The One Hotel Ben Thanh

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7.4
/10
Pleasant
226 reviews

What Guests Say About Their Stay

Staff Friendliness (11)
Distance To City Center (9)
Surroundings (7)
Check-in/out Time (5)

Libby C.

10.0
/ 10
I had a great vacation. The hotel is clean, and the staff, from the housekeeping to the front desk, are very warm and friendly. My room has a beautiful view, it's centrally located, and close to the famous attractions of Saigon

Fleur D.

10.0
/ 10
We would like to extend our special thanks to the hotel staff for recommending a nearby restaurant with many delicious dishes and memorable experiences. This trip was successful in part thanks to your enthusiastic support.

Camille L.

10.0
/ 10
This is an excellent place to stay in a bustling city! The location is fantastic, with popular restaurants just around the corner. Taxis easily knew the address. The apartment was clean and fully equipped with everything you need.

Terri L.

10.0
/ 10
I only stayed for one night at this hotel because I had to return to the U.S. the next day due to a change in my schedule. Fortunately, the hotel staff assisted me in calling a taxi late at night, and I was able to make it to the airport just in time. I was really impressed with their service.

Joel S.

9.7
/ 10
This hotel is very flexible with check-in and check-out times and never made things difficult for us. It's easy to see why they are always fully booked and busy—they are very friendly towards tourists like us.
In the Area
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230 Ly Tu Trong, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The One Hotel Ben Thanh is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The One Hotel Ben Thanh

230 Ly Tu Trong, Ho Chi Minh, District 1, Vietnam, 700000
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Bedroom The One Hotel Ben Thanh
Bedroom 2 The One Hotel Ben Thanh

Discover More About The One Hotel Ben Thanh

Discover Your Perfect Stay at The One Hotel Ben Thanh in Ho Chi Minh City

Welcome to The One Hotel Ben Thanh, your premier destination for an unforgettable experience in the heart of Ho Chi Minh City. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, The One Hotel Ben Thanh is perfectly situated to be your gateway to the vibrant energy and rich culture of this dynamic city. Room rates at The One Hotel Ben Thanh start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The One Hotel Ben Thanh Location

Nestled in the bustling District 1, The One Hotel Ben Thanh is strategically located at 230 Lý Tự Trọng , Hồ Chí Minh, Quận 1, Việt Nam, 700000. This prime position places you at the epicenter of Ho Chi Minh City's vibrant commercial and cultural hub, just a short distance from the city center. The hotel's proximity to major transportation links makes it incredibly convenient for exploring the city and beyond. You'll find yourself immersed in an atmosphere that is both energetic and accessible, with the lively Ben Thanh Market just a stone's throw away, offering a sensory feast of local sights, sounds, and flavors. This vibrant market is a must-visit for anyone wanting to experience the authentic pulse of Ho Chi Minh City.

The One Hotel Ben Thanh Facilities & Services

Facilities for guests at The One Hotel Ben Thanh are designed to enhance your stay and cater to your every need. We are committed to providing a seamless and enjoyable experience for all our visitors.

  • 24-Hour Front Desk:

    Our dedicated team is available around the clock to assist you with check-in, check-out, and any inquiries you may have.
  • Concierge Services:

    Get personalized recommendations and assistance with booking tours, transportation, and restaurant reservations.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed internet access throughout the hotel.
  • On-site Restaurant:

    Savor delicious local and international cuisine without leaving the hotel.
  • Fitness Center:

    Maintain your workout routine in our well-equipped gym. Operating hours are from 6:00 AM to 10:00 PM, with no additional fees.
  • Rooftop Pool:

    Relax and unwind with stunning city views from our refreshing rooftop pool. Open daily from 7:00 AM to 9:00 PM. Access is complimentary for hotel guests.
  • Business Center:

    For our business travelers, we offer essential services to keep you productive.
  • Luggage Storage:

    Secure storage is available for your convenience before check-in or after check-out.
  • Daily Housekeeping:

    Enjoy a clean and comfortable environment with our daily housekeeping services.
  • Currency Exchange:

    Conveniently exchange your currency at our front desk.

The One Hotel Ben Thanh Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of The One Hotel Ben Thanh. Each room is designed to provide a peaceful retreat after a day of exploring or working.

