What do past guests say about Queens Hotel Cheltenham?

Queens Hotel Cheltenham is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Queens Hotel Cheltenham

Name: Queens Hotel Cheltenham
Address: The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN, The Promenade, GL50 1NN, England
Rating: 9

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9.0

Exceptional

1,005 reviews

What Guests Say About Their Stay

Eurica

10.0

/ 10

Really enjoyed our stay at the Queens Hotel! Beautiful building, fast check in/out, spacious and comfortable rooms with great amenities, delicious breakfast etc.

Sindre A

10.0

/ 10

Vi ville reise litt rundt i Cotswold, me falt veldig for denne byen og ikke minst hotellet. Hotellet var nydelig. Vi ble varmt tatt imot. Frokosten var eksepsjonell. Området rundt hadde gode barer. Området var fredelig med store vakre parkanlegg. Vi vil anbefale hotellet til andre som skal til cheltenahm.

Janis

10.0

/ 10

Our stay was truly wonderful at this charming hotel. We arrived late and couldn’t find a restaurant open anywhere in town. Jack at the front desk and his staff went out of their way to fix soup and sandwiches for us in the bar. They were very helpful in suggesting an itinerary for a day trip in the Cotswolds as well. Our rooms were very nice and the location was very convenient. I would definitely recommend this hotel.

In the Area

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The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

Main Facilities

Laundry service

Parking

Luggage storage

Elevator

Garden

Express check-out

Queens Hotel Cheltenham is a hotel is located at Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Queens Hotel Cheltenham

The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

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Discover More About Queens Hotel Cheltenham

General
Near Cheltenham Racecourse

Location
With a stay at Queens Hotel Cheltenham, you'll be centrally located in Cheltenham, within a 5-minute drive of Cheltenham Racecourse and Imperial Gardens. This luxury hotel is 0.2 mi (0.4 km) from Cheltenham Town Hall and 0.2 mi (0.4 km) from Parabola Arts Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Imperial Gardens - 0.1 km / 0.1 mi
Statue of Edward Wilson - 0.3 km / 0.2 mi
Cheltenham Town Hall - 0.4 km / 0.2 mi
Parabola Arts Centre - 0.4 km / 0.2 mi
Everyman Theatre - 0.6 km / 0.4 mi
Cheltenham Playhouse - 0.6 km / 0.4 mi
High Street - 0.8 km / 0.5 mi
The Brewery Quarter - 0.9 km / 0.5 mi
Cheltenham General Hospital - 0.9 km / 0.6 mi
Cineworld Cheltenham - 1 km / 0.6 mi
Cheltenham Art Gallery and Museum - 1 km / 0.6 mi
University of Gloucestershire - 1 km / 0.6 mi
Holst Birthplace Museum - 1.2 km / 0.8 mi
Pittville Park - 1.7 km / 1.1 mi
EV Charger Points Stadium - 2.1 km / 1.3 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from December 4 to December 5:

One of the dining venues
Bar/Lounge
Laundry facilities
Meeting facilities
Parking area

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a fireplace in the lobby.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Victoria's, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Queens Hotel Cheltenham

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Food and Drinks

Breakfast

Transportation

Secure parking

Things to Do

Garden
Library

Connectivity

Free WiFi

General

Fireplace in lobby
Banquet
Parking
Terrace

Accessibilty

Accessible parking
Accessible bathroom
Disabled access friendly
Accessible path of travel

Public Facilities

Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Express check-in
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Business Facilities

Conference rooms

Accommodation Policy & General Information in Queens Hotel Cheltenham

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Queens Hotel Cheltenham	84
Number of floors in Queens Hotel Cheltenham	4
Another facilities in Queens Hotel Cheltenham	Breakfast, Secure parking, Garden, Library, Free WiFi

Frequently asked question in Queens Hotel Cheltenham

What is normal check-in & check-out time at Queens Hotel Cheltenham?

The standard check-in time at Queens Hotel Cheltenham is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Queens Hotel Cheltenham provide breakfast?

