Sheraton Ottawa Hotel

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8.8
/10
Very Good
1,076 reviews

What Guests Say About Their Stay

Benoit

10.0
/ 10
The room was clean, the staff is amazing always ready to help. The breakfeast was excellent.

Wan Yee Yvonne

10.0
/ 10
They gave me a free breakfast to apologize for the delay in getting the room ready for me. Excellent service!

Thelma

10.0
/ 10
All of the staff were courteous and very knowledgeable. Breakfasts were delicious and generously portioned. Our room was clean and we loved the open space in it so we could sit in chairs and watch television without having to lie on the bed. Also, it was very nice to have the choice of a bath or shower in the bathroom.
In the Area
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150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2

Main Facilities

Read More
24-Hour Front Desk
Parking
Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Ottawa Hotel

150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2
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Lobby Sheraton Ottawa Hotel
Lobby 2 Sheraton Ottawa Hotel

Discover More About Sheraton Ottawa Hotel

Discover the Sheraton Ottawa Hotel: Your Gateway to the Heart of Ontario's Capital

Welcome to the Sheraton Ottawa Hotel, a premier destination offering unparalleled comfort and convenience in the vibrant heart of Canada's capital city. Whether you're visiting for business or leisure, the Sheraton Ottawa Hotel provides a sophisticated and welcoming atmosphere, ensuring a memorable stay. Experience exceptional service, modern amenities, and a prime location that puts the best of Ottawa right at your doorstep. Room rates at Sheraton Ottawa Hotel start from - per night. Donโ€™t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sheraton Ottawa Hotel Location

The Sheraton Ottawa Hotel is ideally situated in the downtown core of Ottawa, Ontario. Located at 150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2, it offers easy access to the city's most significant landmarks and business districts. Just a short distance from major transit hubs, including the Ottawa Train Station and the Ottawa International Airport (YOW), getting to and from the hotel is a breeze. The hotel's central position means you are within walking distance of Parliament Hill, the National Gallery of Canada, and the bustling ByWard Market, known for its unique shops, diverse restaurants, and lively atmosphere. This prime location makes the Sheraton Ottawa Hotel the perfect base for exploring all that this dynamic city has to offer.

Sheraton Ottawa Hotel Facilities & Services

Facilities for guests at Sheraton Ottawa Hotel are designed to enhance your comfort and convenience throughout your stay. We are committed to providing a seamless experience with a range of services and amenities catering to every need.

  • Indoor Pool and Fitness Center:

    Enjoy a refreshing swim in our heated indoor pool or maintain your workout routine in our fully equipped fitness center, open daily from 6:00 AM to 10:00 PM.
  • Business Center:

    Stay productive with access to our business center, offering printing, copying, and computer services. Available 24/7 for your convenience.
  • On-site Dining:

    Experience exquisite culinary delights at our hotel restaurants and bars.
  • Concierge Services:

    Our knowledgeable concierge team is available to assist with restaurant reservations, tour bookings, and local recommendations. Hours are 7:00 AM to 11:00 PM daily.
  • Meeting and Event Spaces:

    Host your next conference or celebration in our versatile event rooms, equipped with state-of-the-art technology.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel with free high-speed wireless internet access.
  • Parking:

    Secure underground parking is available for guests at a daily rate of PHP 1,500.
  • Pet-Friendly Policy:

    We welcome well-behaved pets with an additional cleaning fee of PHP 2,500 per stay. Please inform us at the time of booking.

Sheraton Ottawa Hotel Room Types

Discover a variety of thoughtfully appointed accommodations, offering the perfect retreat after a day of exploring or working. The room types of Sheraton Ottawa Hotel are designed to suit every traveler's needs, ensuring a comfortable and restful stay.

  • Deluxe King Room:

    Featuring one king-sized bed, city views, and a spacious en-suite bathroom with a bathtub. Non-smoking.
  • Deluxe Double Room:

    Equipped with two double beds, offering ample space for families or friends traveling together. City views and a bathtub are included. Non-smoking.
  • Sheraton Club Room:

    Enjoy enhanced amenities and access to the exclusive Sheraton Club Lounge, offering complimentary breakfast and evening hors d'oeuvres. Features one king-sized bed or two double beds, with city views and a bathtub. Non-smoking.
  • Executive Suite:

    A luxurious option featuring a separate living area, a king-sized bed, and panoramic city views. Includes a premium en-suite bathroom with a bathtub. Non-smoking.
  • Accessible Rooms:

    Available in various configurations, these rooms are designed with enhanced accessibility features, including roll-in showers and grab bars, while still offering comfort and style.

