Queens Hotel Cheltenham

The staff were very welcoming on reception upon arrival. The hotel is beautiful and we were able to park in the hotel car park. The overnight charge for this was reasonable at £15.00 and we also had the option to leave the car there after checking out, if we wanted to have a look around the area, at no extra cost. The room was beautifully clean with a large bed and a lovely bathroom with toiletries/towels. We did have a small issue with the control panel for the shower, which had fallen off the wall into the bath. We reported this to reception, as we were not sure if this would present an issue when using the shower, but after pushing it back on the wall, all appeared to be okay. My husband could see that there was tape on the back of the panel, so obviously an ongoing issue and it had fallen off again, when returning to the room after a night out! Reception advised us that no-one was available to look at the shower until Monday, however, if we needed to change rooms, they would organise this for us. A small thing, but a bit annoying was that the glass shower panel was quite small and water leaked over the side and down onto the floor. This was an ongoing issue as water had begun to rot a small section of the wooden bath panel, which is a bit of a shame. One of the bedside lamps was also not working in the room, but this was not an issue for us as there were reading lights above the bed. Overall, we were very impressed with the hotel and the staff and would stay again.

Lovely hotel in a great location.

The room was very clean and confortable. The staff were all very friendly. We ate dinner in the restaurant and it was delicious. The only negative was that breakfast was served on very hot plates and my poached egg had a gel like consistency - very unusual.

Great room, wonderful staff, great location Dinner at Victoria's restaurant was really excellent

Super, historisk hotel, velbeliggende i centrum af Cheltenham ved smuk park. Stort værelse, venligt personale, super morgenmad. Gode tilkørselsforhold (med GPS). Gode parkeringsmuligheder.

Absolutely amazing stay

The staff on reception were excellent and the room and facilites were great

We did not have breakfast.

Couldn’t fault it!

Nice area

Excellent stay. Staff Excellent Breakfast good selection of both hot and cold.

Good check in

Staff were really lovely and welcoming. The only gripe we had is that the room and bathroom were cold,

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It is not everyday that you come across a hotel like the Queens Hotel. From the minute you walk in you are greeted by the wonderful staff and lovely surroundings. We stayed for three days and wished we could have stayed longer.

Nice hotel. Quite expensive. My TV was broken so could not watch TV for the 3 nights I was there. Some cobwebs in the bathroom. But overall I enjoyed my stay and would stay again if I was going again for one night.

Great bed good breakfast

Location was great - walkable distance to restaurants and shops. Breakfast was good. Limited on site leisure options (e.g. no pool). Also would have been better if there wasn't a daily charge for the onsite parking - I might expect this for a 3 star or less hotel, but not a 4 star.

I was not told that there was a separate car park for the hotel round the back whenni arrived! The night guy just took my money! Had a ticket in the morning as i was leaving Breakfast was expensive bacon was hard as nails, like it had been cooked for hours! Hotel is lovely and in a great location. I am a regular visitor here. However the quality of customer service and breakfast quality has noticibly reduced since the last time i came

Only stayed a night but everything grear