Sheraton Ottawa Hotel

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8.8
/10
Very Good
1,084 reviews

What Guests Say About Their Stay

Benoit

10.0
/ 10
The room was clean, the staff is amazing always ready to help. The breakfeast was excellent.

Wan Yee Yvonne

10.0
/ 10
They gave me a free breakfast to apologize for the delay in getting the room ready for me. Excellent service!

Thelma

10.0
/ 10
All of the staff were courteous and very knowledgeable. Breakfasts were delicious and generously portioned. Our room was clean and we loved the open space in it so we could sit in chairs and watch television without having to lie on the bed. Also, it was very nice to have the choice of a bath or shower in the bathroom.
In the Area
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150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2

Main Facilities

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24-Hour Front Desk
Parking
Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Ottawa Hotel

150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2
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Lobby Sheraton Ottawa Hotel
Lobby 2 Sheraton Ottawa Hotel

Discover More About Sheraton Ottawa Hotel

Discover the Comfort and Convenience of Sheraton Ottawa Hotel

Planning your next adventure to Canada and looking for a place that combines comfort, excellent service, and a prime location? The Sheraton Ottawa Hotel, situated in the heart of Ontario's capital, offers a fantastic base for exploring all that Ottawa has to offer. Whether you're a seasoned traveller or embarking on your first international journey, understanding what makes a hotel stand out is key. For our Australian travellers, we know that a clean, comfortable room with reliable climate control is paramount, alongside easy access to great coffee and delicious food. You'll also appreciate a hotel that's well-connected, making it simple to get around and explore. Rates at Sheraton Ottawa Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Sheraton Ottawa Hotel

The Sheraton Ottawa Hotel is conveniently located in the vibrant downtown core of Ottawa, placing you right in the midst of the city's energy. Situated at 150 Albert Street, Ottawa, Ontario, Canada, K1P 5G2, you're just a short stroll from Parliament Hill and the picturesque Rideau Canal, offering stunning views and recreational opportunities. For those arriving by air, the hotel is easily accessible from Ottawa International Airport (YOW), with various transport options available. Public transport is also readily accessible, with bus routes and the O-Train network nearby, making it simple to navigate the city and discover its many attractions. The surrounding area buzzes with activity, offering a mix of historical sites, modern architecture, and a lively atmosphere perfect for both business and leisure travellers.

Guest Facilities and Services at Sheraton Ottawa Hotel

Guest facilities at Sheraton Ottawa Hotel are designed to ensure a comfortable and convenient stay for all visitors. You'll find a range of amenities to enhance your experience, including a well-equipped fitness centre to keep up with your workout routine, and complimentary high-speed Wi-Fi throughout the property, keeping you connected. The hotel also offers a helpful 24-hour front desk, ready to assist with any queries or requests you may have. For those who appreciate a good start to the day, the hotel provides excellent breakfast options, including a delightful buffet that caters to various tastes, ensuring you can fuel up for a day of exploration. Secure luggage storage is also available, allowing you to make the most of your time in Ottawa even after check-out.

Room Information and Stay Experience at Sheraton Ottawa Hotel

The Sheraton Ottawa Hotel offers a variety of well-appointed rooms designed to provide a restful and rejuvenating experience. Room types of Sheraton Ottawa Hotel cater to different needs, ensuring a comfortable stay for solo travellers, couples, or families. Each room is meticulously maintained, focusing on cleanliness and providing a serene environment. You can expect modern climate control systems, allowing you to set the perfect temperature for your comfort, regardless of the season. The beds are designed for a restful sleep, and the bathrooms are kept to a high standard of cleanliness, featuring quality amenities. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of understated elegance and practical comfort, ensuring you have a pleasant stay.

Recommended Nearby Dining and Cafes around Sheraton Ottawa Hotel

Ottawa boasts a thriving culinary scene, and the Sheraton Ottawa Hotel is perfectly positioned to let you explore it. Just a short walk from the hotel, you'll discover a plethora of cafes offering excellent coffee, perfect for that morning pick-me-up or an afternoon break. Many establishments serve up delicious brunch options, reminiscent of the beloved smashed-avo style breakfasts you might find back home, alongside hearty local buffets. The surrounding streets are lined with restaurants offering diverse cuisines, from casual eateries to more upscale dining experiences. Exploring the local food and coffee culture is a highlight of any visit to Ottawa, and the hotel's central location makes it incredibly easy to sample the best the city has to offer.

Popular Attractions and Activities near Sheraton Ottawa Hotel

Ottawa is rich with history, culture, and natural beauty, offering a wealth of attractions for every type of traveller. Here are some popular spots you can easily access from the Sheraton Ottawa Hotel: *

Parliament Hill:

The iconic seat of Canada's federal government, offering impressive architecture and stunning views. *

National Gallery of Canada:

Home to an extensive collection of Canadian and international art. *

ByWard Market:

One of Canada's oldest and largest public markets, brimming with fresh produce, artisanal goods, and diverse eateries. *

Canadian Museum of History:

Located just across the river in Gatineau, Quebec, this museum offers fascinating insights into Canada's past. *

Rideau Canal:

A UNESCO World Heritage Site, perfect for leisurely strolls, cycling, or even skating in the winter. If you are looking for other activities around Sheraton Ottawa Hotel, check out the best deals on Traveloka: Recommended activities in Ottawa!