Sheraton Ottawa Hotel Dining & Restaurants

Savor a diverse culinary journey at the Sheraton Ottawa Hotel, where exceptional dining experiences await. Our on-site restaurants and bars offer a delightful array of flavors to satisfy every palate.

  • The Courtyard Restaurant:

    Open for breakfast, lunch, and dinner, The Courtyard Restaurant offers a contemporary menu featuring Canadian cuisine with a focus on fresh, local ingredients. Estimated price per person: PHP 2,000 - PHP 4,000. Operating hours: 7:00 AM - 10:00 PM daily.
  • The Lobby Lounge:

    A sophisticated spot for a casual meal, light snacks, or expertly crafted cocktails. Perfect for unwinding after a busy day. Estimated price per person: PHP 1,000 - PHP 2,500. Operating hours: 11:00 AM - 11:00 PM daily.
  • In-Room Dining:

    Enjoy a selection of our finest dishes in the comfort and privacy of your room. Available 24 hours a day.

Sheraton Ottawa Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Ottawa with a stay at the Sheraton Ottawa Hotel. The surrounding area is brimming with attractions and activities for every interest.

  • Parliament Hill:

    Just a short walk from the hotel, explore the iconic seat of Canada's federal government, witness the Changing of the Guard ceremony (seasonal), and enjoy stunning views of the Ottawa River.
  • ByWard Market:

    One of Canada's oldest and largest public markets, offering a vibrant mix of fresh produce, artisanal foods, unique crafts, and diverse dining options.
  • National Gallery of Canada:

    Home to an extensive collection of Canadian and Indigenous art, as well as European masterpieces. A must-visit for art enthusiasts.
  • Canadian Museum of History:

    Located across the river in Gatineau, Quebec, this museum offers fascinating insights into Canada's past and cultural heritage.
  • Rideau Canal:

    A UNESCO World Heritage Site, perfect for a leisurely stroll, a boat tour in the summer, or ice skating on the world's largest naturally frozen rink in the winter.

If you are looking for other activities around Sheraton Ottawa Hotel, check out the best deals on Traveloka: Recommended activities in Ottawa!

How to Get to Sheraton Ottawa Hotel from the Airport

Navigating your journey from Ottawa International Airport (YOW) to the Sheraton Ottawa Hotel is straightforward, with several convenient options available. The airport transfer service of Sheraton Ottawa Hotel ensures a smooth transition to your accommodation. Here's how to get to Sheraton Ottawa Hotel:

  • Taxi:

    Metered taxis are readily available at the airport's designated taxi stands. The journey to the hotel typically takes 20-30 minutes, depending on traffic, and costs approximately PHP 2,500 - PHP 3,500.
  • Ride-Hailing Service:

    Popular ride-hailing services also operate from Ottawa International Airport. Pickup points are clearly marked. The fare is comparable to a taxi.
  • Airport Shuttle:

    Several shuttle services offer shared rides to downtown hotels. Booking in advance is recommended. Prices vary but are generally more economical for solo travelers than a private taxi.
  • Hotel Private Transfer:

    For the utmost convenience and comfort, you can arrange a private airport transfer directly through the Sheraton Ottawa Hotel. This service offers a seamless experience from the moment you arrive. Please contact the hotel directly for rates and to book this service. This is a premium airport transfer service.

Summary of Why You Should Choose to Stay at Sheraton Ottawa Hotel

Choosing the Sheraton Ottawa Hotel for your next visit to Canada's capital ensures a stay filled with comfort, convenience, and exceptional service. With excellent Room availability at Sheraton Ottawa Hotel, you can find the perfect accommodation to suit your needs. Booking Sheraton Ottawa Hotel is made easy and rewarding through Traveloka.