  • Deluxe Room:

    Offering city views, these rooms are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Superior Room:

    Similar to the Deluxe, these rooms provide a comfortable stay with city views and are available in smoking and non-smoking configurations.
  • Executive Suite:

    For those seeking more space and luxury, our Executive Suites offer enhanced amenities and panoramic city views. These suites typically include a bathtub.
  • Family Room:

    Ideal for families or groups, these spacious rooms are designed to accommodate multiple guests comfortably and are available as non-smoking.

We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact our front desk to discuss any specific needs or arrangements.

The One Hotel Ben Thanh Dining & Restaurants

Indulge your taste buds at The One Hotel Ben Thanh's dining establishments, where culinary excellence meets warm hospitality.

  • The One Restaurant:

    Our main dining venue offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 450. For lunch and dinner, enjoy a la carte options featuring a mix of Vietnamese specialties and international favorites. Operating hours are from 6:00 AM to 10:00 PM.
  • Sky Bar:

    Perched on our rooftop, the Sky Bar provides a breathtaking backdrop for evening cocktails and light snacks. Enjoy the city lights from 5:00 PM to 11:00 PM. Drinks start from approximately PHP 300.

The One Hotel Ben Thanh Nearby Attractions and Activities

The One Hotel Ben Thanh is ideally situated to explore the vibrant attractions of Ho Chi Minh City. Immerse yourself in the local culture and discover the city's rich history and modern marvels.

  • Ben Thanh Market:

    A bustling marketplace offering everything from local handicrafts and clothing to delicious street food.
  • Independence Palace:

    A significant historical landmark, offering a glimpse into Vietnam's past.
  • War Remnants Museum:

    A poignant museum detailing the Vietnam War.
  • Notre Dame Cathedral of Saigon:

    A beautiful colonial-era cathedral, a prominent landmark in the city.
  • Saigon Central Post Office:

    An architectural gem designed by Gustave Eiffel, still functioning as a post office.

If you are looking for other activities around The One Hotel Ben Thanh, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to The One Hotel Ben Thanh from the Airport

Getting to The One Hotel Ben Thanh from Tan Son Nhat International Airport (SGN) is straightforward, with several convenient options available. The airport transfer service of The One Hotel Ben Thanh can be arranged for a seamless arrival.

  • Hotel Private Airport Transfer:

    For the utmost convenience, you can pre-book a private transfer directly through the hotel. This service offers a comfortable and direct ride to your doorstep. The estimated cost is around PHP 1,000 - PHP 1,500, depending on the vehicle type.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used. The journey typically takes 30-45 minutes, with fares ranging from PHP 300 to PHP 500, depending on traffic.
  • Ride-hailing Services:

    You can use a ride-hailing service via your smartphone app. Pick-up points are designated outside the terminals. The cost is comparable to metered taxis.
  • Airport Buses:

    Public buses are a budget-friendly option. Bus number 109 or 152 are common routes that can take you towards the city center, from where you can take a short taxi or ride-hailing service to the hotel. The fare is very low, typically under PHP 50.

For a hassle-free journey, consider booking airport transfer services in advance or inquire about The One Hotel Ben Thanh airport transfer options.

Summary of Why You Should Choose to Stay at The One Hotel Ben Thanh

Choosing The One Hotel Ben Thanh means opting for a memorable and comfortable stay in the heart of Ho Chi Minh City. With excellent amenities, a prime location, and dedicated service, we ensure your visit is nothing short of exceptional.

  • Prime Location:

    Situated in District 1, offering easy access to major attractions and business districts.
  • Comfortable Accommodations:

    A variety of room types to suit every traveler's needs.
  • Excellent Facilities:

    Enjoy our rooftop pool, fitness center, and on-site dining options.
  • Exceptional Service:

    Our friendly and professional staff are committed to making your stay pleasant.
  • Convenient Access:

    Close to public transport and easily accessible from the airport.

Discover the best Room availability at The One Hotel Ben Thanh and start planning your trip today. Booking The One Hotel Ben Thanh is simple and convenient through Traveloka.

For more options, explore our selection of Book budget hotels in Ho Chi Minh City, Ho Chi Minh City. Planning your travel is also made easy with our Easily book domestic and international flights at low prices.

