Carlton Square Hotel

Explore Carlton Square Hotel
9.0
Exceptional
From 1,005 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.6

Service and Facilites

9.2

Traveler Reviews Carlton Square Hotel

Number of reviews per page
20
40
Top reviews
Seth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice place well located for a peaceful environment. Really enjoyed the rental E Bikes they have available!
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Attentive and super friendly staff, clean, bike rental on site . Nice bar and they gave us complimentary drink coupons on the days that we didn’t require housekeeping! That was really nice :) location is in a quiet spot next to the bus stop within walking distance of May restaurants. We will definitely stay here again when in Haarlem !
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Claire
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A fantastic hotel that had personalised charm. From housekeeping to reception to the bar everyone was very helpful to myself and daughter. A great find in a fantastic location that is quiet yet close to the main centre of Haarlem.
Lisa Ann
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not very clean.
Tara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The accommodation were perfect for our girls trip!
Victor
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I Will probable repeat
Duane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was an absolutely perfect stay. Dinner was wonderful, and the service was impeccable. Many thanks to the fantastic staff, who was so gracious to me and my family!
Maria
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel, elegant and staff are so friendly. Very close to the city center within walking distance but far enough that it’s a quiet neighborhood. I recommend this hotel and would stay here again!
Sarah
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This Hotel failed to notify in "Hotel Details" on Expedia or emails that it was, at the time of my stay: ripping up the hallway carpet on all 6 of 6 floors grinding flooring glueing on new carpet Accordingly I was subjected to disrupted old carpet dust, concrete dust and black mould dust. This was from the lift exit all down the hall to my room door. I took photos to prove this. The concrete dust and mould was trampled into my hotel room carpet. Whilst the hotel staff were lovely and tried to tick all boxes on customer care they could not change the irrefutable fact that the Hotel Owners saw fit to take customer money without informing them of the health risk to customers. This was a breach of Expedia's policies and, certainly in Australia Health & Safety laws to subject any person to this dust and black mould hazard. I have bad asthma and this was an extremely bad environment for me I would never have consented to. I arrived at about 1030PM on Valentines Day and had no alternative to stay the night as no other hotels were available. On the second night the lovely staff moved me to the only floor (of 6) that had HALF a carpet PARTIALLY laid. The Hotel Owner's greed was a massive breach of customer trust. Sadly a Manager made a staff member "sweep" the black mould and fine dust in a non-ventilated environment. Obvioulsy pointless, worsening the dust and a hazard for the staff member. I showed my Uber Driver the photos and he was so horrified.
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Martin Edward
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing room and very welcoming staff. Beautiful hotel in a great location
Molly
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was extremely helpful in every way possible and the food for breakfast was pricy but worth every penny!
Iee
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel. Did not use dining facilities. Staff really helpful
Christina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This place was amazing! The restaurant was absolutely delicious! The rooms and staff were wonderful. Great location in a beautiful town! I recommend this place highly!
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

V clean room. Comfortable bed. V helpful staff
Jacob
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very friendly staff
Alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean nice hotel - staff was very welcoming and friendly. The restaurant at the hotel was excellent. I would highly recommend.
Claire
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Bathroom shower design can be improved upon. Also, the sink valve stuck, had to call in 3rd party to service. Our booking seemed to have included breakfast because the add on option was greyed out. At hotel restaurant, staff demanded payment right then and there, didn’t allow we add to the room to settle at check out …
Donna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel itself was lovely. Restaurant was great. Our server was fantastic. Staff at the front desk were nice as well. My only complaint was after 2 days I asked for maid service for our bathroom and clean towels. When I came back to my room there was a bag of 2 towels and a washcloth hanging on the door knob. Called to complain and the girl from the desk came up and brought us clean cups, tea and coffee and took away or dirty towels. She said there was no one there from housekeeping.So..
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Kelli
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Large clean room with good a/c. The added fold up bed for an adult was quite large and comfortable although expensive. 2nd time at this hotel this year. Food is always good. Great location for restaurants, shopping and airport.
Gabriele
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lovely room and staff
Number of reviews per page
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