  • Prime Downtown Location:

    Steps away from major attractions, business centers, and public transport.
  • Exceptional Amenities:

    Enjoy the indoor pool, fitness center, and business facilities.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation.
  • Outstanding Service:

    Experience the warm hospitality and professional service that the Sheraton brand is known for.
  • Convenient Dining:

    On-site restaurants and lounges offer delicious options for every meal.

Book your stay at the Sheraton Ottawa Hotel today and experience the best of Ottawa. For great deals and easy reservations, choose Traveloka.

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All facilities in Sheraton Ottawa Hotel

Lobby Sheraton Ottawa Hotel
Lobby
Exterior Sheraton Ottawa Hotel
Exterior
Others Sheraton Ottawa Hotel
Others
Restaurant Sheraton Ottawa Hotel
Restaurant

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Express check-in
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Sheraton Ottawa Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Ottawa Hotel
236
Number of floors in Sheraton Ottawa Hotel
18
Another facilities in Sheraton Ottawa Hotel
Multilingual staff, Newspaper in lobby, Express check-in, 24-hour Receptionist, Express check-out

Frequently asked question in Sheraton Ottawa Hotel

What are available facilities at Sheraton Ottawa Hotel?
There are top facilites at Sheraton Ottawa Hotel such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Ottawa Hotel?
The standard check-in time at Sheraton Ottawa Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Sheraton Ottawa Hotel?
Sheraton Ottawa Hotel is a 0.0-star hotel.
How many floors does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel has 18 floors.
How many rooms are available at Sheraton Ottawa Hotel?
Sheraton Ottawa Hotel has 236 rooms in total.
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More Reviews from Other Guests in Sheraton Ottawa Hotel

8.8
Very Good
From 1,076 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Jake
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly, silent and clean room.
Brian
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staffer actually pretty good very kind. It is difficult to reach all places if you need assistance as I do. The hotel is a little bit in need of renovation and they say they're going to be doing it soon.
Morten
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.
William
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and everything you need in a great hotel.
Kookji
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we arrived at the hotel around 4pm, the staff told me our room was not ready yet and asked us to check in after 6pm and I asked her to at least do some upgrade on our room because of inconvenience and she said yes. When we came back to hotel after 7pm, the room was ready, but the room they assigned us was on the third floor, the lowest floor for the rooms on the hotel, which means they didn't provide us any upgrade at all even though we are Mariott Gold Elite member. That was still OK with us as long as we could have quiet and cozy night. However, the real problem was there was a party on second floor banquet room on Saturday night, from which music was played so loud that I couldn't sleep at all. First, I went down to reception desk after 11pm to check when the party would be over and she told me in an half hour. However, the music didn't stop till 1 pm and I went down again very frustrated and asked her again when the party would be end. And she said she would ask to lower the music to the party and maybe a half hour later music finally stopped. What I was so upset from this stay was that the hotel assinged our family on the third floor even though they knew a big party would go on the first night we stayed there. And even after late check-in because they didn't prepare our room on time. Check-in was supposed to be available from 3pm as long as I know. This hotel doesn't care for the customer at all. For the record, we paid more than $1,000 for two night stay.
Read More
Zhuma
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, helpful staff, spacious room.
David
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location for Ottawa Race Weekend.
Jon
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, great staff, they were all very helpful and attentive. Rooms could use some upgrades but big enough and had everything I needed. I stayed before this time and I'll go back
Chandra
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room.
Heather
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom did not function well. Toilet was very slow to flush, sinks were cracked. Did not expect that in this level of hotel. But the food service on the 17th floor was amazing and the young woman serving us was amazing! She gets a golden star from me!
Flora
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast, was excellent, The personal was very nice and very helpful and respectful ๐Ÿ™
Heinz
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, itโ€™s a bit dated. Overall I would recommend the hotel
YI-YU
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was served but because of short of staff (only 2 on duty), there was a long line-up waiting for the table. We waited for our food for like 25 minutes. This was very bad
Gyle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Food in restaurant was good
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great couple retreat in Ottawa
Martin-Louise
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

