Thang Loi Hotel

Hotels
8.0
/10
Very Good
116 reviews

What Guests Say About Their Stay

Nguyen T. L.
8.8
/ 10
Great view, reasonable price, air conditioning is a bit weak, if it's too hot you can borrow a fan from the reception.
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Dat
10.0
/ 10
Quite a nice location (on the shore of a great lake). Very customer oriented staff. old but well kept hotel
In the Area
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200 Yen Phu Street, Yen Phu Ward, Tay Ho District, Hanoi, Vietnam, 100000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Thang Loi Hotel is a good choice when you are visiting Yen Phu Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Thang Loi Hotel

200 Yen Phu Street, Yen Phu Ward, Tay Ho District, Hanoi, Vietnam, 100000
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Thang Loi Hotel Rates per Night

Planning your stay at Thang Loi Hotel? Understanding the hotel rates is key to a smooth trip. Thang Loi Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Thang Loi Hotel hotel rates? Traveloka is your go-to source for the most up-to-date pricing and special offers.

Thang Loi Hotel Location & Address

Finding your way to Thang Loi Hotel is easy! Thang Loi Hotel is located at Số 200 Yên Phụ, Yên Phụ, Tây Hồ, Hà Nội, Việt Nam, 100000. It's situated in the Tay Ho District area of Hanoi, known for its beautiful lakeside views and vibrant expat community. The hotel is approximately 6 km from the city center.

How to go to Thang Loi Hotel from Airport

Getting from Noi Bai International Airport (HAN) to Thang Loi Hotel is straightforward. Here's a breakdown of your options for hotel transfer from airport to hotel:

  • Taxi (most direct): Taxis are readily available outside the airport. The ride to Thang Loi Hotel takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab are available at the airport. This is a convenient and often cost-effective option.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Thang Loi Hotel directly to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance to avoid potential taxi scams and ensure a smooth arrival.

Thang Loi Hotel Reviews & Summary

Wondering what other travelers think about Thang Loi Hotel? Hotel reviews often highlight the hotel's excellent service and prime location. Guests frequently praise the comfortable rooms and the friendly staff, making it a popular choice for both business and leisure travelers.

A standout feature is the hotel's rooftop bar, offering stunning views of West Lake. One guest raved, "The staff was incredibly helpful, and the location was perfect for exploring the Tay Ho district. I'd definitely stay here again!"

Thang Loi Hotel Room Types Available

Thang Loi Hotel offers a variety of hotel room type to suit different needs. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements. Here's a look at the different hotel bedroom types available:

  • Deluxe Room: Comfortable and well-appointed, often with city views.
  • Superior Room: A step up in space and amenities, sometimes with a balcony.
  • Suite: Offering more space, a separate living area, and premium amenities.
  • Family Room: Designed to accommodate families, with multiple beds or connecting rooms.

Please note: Always check with the hotel regarding pet-friendly policies and any associated charges or requirements.

Hotel Facilities in Thang Loi Hotel

Thang Loi Hotel provides a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a list of the hotel facilities:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay in shape with a fully equipped gym.
  • Spa: Indulge in a massage or other treatments.
  • Restaurant: Dine on-site at the hotel's restaurant.
  • Business Center: For business travelers, a business center is available.

Operating hours and extra fees may vary, so it's best to inquire directly with the hotel.

Hotel Buffet or Restaurant/Cafe in Thang Loi Hotel

Dining at Thang Loi Hotel is a delightful experience, with options to satisfy every palate. The hotel offers a variety of hotel buffet and dining options to cater to your culinary desires.

  • Restaurant Name: Offers a diverse menu with both local and international dishes.
    • Cuisine: Vietnamese and International
    • Buffet Info: Buffet breakfast is available daily.
    • Price per person: ₱300
    • Opening Hours: 6:00 AM - 10:00 PM
  • Cafe Name: Serves coffee, pastries, and light meals.
    • Cuisine: Cafe fare
    • Price per person: ₱150
    • Opening Hours: 7:00 AM - 9:00 PM

Signature dishes and special offers are often available, so be sure to ask the staff for recommendations.

Thang Loi Hotel Airport pickups and How to Book

For a hassle-free arrival, Thang Loi Hotel offers hotels with airport shuttle services. This is a convenient way to get from Noi Bai International Airport (HAN) to the hotel.

