Queens Hotel Cheltenham

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9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

paul

10.0
/ 10
Beautiful room with extremely comfortable bed. Great location near a park with nice views and could not be more centrally location for walkabouts of the city, which is very attractive.

Sue

10.0
/ 10
I have stayed here many times so I know what to expect. It is everything you want a stay away, I wouldn't want to stay anywhere else when I visit my daughter in Cheltenham.

Nick

10.0
/ 10
Absolutely lovely building and room was lovely, stayed in room 216, floor was very squeaky in certain areas and looked like a leak patch in ceiling when you walk in but didn’t put us off. Staff very friendly and helpful. Bar staff were excellent as was the very nice lady Phoebe on reception, she was lovely and welcoming , Breakfast was fabulous, had full English, small portions but very tasty, with a wide selection of buffet style breakfasts as well, cereals/ toasts ect. Would definitely stay here again due to its location but personally I think for what I paid it’s probably slightly too much but that could be for many reasons, IE time of year etc.
In the Area
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The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Queens Hotel Cheltenham is a hotel is located at Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Queens Hotel Cheltenham

The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN
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Lobby Queens Hotel Cheltenham
Lobby 2 Queens Hotel Cheltenham

Discover More About Queens Hotel Cheltenham

General
Near Cheltenham Town Hall

Location
A stay at Queens Hotel Cheltenham places you in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and within 5 minutes by car from Cheltenham Racecourse. This luxury hotel is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.3 km) from The Promenade.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Imperial Gardens - 0.1 km / 0.1 mi
The Promenade - 0.3 km / 0.2 mi
Statue of Edward Wilson - 0.3 km / 0.2 mi
Cheltenham Town Hall - 0.4 km / 0.2 mi
Parabola Arts Centre - 0.4 km / 0.2 mi
Everyman Theatre - 0.6 km / 0.4 mi
Cheltenham Playhouse - 0.6 km / 0.4 mi
High Street - 0.8 km / 0.5 mi
The Brewery Quarter - 0.9 km / 0.5 mi
Cheltenham General Hospital - 0.9 km / 0.6 mi
Cineworld Cheltenham - 1 km / 0.6 mi
Cheltenham Art Gallery and Museum - 1 km / 0.6 mi
University of Gloucestershire - 1 km / 0.6 mi
Holst Birthplace Museum - 1.2 km / 0.8 mi
Pittville Park - 1.7 km / 1.1 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a fireplace in the lobby.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Victoria's, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Queens Hotel Cheltenham

Bar, Cafe and Lounge Queens Hotel Cheltenham
Bar, Cafe and Lounge
Functional Hall Queens Hotel Cheltenham
Functional Hall
Common Space Queens Hotel Cheltenham
Common Space
Lobby Queens Hotel Cheltenham
Lobby
Exterior Queens Hotel Cheltenham
Exterior

Food and Drinks

  • Breakfast

Transportation

  • Secure parking

Things to Do

  • Garden
  • Library

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Queens Hotel Cheltenham

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Queens Hotel Cheltenham
84
Number of floors in Queens Hotel Cheltenham
4
Another facilities in Queens Hotel Cheltenham
Breakfast, Secure parking, Garden, Library, Free WiFi

Frequently asked questions about Queens Hotel Cheltenham

What are available facilities at Queens Hotel Cheltenham?
There are top facilites at Queens Hotel Cheltenham such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Queens Hotel Cheltenham?
The standard check-in time at Queens Hotel Cheltenham is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Queens Hotel Cheltenham provide breakfast?
Yes, Queens Hotel Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Queens Hotel Cheltenham?
Queens Hotel Cheltenham has a 4.0-star rating.
How many floors does Queens Hotel Cheltenham have?
Queens Hotel Cheltenham has 4.
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Queens Hotel Cheltenham reviews and ratings

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveller Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful room with extremely comfortable bed. Great location near a park with nice views and could not be more centrally location for walkabouts of the city, which is very attractive.
MATTHEW
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel with so much character and beautiful beer garden
Petrina
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room only had one towel however room booked for two people. Called reception to request more towels - none came within hour so went out. When returned still no towels so called again. Car parking not included and needed downloading app etc, which wasn’t working. Staff quite rude when asked for help with app. Breakfast selection limited.
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Eshani
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice but lacked the small things like shower cap, comb and even towels! Room phones are OLD and don’t call down to reception which was annoying! No room service except sandwich which is poor. You could but 3 in Tesco for the same price
Sue
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed here many times so I know what to expect. It is everything you want a stay away, I wouldn't want to stay anywhere else when I visit my daughter in Cheltenham.
Candy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel with air conditioning and centrally located.
Nick
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely lovely building and room was lovely, stayed in room 216, floor was very squeaky in certain areas and looked like a leak patch in ceiling when you walk in but didn’t put us off. Staff very friendly and helpful. Bar staff were excellent as was the very nice lady Phoebe on reception, she was lovely and welcoming , Breakfast was fabulous, had full English, small portions but very tasty, with a wide selection of buffet style breakfasts as well, cereals/ toasts ect. Would definitely stay here again due to its location but personally I think for what I paid it’s probably slightly too much but that could be for many reasons, IE time of year etc.
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Richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Apart from one fundamental thing our stay was faultless. The pet-friendly room was large and had plenty of space for a fold-out sofa bed for our daughter. The location is excellent for exploring Cheltenham and Imperial Gardens is beautifully maintained. We loved being able to use the swimming pool at Cheltenham Ladies College too. The downside: the room was unbearably hot and the air conditioning system couldn’t cope. The hotel staff said that the system was struggling with the heat, but frankly, what’s the point of an air conditioning system that only works when it’s not hot..? This meant that the room was basically not fit for purpose. Eventually the staff found a spare tower fan but that didn’t really have any effect.
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Colin
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Faded glory but full of character.
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic location Beautiful old features of the building Bedroom is quite small ( double) Lovely breakfast Parking all day £17 Friendly staff
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything in this hotel was excellent, we have stayed in many hotels but the Queen's takes a pride in all areas. Our room was very clean but we had a lady tap the door to check everything was good. Never had that before. Excellent staff who are helpful and interest in their customers. Food was excellent, well cooked, using quality ingredients to perfection. As I am vegetarian I would like to see a couple more appropriate dishes on the menu.
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Nick
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Queens is a lovely hotel, we used to stay at 131 but got fed up with the noise from below. Old school traditional hotel ideal location for town. As far as we are concerned it ticks all the boxes. We didn’t get the opportunity to eat there but I’m sure we will on our next visit. Joe on reception was very informative and friendly.
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Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean rooms. Excellent barman named Max who was a credit to the hotel
James
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Immaculate, great location, friendly staff
Vikki
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Did not disappoint will definitely be back, thank you ☺️
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location, room was lovely and spacious with a comfy bed! Breakfast the next morning was amazing too Highly recommend this hotel!
Kim
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a fantastic place to stay!!
Martin
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a great short break at the Queen’s Hotel. Perfectly located, with decent car parking and lovely large rooms. The breakfast was excellent and the free homemade cookies were a nice touch. Overall, a great place to stay for a family getaway.
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good. No further comments.
Carl
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel needs to round off the handles on the room doors. Mine was razor-sharp and when I checked in the door handle cut my little finger halfway up its length. Since door handles are often handled by dirty hands, they are a vector for disease and it’s just a matter of time until the hotel faces a major lawsuit. The attached photo shows the length of the cut after four days of healing.
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Number of reviews per page
20
40

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Exterior 4 Queens Hotel Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.