Queens Hotel Cheltenham

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9.0
/10
Exceptional
1,018 reviews

What Guests Say About Their Stay

Jay

10.0
/ 10
Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner.

Christopher

10.0
/ 10
Lovely room - a bit too warm at times. Great location and staff were helpful n

David

10.0
/ 10
This hotel is well situated with a large car park. The rooms are comfortable and a wonderful breakfast and very pleasant staff. Perfect.
In the Area
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The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Queens Hotel Cheltenham is a hotel is located at Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Queens Hotel Cheltenham Address: Map & Location

The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN
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Lobby Queens Hotel Cheltenham
Lobby 2 Queens Hotel Cheltenham

Discover More About Queens Hotel Cheltenham

General


Near Cheltenham Town Hall

Location


A stay at Queens Hotel Cheltenham places you in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and within 5 minutes by car from Cheltenham Racecourse. This luxury hotel is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.3 km) from The Promenade.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Imperial Gardens - 0.1 km / 0.1 mi
The Promenade - 0.3 km / 0.2 mi
Statue of Edward Wilson - 0.3 km / 0.2 mi
Cheltenham Town Hall - 0.4 km / 0.2 mi
Parabola Arts Centre - 0.4 km / 0.2 mi
Everyman Theatre - 0.6 km / 0.4 mi
Cheltenham Playhouse - 0.6 km / 0.4 mi
High Street - 0.8 km / 0.5 mi
The Brewery Quarter - 0.9 km / 0.5 mi
Cheltenham General Hospital - 0.9 km / 0.6 mi
Cineworld Cheltenham - 1 km / 0.6 mi
Cheltenham Art Gallery and Museum - 1 km / 0.6 mi
University of Gloucestershire - 1 km / 0.6 mi
Holst Birthplace Museum - 1.2 km / 0.8 mi
Pittville Park - 1.7 km / 1.1 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a fireplace in the lobby.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, Victoria's, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Queens Hotel Cheltenham

Bar, Cafe and Lounge Queens Hotel Cheltenham
Bar, Cafe and Lounge
Functional Hall Queens Hotel Cheltenham
Functional Hall
Common Space Queens Hotel Cheltenham
Common Space
Lobby Queens Hotel Cheltenham
Lobby
Exterior Queens Hotel Cheltenham
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Garden
  • Library

Food and Drinks

  • Breakfast

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Queens Hotel Cheltenham

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Queens Hotel Cheltenham
84
Number of floors in Queens Hotel Cheltenham
4
Another facilities in Queens Hotel Cheltenham
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Queens Hotel Cheltenham

What are available facilities at Queens Hotel Cheltenham?
There are top facilites at Queens Hotel Cheltenham such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Queens Hotel Cheltenham?
Check-in time at Queens Hotel Cheltenham is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Queens Hotel Cheltenham provide breakfast?
Yes, Queens Hotel Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Queens Hotel Cheltenham?
Queens Hotel Cheltenham is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Queens Hotel Cheltenham have?
Queens Hotel Cheltenham has 4 floors.
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More Reviews from Other Guests in Queens Hotel Cheltenham

9.0
Exceptional
From 1,018 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautifully clean, large room, however, we stayed during the bank holiday heatwave and the air con wasn't working. A portable air con unit had been placed in the room but wasn’t enough for such a large space. Unable to open windows, so had a sleepless night due to the unbearable heat. Huge room, great shower and very comfortable bed. We also stayed for breakfast which was amazing! Beautiful hotel just a shame that we chose a boiling hot weekend to stay.
Read More
Jay
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner.
Jay
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Grand old Victorian hotel in the centre of Cheltenham. Showing its age a bit but full of character. Excellent breakfast.
Gerald
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!
Henry
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really good stay right in the centre of Cheltenham.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely room - a bit too warm at times. Great location and staff were helpful n
Genaro
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

While the room was large and bedding was good, the room was too warm. The heat is centrally controlled. The air conditioner could not adequately compensate. The place is old and as such floors slant and can be disorienting. Dinner menu was acceptable but not spectacular for the ambiance of the hotel.
Riley
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was pretty dirty, hair on the bed and in the shower. The sheets were scratchy
David
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is well situated with a large car park. The rooms are comfortable and a wonderful breakfast and very pleasant staff. Perfect.
Gareth
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good bits: location was brilliant. Parking was easy, fantastic sunny terrace. Big room. Not so good bits - Room was hot and aircon was not working. Extractor fan in bathroom made lots of noise but wasn't working and full of fluff. A bad leak in the room above cause water to cascade from the light fitting in the bathroom. Luckily it was directly over the shower tray so it didn't cause too much mess. The leak eventually tripped the electrics in the bathroom and we couldn't get a morning shower before we checked out.
Read More
andrew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cy
Raj
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel
GRAHAM
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

hotel is perfectly placed. cooked breakfast could have been hotter
Casandra
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