To book an airport pick-up:

  • Contact the hotel directly: You can usually arrange a pick-up by contacting the hotel via phone or email.
  • Provide your flight details: Be sure to provide your flight number, arrival time, and the number of passengers.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Tay Ho District is easy with access to public transportation. Here's information on nearby MRT and bus stops:

  • Nearest Bus Stop: The nearest bus stop is located on Lac Long Quan Street, approximately a 5-minute walk from the hotel.
  • Public Transport Card: You can purchase a Hanoi public transport card at the bus station or convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and places to visit near Thang Loi Hotel? Tay Ho District offers a variety of attractions for families and kids. Here are some nearby sightseeing places:

  • West Lake: Enjoy a leisurely walk or bike ride around the scenic West Lake. (Free)
  • Tran Quoc Pagoda: Visit Hanoi's oldest pagoda, located on a small island in West Lake. (Free)
  • Ho Chi Minh Mausoleum: Pay your respects at the mausoleum of Ho Chi Minh. (Free, but closed on Mondays and Fridays)
  • Vietnam Museum of Ethnology: Explore the diverse cultures of Vietnam. (Entry fee: ₱100)
  • Water Puppet Theatre: Experience a traditional Vietnamese art form. (Entry fee: ₱200)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Thang Loi Hotel (Tay Ho District)

Exploring the local food scene near Thang Loi Hotel is a must! Here are some nearby dining options:

  • Cafes/ Restaurants:
    • The Hanoi Social Club: A popular spot for Western-style food and coffee.
    • Pizza 4P's: Enjoy delicious, wood-fired pizzas.
    • Green Tangerine: Offers a blend of French and Vietnamese cuisine.
  • Local Street Food:
    • Pho: A classic Vietnamese noodle soup.
    • Banh Mi: A Vietnamese sandwich with various fillings.
    • Bun Cha: Grilled pork with vermicelli noodles.
    • Goi Cuon: Fresh spring rolls.
    • Banh Xeo: Crispy Vietnamese pancakes.

Shopping places near Thang Loi Hotel (Tay Ho District)

If you're looking for shopping places near Thang Loi Hotel, you'll find a variety of options in the broader Hanoi area. Here are some nearby shopping mall near hotel:

  • Lotte Mall Tay Ho: A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Aeon Mall Long Bien: Another large shopping mall with a wide selection of shops and dining options.
  • Hang Gai Street: Known for its silk shops and tailor shops.

Other Places to Stay Near Thang Loi Hotel

If you're looking for other places to stay near Thang Loi Hotel, Tay Ho District offers a range of accommodations. Here are some options:

  • Luxury/5-6 Star Hotels Nearby:
    • InterContinental Hanoi Westlake: A luxurious hotel with stunning lake views.
    • Sheraton Hanoi Hotel: Offers modern rooms and excellent amenities.
    • Pan Pacific Hanoi: A stylish hotel with a rooftop pool.

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Fraser Suites Hanoi: Offers serviced apartments with hotel amenities.
    • Somerset West Lake Hanoi: Another serviced apartment option with a great location.
    • Hanoi Daewoo Hotel: A well-known hotel with a range of facilities.

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Hanoi Emerald Waters Hotel & Spa: A comfortable hotel with a spa.
    • Hanoi La Castela Hotel: Offers a convenient location and good value.
    • Golden Lotus Luxury Hotel: A well-regarded hotel with a range of amenities.

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Thang Loi Hotel? Finding hotel availability and making reservations is easy with Traveloka. You can quickly check room booking options and secure your stay with just a few clicks.

Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

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All facilities in Thang Loi Hotel

Bar, Cafe and Lounge Thang Loi Hotel
Bar, Cafe and Lounge
Swimming Pool Thang Loi Hotel
Swimming Pool
Fitness Center Thang Loi Hotel
Fitness Center
Functional Hall Thang Loi Hotel
Functional Hall
Lobby Thang Loi Hotel
Lobby

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Sports and Recreations

  • Mini golf
  • Outdoor tennis court

Connectivity

  • LAN Internet

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Thang Loi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.

