The Oriental Jade Hotel

Hotels
9.5
/10
Exceptional
1,023 reviews

What Guests Say About Their Stay

Huy Truong
9.7
/ 10
The hotel is in the center of West Street, so everything is complete and convenient, there are many restaurants. Beautiful rooms. I went to Hanoi on a business trip at 2am, but the staff still warmly welcomed me and helped me carry my luggage to my room. I asked to book a taxi, the reception also enthusiastically supported. If I have a chance, I will come back.
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LE TRAN N.
9.7
/ 10
Very satisfied with the service, the hotel is right in the center, walking around the lake is very convenient.
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ThanhThuy N.
8.5
/ 10
Wonderful services, especially staff’s attitude. The room is clean and comfortable. Excellent Hoan Kiem lake view from the rooftop.
Giang N.
9.7
/ 10
The hotel is near walking street and sword lake. Rooms are clean, comfortable and well-lit. Polite and attentive staff. I order 1 standard room. But the receptionist said they were just operating again so they upgraded themselves to a room with a better view and no extra charge. I am very satisfied and will be back.
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Trang T.
9.7
/ 10
The hotel is located very beautifully in the center of the Old Quarter. New, beautiful and luxurious furniture. All of you staff are very friendly and dedicated. See you again!
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In the Area
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92 - 94 Hang Trong Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
The Oriental Jade Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Oriental Jade Hotel

92 - 94 Hang Trong Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby The Oriental Jade Hotel
Lobby 2 The Oriental Jade Hotel

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Location


The Oriental Jade Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward.

About The Oriental Jade Hotel

Whether you are planning an event or other special occasions, The Oriental Jade Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Oriental Jade Hotel.

The Oriental Jade Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Oriental Jade Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Oriental Jade Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Oriental Jade Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Oriental Jade Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Oriental Jade Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Oriental Jade Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Oriental Jade Hotel.

All facilities in The Oriental Jade Hotel

Bar, Cafe and Lounge The Oriental Jade Hotel
Bar, Cafe and Lounge
Swimming Pool The Oriental Jade Hotel
Swimming Pool
Fitness Center The Oriental Jade Hotel
Fitness Center
Lobby The Oriental Jade Hotel
Lobby
Exterior The Oriental Jade Hotel
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental
  • Limo or town car service

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Oriental Jade Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please contract the hotel reservation before check-in in advace via +84394623622. Vui long lien he Bo Phan Dat Phong cua khach san truoc khi check qua +84394623622
Surcharge for children pay directly at hotel base on hotel policy. Thanh toan phu phi cho tre em truc tiep tai khach san, phu phi nay phu thuoc vao chinh sach khach san theo tung thoi diem

Minimum Age Policy

Minimum age to check-in is 16. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Oriental Jade Hotel
120
Number of floors in The Oriental Jade Hotel
12
Another facilities in The Oriental Jade Hotel
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in The Oriental Jade Hotel

What are available facilities at The Oriental Jade Hotel?
There are top facilites at The Oriental Jade Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Oriental Jade Hotel?
The standard check-in time at The Oriental Jade Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Oriental Jade Hotel provide breakfast?
Yes, The Oriental Jade Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Oriental Jade Hotel?
The Oriental Jade Hotel is a 5.0-star hotel.
How many floors does The Oriental Jade Hotel have?
The Oriental Jade Hotel has 12 floors.
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More Reviews from Other Guests in The Oriental Jade Hotel

Overall Ratings & Reviews The Oriental Jade Hotel

Traveloka (102)
Other sources (921)
9.6
Exceptional
From 921 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Oriental Jade Hotel

Number of reviews per page
20
40
Top reviews
Malcolm
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well located, clean, and comfortable accomodation in the heart of the old quarter.
quang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with friendly staff. Everything is within walking distance. Hotel is very clean and super high end
darla
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful and friendly staff. Very clean!
Dragos
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Oriental Jade Hotel in Hanoi's Old Quarter is a true gem that blends traditional elegance with modern comfort. Its superb location makes exploring the city effortless, while the friendly staff, clean rooms, and delightful breakfast create an unforgettable stay. Surrounded by cultural richness and vibrant streets, this hotel offers a serene escape in the heart of the city, making it a perfect choice for anyone visiting Hanoi.
Read More
Yong Joon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best hotel in Hanoi Old quarter
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High end hotel in hanoi, had an amazing time.
Richard
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One of my best hotel experiences! Highly recommended!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