How to Get to Sheraton Ottawa Hotel from the Airport

Navigating your way from Ottawa International Airport (YOW) to the Sheraton Ottawa Hotel is straightforward, with several convenient options available. Understanding your choices for Airport transfer service ensures a smooth start to your trip. Here are the primary ways to get to Sheraton Ottawa Hotel from the airport: *

Airport Link Train:

Ottawa has an airport link train service that connects the airport to the city's public transit network, from which you can easily reach the hotel. *

Airport Shuttle Buses:

Regular shuttle bus services operate between the airport and various downtown locations, often including stops close to the Sheraton Ottawa Hotel. *

Public Metered Taxis:

Taxis are readily available at the airport's designated taxi stands, offering a direct and convenient ride to the hotel. *

Rideshare Services:

You can also opt for a rideshare service, which can be hailed from designated pick-up zones at the airport.

Summary of Why You Should Choose Sheraton Ottawa Hotel

For Australian travellers seeking a comfortable, convenient, and well-located accommodation in Ottawa, the Sheraton Ottawa Hotel is an excellent choice. Its prime downtown location offers easy access to major attractions, dining, and public transport. The hotel's commitment to guest comfort, with well-appointed rooms and reliable amenities, ensures a pleasant stay. Friendly service and a welcoming atmosphere further enhance the experience. * Prime location in the heart of Ottawa. * Comfortable and clean guest rooms with modern amenities. * Convenient access to public transport and major attractions. * Helpful 24-hour front desk and fitness facilities. Ready to experience the best of Ottawa? Check room availability at Sheraton Ottawa Hotel and book your stay today. Book Sheraton Ottawa Hotel with Traveloka for a seamless booking experience. Book budget hotels in Ontario and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Sheraton Ottawa Hotel

Lobby Sheraton Ottawa Hotel
Lobby
Exterior Sheraton Ottawa Hotel
Exterior
Others Sheraton Ottawa Hotel
Others
Restaurant Sheraton Ottawa Hotel
Restaurant

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Express check-in
  • 24-hour Receptionist
  • Express check-out
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Sheraton Ottawa Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Ottawa Hotel
236
Number of floors in Sheraton Ottawa Hotel
18
Another facilities in Sheraton Ottawa Hotel
Multilingual staff, Newspaper in lobby, Express check-in, 24-hour Receptionist, Express check-out

Frequently asked questions about Sheraton Ottawa Hotel

What are available facilities at Sheraton Ottawa Hotel?
There are top facilites at Sheraton Ottawa Hotel such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Ottawa Hotel?
The standard check-in time at Sheraton Ottawa Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Sheraton Ottawa Hotel?
Sheraton Ottawa Hotel has a 0.0-star rating.
How many floors does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel has 18.
How many rooms are available at Sheraton Ottawa Hotel?
Sheraton Ottawa Hotel has 236.
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Sheraton Ottawa Hotel reviews and ratings