Additional Policy

Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
Hotel's pool will be closed temporarily for maintenance from November 5, 2024 to March 31, 2025. Bể bơi khách sạn đóng cửa giai đoạn 1 Nov to 31 Mar để bảo trì

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Thang Loi Hotel
175
Number of floors in Thang Loi Hotel
3
Another facilities in Thang Loi Hotel
24-hour room service, Breakfast restaurant, Room service, WiFi in public area, Cable TV

Frequently asked question in Thang Loi Hotel

What are available facilities at Thang Loi Hotel?
There are top facilites at Thang Loi Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Thang Loi Hotel?
The standard check-in time at Thang Loi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Thang Loi Hotel provide breakfast?
Yes, Thang Loi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Thang Loi Hotel?
Thang Loi Hotel is a 4.0-star hotel.
How many floors does Thang Loi Hotel have?
Thang Loi Hotel has 3 floors.
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More Reviews from Other Guests in Thang Loi Hotel

Overall Ratings & Reviews Thang Loi Hotel

Traveloka (107)
Other sources (9)
8.1
Very Good
From 107 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.7

Service and Facilites

7.5

People often mention about Thang Loi Hotel
All
Staff Friendliness (4)
Distance to City Center (3)
Accessibility (3)
Ambiance (3)
Surroundings (2)
Family Friendly (2)
Wifi (2)
Activity Option (2)
Check-in/out Time (2)
Room Space (2)
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Most Recent
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Preferences
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Traveler Reviews Thang Loi Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel campus landscape is wonderful 👌👌👌
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H***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
Bad room service! Arguing with a guest just because of the remote control! Disrespecting the guest's opinion. Wasting the guest's time for something unnecessary!
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T***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel is in a very nice location but the facilities are not upgraded, if the room amenities were more modern it would attract more people to stay here.
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Hoang A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
4-star standard hotel with West Lake view, has deteriorated and is old due to time, however the equipment is still in good condition.
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LE THI H.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 28 week(s) ago
I arrived late to check in, around 10pm. Because I didn't know the hotel didn't have an elevator, I took a room on the 3rd floor with a lake view. The receptionist showed me where to find an empty parking space and then went to the room. They didn't give me any instructions on where the room was, I had to find it myself, I called for a long time before I found a housekeeping staff, I told her because I had a lot of stuff and was tired, I wanted to change to a room on the 1st floor because there was no elevator so I couldn't go to the 3rd floor. She replied: I don't know, you have to go change the room yourself and she didn't do anything to help or guide the guests. Not a good experience at all.
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1 people find it helpful
Lai D. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
My family arrived 2 hours earlier than the regulation, however, the receptionist still created conditions for early check-in because there was a vacant room. The food at the restaurant was reasonably priced although not very rich. The room was old but quite fully equipped, however, because the hotel is located by the lake, there were quite a lot of mosquitoes this season.
Read More
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2 people find it helpful
Đinh V. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
spacious and airy
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Á***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Great location. Located on the water of West Lake. Beautiful view.
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Ferry
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 46 week(s) ago
This old hotel with lake view. With that price? Yeah, its worth bro.
1 people find it helpful
H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 47 week(s) ago
Old hotel but clean, when I asked the staff to check the broken door, the staff tried to argue. Later when they realized they were wrong, they left, not letting the maintenance department or changing rooms. About the service, I give it 2/10!
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1 people find it helpful
Dang T. T. H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 54 week(s) ago
