Very kind staff all through the hotel; reception + restaurant + housekeeping

Wonderful hotel. Great location next to hub of buses going into Haarlem Central and Hoofdorp and easy access to Amsterdam. Very quiet yet 10 minute walk into centre of historic Haarlem. Great restaurant nearby Pip. Would suggest small drying rack above luggage shelf for travellers.

Room was clean and staff was efficient. Our room was a bit dark (not enough lights and d lights). Decor of the hotel was OK. But good location near food and shopping.

Terrific!

Excellent hotel, well located, and Haarlem is well worth staying in for a few days. Definitely beats the crowds of Amsterdam.

I was checked in early and had breakfast. The staff was attentive and most helpful. Loved my room.

Bed was not too comfortable. Unable to maintain normal temperature…got too hot

Spacious and well equipped bedroom. We had a balcony room with nice views over the neighbourhood. Excellent breakfast buffet and friendly and helpful staff. The hotel is situated in a very upmarket part of Harleem with a bus stop right by the hotel, as we travelled to the station most days for the train ride to Amsterdam. Overall a lovely 4 night stay.

The hotel was very clean, the bed comfortable. The location was fine with a bus around the corner to the train station. We asked for 2 quiet rooms in the basic room category. They had one room that was quiet but said we would have to upgrade to get a quiet room. They gave a discount but it was still annoying after booking far in advance. The front desk personnel were fine but not overly helpful. The communication between us and the staff was not great. They thought we were going to change rooms but no one told us. It wasn’t that big of a deal so I would still stay there again. Haarlem was a great choice…very charming and walkable and less touristy than Amsterdam .

The Carleton square Hotel in Haarlem, NL is an excellent place to stay. Within walking distance of the town center even for seniors with mobility issues. Very clean and comfortable. The elevator was a must. Most importantly the staff are warm, friendly, helpful and professional. The restaurant is excellent. We definitely recommend it.

I really enjoyed the hotel A little far from the main station but buses to the station are right outside and to the middle Of town is close by and a very nice restaurant on the property I would stay there again

We had a wonderful stay at this hotel just 20 minutes from Amsterdam! The design is absolutely beautiful—stylish, modern, and thoughtfully done throughout. The location is perfect, offering easy access to the city while being tucked into a quieter, more relaxed setting. The on-site restaurant was a highlight—both stunning and delicious, with a great atmosphere. The staff were incredibly helpful and professional, making everything feel smooth and welcoming. The surrounding town feels like a charming miniature version of Amsterdam, but with even better value. It’s safe, quiet, and full of great restaurant options. We loved every moment and would happily return!

Hotel was well located a 10-15 minute walk into the centre. Lovely comfortable quiet room. Restaurant has a good selection and food was excellent.

Nice place well located for a peaceful environment. Really enjoyed the rental E Bikes they have available!

Attentive and super friendly staff, clean, bike rental on site . Nice bar and they gave us complimentary drink coupons on the days that we didn’t require housekeeping! That was really nice :) location is in a quiet spot next to the bus stop within walking distance of May restaurants. We will definitely stay here again when in Haarlem !

A fantastic hotel that had personalised charm. From housekeeping to reception to the bar everyone was very helpful to myself and daughter. A great find in a fantastic location that is quiet yet close to the main centre of Haarlem.

Not very clean.

The accommodation were perfect for our girls trip!

I Will probable repeat

It was an absolutely perfect stay. Dinner was wonderful, and the service was impeccable. Many thanks to the fantastic staff, who was so gracious to me and my family!