Metropole Hotel and Spa

Hotels
8.2
/10
Very Good
316 reviews

What Guests Say About Their Stay

Thomas

10.0
/ 10
The hotel has had a revamp and there were many activities to show the appreciation with which the guests are held. There was a free ironing service, free coffee, free water in bottles and one guest was even given a bottle of champaign at dinner. Great hotel even before this

Susan

10.0
/ 10
We enjoyed a lovely time at the Metropole hotel in Llandrindod Wells. Our room was quiet, clean and spacious. Staff were helpful and friendly. We had a swim in the Spa pool which was a wonderful experience. We ate in the Brasserie and enjoyed delicious food and service. Breakfast was also delicious and had a good selection of hot and cold food. I would definitely recommend a stay.

Esther

10.0
/ 10
Loved our stay, food was excellent, bed very comfortable and the pool and spa facilities were excellent
In the Area
See Map
Temple Street, Llandrindod Wells, Sir Powys, Wales, LD1 5DY

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Metropole Hotel and Spa is a hotel is located at Llandrindod Wells. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Metropole Hotel and Spa

Temple Street, Llandrindod Wells, Sir Powys, Wales, LD1 5DY
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Location


Metropole Hotel and Spa is a hotel is located at Llandrindod Wells.

About Metropole Hotel and Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Metropole Hotel and Spa exclusively for you.

Metropole Hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Metropole Hotel and Spa.

All facilities in Metropole Hotel and Spa

Others Metropole Hotel and Spa
Others

Things to Do

  • Hot tub
  • Spa
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Conference center

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Metropole Hotel and Spa

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Metropole Hotel and Spa
109
Another facilities in Metropole Hotel and Spa
Hot tub, Spa, Indoor pool, Garden, Sauna

Frequently asked question in Metropole Hotel and Spa

What are available facilities at Metropole Hotel and Spa?
There are top facilites at Metropole Hotel and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Metropole Hotel and Spa?
The standard check-in time at Metropole Hotel and Spa is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Metropole Hotel and Spa provide breakfast?
Yes, Metropole Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Metropole Hotel and Spa?
Metropole Hotel and Spa is a 4.0-star hotel.
How many rooms are available at Metropole Hotel and Spa?
Metropole Hotel and Spa has 109 rooms in total.
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More Reviews from Other Guests in Metropole Hotel and Spa

8.2
Very Good
From 316 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Metropole Hotel and Spa

Number of reviews per page
20
40
Top reviews
mark
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Comfortable, great staff
Thomas
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel has had a revamp and there were many activities to show the appreciation with which the guests are held. There was a free ironing service, free coffee, free water in bottles and one guest was even given a bottle of champaign at dinner. Great hotel even before this
Peter
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The positives were the brand new well equipped gym and the pool and sauna area - these are great. Staff were really friendly. The room and the shared areas are fine but are a little 'tired' in decor and facilities. I was told they have plans to refurb and haven't done so for 20 years and that would make the 'ok' into 'great' if they get it right. The breakfast was fairly typical mid 1990s cooked breakfast style - would have been great to see granola, yoghurt, more healthy options available. The brasserie was 'ok' - but some dishes more miss than hit - basic but not really quite at the level of the prices. Electric chargers in the car park a major plus though in this part of mid Wales.
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Laura
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff were lovely. Food was great. Had a crackin night's sleep. All good.
stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

clean spacious room, good buffet breakfast
Elizabeth
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Dirty carpet in bedroom. Very strange wallpaper. Family room sited at front of building beside the main road. Room therefore too bright from street lights and too noisy from passing cars and people. Family room only accessible by two sets of steps/stairs. Furnishings in dining room dirty and worn out.
sean
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We were visiting family in Llandrindod Wells and this seemed one of the few hotels open there now. It's a massive place in need of tlc. Not sure if the owners will ever be able to get it back to its former Victorian splendour. The pool and spa area are a good extra. Not really sure it's a 4* hotel any more. Food in a la carte is fine. Breakfast a buffet and plenty of choice. Let's hope if it's done up at some point they retain the fab original features - stair banisters and wonderful windows in the breakfast/dining room.
Read More
David
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