TL is really rundown now and not worth the booking price. The cleaning is also not clean, the 2 corners of the mattress on the head are still covered with a lot of dust (like it hasn't been cleaned for a long time). Maybe because it's been too long, the facilities are seriously degraded. If you don't say it, no one will know it's a hotel. I've never had to write a review about a hotel like this.
Read More
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P***k
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
Very old hotel, never invested in renovations. Reception, restaurant, and maid staff all unprofessional for me. I live my life in hotels, but even a hostel is more professional than that. Good is the place directly at the West Lake, very quiet and big room and low price.
1 people find it helpful
Kazi A.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 80 week(s) ago
The hotel claiming themselves as 4 ⭐ but I think it must not be 4 ⭐ rather than 3 ⭐ only. They should renovate, keep clean and modern.
Find this review helpful?
Tran T. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 104 week(s) ago
The space is great but the operating management unit does not exploit it. Waste of Space West Lake is very beautiful.
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1 people find it helpful
Accommodation's Reply
13 Dec 2023
Hello Sir/Madam, First of all, on behalf of the Hotel Management Board and all staff of Thang Loi Hotel, we would like to thank you for trusting in choosing and using our services. We are very honored to welcome you and hope that you have a comfortable and happy stay at Thang Loi Hotel. Thank you and see you again ! Thang Loi Hotel
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Hằng N.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 110 week(s) ago
The hotel is too old and gloomy to use the services inside the hotel
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3 people find it helpful
Accommodation's Reply
31 Oct 2023
Dear Valued Customers Thank you for choosing Thang Loi Hotel as your place of stay, and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers, however due to a few reasons you still do not feel satisfied with the hotel's services. We will try to fix it and also sincerely apologize to you for these imperfect experiences. We hope to welcome you back in the near future to enjoy better services. Best regards, Hotel Management Board
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Ngọc B.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 111 week(s) ago
Phòng tối, ẩm mốc không ở được phải đổi khách sạn. Muốn lui phòng mà không được.
2 people find it helpful
Accommodation's Reply
31 Oct 2023
Dear Valued Customers Thank you for choosing Thang Loi Hotel as your place of stay, and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers, however due to a few reasons you still do not feel satisfied with the hotel's services. We will try to fix it and also sincerely apologize to you for these imperfect experiences. We hope to welcome you back in the near future to enjoy better services. Best regards, Hotel Management Board
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See original
vothanhthu vothanhthu
icon-origin-TRAVELOKA
6.0
/10
Reviewed 115 week(s) ago
Ẩm mốc và có mùi. Tông hợp trải nghiệm tệ
3 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Valued Customers Thank you for choosing Thang Loi Hotel as your place of stay, and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers, however due to a few reasons you still do not feel satisfied with the hotel's services. We will try to fix it and also sincerely apologize to you for these imperfect experiences. We hope to welcome you back in the near future to enjoy better services. Best regards, Thang Loi Hotel Management Board
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See original
Nguyen Le Hoang Anh
icon-origin-TRAVELOKA
8.7
/10
Reviewed 133 week(s) ago
This hotel location is really great, right by the Lake. Has great view but the interior is very old for a 4 stars hotel. The food is not bad but there was only a few choices Pho or bread and eggs.
2 people find it helpful
Accommodation's Reply
06 May 2023
Dear Mr Hoang The Anh, Greetings from Thang Loi Hotel Thank you for having chosen us as your vacation destination. We would like to extend our gratitude for giving your time to share your experience in our hotel. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Cordially, Thang Loi Hotel Management Team
Profile Picture
Nguyen T. L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 228 week(s) ago
Great view, reasonable price, air conditioning is a bit weak, if it's too hot you can borrow a fan from the reception.
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Mr Bac
icon-origin-TRAVELOKA
6.5
/10
Reviewed 308 week(s) ago
Issue of VAT invoices, already reflected. Pending, waiting for 14 days is too long.
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Number of reviews per page
20
40

