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Staff was warmly accommodating. Clean building. Comfortable bed.

Great stay, staff were very helpful

Todo Bien..................

Is to old.

Clea comfortable room. Great location

Always a great choice to stay at the Ottawa Sheraton. Close to everything.

No good

Expedia me cobro el estacionamiento por adelantado, cuando llego al hotel mi vehículo y que entraba el estacionamiento ( chevrolet, traverse) y expedia indico que no devuelve el costo del estacionamiento qué no use.

Todo muy bien bien ubicado y excelente servicio. Limpieza

Great hotel. Very clean and in good condition. Location was perfect as well. No complaints. We will visit again.

Convenient location and friendly staff

The staff were all very friendly and helpful. Whenever we had a request or issue they solved it right away. The hotel room was somewhat dated and there were small surfaces that we could tell hadn’t been cleaned/dusted in a long time, like the outlets on the side of the headboard were very dusty. We had to ask the front desk for our room to be cleaned because housekeeping hadn’t come for 2 days. Overall it was fine for what we needed.

La qualité de l’ensemble des services, incluant le déjeuner, est largement inférieure au prix. Le déjeuner, notamment, est nul.

Great location. Clean, but the washroom was a bit dated

Nice rooms and clean

This was our first time going to Ottawa, the Sheraton was like a good location for a reasonable price. We got a room on the 11th floor, unfortunately our view was of a high-rise office building with floor to ceiling windows. The room was nice enough, very good sized and the bed was comfortable. The carpet did not look the cleanest, and the bathroom was quite basic for almost $200 a night. The employees were very friendly and welcoming, they allowed us to check in 2 hours early since our flight arrived early in the day. They also were happy to hold our bags for us on the last day until our flight home, which was really nice. Definitely add the breakfast onto your fee, it’s well worth the added cost. The breakfast serving staff were exceptional, very attentive and friendly. Food was delicious. Overall it was a satisfactory experience, considering the price and our length of stay! I would book again.

Bad customer service

The room was very clean and spacious. The hotel is well-situated, close to touristic attractions and public transport. I had an excellent stay.