Overall Ratings & Reviews Best Western Plus Suites Downtown

Nice room, nice view from the window.Breakfast is perfect!

We had a wonderful stay. Rooms are very spacious for a larger family or group. Very clean for an old building.

One night stay was enjoyable.

Very good breakfast

I feel like the underground parking should be given to families as complimentary due to the area the hotel is in.

Good place to stay

enjoyed my stay. thank you!

Good breakfast

Good

I stay here because it’s close to my office when in town, walking distance.

Clean and nice rooms

Tub was slippery. Slid thrice just taking a bath. Kettle was not working and so was the coffee machine. Gym was noisy and inconvenient. Only good thing was the breakfast.

The hotel’s location was very good

Great stay and close to everything I needed

Staff at reception need improvement

Well, the fact that I paid for a one bedroom suite and did not receive one bedroom sweep, but I was told I did and then I had a friend staying the same hotel room who got the one bedroom suite which was completely different room, which was much better kind of made me really angry that they tried to tell me that I was getting one and then I didn’t very disrespectful

We were recently there for a tournament and during our stay at some point in the night around 4:30 in the morning, a shopping cart lit on fire was shoved into the lobby, causing the entire building to evacuate and it took over an hour to get back in and over three hours to get water back on so we could shower and go better day, there was no communication or anything in regards to this or compensation, which made the next night extremely difficult to want to stay. This event traumatize my children to the point where it ruined our trip.

Nice clean room. Have everything like the fridge, comfortable bed, safe, complete kitchen and great coffee machine. Front desk clerk is friendly and helpful. Since this hotel is under renovation, a little bit noise at the lobby. But they put us at top floor. So it’s quiet and comfortable for us. Will definitely stay at this one again.

Great location in downtown Calgary. However, inconvenience of the fire alarm going off at 5:30am with no communication from hotel staff. Some specific flaws of our room like TVs not working and shower emitting a loud squealing noise when used.

It was good! Staff was quite friendly! Comfortable room!!