Room tidy staff was very nice

Breakfast give me the best start off the day .. fresh and warm

Room was not clean and was cold and Noisy

Ignored by a member of staff at check-in and queue was building as he left one girl to check people in ehile he kept his head down

Room seemed to be half cleaned, next coat hanger still on mirror, sock found next to room fan, black long hair in sink, room was next to lift so woken a few times by this. Have stayed here several times as convenient to head further north. Staff have always been lovely but the rooms are a let down. The basics of ensuring the last guests items are removed shouldn’t be hard to do. Room was tired, bathroom sink taps old/stained. Toilet flusher is half way out the wall, someone has stuffed toilet paper in the hole to attempt a fix.

Short business trip. Good parking, easy access. Nice room, quick check in.

Clean room, good service.

Staff were friendly food was good.Rooms were clean enough.Corridors leading to bedroom coming out of lift were smelly maybe cleaners cupboard? Swimming pool was a bit dated but clean enough. Overall stay was ok

The room was very disappointing it was extremely small for three people, with barely enough space to walk between the beds. The cleanliness was poor; there was dust everywhere, and the fan was covered in thick dust. To make things worse, the room was boiling hot (even though it was only around 21–23°C outside), and the fan didn’t help at all because of how dirty it was.The landline over there was not working aswell. i called them through my own phone On a positive note, the pool and jacuzzi facilities were lovely and well maintained, which made the stay a little better.

Rooms are a bit dated. Other than that my stay was ok.

Good size room for families

I was very disappointed, the rooms need up updating & needs maintenance to fix up.the windows didn’t open all the way & with no air con the room was far too hot with no air circulating even with two fans on for the three nights, I felt like I was in a sauna. Breakfast was well see for yourself. The photos online compared to what you experience is two totally different things.

First room: toilet made really loud grinding noise and had bad stains on carpet Request room change and was immediately accommodated Second room toilet worked fine but there were dirty towels left in closet and garbage in the garbage bin. Carpet was stained. Plenty of parking Beds comfy Staff friendly

Very good welcoming from reception. Rooms a bit tired and needs a make up.

Stains all over the floor and walls of 504. Stains on bathroom floor. I was booked for two night but had to check out after the first night.

Room was nice. It was pretty warm in the room and the window didn’t open very far but they did have fans. Stay was great. Pool and hot tub were a nice treat for the end of our trip.

Last minute stay due to a cancelled flight. Everything was great apart from I would expect air conditioning in a 4 star hotel. With the windows open it was pretty loud as it is sandwiched between two main roads.

Room was not clean and was extremely hot even though it was not hot outside. Could only open the window a few inches.

Comfortable bed, nice room but toilet flush was broken

Room was very hot and so sleeping was impossible. Shower curtain was mouldy and the was mould around the grab rail over the bath. One pillow case was filthy. Room was dusty. Not worth the high rate that was paid for the room.