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Queens Hotel Cheltenham

Hotels
8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

john

10.0
/ 10
Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City

adrian

10.0
/ 10
Hotel was great. Perhaps needed more breakfast staff. Food was served cold ish. Guessing not enough staff on. Otherwise everyone was very polite. 3rd time of staying and we will be back next year.

Amanda

10.0
/ 10
Clean room, fab hot shower. Breakfast was lovely - served by a happy smiley waitress - nothing too much trouble
In the Area
See Map
The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Queens Hotel Cheltenham is a hotel is located at Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Queens Hotel Cheltenham Address: Map & Location

The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN
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Discover More About Queens Hotel Cheltenham

Location


Queens Hotel Cheltenham is a hotel is located at Cheltenham.

About Queens Hotel Cheltenham

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Queens Hotel Cheltenham exclusively for you.

Queens Hotel Cheltenham is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Queens Hotel Cheltenham.

All facilities in Queens Hotel Cheltenham

Others Queens Hotel Cheltenham
Others

Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Queens Hotel Cheltenham

Important Note
  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Secured self parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Queens Hotel Cheltenham
84
Number of floors in Queens Hotel Cheltenham
4
Another facilities in Queens Hotel Cheltenham
Laundry service, Tours, Express check-in, Wedding service, Luggage storage

Frequently asked question in Queens Hotel Cheltenham

What are available facilities at Queens Hotel Cheltenham?
There are top facilites at Queens Hotel Cheltenham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Queens Hotel Cheltenham?
Check-in time at Queens Hotel Cheltenham is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Queens Hotel Cheltenham provide breakfast?
Yes, Queens Hotel Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Queens Hotel Cheltenham?
Queens Hotel Cheltenham is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Queens Hotel Cheltenham have?
Queens Hotel Cheltenham has 4 floors.
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More Reviews from Other Guests in Queens Hotel Cheltenham

Overall Ratings & Reviews Queens Hotel Cheltenham

Other sources (1,001)
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Ashkan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean and spacious and staff were polite. They turned off the heating at night though which made our first night unpleasant. Even though I called reception, I was provided only 1 electric heater which was not enough to heat up the room.But the next day I called again and they provided 2 more electric heaters that warmed up the room and the rest of the stay was perfect.
Read More
Geraldine
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff lovely. Food very nice.
Robert
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Noisy room, bar to small not enough seating areas.
john
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City
Wayne
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall, a poor experience and certainly not the claimed Boutique Luxury. We paid for a 2 category room upgrade and got a room (223) that was very tired. Wallpaper peeling off the wall, stained furniture. The was no view at all due to textured toilet style windows and because it was an internal facing room of some metal bracing. There was just 1 chair that had arms! 1 person had to sit on a small stool or the bed. We should have stayed at the Hotel Du Vin for £40 less per night. We wouldn’t have needed to order bathrobes as some special treat. Not worth £100, let alone £160. The only positive was that it was close to better hotels and restaurants.
Read More
Robert
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and comfortable room. Very enjoyable breakfast.
Clifton
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is in a great location on the centre of Cheltenham. The decor and facilities are a little tired in places. The Breakfast was the worst we’ve had in a long time, especially galling bearing in mind the £20 price tag. On the plus side, the staff were fantastic.
Mark
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff welcome and helpfulness. Room was a good size,
adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was great. Perhaps needed more breakfast staff. Food was served cold ish. Guessing not enough staff on. Otherwise everyone was very polite. 3rd time of staying and we will be back next year.
Alan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was an interesting building. The staff were excellent.
Amanda
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, fab hot shower. Breakfast was lovely - served by a happy smiley waitress - nothing too much trouble
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .
Debra
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes
paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I
Michael
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room felt tired and needs an upgrade. The hotel is charging a premium and the room did not reflect that. Christmas parties were ongoing so there was loud music. Feel that if they wish to host parties, the rooms should be soundproofed. Loud music from nearby bars/hotels too. Not ideal when you have an early start!
PHILIP
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A pleasant stay at this hotel, we were provided with early check-in and a free upgrade to an executive room. Restaurant food was good and staff were friendly. We found our room fairly hot so had to turn down the radiators. The room had free drinks, which was a bonus.
Bryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All 3 rooms were very clean and the hotel had overall, a very pleasant mix of classy but unstuffy decor, soft furnishings and and fittings. Some areas, like reception could do with a degree of upgrading, but the Xmas decorations were fabulous
Suzy
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect location with great staff
James
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wanted room service after a long day - the QR code went to a dead page on the M
Barry
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely feel to a place that has been tastefully refreshed. Only downside was the young gentleman behind the bar who made you feel decidedly uncomfortable with his surly/rude demeanour.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Queens Hotel Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Queens Hotel Cheltenham

Other sources (1,001)
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Ashkan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean and spacious and staff were polite. They turned off the heating at night though which made our first night unpleasant. Even though I called reception, I was provided only 1 electric heater which was not enough to heat up the room.But the next day I called again and they provided 2 more electric heaters that warmed up the room and the rest of the stay was perfect.
Read More
Geraldine
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff lovely. Food very nice.
Robert
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Noisy room, bar to small not enough seating areas.
john
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City
Wayne
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall, a poor experience and certainly not the claimed Boutique Luxury. We paid for a 2 category room upgrade and got a room (223) that was very tired. Wallpaper peeling off the wall, stained furniture. The was no view at all due to textured toilet style windows and because it was an internal facing room of some metal bracing. There was just 1 chair that had arms! 1 person had to sit on a small stool or the bed. We should have stayed at the Hotel Du Vin for £40 less per night. We wouldn’t have needed to order bathrobes as some special treat. Not worth £100, let alone £160. The only positive was that it was close to better hotels and restaurants.
Read More
Robert
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and comfortable room. Very enjoyable breakfast.
Clifton
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is in a great location on the centre of Cheltenham. The decor and facilities are a little tired in places. The Breakfast was the worst we’ve had in a long time, especially galling bearing in mind the £20 price tag. On the plus side, the staff were fantastic.
Mark
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff welcome and helpfulness. Room was a good size,
adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was great. Perhaps needed more breakfast staff. Food was served cold ish. Guessing not enough staff on. Otherwise everyone was very polite. 3rd time of staying and we will be back next year.
Alan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was an interesting building. The staff were excellent.
Amanda
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, fab hot shower. Breakfast was lovely - served by a happy smiley waitress - nothing too much trouble
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .
Debra
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes
paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I
Michael
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room felt tired and needs an upgrade. The hotel is charging a premium and the room did not reflect that. Christmas parties were ongoing so there was loud music. Feel that if they wish to host parties, the rooms should be soundproofed. Loud music from nearby bars/hotels too. Not ideal when you have an early start!
PHILIP
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A pleasant stay at this hotel, we were provided with early check-in and a free upgrade to an executive room. Restaurant food was good and staff were friendly. We found our room fairly hot so had to turn down the radiators. The room had free drinks, which was a bonus.
Bryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All 3 rooms were very clean and the hotel had overall, a very pleasant mix of classy but unstuffy decor, soft furnishings and and fittings. Some areas, like reception could do with a degree of upgrading, but the Xmas decorations were fabulous
Suzy
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect location with great staff
James
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wanted room service after a long day - the QR code went to a dead page on the M
Barry
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely feel to a place that has been tastefully refreshed. Only downside was the young gentleman behind the bar who made you feel decidedly uncomfortable with his surly/rude demeanour.
Number of reviews per page
20
40