I had a disappointing and somewhat unsafe experience during my stay. The shower floor was extremely slippery, which caused me to fall twice. I requested a shower mat from the front desk on two separate occasions, and each time I was told someone would bring it, but it never arrived. This lack of follow-through was frustrating and concerning, especially given the safety risk. On a more positive note, the breakfast was acceptable, but the options were limited and not very healthy. Overall, the lack of response from staff regarding a basic safety request significantly impacted my stay. I hope the hotel improves both its responsiveness and guest safety measures.

Staff was very helpful answering questions about the local area.

The breakfast has plenty of options and was delicious. The location is exactly where you want to be… close to attractions and dining.

The room was big enough but the bathroom a bit tired with old fashioned curtain over the bath for shower and small bath towels. Everything was clean. 2 staff in the dining room were brash but the senior lady was lovely. Excellent breakfast but they took their eye off the ball and you had to wait for items to be replenished or ask. Reception staff were friendly and helpful. The location of the hotel was great for walking everywhere or to gain access to trains etc.

The room was very clean, the staff is very nice and helpful.

Great location adjacent to the opera house. Main attractions in the city just a short walk away

It was so well located and you had everything you needed for a nice stay.

Great location. Easy to walk and explore.

A good buffet breakfast Staff were very pleasant Location of hotel was excellent

Yes

Did not have breakfast. Bed was firm and comfortable. I liked cleanliness, location, peaceful, I believe there are superior rooms but my request was for standard. Towels were s bit worn and thin. Overall my stay was good

I had to leave before the breakfast started - couldn’t get even a glass of water, don’t talk about the coffee. Staff was not really helpful, the night before didn’t notify me about my food delivery for very long time(don’t ask why they didn’t let the currier to bring it to my room, or why they didn’t bring it themselves). Just left the bag on their counter waiting. The phone in the room wasn’t working. The carpet had some old stains. There was only one outlet, that I was able to use with adapter to charge my devices, and wasn’t working. The rest were unusable for a tourist from North America. Will not go back.

The room was oddly configured and the bathroom door would not stay open and I had to prop it so the bathroom wouldn’t be cold. It was very inconvenient.

Lovely hotel…great location

Front desk staff, particularly Daniel, was amazing!

Yes

Gym consisted of two treadmills one bike one bench and dumbbells from 1kg to 10kg so very little options

Ac heated didn’t cool room, plug next to bed for lamp so lamp or phone charging, not both. Breakfast okay, two coffee machines fine in middle of March low season, I imagine would be a long queue at height of season, tables very close together. Room 3/4 on cleanliness evidence of previous occupiers. Convenient location next to opera house and metro station. 9 minute walk from desk Ferenc drop off/ pick up for 100e bus.

Perfect location and great staff

Ideally located hotel, central to everything. Clean, tidy, immaculately presented. Helpful, kind staff