8.8
Very Good
From 1,084 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveller Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Brian
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staffer actually pretty good very kind. It is difficult to reach all places if you need assistance as I do. The hotel is a little bit in need of renovation and they say they're going to be doing it soon.
Morten
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.
William
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and everything you need in a great hotel.
Kookji
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we arrived at the hotel around 4pm, the staff told me our room was not ready yet and asked us to check in after 6pm and I asked her to at least do some upgrade on our room because of inconvenience and she said yes. When we came back to hotel after 7pm, the room was ready, but the room they assigned us was on the third floor, the lowest floor for the rooms on the hotel, which means they didn't provide us any upgrade at all even though we are Mariott Gold Elite member. That was still OK with us as long as we could have quiet and cozy night. However, the real problem was there was a party on second floor banquet room on Saturday night, from which music was played so loud that I couldn't sleep at all. First, I went down to reception desk after 11pm to check when the party would be over and she told me in an half hour. However, the music didn't stop till 1 pm and I went down again very frustrated and asked her again when the party would be end. And she said she would ask to lower the music to the party and maybe a half hour later music finally stopped. What I was so upset from this stay was that the hotel assinged our family on the third floor even though they knew a big party would go on the first night we stayed there. And even after late check-in because they didn't prepare our room on time. Check-in was supposed to be available from 3pm as long as I know. This hotel doesn't care for the customer at all. For the record, we paid more than $1,000 for two night stay.
Read More
Zhuma
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, helpful staff, spacious room.
David
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location for Ottawa Race Weekend.
Jon
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, great staff, they were all very helpful and attentive. Rooms could use some upgrades but big enough and had everything I needed. I stayed before this time and I'll go back
Chandra
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room.
Heather
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bathroom did not function well. Toilet was very slow to flush, sinks were cracked. Did not expect that in this level of hotel. But the food service on the 17th floor was amazing and the young woman serving us was amazing! She gets a golden star from me!
Flora
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast, was excellent, The personal was very nice and very helpful and respectful 🙏
Heinz
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, it’s a bit dated. Overall I would recommend the hotel
YI-YU
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was served but because of short of staff (only 2 on duty), there was a long line-up waiting for the table. We waited for our food for like 25 minutes. This was very bad
Gyle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Food in restaurant was good
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great couple retreat in Ottawa
Martin-Louise
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What happened to Sheraton since being managed by Marriott? Unfortunately, this was far from the Sheraton experience I expected during my stay in Ottawa this weekend. The experience started with a one-hour wait just to park the car, as there was only one valet attendant available. Check-in was slow and inefficient, and breakfast service was extremely disappointing — we waited over an hour to be served cold food. The hotel itself feels tired and run-down, and I was surprised by the lack of security, as anyone appeared able to access guest floors without a key card requirement in the elevators. Overall, this stay did not meet the standards I associate with the Sheraton brand. Considering the price, I would not recommend staying here. Don't waste your money.
Read More
Nathalie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent service. Le personnel est fabuleux
Rita
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very clean and smelled good. The towels were terrible. Thin and scratchy. Property is well-located in downtown and close to everything. The breakfast was ok certainly not worth $30. The price was not cheap at $250 a night. I would stay again but not do the breakfast.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very impressive by the service of reception and valet parking.
Francisco
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Great staff.
Desjardins-Hébert
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien situé pour visiter à pied.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheraton Ottawa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,084 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Brian
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staffer actually pretty good very kind. It is difficult to reach all places if you need assistance as I do. The hotel is a little bit in need of renovation and they say they're going to be doing it soon.
Morten
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.
William
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and everything you need in a great hotel.
Kookji
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we arrived at the hotel around 4pm, the staff told me our room was not ready yet and asked us to check in after 6pm and I asked her to at least do some upgrade on our room because of inconvenience and she said yes. When we came back to hotel after 7pm, the room was ready, but the room they assigned us was on the third floor, the lowest floor for the rooms on the hotel, which means they didn't provide us any upgrade at all even though we are Mariott Gold Elite member. That was still OK with us as long as we could have quiet and cozy night. However, the real problem was there was a party on second floor banquet room on Saturday night, from which music was played so loud that I couldn't sleep at all. First, I went down to reception desk after 11pm to check when the party would be over and she told me in an half hour. However, the music didn't stop till 1 pm and I went down again very frustrated and asked her again when the party would be end. And she said she would ask to lower the music to the party and maybe a half hour later music finally stopped. What I was so upset from this stay was that the hotel assinged our family on the third floor even though they knew a big party would go on the first night we stayed there. And even after late check-in because they didn't prepare our room on time. Check-in was supposed to be available from 3pm as long as I know. This hotel doesn't care for the customer at all. For the record, we paid more than $1,000 for two night stay.
Read More
Zhuma
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, helpful staff, spacious room.
David
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location for Ottawa Race Weekend.
Jon
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, great staff, they were all very helpful and attentive. Rooms could use some upgrades but big enough and had everything I needed. I stayed before this time and I'll go back
Chandra
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room.
Heather
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bathroom did not function well. Toilet was very slow to flush, sinks were cracked. Did not expect that in this level of hotel. But the food service on the 17th floor was amazing and the young woman serving us was amazing! She gets a golden star from me!
Flora
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast, was excellent, The personal was very nice and very helpful and respectful 🙏
Heinz
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, it’s a bit dated. Overall I would recommend the hotel
YI-YU
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was served but because of short of staff (only 2 on duty), there was a long line-up waiting for the table. We waited for our food for like 25 minutes. This was very bad
Gyle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Food in restaurant was good
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great couple retreat in Ottawa
Martin-Louise
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What happened to Sheraton since being managed by Marriott? Unfortunately, this was far from the Sheraton experience I expected during my stay in Ottawa this weekend. The experience started with a one-hour wait just to park the car, as there was only one valet attendant available. Check-in was slow and inefficient, and breakfast service was extremely disappointing — we waited over an hour to be served cold food. The hotel itself feels tired and run-down, and I was surprised by the lack of security, as anyone appeared able to access guest floors without a key card requirement in the elevators. Overall, this stay did not meet the standards I associate with the Sheraton brand. Considering the price, I would not recommend staying here. Don't waste your money.
Read More
Nathalie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent service. Le personnel est fabuleux
Rita
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very clean and smelled good. The towels were terrible. Thin and scratchy. Property is well-located in downtown and close to everything. The breakfast was ok certainly not worth $30. The price was not cheap at $250 a night. I would stay again but not do the breakfast.
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very impressive by the service of reception and valet parking.
Francisco
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Great staff.
Desjardins-Hébert
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien situé pour visiter à pied.
Number of reviews per page
20
40