The Ann Hanoi Hotel & Spa

Hotels
8.9
/10
Exceptional
294 reviews

What Guests Say About Their Stay

Nguyễn H. P.

8.5
/ 10
Clean, quiet room, friendly staff.
See original

inh M. K.

9.7
/ 10
Room is modern and clean. Good service, very friendly staff
See original

Kenneth

10.0
/ 10
Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊

Linda

10.0
/ 10
Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.

Linda

10.0
/ 10
Beautiful hotel. Lovely rooftop pool and spa. please consider carrying more menu options for people with celiac disease that are prepared to reduce cross contamination of gluten
In the Area
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38A Hang Chuoi, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
The Ann Hanoi Hotel & Spa is a hotel is located at Phạm Đình Hổ. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Ann Hanoi Hotel & Spa

38A Hang Chuoi, Pham Dinh Ho Ward, Hai Ba Trung District, Hanoi, Vietnam, 100000
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Lobby The Ann Hanoi Hotel & Spa
Lobby 2 The Ann Hanoi Hotel & Spa

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Location


The Ann Hanoi Hotel & Spa is a hotel is located at Phạm Đình Hổ.

About The Ann Hanoi Hotel & Spa

The Ann Hanoi Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Ann Hanoi Hotel & Spa provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Ann Hanoi Hotel & Spa provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ann Hanoi Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Ann Hanoi Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Ann Hanoi Hotel & Spa.

All facilities in The Ann Hanoi Hotel & Spa

Bar, Cafe and Lounge The Ann Hanoi Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool The Ann Hanoi Hotel & Spa
Swimming Pool
Fitness Center The Ann Hanoi Hotel & Spa
Fitness Center
Functional Hall The Ann Hanoi Hotel & Spa
Functional Hall
Lobby The Ann Hanoi Hotel & Spa
Lobby

Hotel Services

  • Bellhop
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Set menu dinner
  • Set menu lunch

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Connecting rooms
  • Fireplace in lobby
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Health club
  • Sauna

Transportation

  • Airport transfer

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Ann Hanoi Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.

Extra Breakfast

Accommodation charges VND 350,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ann Hanoi Hotel & Spa
108
Number of floors in The Ann Hanoi Hotel & Spa
11
Another facilities in The Ann Hanoi Hotel & Spa
Bellhop, Money changer, Early Check-in, Express check-in, Express check-out

Frequently asked question in The Ann Hanoi Hotel & Spa

What are available facilities at The Ann Hanoi Hotel & Spa?
There are top facilites at The Ann Hanoi Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ann Hanoi Hotel & Spa?
The standard check-in time at The Ann Hanoi Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Ann Hanoi Hotel & Spa provide breakfast?
Yes, The Ann Hanoi Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ann Hanoi Hotel & Spa?
The Ann Hanoi Hotel & Spa is a 4.0-star hotel.
How many floors does The Ann Hanoi Hotel & Spa have?
The Ann Hanoi Hotel & Spa has 11 floors.
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More Reviews from Other Guests in The Ann Hanoi Hotel & Spa

9.0
Exceptional
From 256 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews The Ann Hanoi Hotel & Spa

Number of reviews per page
20
40
Top reviews
SE HYON
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rates are higher than others in same area. This small hotel is very crowded with tourist groups.
Kenneth
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.
Read More
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful hotel. Lovely rooftop pool and spa. please consider carrying more menu options for people with celiac disease that are prepared to reduce cross contamination of gluten
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.
Verified traveler
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The most beautiful hotel with an incredible breakfast buffet, bar, restaurant, spa/pool/sauna/massage spa and such nice and helpful staff. Couldn’t fault this at all, other than I wish we stayed here the whole time in Hanoi as it was such great value for money. Highly recommend! 10/10 Gill
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel was very good but that is not a choice in the stars. We had to walk several blocks to other restaurants. Across the street is a Circle K convenience store and a coffee shop. We think there was also a coffee or snack place next door. The breakfast buffet in the hotel was quite good.
Lawrence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Loved the location and the room was wonderful
Bertha
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The spa
Bertha
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice people and massage very good
Zahraa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

A nice and clean hotel with a great spa!
Sathiaroopan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Friendly staff, location was safe/central and it has basic amenities nearby.
Stacy
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

My family and I have stayed here multiple times and have always had a great experience. It is newly renovated and clean. The staff there are very helpful as well. I recommend this place to all travelers.
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great hotel in great location
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
kulvinder
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
FELIX
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice staff. Spa is convenient.
Mark
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Brent
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

great hotel
Mark
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10. RIP OFF! DO NOT STAY HERE!
Number of reviews per page
20
40

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Swimming Pool 4 The Ann Hanoi Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 256 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ann Hanoi Hotel & Spa

Number of reviews per page
20
40
Top reviews
SE HYON
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rates are higher than others in same area. This small hotel is very crowded with tourist groups.
Kenneth
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.
Read More
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful hotel. Lovely rooftop pool and spa. please consider carrying more menu options for people with celiac disease that are prepared to reduce cross contamination of gluten
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.
Verified traveler
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The most beautiful hotel with an incredible breakfast buffet, bar, restaurant, spa/pool/sauna/massage spa and such nice and helpful staff. Couldn’t fault this at all, other than I wish we stayed here the whole time in Hanoi as it was such great value for money. Highly recommend! 10/10 Gill
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel was very good but that is not a choice in the stars. We had to walk several blocks to other restaurants. Across the street is a Circle K convenience store and a coffee shop. We think there was also a coffee or snack place next door. The breakfast buffet in the hotel was quite good.
Lawrence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Loved the location and the room was wonderful
Bertha
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The spa
Bertha
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice people and massage very good
Zahraa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

A nice and clean hotel with a great spa!
Sathiaroopan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Friendly staff, location was safe/central and it has basic amenities nearby.
Stacy
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

My family and I have stayed here multiple times and have always had a great experience. It is newly renovated and clean. The staff there are very helpful as well. I recommend this place to all travelers.
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great hotel in great location
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
kulvinder
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
FELIX
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice staff. Spa is convenient.
Mark
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Brent
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

great hotel
Mark
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10. RIP OFF! DO NOT STAY HERE!
Number of reviews per page
20
40