7.8
Pleasant
From 464 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.8

Service and Facilites

8.4

Traveler Reviews Hotel Crystal

Number of reviews per page
20
40
Top reviews
Pierre
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

In a nice neighborhoud
Ming
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The service is bad, even not allowing to take hot water if you don’t buy their expensive breakfast
Jacqueline
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property is situated across from a popular restaurant that has outdoor seating until midnight. If you’re looking for a good night's sleep, this place may not be ideal for you. Additionally, the photos on Expedia are likely outdated, and the decor is not as modern or fresh as it appears in the pictures.
Catalin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

No AC was a big concern
Verified traveler
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The hotel’s location is close to the Metro station. There are restaurants around, some are pricy and some are alright. The hotel does not have an AC, which is common in a few parts of Switzerland. I can barely sleep at night since people from the streets and around the area are shouting, laughing boisterously in the wee hours of the night, that is every single night I was there. Among the staffs, I commend the Asian student who works there from 4pm-9pm. Very friendly, helpful and always smile. No, I do not recommend this place.
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Allison
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!
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Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.
Laura
icon-Leisure
Leisure
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall
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Illah
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.
Heather
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.
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Sylvain
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

.
Nirada
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good
Carine
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent location. Great view from terrace area.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very nice hotel. Clean and comfortable, perfect for a short stay.
Verified traveler
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Small hotel but very quiet, friendly staff, great breakfast, very clean
Cruz maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Muy bueno todo !!! Super recomendable ! Excelente ubicación.
Joseph
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.
Adrienne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.
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Joanna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.
Imelda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.
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Number of reviews per page
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