All facilities in The One Hotel Ben Thanh

Common Space The One Hotel Ben Thanh
Common Space
Bedroom The One Hotel Ben Thanh
Bedroom
Nearby View and Attractions The One Hotel Ben Thanh
Nearby View and Attractions

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Multilingual staff
  • Tours

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe

Accessibilty

  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Photocopier
  • PRINTER

Accommodation Policy & General Information in The One Hotel Ben Thanh

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The One Hotel Ben Thanh
17
Number of floors in The One Hotel Ben Thanh
5
Another facilities in The One Hotel Ben Thanh
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in The One Hotel Ben Thanh

What are available facilities at The One Hotel Ben Thanh?
There are top facilites at The One Hotel Ben Thanh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The One Hotel Ben Thanh?
The standard check-in time at The One Hotel Ben Thanh is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The One Hotel Ben Thanh provide breakfast?
Yes, The One Hotel Ben Thanh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The One Hotel Ben Thanh?
The One Hotel Ben Thanh is a 3.0-star hotel.
How many floors does The One Hotel Ben Thanh have?
The One Hotel Ben Thanh has 5 floors.
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More Reviews from Other Guests in The One Hotel Ben Thanh

Overall Ratings & Reviews The One Hotel Ben Thanh

Traveloka (118)
Other sources (108)
7.9
Pleasant
From 118 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

8.0

Location

8.4

Service and Facilites

7.7

People often mention about The One Hotel Ben Thanh
All
Staff Friendliness (9)
Distance to City Center (6)
Surroundings (5)
Room Space (5)
Check-in/out Time (4)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Accessibility (2)
Wifi (2)
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Traveler Reviews The One Hotel Ben Thanh

Number of reviews per page
20
40
Customer reviews
H***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Clean and spacious room. Just a little bit old facilities.
1 people find it helpful
Accommodation's Reply
19 Feb 2026
Thank you for choosing our hotel. We will continue to strive to improve our services to ensure all guests have a comfortable stay.
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NGUYEN T. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff are enthusiastic and provide attentive service, and the location is convenient for my work. I have great confidence in the service at The One Ben Thanh Hotel.
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1 people find it helpful
Accommodation's Reply
19 Feb 2026
Thank you for choosing our hotel. We will continue to strive to improve our services to ensure all guests have a comfortable stay.
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rina a. p.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 38 week(s) ago
I transited for 1 night at The One HCMC before going to Haneda. The One admin contacted me via WhatsApp that the hotel was undergoing water pipe maintenance and all guests were transferred to another hotel with the same standard without additional costs. From the airport, I went straight to the designated hotel. I was placed in room 701 (rooftop). From the 6th to the 7th floor, I had to climb stairs. Luckily, my suitcase went straight to Haneda. What a shock because the room I used was more like a warehouse. I complained to the admin of The One Benh Tanh, who refused to let me stay there. Finally, I was transferred again to another hotel which was further from Benh Tanh market, about 8 km, even though I chose The One because it was only a few hundred meters from Benh Tanh market. I was very disappointed.
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3 people find it helpful
Accommodation's Reply
25 Nov 2025
We are truly grateful for the time you have taken to share your valuable feedback. Please accept our sincere apologies for any aspects of your experience that fell short of your expectations. We are committed to making improvements to serve you better in the future.
Phan T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Friendly and enthusiastic receptionist. Room is ok. Next time I will still choose to stay here.
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4 people find it helpful
Accommodation's Reply
06 Nov 2025
Thank you very much for staying at our hotel. All of our staff will work hard to provide you with an even more pleasant stay. We appreciate your continued support.
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indra g. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nghi was so overwhelming!! See you next time
4 people find it helpful
Accommodation's Reply
14 Jul 2025
I’m truly grateful that you not only enjoyed your stay but also mentioned my name in your review — that made my day! Thank you for your kind support.
Nguyễn T. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 57 week(s) ago
The staff are very friendly and enthusiastic.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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Phung K. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Receptionist is enthusiastic, ready to support guests, clean rooms, convenient location to move to places
