Clean room

My truck didn't fit in the parking garage and I was not informed of this prior to arriving.

yes the room was spotless and staff where very helpful

Great location, clean hotel

Great service and wonderful water pressure in the shower.

it was a peaceful hotel

The staff was very friendly and courteous and the room was very clean.

Clean room and nice staff.

The room was OK, but the mattresses were sinking on the middle, making it uncomfortable for 2 people, even one being a child, to sleep on it. Location was great for Winterlude and to enjoy downtown Ottawa.

Lots of traffic noise if your room is on the street side.

Stuff and service were great, very responsive and helpful

Yes

Nice accommodations.

TV remote

Great and friendly service

it was great!

The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.

Large spacious rooms, would have been nice to have queen beds instead of doubles but overall a nice hotel.

We were unable to stay at the hotel as all of the parking offered did not fit our truck. After driving around for 45 minutes, we informed management that we wanted our money back and we drove 3 1/2 hours home. I am extremely disappointed and would like a full refund.

We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.