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Sheraton Ottawa Hotel

Hotels
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8.8
/10
Very Good
1,048 reviews

What Guests Say About Their Stay

Meri

10.0
/ 10
The room was very clean and spacious. The hotel is well-situated, close to touristic attractions and public transport. I had an excellent stay.

Kevin

10.0
/ 10
The property is in an amazing location. The rooms were clean and spacious. The valet was super quick and getting our car back when we needed it.

Karen and Michael Serilla

10.0
/ 10
Valet was great. Breakfast seemed limited. Staff was helpful. Hotel was spooky quiet…. Not sure why.
In the Area
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150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2

Main Facilities

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24-Hour Front Desk
Parking
Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Ottawa Hotel

150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2
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Lobby Sheraton Ottawa Hotel
Lobby 2 Sheraton Ottawa Hotel

Discover More About Sheraton Ottawa Hotel

Location
Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa.

About Sheraton Ottawa Hotel

From business event to corporate gathering, Sheraton Ottawa Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sheraton Ottawa Hotel, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Sheraton Ottawa Hotel will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Ottawa Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Ottawa Hotel.

All facilities in Sheraton Ottawa Hotel

Lobby Sheraton Ottawa Hotel
Lobby
Exterior Sheraton Ottawa Hotel
Exterior
Others Sheraton Ottawa Hotel
Others
Restaurant Sheraton Ottawa Hotel
Restaurant

Transportation

  • Valet parking
  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Room service
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Express check-in
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Accommodation Policy & General Information in Sheraton Ottawa Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Ottawa Hotel
236
Number of floors in Sheraton Ottawa Hotel
18
Another facilities in Sheraton Ottawa Hotel
Valet parking, Car rental, Security, Disabled access friendly, Room service

Frequently asked question in Sheraton Ottawa Hotel

What are available facilities at Sheraton Ottawa Hotel?
There are top facilites at Sheraton Ottawa Hotel such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Ottawa Hotel?
The standard check-in time at Sheraton Ottawa Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
How many stars does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel is a 4.0-star hotel.
How many floors does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel has 18 floors.
How many rooms does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel has 236 rooms in total.
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More Reviews from Other Guests in Sheraton Ottawa Hotel

Overall Ratings & Reviews Sheraton Ottawa Hotel

Other sources (1,048)
8.8
Very Good
From 1,048 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Jozie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was our first time going to Ottawa, the Sheraton was like a good location for a reasonable price. We got a room on the 11th floor, unfortunately our view was of a high-rise office building with floor to ceiling windows. The room was nice enough, very good sized and the bed was comfortable. The carpet did not look the cleanest, and the bathroom was quite basic for almost $200 a night. The employees were very friendly and welcoming, they allowed us to check in 2 hours early since our flight arrived early in the day. They also were happy to hold our bags for us on the last day until our flight home, which was really nice. Definitely add the breakfast onto your fee, it’s well worth the added cost. The breakfast serving staff were exceptional, very attentive and friendly. Food was delicious. Overall it was a satisfactory experience, considering the price and our length of stay! I would book again.
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Sebastian
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bad customer service
Meri
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean and spacious. The hotel is well-situated, close to touristic attractions and public transport. I had an excellent stay.
Rejean
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Il n’était pas inclus le petit déjeuner
Mario
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice helpful staff. Great location near parliament building and Sparks street.
Cheng
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

they do not have laundry room
Cheng Hock
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel looks old from the outside but extremely welcoming once you enter the hotel lobby. You can smell the distinct "Sheraton Scent" as soon as you enter. Room is clean and there are daily service during my 3 night stays. The fitness room is pretty good, it has towel, water, headset.
Han
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great in cleanliness and air conditioning
Catherine
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location. Staff completely unhelpful with luggage on arrival or departure
Amirhossein
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked a room for three people through Expedia, but they gave me a room for two. The package included two breakfast coupons, two towels, and everything else, but it was for two people, not three. It’s frustrating.
Warren
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Despite staff shortages the food was great
Deborah
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was always friendly and very helpful
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great, helpful and knowledgeable staff.
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is in an amazing location. The rooms were clean and spacious. The valet was super quick and getting our car back when we needed it.
Sharon
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast and dinner excellent! Staff friendly and accomodating,
BRIAN JAMES
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the parking charges were excessive and the carts were hard to find but the staff were very good.
Stefano
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It would have been nice if the bed was actually made instead of the just pulling up the bed sheets
Stephane
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast is served in the VIP lounge starts at 7am, when we got there at 7, nothing was ready. We had a busy day ahead of us and we didn’t get to enjoy the complete breakfast that was included.
Miles
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel, lots to do/see in the area, very helpful staff
Nukhet
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Sheraton should be ashamed to have this as one of its properties. Staff is fine and as expected. Old building and mediocre rooms. Stay elsewhere for the money. Or stay to observe the smallest king bed you’ve seen. Parking is awful, breakfast is a disaster, terrible room lighting, huge gap at the bottom of room door, and it’s old - even feels a little dingy. This is a 2 star hotel. Would never stay at this location again and much less likely to stay at a Sheraton ever again in general, anywhere. If this is how they think a property should be managed they will soon be competing with Motel 6 rather than Hilton.
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Number of reviews per page
20
40

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Exterior 4 Sheraton Ottawa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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