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6 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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D***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 59 week(s) ago
Booked at Ly Tu Trong branch but close to check-in time, they said that the room was late so they couldn't deliver it and forced the guest to go to another branch. Because it was close to the time, I agreed and requested a room without a love seat. But when I checked in, the room had that item, so the branch staff said they didn't receive the information. I requested to change to another room and it was resolved, but I don't like the way of working without information between branches. Furthermore, the elevator to the 5th floor has a broken light, so they have to inform the guest when checking in so they know, the guest has to walk from the 4th to the 5th floor with a narrow staircase and a bulky suitcase. Hopefully, the next time you experience the hotel, they will pay attention to fixing the above points.
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5 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to review and improve the quality of our services. We hope that in the near future we will be able to welcome you with better quality.
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The hotel is conveniently located, the receptionist is lovely.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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Le thi t. t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Staff is enthusiastic and friendly, the room smells good when you walk in.
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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Handoko S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
If there is a promo price, the room is even better and can be recommended to others. The location is good, but the receptionist and room are quite okay.
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6 people find it helpful
Accommodation's Reply
14 Jul 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Libby C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
I had a great vacation. The hotel is clean, and the staff, from the housekeeping to the front desk, are very warm and friendly. My room has a beautiful view, it's centrally located, and close to the famous attractions of Saigon
10 people find it helpful
Accommodation's Reply
04 Jan 2025
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Fleur D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
We would like to extend our special thanks to the hotel staff for recommending a nearby restaurant with many delicious dishes and memorable experiences. This trip was successful in part thanks to your enthusiastic support.
6 people find it helpful
Accommodation's Reply
04 Jan 2025
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Camille L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
This is an excellent place to stay in a bustling city! The location is fantastic, with popular restaurants just around the corner. Taxis easily knew the address. The apartment was clean and fully equipped with everything you need.
6 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Terri L.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
I only stayed for one night at this hotel because I had to return to the U.S. the next day due to a change in my schedule. Fortunately, the hotel staff assisted me in calling a taxi late at night, and I was able to make it to the airport just in time. I was really impressed with their service.
7 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Sean E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
The room I stayed in and the hotel lobby, in general, were both cleaned very thoroughly and carefully. The staff may not always smile, but they are very attentive to our requests.
5 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Joel S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 89 week(s) ago
This hotel is very flexible with check-in and check-out times and never made things difficult for us. It's easy to see why they are always fully booked and busy—they are very friendly towards tourists like us.
3 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Josh H.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
Although I booked the cheapest room type, I was very surprised by the result I received. The bed is spacious and comfortable. I've stayed in several hotels in Vietnam, but the beds were very small, so I can say this is a big plus for this hotel.
3 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Gradasso L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
The room is quite new. Although, in my opinion, the room's architecture is not very eye-catching, it is fully equipped with amenities. The best part is that there are many restaurants and shops around this apartment, all within walking distance. Very convenient!
1 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Robert C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 91 week(s) ago
The location was excellent, with numerous restaurants and cafes nearby, making it easy to get around. The staff was incredibly responsive and friendly, adding to the overall great experience.
4 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Number of reviews per page
20
40

