lobby Super Candle Hotel
Exterior 2 Super Candle Hotel

Discover More About Super Candle Hotel

Discover Your Perfect Stay at Super Candle Hotel in Hanoi

Welcome to Super Candle Hotel, your premier destination for an unforgettable experience in the heart of Hanoi, Vietnam. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, Super Candle Hotel is dedicated to providing a memorable stay with its well-appointed rooms, excellent facilities, and prime location. Room rates at Super Candle Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Super Candle Hotel Location

Super Candle Hotel is ideally situated in the vibrant Ba Dinh District, a central and historically rich area of Hanoi. Located at 287 Đội Cấn, Liễu Giai, Quận Ba Đình, Hà Nội, Việt Nam, 100000, our hotel offers easy access to the city's most significant landmarks and business centers. We are approximately a 45-minute drive from Noi Bai International Airport (HAN), and conveniently positioned near major public transportation routes, making your travel around the city effortless. The atmosphere surrounding Super Candle Hotel is one of refined elegance and accessibility, placing you within reach of cultural treasures and modern conveniences. You'll find yourself close to iconic sites such as the Ho Chi Minh Mausoleum and the Temple of Literature, offering a truly immersive Hanoi experience.

Super Candle Hotel Facilities & Services

Facilities for guests at Super Candle Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience:
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access throughout the hotel.
  • On-site Restaurant:

    Savor delicious local and international cuisine without leaving the hotel.
  • Bar/Lounge:

    Unwind with a refreshing drink in our stylish bar.
  • Fitness Center:

    Maintain your workout routine with our well-equipped gym. (Operating hours: 6:00 AM - 10:00 PM, complimentary)
  • Outdoor Swimming Pool:

    Relax and take a dip in our refreshing pool. (Operating hours: 7:00 AM - 7:00 PM, complimentary)
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages. (Operating hours: 9:00 AM - 9:00 PM, charges apply starting from PHP 1,500)
  • Business Center:

    For our business travelers, we offer essential services and meeting facilities. (Charges may apply)
  • Concierge Services:

    Our knowledgeable concierge can assist with tour bookings and local recommendations.
  • Luggage Storage:

    Secure storage is available for your convenience.
  • Free Parking:

    Ample parking space is available for guests with private vehicles.

Super Candle Hotel Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Super Candle Hotel. We offer rooms that provide comfort, style, and essential amenities for a restful stay.
  • Deluxe Room:

    Available with a City View or Garden View. Non-smoking. Some rooms feature a bathtub.
  • Superior Room:

    Offering comfortable bedding and modern amenities. Available with a City View. Non-smoking.
  • Executive Suite:

    A spacious option with enhanced amenities and a separate living area. Available with a City View. Non-smoking. Features a bathtub.
  • Family Room:

    Ideal for families traveling together, offering ample space and comfort. Available with a City View. Non-smoking.
We do not currently offer pet-friendly rooms.

Super Candle Hotel Dining & Restaurants

Super Candle Hotel invites you to embark on a culinary journey with our exquisite dining options. Our on-site establishments are crafted to provide a delightful gastronomic experience for every palate.
  • The Candlelight Restaurant:

    Our main dining venue, offering a breakfast buffet from 6:30 AM to 10:00 AM (estimated price per person: PHP 450) and an à la carte menu for lunch and dinner. Specializing in authentic Vietnamese cuisine with a selection of international dishes. (Lunch: 11:30 AM - 2:00 PM, Dinner: 6:00 PM - 10:00 PM)
  • The Golden Hour Bar:

    Located on the rooftop, this bar offers stunning city views and a selection of cocktails, wines, and light snacks. (Operating hours: 5:00 PM - 11:00 PM, estimated price per person for drinks and snacks: PHP 600)

Super Candle Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Hanoi with these nearby attractions and activities, all easily accessible from Super Candle Hotel.
  • Ho Chi Minh Mausoleum:

    A significant historical site and a place of reverence.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture.
  • Hoan Kiem Lake and Ngoc Son Temple:

    A picturesque lake in the city center, perfect for a leisurely stroll.
  • Vietnam Museum of Ethnology:

    Explore the diverse cultures of Vietnam's ethnic groups.
  • Hanoi Old Quarter:

    Wander through the bustling streets, discover local crafts, and savor street food.
If you are looking for other activities around Super Candle Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Super Candle Hotel from the Airport

Navigating your way to Super Candle Hotel from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. Understanding how to get to Super Candle Hotel ensures a smooth start to your trip.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This service can be pre-booked through Traveloka or directly with the hotel. (Estimated price: PHP 1,200 - PHP 1,500)
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the meter is used or a coupon is purchased for a fixed rate. (Estimated price: PHP 500 - PHP 700)
  • Ride-hailing Services:

