Search Hotels
See All Photos
The Parkgate Hotel
Hotels
9.2
/10
Exceptional
1,571 reviews
What Guests Say About Their Stay
Steven
10.0
/ 10
Staff at check in were very helpful, room was excellent coffee very good and breakfast was good quality with great choices
Julian
10.0
/ 10
My recent stay at The Parkgate was faultless. As my review indicates, the stay was perfect and, i will definately stay again and have already recommended to friends and family.
Debra
10.0
/ 10
Excellent location..... friendly staff....10/10 for cleanliness......room was excellent...... Breakfast exceptional.....overall 10/10
In the Area
See Map
Westgate Street, Castle, Cardiff, Wales, CF10 1DA
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Read More
Available Room Types in The Parkgate Hotel
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around The Parkgate Hotel
Discover More Places
Westgate Street, Castle, Cardiff, Wales, CF10 1DA
Discover More About The Parkgate Hotel
Location
Staying at The Parkgate Hotel is a good choice when you are visiting Castle.
About The Parkgate Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Parkgate Hotel exclusively for you.
Get precious and unforgettable moment during your stay at The Parkgate Hotel.
All facilities in The Parkgate Hotel
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
Food and Drinks
- Breakfast
- Bar
General
- Banquet
- Smoking area
Hotel Services
- Laundry service
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Meeting rooms
Things to Do
- Spa
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Parkgate Hotel
Important Note
- Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Parkgate Hotel | 169 |
Number of floors in The Parkgate Hotel | 6 |
Another facilities in The Parkgate Hotel | Others, Safety deposit box, Coffee shop, Breakfast, Bar |
Frequently asked question in The Parkgate Hotel
What are available facilities at The Parkgate Hotel?
There are top facilites at The Parkgate Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Parkgate Hotel?
The standard check-in time at The Parkgate Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Parkgate Hotel provide breakfast?
Yes, The Parkgate Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Parkgate Hotel
Other sources (1,571)
9.2
Exceptional
From 1,571 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Parkgate Hotel
Number of reviews per page
20
40
Top reviews
Steven
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff at check in were very helpful, room was excellent coffee very good and breakfast was good quality with great choices
james
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was disappointed that there was no access to the spa unless you paid per person, disappointed by my stay as I stay in a lot of hotels and considering this is supposed to be one of the best in Cardiff it did not live up to the standards you might expect. No parking
Julian
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
My recent stay at The Parkgate was faultless. As my review indicates, the stay was perfect and, i will definately stay again and have already recommended to friends and family.
terry
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent location for exploring the city. Very clean. Excellent room.
Debra
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excellent location..... friendly staff....10/10 for cleanliness......room was excellent...... Breakfast exceptional.....overall 10/10
Emma
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lonely hotel with a fab spa
Rosemary
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice old heritage hotel.
Lisa
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We absolutely loved this hotel. The decor is very tasteful, it's in a good location, the staff are friendly and professional and the rooms are well equipped. One of the nicest hotels weve stayed in.
Amy
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property and central.
tracey
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fabulous experience all round ! Check in staff were lovely and friendly and very accommodating. Rooms were top notch and Elemis products were welcomed. Used the spa and enjoyed the experience. Can’t wait to stay again.
Denesha
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
.
Natasha
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The spa is spectacular!
Michael
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Everything was as expected except at check-in, we were not offered a room upgrade and we were not told about our 30% spot discount. As VIPs, Hotels.com mentioned we would have these perks. After discussing with reception, we were given the 30% discount. A room upgrade was never offered although it seems there was room availability.
Read More
Rafi
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was perfect
PHILLIP
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Professional, courteous, cooperative, friendly & helpful
John
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We thoroughly enjoyed our stay in the Park gate ideally positioned in the centre gives you many places to dine or drink.
If there was one minus it was the hot food side of the breakfast.The plates were cold and the food in the tureens were left to become empty before refilling.
The sausages seemed to have been cooked hours earlier, the rest was equally cold just not good enough for that standard of hotel.
Read More
Joseph
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Quite average overall for the price
FT
Business
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Check in staff not up to standard , rooms are ok . None if our group ( I booked 7 rooms !) got the upgrade for VIP status for Platinum members , and overall the experience was mediocre . There is lot of room for improvement re staff .
Mimi
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Restaurant food was delicious. Staff were friendly. Room was clean and spacious.
Daniel
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Just amazing overall
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Cardiff
About Traveloka
Facebook
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved