Sheraton Ottawa Hotel

Hotels
8.6
/10
Very Good
1,113 reviews

What Guests Say About Their Stay

Mackenzie

10.0
/ 10
The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.

Dawn

10.0
/ 10
We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.

Dhanae

10.0
/ 10
Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
In the Area
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150 Albert St, Ottawa, Ontario, Canada, K1P5G2

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Ottawa Hotel

150 Albert St, Ottawa, Ontario, Canada, K1P5G2
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Discover More About Sheraton Ottawa Hotel

Location


Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa.

About Sheraton Ottawa Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Ottawa Hotel exclusively for you.

Sheraton Ottawa Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Ottawa Hotel.

All facilities in Sheraton Ottawa Hotel

Others Sheraton Ottawa Hotel
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom

Transportation

  • Valet parking (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Ottawa Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Ottawa Hotel
236
Number of floors in Sheraton Ottawa Hotel
17
Another facilities in Sheraton Ottawa Hotel
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked question in Sheraton Ottawa Hotel

What are available facilities at Sheraton Ottawa Hotel?
There are top facilites at Sheraton Ottawa Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Ottawa Hotel?
The standard check-in time at Sheraton Ottawa Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sheraton Ottawa Hotel provide breakfast?
Yes, Sheraton Ottawa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel is a 4.0-star hotel.
How many floors does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel has 17 floors.
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More Reviews from Other Guests in Sheraton Ottawa Hotel

8.6
Very Good
From 1,113 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Mackenzie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.
Read More
Krystal
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Large spacious rooms, would have been nice to have queen beds instead of doubles but overall a nice hotel.
Sarah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were unable to stay at the hotel as all of the parking offered did not fit our truck. After driving around for 45 minutes, we informed management that we wanted our money back and we drove 3 1/2 hours home. I am extremely disappointed and would like a full refund.
Dawn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Dhanae
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
david
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Roons clean, restaurant staff kind and courteous, parking a disaster...u have to valet, no issue there but they brought me the wrong car at one point and didnt even realize.... could have been a problem. At $34/day, the service is not reflective of Sheraton but shows poorly. Other than that, stay was good
Gilbert
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very nice
Tricia
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Hospitality was great! The rooms are spacious.
Schelling
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was large and clean. The service was impeccable. The only problem was that the lounge on the first floor was closed in the afternoon so couldn't get a drink.
van nhat
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Personnal ok
Rod
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay
Cheryl
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love the service of the staff right to the bell help
Kyle
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Let me check in early, free valet parking, I feel like a king.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a good stay but the parking valet service Was not provided. Parking needs to be addressed not everyone is capable of navigating alternative choices. Valet should provide that service and park the vehicle for you. Other than that all good thank you
Catriona
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and spacious room; staff were nice and efficient; restaurant was good, parking was good. Hotel located in walking distance from major attractions.
Lori
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean
Faeze
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was good
Malmin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Healthy and tasty
Josko
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was old. The beds and pillows were horrible. I couldn’t sleep the first night. Very noisy (both street and guests). The bathroom is also very old. Overpriced. I chose the hotel because of the central location. Otherwise it’s a total rip-off
Tracy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Enjoyed my stay and valet parking
Number of reviews per page
20
40

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Others 4 Sheraton Ottawa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,113 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Mackenzie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.
Read More
Krystal
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Large spacious rooms, would have been nice to have queen beds instead of doubles but overall a nice hotel.
Sarah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were unable to stay at the hotel as all of the parking offered did not fit our truck. After driving around for 45 minutes, we informed management that we wanted our money back and we drove 3 1/2 hours home. I am extremely disappointed and would like a full refund.
Dawn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Dhanae
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
david
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Roons clean, restaurant staff kind and courteous, parking a disaster...u have to valet, no issue there but they brought me the wrong car at one point and didnt even realize.... could have been a problem. At $34/day, the service is not reflective of Sheraton but shows poorly. Other than that, stay was good
Gilbert
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very nice
Tricia
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Hospitality was great! The rooms are spacious.
Schelling
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was large and clean. The service was impeccable. The only problem was that the lounge on the first floor was closed in the afternoon so couldn't get a drink.
van nhat
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Personnal ok
Rod
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay
Cheryl
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Love the service of the staff right to the bell help
Kyle
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Let me check in early, free valet parking, I feel like a king.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a good stay but the parking valet service Was not provided. Parking needs to be addressed not everyone is capable of navigating alternative choices. Valet should provide that service and park the vehicle for you. Other than that all good thank you
Catriona
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and spacious room; staff were nice and efficient; restaurant was good, parking was good. Hotel located in walking distance from major attractions.
Lori
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean
Faeze
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was good
Malmin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Healthy and tasty
Josko
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was old. The beds and pillows were horrible. I couldn’t sleep the first night. Very noisy (both street and guests). The bathroom is also very old. Overpriced. I chose the hotel because of the central location. Otherwise it’s a total rip-off
Tracy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Enjoyed my stay and valet parking
Number of reviews per page
20
40