    You can book a ride through popular ride-hailing apps for a convenient and often cost-effective option. (Estimated price: PHP 400 - PHP 600)
  • Airport Buses:

    Several public bus routes operate from the airport to various points in the city, including those near Super Candle Hotel. This is a budget-friendly option. (Estimated price: PHP 30 - PHP 50)
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Super Candle Hotel

Super Candle Hotel stands out as an exceptional choice for your Hanoi getaway, offering a perfect blend of comfort, convenience, and value. We are committed to providing an outstanding guest experience, making your stay with us truly memorable.
  • Prime Location:

    Situated in the heart of the Ba Dinh District, offering easy access to major attractions and business hubs.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, spa, and on-site dining options.
  • Exceptional Service:

    Our friendly and professional staff are dedicated to ensuring your needs are met.
  • Great Value:

    Competitive pricing and special offers make Super Candle Hotel an attractive option.
Discover the best Room availability at Super Candle Hotel and start planning your trip today. For seamless Booking Super Candle Hotel, we recommend using Traveloka.

Ready to experience the best of Hanoi? Book budget hotels in Hanoi with ease and find the perfect place to stay. And to make your journey even more convenient, Easily book domestic and international flights at low prices.

All facilities in Super Candle Hotel

Swimming Pool Super Candle Hotel
Swimming Pool
Functional Hall Super Candle Hotel
Functional Hall
Common Space Super Candle Hotel
Common Space
Lobby Super Candle Hotel
Lobby
Accommodation Services Super Candle Hotel
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Indoor pool
  • Massage
  • Sauna
  • Spa

Food and Drinks

  • Buffet breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Super Candle Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

CHILD POLICY:
Children 12 years old above have to use Extrabed, pay directly at Hotel. Extrabed is not apply for Standard Room.
Extra breakfast for children (from 06-under 12 years) is 185,000VND. This fee have to pay directly in hotel.

Additional Policy

CHILD POLICY:
Extra breakfast for children (from 06-under 12 years) is 185,000VND. This fee have to pay directly in hotel. Trẻ em từ 06 đến dưới 12 tuổi phụ phí ăn sáng là 150,000VNĐ. Phí này sẽ thanh toán trực tiếp tại khách sạn // Trẻ em từ 06 đến dưới 12 tuổi phụ phí ăn sáng là 150,000VNĐ. Phí này sẽ thanh toán trực tiếp tại khách sạn.
Children 12 years old above have to use Extrabed // Trẻ em từ 12 tuổi trở lên phải sử dụng thêm Extrabed.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Super Candle Hotel
140
Number of floors in Super Candle Hotel
19
Another facilities in Super Candle Hotel
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Super Candle Hotel

What are available facilities at Super Candle Hotel?
There are top facilites at Super Candle Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Super Candle Hotel?
The standard check-in time at Super Candle Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Super Candle Hotel provide breakfast?
Yes, Super Candle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Super Candle Hotel?
Super Candle Hotel is a 4.0-star hotel.
How many floors does Super Candle Hotel have?
Super Candle Hotel has 19 floors.
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More Reviews from Other Guests in Super Candle Hotel

Overall Ratings & Reviews Super Candle Hotel

Traveloka (105)
Other sources (579)
8.8
Very Good
From 579 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Super Candle Hotel

Number of reviews per page
20
40
Top reviews
Pascale
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I felt like I was a princess in a palace . The room are modernized, large and the amenities were insane :Sauna ,gym and pool were included with my stay. Breakfast was amazing. No complaints whatsoever.
Donnie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I'm glad I take this hotel this hotel was so clean and luxurious. The staff members were so polite and professional. I would definitely recommend this to all my family and friends
Kaori
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice breakfirst. Noce staffs. The cleaning staff is good (As you stay longer, it get more clean). Spa is also nice. If the cost is same, I recomend this hotel (maybe best at Hanoi.)
Kaori
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room is really good. I've stayed 1705,1706,1707. All was good, but I'm afraid that someone who've used 1707 have dart the livingroom's floor and it's still left. And we also need detargent and sponge. Also, freestanding laundry hanger is useful when we stay longer. Otherwise, I think this hotel is really good in many aspects. All sataffs are really good, too. Also, please think about add bun to restrant ^^.
Read More
Niamh
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very dated hotel. Not worth the price
HYUN KIL
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.
Kwan Cheung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Clean and spacious room but water at bath tub or shower is only lukewarm, which is disappointing.
Mahesh
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well kept room however, was dated and a bit old. Needs some TLC. Good location.
Parthiv
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good size apartment. Neat and clean. One of the bathroom had a smell
Juan
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure. Very friendly and helpful reception and restaurant staff. Good job, everybody
Juan
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very friendly staff at reception and the restaurant. Clean ample rooms. Largely well equipped, however, poor western news programming - no BBC or CNN although listed in the TV brochure. Excellent restaurant menu and service. The only drawback is the area; very busy, smelly hard to walk, practically no sidewalks and unbelievable traffic. Must get picked up and dropped off at the hotel, however, Reception staff will help with that too!!
Read More
Loan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.
Read More
Natalya Tali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Professional and friendly staff, good amenities. It’s not in the best neighborhood. Have to take taxi everywhere.
Aidan C
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We love the Japanese food nearby.... We actually became locals and would go everyday for lunch or dinner. The hotel itself is unforgettable expierence from reasonably priced massages to great atmosphere, the staff is also amazing at speaking English I can not wait Togo back
TAKUO
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Although it was a late night check in,they handled it politely. Thank you very much.
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