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Lobby 4 Thang Loi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Thang Loi Hotel

Traveloka (107)
Other sources (9)
8.1
Very Good
From 107 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.7

Service and Facilites

7.5

People often mention about Thang Loi Hotel
All
Staff Friendliness (4)
Distance to City Center (3)
Accessibility (3)
Ambiance (3)
Surroundings (2)
Family Friendly (2)
Wifi (2)
Activity Option (2)
Check-in/out Time (2)
Room Space (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Thang Loi Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel campus landscape is wonderful 👌👌👌
Translated by Google Icon
See original
Find this review helpful?
H***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
Bad room service! Arguing with a guest just because of the remote control! Disrespecting the guest's opinion. Wasting the guest's time for something unnecessary!
Translated by Google Icon
See original
Find this review helpful?
T***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel is in a very nice location but the facilities are not upgraded, if the room amenities were more modern it would attract more people to stay here.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Hoang A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
4-star standard hotel with West Lake view, has deteriorated and is old due to time, however the equipment is still in good condition.
Translated by Google Icon
See original
Find this review helpful?
LE THI H.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 28 week(s) ago
I arrived late to check in, around 10pm. Because I didn't know the hotel didn't have an elevator, I took a room on the 3rd floor with a lake view. The receptionist showed me where to find an empty parking space and then went to the room. They didn't give me any instructions on where the room was, I had to find it myself, I called for a long time before I found a housekeeping staff, I told her because I had a lot of stuff and was tired, I wanted to change to a room on the 1st floor because there was no elevator so I couldn't go to the 3rd floor. She replied: I don't know, you have to go change the room yourself and she didn't do anything to help or guide the guests. Not a good experience at all.
Read More
Translated by Google Icon
See original
1 people find it helpful
Lai D. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
My family arrived 2 hours earlier than the regulation, however, the receptionist still created conditions for early check-in because there was a vacant room. The food at the restaurant was reasonably priced although not very rich. The room was old but quite fully equipped, however, because the hotel is located by the lake, there were quite a lot of mosquitoes this season.
Read More
Translated by Google Icon
See original
2 people find it helpful
Đinh V. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
spacious and airy
Translated by Google Icon
See original
Find this review helpful?
Á***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Great location. Located on the water of West Lake. Beautiful view.
Translated by Google Icon
See original
Find this review helpful?
Ferry
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 46 week(s) ago
This old hotel with lake view. With that price? Yeah, its worth bro.
1 people find it helpful
H***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 47 week(s) ago
Old hotel but clean, when I asked the staff to check the broken door, the staff tried to argue. Later when they realized they were wrong, they left, not letting the maintenance department or changing rooms. About the service, I give it 2/10!
Translated by Google Icon
See original
1 people find it helpful
Dang T. T. H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 54 week(s) ago
TL is really rundown now and not worth the booking price. The cleaning is also not clean, the 2 corners of the mattress on the head are still covered with a lot of dust (like it hasn't been cleaned for a long time). Maybe because it's been too long, the facilities are seriously degraded. If you don't say it, no one will know it's a hotel. I've never had to write a review about a hotel like this.
Read More
Translated by Google Icon
See original
Find this review helpful?
P***k
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
Very old hotel, never invested in renovations. Reception, restaurant, and maid staff all unprofessional for me. I live my life in hotels, but even a hostel is more professional than that. Good is the place directly at the West Lake, very quiet and big room and low price.
1 people find it helpful
Kazi A.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 80 week(s) ago
The hotel claiming themselves as 4 ⭐ but I think it must not be 4 ⭐ rather than 3 ⭐ only. They should renovate, keep clean and modern.
Find this review helpful?
Tran T. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 104 week(s) ago
The space is great but the operating management unit does not exploit it. Waste of Space West Lake is very beautiful.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Dec 2023
Hello Sir/Madam, First of all, on behalf of the Hotel Management Board and all staff of Thang Loi Hotel, we would like to thank you for trusting in choosing and using our services. We are very honored to welcome you and hope that you have a comfortable and happy stay at Thang Loi Hotel. Thank you and see you again ! Thang Loi Hotel
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Hằng N.
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4.8
/10
Reviewed 110 week(s) ago
The hotel is too old and gloomy to use the services inside the hotel
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3 people find it helpful
Accommodation's Reply
31 Oct 2023
Dear Valued Customers Thank you for choosing Thang Loi Hotel as your place of stay, and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers, however due to a few reasons you still do not feel satisfied with the hotel's services. We will try to fix it and also sincerely apologize to you for these imperfect experiences. We hope to welcome you back in the near future to enjoy better services. Best regards, Hotel Management Board
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Ngọc B.
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5.2
/10
Reviewed 111 week(s) ago
Phòng tối, ẩm mốc không ở được phải đổi khách sạn. Muốn lui phòng mà không được.
2 people find it helpful
Accommodation's Reply
31 Oct 2023
Dear Valued Customers Thank you for choosing Thang Loi Hotel as your place of stay, and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers, however due to a few reasons you still do not feel satisfied with the hotel's services. We will try to fix it and also sincerely apologize to you for these imperfect experiences. We hope to welcome you back in the near future to enjoy better services. Best regards, Hotel Management Board
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vothanhthu vothanhthu
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6.0
/10
Reviewed 115 week(s) ago
Ẩm mốc và có mùi. Tông hợp trải nghiệm tệ
3 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Valued Customers Thank you for choosing Thang Loi Hotel as your place of stay, and thank you for your valuable sharing about the hotel's services. We always want to bring the best experience to our customers, however due to a few reasons you still do not feel satisfied with the hotel's services. We will try to fix it and also sincerely apologize to you for these imperfect experiences. We hope to welcome you back in the near future to enjoy better services. Best regards, Thang Loi Hotel Management Board
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Nguyen Le Hoang Anh
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8.7
/10
Reviewed 133 week(s) ago
This hotel location is really great, right by the Lake. Has great view but the interior is very old for a 4 stars hotel. The food is not bad but there was only a few choices Pho or bread and eggs.
2 people find it helpful
Accommodation's Reply
06 May 2023
Dear Mr Hoang The Anh, Greetings from Thang Loi Hotel Thank you for having chosen us as your vacation destination. We would like to extend our gratitude for giving your time to share your experience in our hotel. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Cordially, Thang Loi Hotel Management Team
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Nguyen T. L.
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8.8
/10
Reviewed 228 week(s) ago
Great view, reasonable price, air conditioning is a bit weak, if it's too hot you can borrow a fan from the reception.
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Mr Bac
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6.5
/10
Reviewed 308 week(s) ago
Issue of VAT invoices, already reflected. Pending, waiting for 14 days is too long.
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