Queens Hotel Cheltenham

Hotels
8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

john

10.0
/ 10
Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City

adrian

10.0
/ 10
Hotel was great. Perhaps needed more breakfast staff. Food was served cold ish. Guessing not enough staff on. Otherwise everyone was very polite. 3rd time of staying and we will be back next year.

Amanda

10.0
/ 10
Clean room, fab hot shower. Breakfast was lovely - served by a happy smiley waitress - nothing too much trouble
In the Area
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The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Cheltenham Town Hall
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What's around Queens Hotel Cheltenham

The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN
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Lobby Queens Hotel Cheltenham
Lobby 2 Queens Hotel Cheltenham

Discover More About Queens Hotel Cheltenham

General


Near Cheltenham Town Hall

Location


A stay at Queens Hotel Cheltenham places you in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and within 5 minutes by car from Cheltenham Racecourse. This luxury hotel is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.3 km) from The Promenade.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Imperial Gardens - 0.1 km / 0.1 mi
The Promenade - 0.3 km / 0.2 mi
Statue of Edward Wilson - 0.3 km / 0.2 mi
Cheltenham Town Hall - 0.4 km / 0.2 mi
Parabola Arts Centre - 0.4 km / 0.2 mi
Everyman Theatre - 0.6 km / 0.4 mi
Cheltenham Playhouse - 0.6 km / 0.4 mi
High Street - 0.8 km / 0.5 mi
The Brewery Quarter - 0.9 km / 0.5 mi
Cheltenham General Hospital - 0.9 km / 0.6 mi
Cineworld Cheltenham - 1 km / 0.6 mi
Cheltenham Art Gallery and Museum - 1 km / 0.6 mi
University of Gloucestershire - 1 km / 0.6 mi
Holst Birthplace Museum - 1.2 km / 0.8 mi
Pittville Park - 1.7 km / 1.1 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a fireplace in the lobby.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, Victoria's, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 84 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Queens Hotel Cheltenham

Bar, Cafe and Lounge Queens Hotel Cheltenham
Bar, Cafe and Lounge
Functional Hall Queens Hotel Cheltenham
Functional Hall
Common Space Queens Hotel Cheltenham
Common Space
Lobby Queens Hotel Cheltenham
Lobby
Exterior Queens Hotel Cheltenham
Exterior

Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Queens Hotel Cheltenham

Important Note
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Secured self parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Green Tourism Program, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Queens Hotel Cheltenham
84
Number of floors in Queens Hotel Cheltenham
4
Another facilities in Queens Hotel Cheltenham
Laundry service, Tours, Express check-in, Wedding service, Luggage storage

Frequently asked question in Queens Hotel Cheltenham

What are available facilities at Queens Hotel Cheltenham?
There are top facilites at Queens Hotel Cheltenham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Queens Hotel Cheltenham?
The standard check-in time at Queens Hotel Cheltenham is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Queens Hotel Cheltenham provide breakfast?
Yes, Queens Hotel Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Queens Hotel Cheltenham
Queens Hotel Cheltenham has a 4.0-star rating.
How many floors does Queens Hotel Cheltenham have?
Queens Hotel Cheltenham has 4.
See All

More Reviews from Other Guests in Queens Hotel Cheltenham

8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Neal
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location hotel smart and clean staff excellent
pates
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing visit. Staff were amazing very happy
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Joe
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes it was very good only problem room temperature was not very good room cold
CEM
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very cold room
Ashkan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and spacious and staff were polite. They turned off the heating at night though which made our first night unpleasant. Even though I called reception, I was provided only 1 electric heater which was not enough to heat up the room.But the next day I called again and they provided 2 more electric heaters that warmed up the room and the rest of the stay was perfect.
Read More
Geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff lovely. Food very nice.
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Noisy room, bar to small not enough seating areas.
john
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City
Wayne
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall, a poor experience and certainly not the claimed Boutique Luxury. We paid for a 2 category room upgrade and got a room (223) that was very tired. Wallpaper peeling off the wall, stained furniture. The was no view at all due to textured toilet style windows and because it was an internal facing room of some metal bracing. There was just 1 chair that had arms! 1 person had to sit on a small stool or the bed. We should have stayed at the Hotel Du Vin for £40 less per night. We wouldn’t have needed to order bathrobes as some special treat. Not worth £100, let alone £160. The only positive was that it was close to better hotels and restaurants.
Read More
Robert
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and comfortable room. Very enjoyable breakfast.
Clifton
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is in a great location on the centre of Cheltenham. The decor and facilities are a little tired in places. The Breakfast was the worst we’ve had in a long time, especially galling bearing in mind the £20 price tag. On the plus side, the staff were fantastic.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff welcome and helpfulness. Room was a good size,
adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was great. Perhaps needed more breakfast staff. Food was served cold ish. Guessing not enough staff on. Otherwise everyone was very polite. 3rd time of staying and we will be back next year.
Alan
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was an interesting building. The staff were excellent.
Amanda
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, fab hot shower. Breakfast was lovely - served by a happy smiley waitress - nothing too much trouble
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I
Michael
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room felt tired and needs an upgrade. The hotel is charging a premium and the room did not reflect that. Christmas parties were ongoing so there was loud music. Feel that if they wish to host parties, the rooms should be soundproofed. Loud music from nearby bars/hotels too. Not ideal when you have an early start!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Queens Hotel Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Neal
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location hotel smart and clean staff excellent
pates
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing visit. Staff were amazing very happy
David
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Joe
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes it was very good only problem room temperature was not very good room cold
CEM
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very cold room
Ashkan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and spacious and staff were polite. They turned off the heating at night though which made our first night unpleasant. Even though I called reception, I was provided only 1 electric heater which was not enough to heat up the room.But the next day I called again and they provided 2 more electric heaters that warmed up the room and the rest of the stay was perfect.
Read More
Geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff lovely. Food very nice.
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Noisy room, bar to small not enough seating areas.
john
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City
Wayne
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall, a poor experience and certainly not the claimed Boutique Luxury. We paid for a 2 category room upgrade and got a room (223) that was very tired. Wallpaper peeling off the wall, stained furniture. The was no view at all due to textured toilet style windows and because it was an internal facing room of some metal bracing. There was just 1 chair that had arms! 1 person had to sit on a small stool or the bed. We should have stayed at the Hotel Du Vin for £40 less per night. We wouldn’t have needed to order bathrobes as some special treat. Not worth £100, let alone £160. The only positive was that it was close to better hotels and restaurants.
Read More
Robert
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and comfortable room. Very enjoyable breakfast.
Clifton
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is in a great location on the centre of Cheltenham. The decor and facilities are a little tired in places. The Breakfast was the worst we’ve had in a long time, especially galling bearing in mind the £20 price tag. On the plus side, the staff were fantastic.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff welcome and helpfulness. Room was a good size,
adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was great. Perhaps needed more breakfast staff. Food was served cold ish. Guessing not enough staff on. Otherwise everyone was very polite. 3rd time of staying and we will be back next year.
Alan
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This was an interesting building. The staff were excellent.
Amanda
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, fab hot shower. Breakfast was lovely - served by a happy smiley waitress - nothing too much trouble
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I
Michael
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room felt tired and needs an upgrade. The hotel is charging a premium and the room did not reflect that. Christmas parties were ongoing so there was loud music. Feel that if they wish to host parties, the rooms should be soundproofed. Loud music from nearby bars/hotels too. Not ideal when you have an early start!
Number of reviews per page
20
40