Beautiful room with a beautiful view of the Falls! Close to all the action, but a quiet calm retreat when you need a break. Excellent view for the fireworks! Staff were wonderful! Check in and check out were easy and efficient. Loved our stay!

Central locale, nice view, cool complex (connected inside to entire block, eg: Brock and Waterpark)

Un hotel con perfecta ubicación y todo súper limpio y con excelente variedad de comida

Allo it s good

Booked a room with a view abd ended up with a crappy city view wouldn t accomodate even tho on expedia it still showed available rooms with s view won t book here again

Not worth the price. I do not recommend this hotel.

Excelente Servicio, excelente limpieza y personal super amable y atento y el desayuno excelente y variado. Quiero regresar Ya!

We loved our stay. Location is EXCELLENT!

Things were great. Asked for a balcony room, but there was no real balcony. A better description would help.

The room was beautiful and clean. The staff is amazing and very helpful and the location of the hotel is close to all amenities.

Worth to pay

We were lucky enough to be on the 7th floor where the pool is. The view from the pool area is beautiful. Great pool and outdoor bar with plenty of room to relax without feeling crowded.

Clean room, I really like the location it’s right by all the shops and restaurants. Great view of the American falls from the Fallsview room and close to Rainbow Bridge. Fantastic view of the nightly fireworks from our room. The other hotels are a bit further away but closer to the Canadian larger fall. Great service, friendly staff and a Starbucks in the lobby. Circle K right downstairs about 2 minutes away for water and snacks. Rooftop pool is wonderful and has a bar, cabanas and some games. I would 100% stay at this hotel again. The only con was parking. It’s so expensive at $70.00 per night.

The room was very nice and clean however housekeeping came very late in the day and we spent a couple of days waiting for them to finish so we could get in our room!!

We booked a two Queen suite with a balcony for a two night stay in Niagara for my family of three. The room was immaculate and had plenty of space for us to move around in. The front desk staff was very kind and attentive, checking in was fast and easy. Our view was perfect, especially at night when they set off the fireworks! The hotel is right on the corner of Clifton Hill and close to all of the action (walking distance to the Maid of the Mist). The only issue is parking is quite expensive, $100 for two nights. This is my third booking with this hotel, any future trips will be spent here as well.

Great pool and great gym.

They double charged me

The experience was terrible right from the start. I booked this reservation in Sep 2025 for a stay in the last weekend of May 2026. When my plans solidified in late April 2026, I tried to adjust the reservation from 3 nights to 2 nights. It was actually more expensive for me to adjust to 2 nights than it was to keep my reservation of 3 nights. When I arrived, the valet did not greet me with a smile and was not particularly helpful. Later into my stay, I asked for a box of tissues (we just ran out). Although the staff was responsive, they did not bring it with a smile. We also ran out of conditioner but did not know until 6am on our third night. The front counter asked us to wait until 7am when housekeeping staff started. We went out per our plans and returned at 9:30am to find that the conditioner still was not replenished. I asked the front counter staff to have late checkout (change from 11am to noon). The first person entered into the system, but I was locked out at 11am. I went downstairs to ask the front counter staff to set up late checkout again to allow me to retrieve my belongings. The second person put it into the system and when I got upstairs, my key card still didn't work. The third time I went down, the front counter person didn't smile, didn't apologize for the inconvenience, didn't provide an explanation, didn't send someone up with me to ensure that my card worked. They just got my card re-programmed and sent me on my way.

Stay was perfect.

The breakfast area was dirty including almost all plates, generally one if the worst breakfast we have had over the last years.