We stayed here 4 years ago and I remember Joe well kept the hotel was. Coming back and recommending it to a friend was a mistake. Hotel rooms are not well kept, drawers with paint chipping . Bathroom floors looking worn out and found knotted long hair on the bathrobes which was reported. Good part was they let me stay in the same room as I booked two separate rooms as I originally planned to stay just one night. Anyway, it is close to everything.

The staff were very helpful, everywhere was beautifully decorated and well kept

Great location

This hotel was the best hotel that we stayed at during our trip to Italy. It is also conveniently located to the Uffizi and the Galeria dell'Accademia. Additionally, we found a laundromat just a block and a half away, where you can wash/dry two loads for just about $20. Carlo, one of the hotel reception clerks, is a genius for recommending the restaurant "The Divine Comedy Restaurant," a Tuscan steakhouse, which was splendid. The breakfast here was the best breakfast we had at any of hotels we stayed in Italy. The juices and the yogurt-fruit bar with toppings was out of this world. This will be the hotel I stay at if I ever visit Florence again.

We had a very good stay. The location is perfect for walking everywhere and really enjoying the surroundings. The only minor issue was that the bath water drained a little slowly, but it didn’t affect our overall experience. Would happily stay again.

Everything was wonderful. The staff was so helpful. I didn’t eat breakfast so I don’t know how it was

Great room , amazing service , and an absolute spectacular Breakfast !!! One note: like most downtown or center city hotels, you will hear noise from outside (people being loud late at night) but it’s all good and we had a nice stay. Room was clean and had plenty of space. Thanks for having us :)

Super clean hotel! The breakfast was delicious! It is a long walk from attractions. We enjoyed the long walk we felt we saw more of Venice. It is 5 minutes from the Jewish Ghetto. It is right on the canal and was very easy to get to on water taxi. I do wish that the had wash cloths for bathing. Otherwise great place to stay! I highly recommend!

The surrounding is so noisy that we couldn’t sleep. The WiFi wasn’t working well.

great experience - highly recommend!

Wonderful room, excellent location, and kind & helpful staff. Wonderful hotel to experience Florence.

Nice room, very spacius, good breakfast

This is a great location, and the property is super nice. I will definitely stay here again.

Nice

Great stay, everyone was very nice and helpful. Very clean.

Beautiful hotel right in the centre of everything, ideal location. We were upgraded to a huge suite. The room was exceptionally clean and spacious with great facilities. Staff were very helpful also. The rooftop bar was small but beautiful.the buffet breakfast was lovely, again, staff were friendly and helpful. Just be mindful that it is on a busy street in a historic building so the noise levels from outside are high, I’m a light sleeper but slept fine with earplugs. We will definitely stay again.

Very noisy at night - front reception lady quite abrupt

Can't say enough amazing things about this hotel. Location is prime, staff was professional and courteous, breakfast service was superb, rooms were very clean and comfortable. Amazing experience overall. Will definitely be coming back.

This is a great hotel in the center of everything in Florence. The staff was clear and efficient, the room was comfortable and beautiful in an understated way and the balcony on our second floor room gave us a terrific view of the street. I would recommend this hotel.

Nice amenities