First the good. The staff were very friendly professional and helpful. They really looked after us well. The food was also excellent. However the whole hotel was grubby and tired. The sofas in the lounge area were dusty and i could not sit on them as i have a feather and dust allergy and if i say for more than a couple of minutes it woulds start up. The shower in the room was awful. You would be better standing under watering can no pressure at all and volume of water pathetic. Again the room was dusty and grubby with old furniture but the feather items had been removed so it was fine for me. All in all i would have to say it wasn't worth the cost and we wouldn't return sadly. This is a shame as the staff and the food were excellent. Whoever owns the hotel could do with updating and cleaning the place.
Read More
MAGGIE
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is a very tired hotel. We asked to move rooms which they upgraded us but the room they moved us too did not have toilet facilities working and they almost were blaming us for complaining We moved to another room and the door key did not work and again assumed that it was us, the receptionist came with us and we were right it didn’t work. They thought it might have been a battery. They weren’t sure again in the morning. The door key didn’t work. We had to go back to reception to get it sorted. The restaurant staff at the hotel are very pleasant. Our room was a tower suite. The bathroom is nice that they just comfortable. I’m not going to say anything else about it. For being a sweet in their top room, the carpet is very stained wallpaper stained not a pleasant stay here at all. The bathroom was nice. I could take 100 pictures of this room, but I’m just taking a few to show you.
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Patricia
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property is tired Not value for money
david
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel was as we expected, leisure facilities great, and room dated but super. The biggest let down was the price and the cost of the drinks. A glass of wine and a half of beer, £25 ! The food was ok but soup, sticky toffee pudding and a main course of a small piece of salmon, fries and salad for £38 ! Rather expensive. Staff were pleasant and helpful.
Read More
Colin
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We had a classic double room. Bed was comfortable, but pillows were awful - both hard and lumpy. Certainly not conducive to a good night's sleep. Bathroom was very small with 1 little shelf for toiletries not big enough for 1 let alone 2.
Mike
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Deco very dated for such a lovely building.
Lynda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Fabulous location. Quirky large Victorian hotel. Very busy when we stayed the 1 night due to local Royal Welsh Show but staff were very professional. Room was huge if a bit musty from old water damage in ceiling and wall corner. Bathroom enormous and spotless. Sadly no hot water to the walk in shower but bath was fine. Reception staff very apologetic and noted room for immediate attention. Will stay again at this hotel because it made me smile. No corporate chain blandness as still in family ownership. Would be great for a murder mystery
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Bernard
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Good enough
CERI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Lovely staff, clean rooms and excellent breakfast. Stayed to attend a wedding function which was fantastic. However, rooms felt v tired for the amount we paid . Internet connection was poor on the 2nd floor as it didnt reach that far. Air conditioning controls weren't even connected and toilet took a few pumps before it flushed.
Read More
Erica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The Metropole is a reminder of the glory days of Llandrindod, a big Victorian hotel that has changed little over the years. The food is generally good and plentiful and the service is very good. The spa is worth a visit, the facilities are very good, especially the pool area. The hotel is starting to look a little shabby again, but is clean and tidy. We have been staying here for years and will come back again.
Read More
Dewi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Noisy fan in bathroom that kept running. Walk in shower a must for us as husband has had two hip operations and a knee operation and waiting for another knee operation. Very disappointed with the room. Had paid for a superior room but, through Trivago.
Susan
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We enjoyed a lovely time at the Metropole hotel in Llandrindod Wells. Our room was quiet, clean and spacious. Staff were helpful and friendly. We had a swim in the Spa pool which was a wonderful experience. We ate in the Brasserie and enjoyed delicious food and service. Breakfast was also delicious and had a good selection of hot and cold food. I would definitely recommend a stay.
Read More
Esther
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Loved our stay, food was excellent, bed very comfortable and the pool and spa facilities were excellent
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Metropole Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 316 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Metropole Hotel and Spa

Number of reviews per page
20
40
Top reviews
mark
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Comfortable, great staff
Thomas
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel has had a revamp and there were many activities to show the appreciation with which the guests are held. There was a free ironing service, free coffee, free water in bottles and one guest was even given a bottle of champaign at dinner. Great hotel even before this
Peter
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The positives were the brand new well equipped gym and the pool and sauna area - these are great. Staff were really friendly. The room and the shared areas are fine but are a little 'tired' in decor and facilities. I was told they have plans to refurb and haven't done so for 20 years and that would make the 'ok' into 'great' if they get it right. The breakfast was fairly typical mid 1990s cooked breakfast style - would have been great to see granola, yoghurt, more healthy options available. The brasserie was 'ok' - but some dishes more miss than hit - basic but not really quite at the level of the prices. Electric chargers in the car park a major plus though in this part of mid Wales.
Read More
Laura
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff were lovely. Food was great. Had a crackin night's sleep. All good.
stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

clean spacious room, good buffet breakfast
Elizabeth
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Dirty carpet in bedroom. Very strange wallpaper. Family room sited at front of building beside the main road. Room therefore too bright from street lights and too noisy from passing cars and people. Family room only accessible by two sets of steps/stairs. Furnishings in dining room dirty and worn out.
sean
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We were visiting family in Llandrindod Wells and this seemed one of the few hotels open there now. It's a massive place in need of tlc. Not sure if the owners will ever be able to get it back to its former Victorian splendour. The pool and spa area are a good extra. Not really sure it's a 4* hotel any more. Food in a la carte is fine. Breakfast a buffet and plenty of choice. Let's hope if it's done up at some point they retain the fab original features - stair banisters and wonderful windows in the breakfast/dining room.
Read More
David
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