What happened to Sheraton since being managed by Marriott? Unfortunately, this was far from the Sheraton experience I expected during my stay in Ottawa this weekend. The experience started with a one-hour wait just to park the car, as there was only one valet attendant available. Check-in was slow and inefficient, and breakfast service was extremely disappointing โ€” we waited over an hour to be served cold food. The hotel itself feels tired and run-down, and I was surprised by the lack of security, as anyone appeared able to access guest floors without a key card requirement in the elevators. Overall, this stay did not meet the standards I associate with the Sheraton brand. Considering the price, I would not recommend staying here. Don't waste your money.
Read More
Nathalie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service. Le personnel est fabuleux
Rita
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and smelled good. The towels were terrible. Thin and scratchy. Property is well-located in downtown and close to everything. The breakfast was ok certainly not worth $30. The price was not cheap at $250 a night. I would stay again but not do the breakfast.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very impressive by the service of reception and valet parking.
Francisco
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Great staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheraton Ottawa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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See Other Accommodations in Ottawa
8.8
Very Good
From 1,076 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Jake
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly, silent and clean room.
Brian
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staffer actually pretty good very kind. It is difficult to reach all places if you need assistance as I do. The hotel is a little bit in need of renovation and they say they're going to be doing it soon.
Morten
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.
William
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and everything you need in a great hotel.
Kookji
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we arrived at the hotel around 4pm, the staff told me our room was not ready yet and asked us to check in after 6pm and I asked her to at least do some upgrade on our room because of inconvenience and she said yes. When we came back to hotel after 7pm, the room was ready, but the room they assigned us was on the third floor, the lowest floor for the rooms on the hotel, which means they didn't provide us any upgrade at all even though we are Mariott Gold Elite member. That was still OK with us as long as we could have quiet and cozy night. However, the real problem was there was a party on second floor banquet room on Saturday night, from which music was played so loud that I couldn't sleep at all. First, I went down to reception desk after 11pm to check when the party would be over and she told me in an half hour. However, the music didn't stop till 1 pm and I went down again very frustrated and asked her again when the party would be end. And she said she would ask to lower the music to the party and maybe a half hour later music finally stopped. What I was so upset from this stay was that the hotel assinged our family on the third floor even though they knew a big party would go on the first night we stayed there. And even after late check-in because they didn't prepare our room on time. Check-in was supposed to be available from 3pm as long as I know. This hotel doesn't care for the customer at all. For the record, we paid more than $1,000 for two night stay.
Read More
Zhuma
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, helpful staff, spacious room.
David
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location for Ottawa Race Weekend.
Jon
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, great staff, they were all very helpful and attentive. Rooms could use some upgrades but big enough and had everything I needed. I stayed before this time and I'll go back
Chandra
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room.
Heather
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom did not function well. Toilet was very slow to flush, sinks were cracked. Did not expect that in this level of hotel. But the food service on the 17th floor was amazing and the young woman serving us was amazing! She gets a golden star from me!
Flora
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast, was excellent, The personal was very nice and very helpful and respectful ๐Ÿ™
Heinz
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, itโ€™s a bit dated. Overall I would recommend the hotel
YI-YU
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was served but because of short of staff (only 2 on duty), there was a long line-up waiting for the table. We waited for our food for like 25 minutes. This was very bad
Gyle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Food in restaurant was good
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great couple retreat in Ottawa
Martin-Louise
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

What happened to Sheraton since being managed by Marriott? Unfortunately, this was far from the Sheraton experience I expected during my stay in Ottawa this weekend. The experience started with a one-hour wait just to park the car, as there was only one valet attendant available. Check-in was slow and inefficient, and breakfast service was extremely disappointing โ€” we waited over an hour to be served cold food. The hotel itself feels tired and run-down, and I was surprised by the lack of security, as anyone appeared able to access guest floors without a key card requirement in the elevators. Overall, this stay did not meet the standards I associate with the Sheraton brand. Considering the price, I would not recommend staying here. Don't waste your money.
Read More
Nathalie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service. Le personnel est fabuleux
Rita
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and smelled good. The towels were terrible. Thin and scratchy. Property is well-located in downtown and close to everything. The breakfast was ok certainly not worth $30. The price was not cheap at $250 a night. I would stay again but not do the breakfast.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very impressive by the service of reception and valet parking.
Francisco
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Great staff.
Number of reviews per page
20
40