Yes, Queens Hotel Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Queens Hotel Cheltenham?

Queens Hotel Cheltenham is a 4.0-star hotel.

How many floors does Queens Hotel Cheltenham have?

Queens Hotel Cheltenham has 4 floors.

How many rooms are available at Queens Hotel Cheltenham?

Queens Hotel Cheltenham has 84 rooms in total.

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More Reviews from Other Guests in Queens Hotel Cheltenham

Overall Ratings & Reviews Queens Hotel Cheltenham

Other sources (1,005)

9.0

Exceptional

From 1,005 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Queens Hotel Cheltenham

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Top reviews

Eurica

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Really enjoyed our stay at the Queens Hotel! Beautiful building, fast check in/out, spacious and comfortable rooms with great amenities, delicious breakfast etc.

George

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great location, large rooms.

Aaron

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean, staff were really accommodating. Has breakfast which was really nice. Only thing I think let it down was the air conditioning was not cooling the room down at all which I really could have done with.

Sindre A

Friends and Family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Paul

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Louise

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Air conditioning did not appear to be working in my room. I appreciated the fan provided but it did little to cool the room on the top floor of the building.

Janis

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Vanessa

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Lovely period hotel (the original Putin wallpaper in the stairwell is amazing) Breakfast excellent, good choice of everything on the buffet table with food being replenished regularly Bathroom needs improvement, it’s fine for an overnight stay but insufficient pegs, storage if you’re staying for longer. The same applies to the bedroom, great for one night but again if you’re staying longer the dressing table is totally taken up with coffee/tea paraphernalia and no drawer for personal bits and pieces. Bedside tables were just that - a table. However bed comfortable and an extra sheet was thoughtfully left out which was very welcome with the current heat spell

Tom

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Classical good looks and a fabulous location. I expected that meant I’d have to compromise with poor facilities and service- not at all. Ice cold air con and a big modern room

Simon

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location, within 5 minutes walk great shops, restaurants and bars.

Hurdeep

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We had a lovely stay here. All the staff working here were brilliant. The front desk reception were incredibly friendly and helpful with all our queries, and all the people who helped us at breakfast were friendly and prompt with any requests we had. The room itself was very comfortable, but upgrading to the Executive room wasn't worth the extra money over the Double room, unless you need room for an extra bed or to get dressed. The hotel is very well located, a short walk from loads of great restaurants, bars, and a lovely park across the road. Another niggle was the £12 charge for car parking, for this price, parking should be included. Overall, I would stay here again.

David

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very helpfull staff, outside terrace dining was very good and the food at dinner and breakfast was very good as well. One nice youch was the provision of fresh milk in the minibar. Parking seemed expensive but the norm for Cheltenham.

Mark

with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast very poor both days Closed the outside seating area (30d) and restaurant for a private party,they should think about the people staying in hotel o they did not. Check out,come down stairs to reception you could not move for people and also outside on pavement. + Room was excellent plus the Bar staff was excellent.

Fidel

Friends and Family with Friends

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Jack at the front desk was simply great. Helpful with every question we asked.

Allan

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

We enjoyed our stay. The hotel was lovely, our room was luxurious, spacious and clean. Handy location and just across the road from a lovely park

paul

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful room with extremely comfortable bed. Great location near a park with nice views and could not be more centrally location for walkabouts of the city, which is very attractive.

MATTHEW

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel with so much character and beautiful beer garden

Petrina

with Partner

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Room only had one towel however room booked for two people. Called reception to request more towels - none came within hour so went out. When returned still no towels so called again. Car parking not included and needed downloading app etc, which wasn’t working. Staff quite rude when asked for help with app. Breakfast selection limited.

Eshani

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was nice but lacked the small things like shower cap, comb and even towels! Room phones are OLD and don’t call down to reception which was annoying! No room service except sandwich which is poor. You could but 3 in Tesco for the same price

Sue

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I have stayed here many times so I know what to expect. It is everything you want a stay away, I wouldn't want to stay anywhere else when I visit my daughter in Cheltenham.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.