First the good. The staff were very friendly professional and helpful. They really looked after us well. The food was also excellent. However the whole hotel was grubby and tired. The sofas in the lounge area were dusty and i could not sit on them as i have a feather and dust allergy and if i say for more than a couple of minutes it woulds start up. The shower in the room was awful. You would be better standing under watering can no pressure at all and volume of water pathetic. Again the room was dusty and grubby with old furniture but the feather items had been removed so it was fine for me. All in all i would have to say it wasn't worth the cost and we wouldn't return sadly. This is a shame as the staff and the food were excellent. Whoever owns the hotel could do with updating and cleaning the place.
Read More
MAGGIE
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is a very tired hotel. We asked to move rooms which they upgraded us but the room they moved us too did not have toilet facilities working and they almost were blaming us for complaining We moved to another room and the door key did not work and again assumed that it was us, the receptionist came with us and we were right it didn’t work. They thought it might have been a battery. They weren’t sure again in the morning. The door key didn’t work. We had to go back to reception to get it sorted. The restaurant staff at the hotel are very pleasant. Our room was a tower suite. The bathroom is nice that they just comfortable. I’m not going to say anything else about it. For being a sweet in their top room, the carpet is very stained wallpaper stained not a pleasant stay here at all. The bathroom was nice. I could take 100 pictures of this room, but I’m just taking a few to show you.
Read More
Patricia
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Property is tired Not value for money
david
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel was as we expected, leisure facilities great, and room dated but super. The biggest let down was the price and the cost of the drinks. A glass of wine and a half of beer, £25 ! The food was ok but soup, sticky toffee pudding and a main course of a small piece of salmon, fries and salad for £38 ! Rather expensive. Staff were pleasant and helpful.
Read More
Colin
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We had a classic double room. Bed was comfortable, but pillows were awful - both hard and lumpy. Certainly not conducive to a good night's sleep. Bathroom was very small with 1 little shelf for toiletries not big enough for 1 let alone 2.
Mike
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Deco very dated for such a lovely building.
Lynda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Fabulous location. Quirky large Victorian hotel. Very busy when we stayed the 1 night due to local Royal Welsh Show but staff were very professional. Room was huge if a bit musty from old water damage in ceiling and wall corner. Bathroom enormous and spotless. Sadly no hot water to the walk in shower but bath was fine. Reception staff very apologetic and noted room for immediate attention. Will stay again at this hotel because it made me smile. No corporate chain blandness as still in family ownership. Would be great for a murder mystery
Read More
Bernard
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Good enough
CERI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Lovely staff, clean rooms and excellent breakfast. Stayed to attend a wedding function which was fantastic. However, rooms felt v tired for the amount we paid . Internet connection was poor on the 2nd floor as it didnt reach that far. Air conditioning controls weren't even connected and toilet took a few pumps before it flushed.
Read More
Erica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The Metropole is a reminder of the glory days of Llandrindod, a big Victorian hotel that has changed little over the years. The food is generally good and plentiful and the service is very good. The spa is worth a visit, the facilities are very good, especially the pool area. The hotel is starting to look a little shabby again, but is clean and tidy. We have been staying here for years and will come back again.
Read More
Dewi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Noisy fan in bathroom that kept running. Walk in shower a must for us as husband has had two hip operations and a knee operation and waiting for another knee operation. Very disappointed with the room. Had paid for a superior room but, through Trivago.
Susan
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We enjoyed a lovely time at the Metropole hotel in Llandrindod Wells. Our room was quiet, clean and spacious. Staff were helpful and friendly. We had a swim in the Spa pool which was a wonderful experience. We ate in the Brasserie and enjoyed delicious food and service. Breakfast was also delicious and had a good selection of hot and cold food. I would definitely recommend a stay.
Read More
Esther
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Loved our stay, food was excellent, bed very comfortable and the pool and spa facilities were excellent
Number of reviews per page
20
40