Really enjoyed our stay at the Queens Hotel! Beautiful building, fast check in/out, spacious and comfortable rooms with great amenities, delicious breakfast etc.

Great location, large rooms.

Room was clean, staff were really accommodating. Has breakfast which was really nice. Only thing I think let it down was the air conditioning was not cooling the room down at all which I really could have done with.

Vi ville reise litt rundt i Cotswold, me falt veldig for denne byen og ikke minst hotellet. Hotellet var nydelig. Vi ble varmt tatt imot. Frokosten var eksepsjonell. Området rundt hadde gode barer. Området var fredelig med store vakre parkanlegg. Vi vil anbefale hotellet til andre som skal til cheltenahm.

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Air conditioning did not appear to be working in my room. I appreciated the fan provided but it did little to cool the room on the top floor of the building.

Our stay was truly wonderful at this charming hotel. We arrived late and couldn’t find a restaurant open anywhere in town. Jack at the front desk and his staff went out of their way to fix soup and sandwiches for us in the bar. They were very helpful in suggesting an itinerary for a day trip in the Cotswolds as well. Our rooms were very nice and the location was very convenient. I would definitely recommend this hotel.

Lovely period hotel (the original Putin wallpaper in the stairwell is amazing) Breakfast excellent, good choice of everything on the buffet table with food being replenished regularly Bathroom needs improvement, it’s fine for an overnight stay but insufficient pegs, storage if you’re staying for longer. The same applies to the bedroom, great for one night but again if you’re staying longer the dressing table is totally taken up with coffee/tea paraphernalia and no drawer for personal bits and pieces. Bedside tables were just that - a table. However bed comfortable and an extra sheet was thoughtfully left out which was very welcome with the current heat spell

Classical good looks and a fabulous location. I expected that meant I’d have to compromise with poor facilities and service- not at all. Ice cold air con and a big modern room

Great location, within 5 minutes walk great shops, restaurants and bars.

We had a lovely stay here. All the staff working here were brilliant. The front desk reception were incredibly friendly and helpful with all our queries, and all the people who helped us at breakfast were friendly and prompt with any requests we had. The room itself was very comfortable, but upgrading to the Executive room wasn't worth the extra money over the Double room, unless you need room for an extra bed or to get dressed. The hotel is very well located, a short walk from loads of great restaurants, bars, and a lovely park across the road. Another niggle was the £12 charge for car parking, for this price, parking should be included. Overall, I would stay here again.

Very helpfull staff, outside terrace dining was very good and the food at dinner and breakfast was very good as well. One nice youch was the provision of fresh milk in the minibar. Parking seemed expensive but the norm for Cheltenham.

Breakfast very poor both days Closed the outside seating area (30d) and restaurant for a private party,they should think about the people staying in hotel o they did not. Check out,come down stairs to reception you could not move for people and also outside on pavement. + Room was excellent plus the Bar staff was excellent.

Jack at the front desk was simply great. Helpful with every question we asked.

We enjoyed our stay. The hotel was lovely, our room was luxurious, spacious and clean. Handy location and just across the road from a lovely park

Beautiful room with extremely comfortable bed. Great location near a park with nice views and could not be more centrally location for walkabouts of the city, which is very attractive.

Lovely hotel with so much character and beautiful beer garden

Room only had one towel however room booked for two people. Called reception to request more towels - none came within hour so went out. When returned still no towels so called again. Car parking not included and needed downloading app etc, which wasn’t working. Staff quite rude when asked for help with app. Breakfast selection limited.

Room was nice but lacked the small things like shower cap, comb and even towels! Room phones are OLD and don’t call down to reception which was annoying! No room service except sandwich which is poor. You could but 3 in Tesco for the same price

I have stayed here many times so I know what to expect. It is everything you want a stay away, I wouldn't want to stay anywhere else when I visit my daughter in Cheltenham.