Queens Hotel Cheltenham

Hotels
8.8
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Jane

10.0
/ 10
Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .

PHILIP

10.0
/ 10
A pleasant stay at this hotel, we were provided with early check-in and a free upgrade to an executive room. Restaurant food was good and staff were friendly. We found our room fairly hot so had to turn down the radiators. The room had free drinks, which was a bonus.

Bryan

10.0
/ 10
All 3 rooms were very clean and the hotel had overall, a very pleasant mix of classy but unstuffy decor, soft furnishings and and fittings. Some areas, like reception could do with a degree of upgrading, but the Xmas decorations were fabulous
In the Area
See Map
The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Queens Hotel Cheltenham is a hotel is located at Cheltenham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Queens Hotel Cheltenham

The Promenade, Cheltenham, Gloucestershire, England, GL50 1NN
Discover More Places
Others Queens Hotel Cheltenham
Others 2 Queens Hotel Cheltenham

Discover More About Queens Hotel Cheltenham

Location


Queens Hotel Cheltenham is a hotel is located at Cheltenham.

About Queens Hotel Cheltenham

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Queens Hotel Cheltenham exclusively for you.

Queens Hotel Cheltenham is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Queens Hotel Cheltenham.

All facilities in Queens Hotel Cheltenham

Others Queens Hotel Cheltenham
Others

Hotel Services

  • Laundry service
  • Tours
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Queens Hotel Cheltenham

Important Note
  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Secured self parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Queens Hotel Cheltenham
84
Number of floors in Queens Hotel Cheltenham
4
Another facilities in Queens Hotel Cheltenham
Laundry service, Tours, Express check-in, Wedding service, Luggage storage

Frequently asked question in Queens Hotel Cheltenham

What are available facilities at Queens Hotel Cheltenham?
There are top facilites at Queens Hotel Cheltenham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Queens Hotel Cheltenham?
The standard check-in time at Queens Hotel Cheltenham is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Queens Hotel Cheltenham provide breakfast?
Yes, Queens Hotel Cheltenham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Queens Hotel Cheltenham
Queens Hotel Cheltenham has a 4.0-star rating.
How many floors does Queens Hotel Cheltenham have?
Queens Hotel Cheltenham has 4.
See All

More Reviews from Other Guests in Queens Hotel Cheltenham

8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .
Debra
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes
paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I
Michael
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room felt tired and needs an upgrade. The hotel is charging a premium and the room did not reflect that. Christmas parties were ongoing so there was loud music. Feel that if they wish to host parties, the rooms should be soundproofed. Loud music from nearby bars/hotels too. Not ideal when you have an early start!
PHILIP
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A pleasant stay at this hotel, we were provided with early check-in and a free upgrade to an executive room. Restaurant food was good and staff were friendly. We found our room fairly hot so had to turn down the radiators. The room had free drinks, which was a bonus.
Bryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All 3 rooms were very clean and the hotel had overall, a very pleasant mix of classy but unstuffy decor, soft furnishings and and fittings. Some areas, like reception could do with a degree of upgrading, but the Xmas decorations were fabulous
Suzy
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect location with great staff
James
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wanted room service after a long day - the QR code went to a dead page on the M
Barry
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely feel to a place that has been tastefully refreshed. Only downside was the young gentleman behind the bar who made you feel decidedly uncomfortable with his surly/rude demeanour.
brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful front desk staff,especially Lucy. responded to last minute request to set room up as twin. Very nice room and all in excellent condition. However,It had an interconnecting door to room 209 that was a real problem due to late noise,to 3 am,from the occupants. We will stay there again,but need to be able to specify this matter in the reservation system.
Read More
Stuart
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Helpful staff
Matt
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were very helpful and we were well looked after
Miranda
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel itself is perfect. Beautiful rooms, gorgeous big bed, great breakfast and great were vwry friendly. However, it was one nigt away for my husband birthday. Child free. What we were not informed is that a very loud, very bassy party was going on in the event room below us. We could not sleep. We went to complain but we just had to put up with it until midnight. It would have been nice to be informed as we would have asked to switch rooms.
Read More
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Seemed like the bacon and sausage had been pre cooked. Took an age to do own toast. Only one toaster , people waiting.
Phil
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No heating in room. Air con heating not working, radiators switched on for short time after 24 hours. Following some hassle, provided with electric radiators. Breakfast chaotic first morning (short staffed?). Pity as nice building and location. To be fair requested a received a discount.
Gordon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing quality breakfast options
Kerry
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was as it should be - just perfect. See you again in the new year
Pam
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were obviously given the worst room because we booked through expedia. The room was noisy they offered a different room which was the Same. The third room was a 'suite' but Had no heating. And we had to sleep in dressing gowns and socks. Breakfast was dire. Porridge wasn't cooked and the omelette was grey and inedible. Avoid at all costs had
Read More
Leanna
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was good quality ingredients but ruined by being under the hot plate so very dry when served. The decor needs to be refreshed, but overall room was clean and cosy
Angela
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