This was our last stop as part of a three week holiday and we found this hotel to be conveniently situated, very comfortable and clean. The staff were friendly and helpful. We also booked spa treatments and I had the best facial treatment that I have ever had! A great experience!
Megan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The hotel is nice, spacious rooms. Neighborhood is not very walkable.
To-Nhu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice and spacious rooms
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

It was fantastic for us to have a large space (2 bed apartment) in the middle of our Vietnam trip. The hotel felt a little outdated though and the main bathroom flooded into the hallway and the poor hotel staff was on her hands and knees with me trying to mop up! It felt like the drain in the bathroom was uphill rather than down.... Location was fine for walking but tours would not pick us up due to not being in the old quarter, travellers beware! Local shops meant we could easily access food and the staff were very helpful.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Super Candle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Super Candle Hotel

Traveloka (105)
Other sources (579)
8.8
Very Good
From 579 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Super Candle Hotel

Number of reviews per page
20
40
Top reviews
Pascale
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I felt like I was a princess in a palace . The room are modernized, large and the amenities were insane :Sauna ,gym and pool were included with my stay. Breakfast was amazing. No complaints whatsoever.
Donnie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I'm glad I take this hotel this hotel was so clean and luxurious. The staff members were so polite and professional. I would definitely recommend this to all my family and friends
Kaori
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice breakfirst. Noce staffs. The cleaning staff is good (As you stay longer, it get more clean). Spa is also nice. If the cost is same, I recomend this hotel (maybe best at Hanoi.)
Kaori
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room is really good. I've stayed 1705,1706,1707. All was good, but I'm afraid that someone who've used 1707 have dart the livingroom's floor and it's still left. And we also need detargent and sponge. Also, freestanding laundry hanger is useful when we stay longer. Otherwise, I think this hotel is really good in many aspects. All sataffs are really good, too. Also, please think about add bun to restrant ^^.
Read More
Niamh
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very dated hotel. Not worth the price
HYUN KIL
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.
Kwan Cheung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Clean and spacious room but water at bath tub or shower is only lukewarm, which is disappointing.
Mahesh
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well kept room however, was dated and a bit old. Needs some TLC. Good location.
Parthiv
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good size apartment. Neat and clean. One of the bathroom had a smell
Juan
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure. Very friendly and helpful reception and restaurant staff. Good job, everybody
Juan
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very friendly staff at reception and the restaurant. Clean ample rooms. Largely well equipped, however, poor western news programming - no BBC or CNN although listed in the TV brochure. Excellent restaurant menu and service. The only drawback is the area; very busy, smelly hard to walk, practically no sidewalks and unbelievable traffic. Must get picked up and dropped off at the hotel, however, Reception staff will help with that too!!
Read More
Loan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.
Read More
Natalya Tali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Professional and friendly staff, good amenities. It’s not in the best neighborhood. Have to take taxi everywhere.
Aidan C
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We love the Japanese food nearby.... We actually became locals and would go everyday for lunch or dinner. The hotel itself is unforgettable expierence from reasonably priced massages to great atmosphere, the staff is also amazing at speaking English I can not wait Togo back
TAKUO
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Although it was a late night check in,they handled it politely. Thank you very much.
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

This was our last stop as part of a three week holiday and we found this hotel to be conveniently situated, very comfortable and clean. The staff were friendly and helpful. We also booked spa treatments and I had the best facial treatment that I have ever had! A great experience!
Megan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The hotel is nice, spacious rooms. Neighborhood is not very walkable.
To-Nhu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice and spacious rooms
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

It was fantastic for us to have a large space (2 bed apartment) in the middle of our Vietnam trip. The hotel felt a little outdated though and the main bathroom flooded into the hallway and the poor hotel staff was on her hands and knees with me trying to mop up! It felt like the drain in the bathroom was uphill rather than down.... Location was fine for walking but tours would not pick us up due to not being in the old quarter, travellers beware! Local shops meant we could easily access food and the staff were very helpful.
Read More
Number of reviews per page
20
40