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Bedroom 4 The One Hotel Ben Thanh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The One Hotel Ben Thanh

Traveloka (118)
Other sources (108)
7.9
Pleasant
From 118 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.7

Meal

8.0

Location

8.4

Service and Facilites

7.7

People often mention about The One Hotel Ben Thanh
All
Staff Friendliness (9)
Distance to City Center (6)
Surroundings (5)
Room Space (5)
Check-in/out Time (4)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Accessibility (2)
Wifi (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The One Hotel Ben Thanh

Number of reviews per page
20
40
Customer reviews
H***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Clean and spacious room. Just a little bit old facilities.
1 people find it helpful
Accommodation's Reply
19 Feb 2026
Thank you for choosing our hotel. We will continue to strive to improve our services to ensure all guests have a comfortable stay.
Translated by Google Icon
See original
NGUYEN T. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff are enthusiastic and provide attentive service, and the location is convenient for my work. I have great confidence in the service at The One Ben Thanh Hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Feb 2026
Thank you for choosing our hotel. We will continue to strive to improve our services to ensure all guests have a comfortable stay.
Translated by Google Icon
See original
rina a. p.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 38 week(s) ago
I transited for 1 night at The One HCMC before going to Haneda. The One admin contacted me via WhatsApp that the hotel was undergoing water pipe maintenance and all guests were transferred to another hotel with the same standard without additional costs. From the airport, I went straight to the designated hotel. I was placed in room 701 (rooftop). From the 6th to the 7th floor, I had to climb stairs. Luckily, my suitcase went straight to Haneda. What a shock because the room I used was more like a warehouse. I complained to the admin of The One Benh Tanh, who refused to let me stay there. Finally, I was transferred again to another hotel which was further from Benh Tanh market, about 8 km, even though I chose The One because it was only a few hundred meters from Benh Tanh market. I was very disappointed.
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
25 Nov 2025
We are truly grateful for the time you have taken to share your valuable feedback. Please accept our sincere apologies for any aspects of your experience that fell short of your expectations. We are committed to making improvements to serve you better in the future.
Phan T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Friendly and enthusiastic receptionist. Room is ok. Next time I will still choose to stay here.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
06 Nov 2025
Thank you very much for staying at our hotel. All of our staff will work hard to provide you with an even more pleasant stay. We appreciate your continued support.
Translated by Google Icon
See original
Profile Picture
indra g. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nghi was so overwhelming!! See you next time
4 people find it helpful
Accommodation's Reply
14 Jul 2025
I’m truly grateful that you not only enjoyed your stay but also mentioned my name in your review — that made my day! Thank you for your kind support.
Nguyễn T. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 57 week(s) ago
The staff are very friendly and enthusiastic.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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Phung K. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Receptionist is enthusiastic, ready to support guests, clean rooms, convenient location to move to places
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6 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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D***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 59 week(s) ago
Booked at Ly Tu Trong branch but close to check-in time, they said that the room was late so they couldn't deliver it and forced the guest to go to another branch. Because it was close to the time, I agreed and requested a room without a love seat. But when I checked in, the room had that item, so the branch staff said they didn't receive the information. I requested to change to another room and it was resolved, but I don't like the way of working without information between branches. Furthermore, the elevator to the 5th floor has a broken light, so they have to inform the guest when checking in so they know, the guest has to walk from the 4th to the 5th floor with a narrow staircase and a bulky suitcase. Hopefully, the next time you experience the hotel, they will pay attention to fixing the above points.
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5 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to review and improve the quality of our services. We hope that in the near future we will be able to welcome you with better quality.
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The hotel is conveniently located, the receptionist is lovely.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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Le thi t. t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Staff is enthusiastic and friendly, the room smells good when you walk in.
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the most comfort and satisfaction during your next stay.
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Handoko S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
If there is a promo price, the room is even better and can be recommended to others. The location is good, but the receptionist and room are quite okay.
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6 people find it helpful
Accommodation's Reply
14 Jul 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Libby C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
I had a great vacation. The hotel is clean, and the staff, from the housekeeping to the front desk, are very warm and friendly. My room has a beautiful view, it's centrally located, and close to the famous attractions of Saigon
10 people find it helpful
Accommodation's Reply
04 Jan 2025
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Fleur D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
We would like to extend our special thanks to the hotel staff for recommending a nearby restaurant with many delicious dishes and memorable experiences. This trip was successful in part thanks to your enthusiastic support.
6 people find it helpful
Accommodation's Reply
04 Jan 2025
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Camille L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
This is an excellent place to stay in a bustling city! The location is fantastic, with popular restaurants just around the corner. Taxis easily knew the address. The apartment was clean and fully equipped with everything you need.
6 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Terri L.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
I only stayed for one night at this hotel because I had to return to the U.S. the next day due to a change in my schedule. Fortunately, the hotel staff assisted me in calling a taxi late at night, and I was able to make it to the airport just in time. I was really impressed with their service.
7 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Sean E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 89 week(s) ago
The room I stayed in and the hotel lobby, in general, were both cleaned very thoroughly and carefully. The staff may not always smile, but they are very attentive to our requests.
5 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Joel S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 89 week(s) ago
This hotel is very flexible with check-in and check-out times and never made things difficult for us. It's easy to see why they are always fully booked and busy—they are very friendly towards tourists like us.
3 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Josh H.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
Although I booked the cheapest room type, I was very surprised by the result I received. The bed is spacious and comfortable. I've stayed in several hotels in Vietnam, but the beds were very small, so I can say this is a big plus for this hotel.
3 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Gradasso L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 90 week(s) ago
The room is quite new. Although, in my opinion, the room's architecture is not very eye-catching, it is fully equipped with amenities. The best part is that there are many restaurants and shops around this apartment, all within walking distance. Very convenient!
1 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
Robert C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 91 week(s) ago
The location was excellent, with numerous restaurants and cafes nearby, making it easy to get around. The staff was incredibly responsive and friendly, adding to the overall great experience.
4 people find it helpful
Accommodation's Reply
09 Dec 2024
Thank you for staying with us during your visit to Ho Chi Minh city. We look forward to the opportunity to serve you again.
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