An outstanding hotel. Friendly/helpful staff, excellent central location and good value given the quality of the hotel. Breakfast buffet covered all tastes with attentive service. Overall, I would highly recommend the Oriental Jade Hotel for couples and families alike.
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

These were the nicest people ever! Arrived with welcome drink and snack and left with a departing gift. Would definitely stay here again. It was a fantastic area and the staff anazing.
Gareth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Gareth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at the Oriental Jade twice - once in their Emerald room and once in the Gem Suite with Lake view. Both rooms were great and the facilities at the hotel are awesome from the rooftop pool to the amazing breakfast. The Emerald Room was very nice however they aren't kidding when they say there is no view - our window looked at a wall. The Suite was next level however. It was HUGE and the bed was incredibly comfortable. The staff at the hotel were incredibly helpful all the time and it just felt like a real sanctuary in an incredibly busy city.
Read More
Dorothy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed here for 3 nights and I would highly recommend the hotel. The service was top notch and the staff went out of their way to accommodate all our requests. Rooms are clean, breakfast was great. Location was quite central and walking distance to all the places in the old quarters.
Walter
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter.
Read More
Jayde
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a lovely stay here, highly recommend and would go back
Andrew
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great location and lovely hotel. Staff on reception super helpful and offering advice on best places to visit in Hanoi.
Megan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Really recommend this well located hotel - it is a smaller hotel with very friendly helpful staff
Cardo
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location , clean and friendly staff. It was a plus they had a gym and a washer / dryer .
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner
Jon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great breakfast, excellent hospitality, good location.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Oriental Jade Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Oriental Jade Hotel

Traveloka (102)
Other sources (921)
9.6
Exceptional
From 921 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Oriental Jade Hotel

Number of reviews per page
20
40
Top reviews
Malcolm
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Well located, clean, and comfortable accomodation in the heart of the old quarter.
quang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with friendly staff. Everything is within walking distance. Hotel is very clean and super high end
darla
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful and friendly staff. Very clean!
Dragos
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Oriental Jade Hotel in Hanoi's Old Quarter is a true gem that blends traditional elegance with modern comfort. Its superb location makes exploring the city effortless, while the friendly staff, clean rooms, and delightful breakfast create an unforgettable stay. Surrounded by cultural richness and vibrant streets, this hotel offers a serene escape in the heart of the city, making it a perfect choice for anyone visiting Hanoi.
Read More
Yong Joon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best hotel in Hanoi Old quarter
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High end hotel in hanoi, had an amazing time.
Richard
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

One of my best hotel experiences! Highly recommended!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

An outstanding hotel. Friendly/helpful staff, excellent central location and good value given the quality of the hotel. Breakfast buffet covered all tastes with attentive service. Overall, I would highly recommend the Oriental Jade Hotel for couples and families alike.
Michael
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

These were the nicest people ever! Arrived with welcome drink and snack and left with a departing gift. Would definitely stay here again. It was a fantastic area and the staff anazing.
Gareth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Gareth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at the Oriental Jade twice - once in their Emerald room and once in the Gem Suite with Lake view. Both rooms were great and the facilities at the hotel are awesome from the rooftop pool to the amazing breakfast. The Emerald Room was very nice however they aren't kidding when they say there is no view - our window looked at a wall. The Suite was next level however. It was HUGE and the bed was incredibly comfortable. The staff at the hotel were incredibly helpful all the time and it just felt like a real sanctuary in an incredibly busy city.
Read More
Dorothy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed here for 3 nights and I would highly recommend the hotel. The service was top notch and the staff went out of their way to accommodate all our requests. Rooms are clean, breakfast was great. Location was quite central and walking distance to all the places in the old quarters.
Walter
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter.
Read More
Jayde
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Had a lovely stay here, highly recommend and would go back
Andrew
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great location and lovely hotel. Staff on reception super helpful and offering advice on best places to visit in Hanoi.
Megan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Really recommend this well located hotel - it is a smaller hotel with very friendly helpful staff
Cardo
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location , clean and friendly staff. It was a plus they had a gym and a washer / dryer .
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner
Jon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great breakfast, excellent hospitality, good location.
Number of reviews per page
20
40