In a really nice part of town. Breakfast was lovely, various selections and well maintained. The name is very fitting for the property, an older Queen like aesthetic. Staff was always pleasant and helpful. Room was clean and cozy.
Raymond
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Right in the centre of things
Gary
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

East parking, lovely helpful staff and great location to walk to town.
Paul
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor
Micki
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean rooms staff was excellent and parking was easy breakfast excellent Y
dave
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

the only real issue we had with the room was they had no place you put your fold clothes the room had only 5 hangers but no cabinet space . But the hotel is in a great location
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an executive room which was very spacious, the bed was very comfortable and the beverages and bathroom products of good standard. As the windows are single glazed there was some noise from traffic and local venues but the authorities obviously enforce noise restriction rules so this was not an issue during sleeping hours. Parking is secure with plenty of spaces available when we were there over easter. The 2 EV charging points are a useful feature. Breakfast is a continental buffet with a good range for a hotel of this size and a la carte hot options which were of a good standard. The staff were clearly well trained, pleasant and helpful. One day we reported that the room maid hadn't replenished the coffee pods and milk in the room and the young chap from reception brought supplies up to the room immediately.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Queens Hotel Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,018 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautifully clean, large room, however, we stayed during the bank holiday heatwave and the air con wasn't working. A portable air con unit had been placed in the room but wasn’t enough for such a large space. Unable to open windows, so had a sleepless night due to the unbearable heat. Huge room, great shower and very comfortable bed. We also stayed for breakfast which was amazing! Beautiful hotel just a shame that we chose a boiling hot weekend to stay.
Read More
Jay
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner.
Jay
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Grand old Victorian hotel in the centre of Cheltenham. Showing its age a bit but full of character. Excellent breakfast.
Gerald
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!
Henry
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really good stay right in the centre of Cheltenham.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely room - a bit too warm at times. Great location and staff were helpful n
Genaro
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

While the room was large and bedding was good, the room was too warm. The heat is centrally controlled. The air conditioner could not adequately compensate. The place is old and as such floors slant and can be disorienting. Dinner menu was acceptable but not spectacular for the ambiance of the hotel.
Riley
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was pretty dirty, hair on the bed and in the shower. The sheets were scratchy
David
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This hotel is well situated with a large car park. The rooms are comfortable and a wonderful breakfast and very pleasant staff. Perfect.
Gareth
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good bits: location was brilliant. Parking was easy, fantastic sunny terrace. Big room. Not so good bits - Room was hot and aircon was not working. Extractor fan in bathroom made lots of noise but wasn't working and full of fluff. A bad leak in the room above cause water to cascade from the light fitting in the bathroom. Luckily it was directly over the shower tray so it didn't cause too much mess. The leak eventually tripped the electrics in the bathroom and we couldn't get a morning shower before we checked out.
Read More
andrew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cy
Raj
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel
GRAHAM
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

hotel is perfectly placed. cooked breakfast could have been hotter
Casandra
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

In a really nice part of town. Breakfast was lovely, various selections and well maintained. The name is very fitting for the property, an older Queen like aesthetic. Staff was always pleasant and helpful. Room was clean and cozy.
Raymond
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Right in the centre of things
Gary
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

East parking, lovely helpful staff and great location to walk to town.
Paul
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor
Micki
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean rooms staff was excellent and parking was easy breakfast excellent Y
dave
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

the only real issue we had with the room was they had no place you put your fold clothes the room had only 5 hangers but no cabinet space . But the hotel is in a great location
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an executive room which was very spacious, the bed was very comfortable and the beverages and bathroom products of good standard. As the windows are single glazed there was some noise from traffic and local venues but the authorities obviously enforce noise restriction rules so this was not an issue during sleeping hours. Parking is secure with plenty of spaces available when we were there over easter. The 2 EV charging points are a useful feature. Breakfast is a continental buffet with a good range for a hotel of this size and a la carte hot options which were of a good standard. The staff were clearly well trained, pleasant and helpful. One day we reported that the room maid hadn't replenished the coffee pods and milk in the room and the young chap from reception brought supplies up to the room immediately.
Read More
Number of reviews per page
20
40