Beautifully designed rooms, had a garden outlook which was wonderful. The spa was a nice place to relax. Great pool with towels provided. Amazing staff who always went the extra mile and were so thoughtful and attentive. Lovely food, good wine selection including local wines.

Always a delight to return to the Mencey. Wonderful staff and amenities. Great place to relax by outdoor pool, which is serene, set within beautiful garden. Good location with only a few minutes walk to the centre of Santa Cruz.

The room was beautifully designed with the most wonderful outlook over the gardens. The pool was lovely and the delicious non-alcoholic cocktail served mid- morning was a delightful touch. The massage and spa was superb with thoughtful attention to details throughout. The food served at both breakfast and dinner was very high quality. Overall it has been a wonderful stay, as all of the above mentions but what has really stood out, throughout our stay, has been the attentive and friendly staff, thank you all for making our stay so memorable.

Everything was perfect. We love to come here

Great experience and staff but pillows were a bit strange

Perfect

An all-star hotel in every aspect.

Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz

A well presented property with excellent facilities ( just a shame that access to the indoor pool is not available to guests without additional cost). Restaurant staff were excellent and the food was very good ( although at times over seasoned). We had a very enjoyable stay despite poor weather.

Front desk staff very helpful, especially Salvador and Carlos! Hank you for the help

From start to finish this was an amazing experience, from attentive staff to a brilliant location.

yes

Splendid hotel with excellent facilities and lovely staff

This is a fantastic hotel in the heart of Santa Cruz. We loved the expansive park across the street. My wife loved the pool and spa too. Carlos took great care of us. The rooms are spacious and top quality. We would stay there again.

A very nice restaurant next to the bar.

Enjoyed this hotel and the grounds before a cruise of the Canary Islands. Room was very comfortable. Breakfast was amazing!

We didn't have the time.

Fantastic hotel in s beautiful city! Loved the spa, restaurant, staff. Everything! Highly recommend!

Room was clean Staff was great Tv did not work

Hotel is decent and elegant, next to the city garden. We enjoyed our 6 day stay. Service is great, room with balcony with view to the garden is amazing, breakfast is good too. Strongly recommended!