clean room, comfortable bed.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Queens Hotel Cheltenham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queens Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful nights stay at The Queens as always . Room was lovely, staff welcoming. Great breakfast . Thank you .
Debra
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes
paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I
Michael
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room felt tired and needs an upgrade. The hotel is charging a premium and the room did not reflect that. Christmas parties were ongoing so there was loud music. Feel that if they wish to host parties, the rooms should be soundproofed. Loud music from nearby bars/hotels too. Not ideal when you have an early start!
PHILIP
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A pleasant stay at this hotel, we were provided with early check-in and a free upgrade to an executive room. Restaurant food was good and staff were friendly. We found our room fairly hot so had to turn down the radiators. The room had free drinks, which was a bonus.
Bryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All 3 rooms were very clean and the hotel had overall, a very pleasant mix of classy but unstuffy decor, soft furnishings and and fittings. Some areas, like reception could do with a degree of upgrading, but the Xmas decorations were fabulous
Suzy
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect location with great staff
James
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wanted room service after a long day - the QR code went to a dead page on the M
Barry
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely feel to a place that has been tastefully refreshed. Only downside was the young gentleman behind the bar who made you feel decidedly uncomfortable with his surly/rude demeanour.
brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful front desk staff,especially Lucy. responded to last minute request to set room up as twin. Very nice room and all in excellent condition. However,It had an interconnecting door to room 209 that was a real problem due to late noise,to 3 am,from the occupants. We will stay there again,but need to be able to specify this matter in the reservation system.
Read More
Stuart
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Helpful staff
Matt
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were very helpful and we were well looked after
Miranda
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel itself is perfect. Beautiful rooms, gorgeous big bed, great breakfast and great were vwry friendly. However, it was one nigt away for my husband birthday. Child free. What we were not informed is that a very loud, very bassy party was going on in the event room below us. We could not sleep. We went to complain but we just had to put up with it until midnight. It would have been nice to be informed as we would have asked to switch rooms.
Read More
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Seemed like the bacon and sausage had been pre cooked. Took an age to do own toast. Only one toaster , people waiting.
Phil
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No heating in room. Air con heating not working, radiators switched on for short time after 24 hours. Following some hassle, provided with electric radiators. Breakfast chaotic first morning (short staffed?). Pity as nice building and location. To be fair requested a received a discount.
Gordon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing quality breakfast options
Kerry
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was as it should be - just perfect. See you again in the new year
Pam
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were obviously given the worst room because we booked through expedia. The room was noisy they offered a different room which was the Same. The third room was a 'suite' but Had no heating. And we had to sleep in dressing gowns and socks. Breakfast was dire. Porridge wasn't cooked and the omelette was grey and inedible. Avoid at all costs had
Read More
Leanna
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was good quality ingredients but ruined by being under the hot plate so very dry when served. The decor needs to be refreshed, but overall room was clean and cosy
Angela
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

clean room, comfortable bed.
Number of reviews per page
20
40